They were very helpful and got us in right away!!! I highly recommend this place!! And the people…read moreare very friendly!!

Was charged $800 to get my car fixed and it came back with the same problems and then some. Was…read morealso charged for fluids after I already purchased with the parts and then they proceeded to not even use these fluids on my car. I would NOT recommend taking your vehicle here.

August 22. 2023 - Called Sandi - was unable to help in my problem but very helpful in giving me the…read morename of a couple of shops would be able to help. Very few people would take the time - with giving you the names and phone numbers of someone that could. Thanks again John Courtney

I have been a longtime customer of Sandi Auto. They continue to earn my business through honesty,…read moretransparency, and very good service. They have done excellent repairs and maintenance on several of my vehicles. They have saved me significant amounts of money by not performing any unnecessary work, and clearly explaining those decisions to make me a more well informed consumer. Their pricing is competitive, and given their aforementioned ethics, are able to provide superior service at a much lower cost. Additionally, they have responsibly followed guidelines to prevent the spread of COVID, demonstrating an appreciation and respect for the health and wellness of their customers, coworkers, and the community at large.

These guys are absolutely fabulous, at first I questioned it because of the size of the building,…read morebut they are hands down the best in town...

Great service and a very good mechanic. Good at problem solving my cars problem. Courteous and…read morehonest.

great dealership from car selection to Adam in sales to Stephen in finance. very professional, got…read moreus what we wanted and excellent price. highly recommend this Mazda of Orland Park.

Eric and Steve are the best. They had me drive Cx90 Phev, the electric, and the Cx90 In-line 6 gas…read more I was not sure which vehicle I wanted. After driving both, they asked what kind of driving I was doing. I told them, and they suggested the inline 6, due to the fact I would not recoup the added cost of the electric vs the amount of gas it would cost over a 7 year period. I am grateful to them for being honest with me, which most dealership are not. The Mazda CX 90 drives and feels better than most luxury cars. This is my 3rd Mazda and they keep getting better and better. I would definitely buy from this dealership again.

Beyond imagination. I called the Mavis call center and spoke with a young lady Alexia?! She quoted…read moreprices for 3 new tires for my 2018 Jeep Renegade. She quoted me a price of $399 and she told me that price would include the alignment. We set up an appointment for the next day. The appointment appeared on my Google Calendar which was nice. However she failed to send me a detailed estimate of services and product costs along with taxes. I showed up at the store 9 am expecting to get the tires. When I arrived the manager, Brandon, told me that they only had 2 tires in stock but that they would rummage around the shop to find a spare tire! Unbelievable! The team began the work but I was soon called to the work area where mechankcs and Brandon told me that the tool that they were using to remove the lug nuts was not working! Brandon recommended that I buy 15 new lug nuts at $15 per lug nut! I told him that was crazy and he should find the appropriate tool to donthe job. Brandon then reviewed the costs with me and told me that the alignment would cost an additional $120. I told him that the lady I spoke with said that the alignment costs would be a part of the overall tire costs around $390. He told me that was impossible because no women work at the shop. I later found out I was speaking with a call center lady. I then waited for 3 hours. Brandon and none of the mechanics updated me on progress. Affer about 2.5 hours, i saw Brandon keavjng the store so I asked him about the status of the tire replacemt. He said that they had to call the Joliet warehose fo get the 3rd tire and that it should arrive in 3 minutes! Why did I have to wait 2.5 hours for this update. I them called Corporate Customer Service and explained the situation. She called Brandon Nd secured a $3( discount on the alignment. Afger abouf anothe half hour Luke came out and updated me further. A good guy. After more than 3 hours the tire arrived from the warehouse and was installed! Luke assisted in completing the transaction in a friendly way. Somebody needs to chat with Brandon as his.customer service is atrocious and beyond imagination. I will stay away from Mavis and I recommend that you do the same!

Too many bait and switch issues to list here. Had an appointment for 4 new tires, alignment, etc.,…read morebut chose to upgrade tires once we got there, and they quoted me an additional $50/tire above the online price for those tires(which were available that day). Took that up harder off, but then told me the lugnut lock in my glove box was the wrong one, so they'd have to charge $10, PER LUGNUT, to remove the tires. It's the right tool. Went to pick up my car. They really have a bias against women, even those of us who come in discussing camber, caster and toe. No dice. $10 per lug nