I have worked with Sean & Kimberly and the crew at 911 Hazmat on several homes and the clients always rave about them! They are professional, thorough, sensitive to the situation and have a reputation for going the absolute extra mile! They exhibit compassion and caring in the worst times in people's lives and make sure to honor their family in all that they do. Furthermore, their work is impeccable. With a background in construction, I have seen multiple job sites and everything they do is left in immaculate condition. I can't recommend them highly enough. If you are ever left in the situation of having a home that is in need of cleaning up or cleaning out . . . these are your people!!! read more

We Feel 911 HAZMAT CLEANUP Exploited our Emotional State and Took Advantage of our elderly mother. Just recently my husband and I lost our son to suicide. It destroyed us and happened in our home. My mother in law stepped in to help with the hazmat clean up so we wouldn't be further traumatized. She called 911 HAZMAT CLEANUP. They showed up quickly and arrived with e-documents for her to sign in her distraught, the very next day. She didn't get any estimate and signed the digital contract sometimes checking both yes and no on questions (they didn't even notice that.) They claimed they checked with her for all they disposed of; but only listed and checked about some "bedding", "clothing" which had been on the floor, and some carpet. This contamination was extremely localized; it was only one small part of the floor; nothing above 6" When we got to unpacking what they had removed from our closet, we found all our good camping, surf, and dive gear was missing. These things were only stored in our top shelves where there was no contamination and many items were even visible in the photos taken by the 911 HAZMAT CLEANUP workers. They charged around $3000 more than the $5700 our insurance covered for 4 1/2 hours of work by two men in a van. The pain of realizing all these things were missing was gut wrenching and still is. We had built this gear up over many years. No things really matter in a tragedy like this; but it feels so violating when we are already heartbroken. When we contacted them, they claimed they only disposed of the things on their list, restated that the bill was due, and, should we fail to pay in accordance with the contract; they could put a lien on the house. No discussion, no accountability, no empathy. Their contract has many protections for them; basically enabling them to dispose of whatever they deem necessary and no legal recourse for us. We filed a sheriff's report but can't bear to do more. We need to heal. If you ever have to deal with such a terrible situation, I suggest you beware; make sure you get an estimate, watch them work, get support from someone you trust who is not in shock. And I wouldn't trust that they will respect the elderly. In short; if you can use any other company I think it would be in your best interests. read more

We found it necessary to enlist the services of biohazard removal recently in an apartment complex I work for. After getting several quotes, 911 Hazmat came in with the lowest bid by far! I was concerned that cost may reflect service quality but found I had no reason to worry. Kimberly was prompt with responses, flexible and professional. The team that came to complete the estimate and subsequent work were professional and thorough. They brough in all their equipment and walked me through the process. I had been skeptical of what might be able to be done to get this apartment back in shape. I was very impressed with the quality of work they did more than gratefully surprised with how the apartment turned out. We will definitely reach out to 911 Hazmat in the future if we need this kind of service again. read more

If you find yourself in a hoarding situation be very sure of whomever you hire; just because a company is experienced in crime scene cleanup doesn't mean they are qualified to help anyone with a psychiatric disorder. There are other businesses with staff well trained in mental health matters who will walk you through this sensitive process. Get estimates from as many other providers as possible. Investigate, ask for references, check with the Better Business Bureau...regardless of how a company promotes themselves there are no guarantees the business has integrity, acts in good faith and won't exploit a vulnerable person/situation. Take your time, don't feel pressured or sign anything out of desperation...this company, Hazmat 911, requires your signature on a myriad of paperwork that protects them yet it is not apparent the protection is reciprocal. If you decide to do business with Hazmat 911, two perfectly reasonable requests to make of the company are they provide an itemized list of your possessions to be disposed of and how they reached that decision (should be reviewed with you prior to anything being tossed) and they should give you an itemized list of belongings that were kept and where they are located...otherwise you can come home to a bewildering situation and not know if you have any clothes/shoes, cookware, etc. Your contact person with Hazmat 911 should be respectful and treat you with dignity. If the person calls you "hon" or "babe," politely but firmly instruct them to call you by your name. When a stranger calls you "sweet" names the intent may be to infantalize you and gives them the psychological advantage of being "the adult." It's important to assert yourself, you're the paying customer. Stay on top of whomever is your contact person, that person who assured you they will keep you in the loop prior to tossing something potentially valuable or sentimental...better yet, stay on the premises, out of the way. or ask a family member or friend to be your advocate and monitor what's being thrown away. If you do question where an item is or why it was tossed be prepared for a possibly passive-aggressive response, "You should have said something earlier." (The onus is on Hazmat 911 but if you can be led to believe it's your fault for not knowing ahead of time what they would throw away...). Also, be aware if you need services again, Hazmat 911 will charge more each time, not because of any legitimate estimate, but as a punishment. The employee (Kimberly) issuing this warning statement demonstrated Hazmat 911's ignorant, punitive attitude towards persons with mental health issues...Hazmat 911 lacks the most basic skills to competently provide for this protected class of people. Trust your gut instincts and if you're told "I'm the best thing that will ever happen to you." RUN...odds are there's a God-complex at play and your questions/concerns will be dismissed without ever having been addressed. Remember, any honorable company will hold themselves accountable and understand you have put your trust in them to be transparent. read more

For my 2100 review I wanted to close out with a team that made a very difficult time in my life much easier. Cleaning out my father's rental after he passed away suddenly. The team was utterly amazing and their work was hands down exactly what I needed. They left the home spotless, and were incredibly flexible and kind. I 100% recommend their services. read more

As difficult as it is to schedule and arrange for this type of service, this company made it SO easy and comfortable for me. Working with Kimberly at the office to schedule the work as well as keep up with communication was top notch service. Then, on the day of the work, the team that came out was on time, friendly, helpful, and kind. Not only that but they went over and above in terms of cleaning and assisting me in filling up the dumpster. I could not have asked for a better experience during a difficult time and I would recommend this company a million times over. read more

I'm not one to write a review, for services I have received. 911 Hazmat Cleanup, definitely deserves a 5 star review. My upkeep of my house, was pretty much non-existent. I now have my home back. From the first phone call, & through the entire clean up, it is apparent that the company care about their clients. Everyone is friendly, courteous, & respectful. The camaraderie among the crew, was really an awesome thing to observe. What was an overwhelming situation for me, was remedied in 3 days. I highly recommend this company, & thank them for changing my life. read more

Offered a mid-July date, asked for photos, and then were mysteriously unable to offer any dates at all.

I cannot say enough good things about Kim, Dewayne and their entire crew they are simply AMAZING!! Not knowing what to do with a garage full of junk, storage, and a rodent infestation, I contacted 911 Hazmat. They came out for an estimate, and we booked an appointment soon after. Kim and Dewayne made this overwhelming job so easy. We marked everything we wanted to keep with blue tape before they came out. When the crew arrived they were extremely friendly, professional, and ready to get to work. I was so worried I might have missed something, but any unmarked items they were not sure about they set aside for us to go through! They took everything out of our garage, hauled all of our unwanted junk, completely sanitized all of our stuff in the garage (even the floor and walls), re-boxed any boxes of storage that were destroyed, and put everything back for us neatly. I thought this job would take multiple days, but they were able to do all of this in about 4 hours. The estimate was spot on and worth every penny. I am absolutely amazed, and grateful for 911 Hazmat I highly recommend their services! Thank you so much Kim, Dewayne, and crew we appreciate everything:)! read more

911 Hazmat Cleanup - AFTER - Biohazard Cleanup Near Me - Modesto, California

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I did use the service cleaning and really they are professional, organized and they completed their work on their own without instructions from me , I recommend them very highly. read more

My family and myself recently had the great pleasure of meeting and working with Kim, Dewayne and their remarkable team, who represent 911 Hazmat Cleanup. We have never in our lives had to deal with a situation, like the one we found ourselves facing a few weeks ago, clearing out my late father's house, and we had no idea what to expect, but we were delighted by the results, and the team from 911 Hazmat Cleanup. Kim and Dewayne had the situation completely under control. They were the first on site and the last off site. They took complete control of a very sensitive situation and handled it with the highest degree of professionalism. Every morning there was a brief about the previous day's events and the expectations for the day ahead. They were organised, informative, hard working and efficient. They were caring, respectful and kind ( even providing lunch and refreshments). They had excellent communication skills and carried out the job to a very high standard, and according to the agreement. We were so impressed with the team, who all pulled together. I was amazed by their tenacity and by their ability to stay so happy and positive during the course of a week, going above and beyond our expectations. I would recommend them to anyone without hesitation, and in fact I have already recommended them to two agencies. So thank you all and good luck for the future. You made a big difference to us, and when we look back at this time, we will always remember the fantastic job you all did, and that's an understatement. read more

We called 911 Hazmat to clean a neighbor's house. What an amazing group of young workers. I had the privilege of meeting the owner of the company and she is very professional and friendly. The workers said that this is a great company to work for. The team leader Sara was amazing too. They truly care about the owner's feelings and are great at engaging in conversation. They take the time to get to know the owner of the house before they start to clean. They did such a professional job cleaning and sanitizing. I highly recommend this company if you have a lot of things to dispose and you need a specific area or whole house professionally cleaned. Price is fair and reasonable. We had a positive experience from the time we asked them to give us a quote to the time they were finished with the job. They sent us a before and after picture as well. If I ever need to refer a clean up crew to friends, I would definitely recommend this company. read more

We had them come to help us clear out years of "storage" and rodent infestation. They were GREAT! The crew was both friendly and professional. Kim and Dwayne were wonderful to work with. Their estimate of the time was accurate and they provided all the tools necessary to get the job done. I highly recommend them. read more

I can't believe how absolutely fortunate I was to find this amazing team of people. Everyone from the owners to the staff was so kind, courteous and professional. I was given the task of clearing and cleaning out the house of a hoarder. When Kimberly called to discuss the project with me I explained that it was a "medium" hoard. That was the joke of this 10 day project. When we met with Kimberly and her husband they were very respectful of the situation and took everything into consideration that needed to be done. Not only were they able to accomplish the task in a timely manner but the estimate that I was given was the price I paid. I have never been more pleased that I chose such a wonderful group of people. Kimberly even went the extra mile to call a shredding company and have them come to the property to shred documents. I truly don't know what I would have done without them. Everything was done from walls being washed down to carpets being cleaned. They were even able to deodorize the house and get rid of the horrid smell. They hauled off more loads of trash and garbage to the dump than I ever knew existed, and everything was included in the price. If you are looking for an awesome business to do more than just dust and vacuum this is the business for you. I will definitely be calling them again whenever I need them and without hesitation. read more

We recently had the pleasure of working with Dewayne and Kim, under some very stressful circumstances. From the minute I spoke to Dewayne I was convinced we had to go through their company. I called around and emailed a few places but they are the only ones that got back to me in a timely manner, with so much information. The level of knowledge is amazing but what made me so sure about them was based on how we were treated. We had absolutely no idea how we were going to go about the whole process and were expecting to spend thousands and thousands of dollars based on quotes we had received. However, instead of taking advantage of our cluelessness, they worked with us and made this process an extremely smooth one. Dewayne was always available when I had any questions or concerns and made sure all my questions were answered, no matter what time of day. If you're looking for fast, efficient and honest work, please contact 911 Hazmat Cleanup. Trust me, you'll love everything about them. Their work ethic, their energy, their deliverance... You will not regret it!! read more

Great company! Kind, courteous, and professional. Excellent service to get the job done!

We asked 911 Hazmat Cleanup to completely empty and sanitize a house for us, including doing a full mold abatement. The entire process was very organized and professional, and all of the crew that worked on the job were fantastic. The owners Dewayne and Kim were great, holding our hands through the process and delivering excellent results ahead of schedule and on budget. They were very patient as well when they hit obstacles and addressed them with professionalism. We highly recommend 911 Hazmat Cleanup! read more

Dwayne from 911 Hazmat went above and beyond what he was called to do. I needed a Hazmat company and Dwayne was the first and only call I needed to make. I had no previous experience dealing with hazmat companies and he made my experience so easy given the situation. He came to the property within a few hours to give me an estimate and he made me feel so comfortable that I needed look no further. He began work as soon as he could and went above and beyond to get our property back in good condition. He did a fantastic cleaning job but he did it so efficiently and in such a timely manner. After his work had been completed I felt him to be so trustworthy that I called him to ask if he could recommend a hauling company to have some damaged furniture removed. Once again, I needed look no further. Dwayne took on the task himself of removing all of the furniture and rearranging the remaining furniture so that new flooring could be laid. And once the new floor was in he went back and replaced all the furniture to its original location. He went above and beyond what he was called to do. He was hands down the most reliable and trustworthy contractor of any kind that I have ever dealt with and is kind beyond words. I would trust Dwayne and his company with any work that I need done in the future and I would HIGHLY recommend him to anyone needing his services with zero hesitation. Dwayne and his company are extremely reliable, honest and completely trustworthy. If I could give him more than five stars I would! read more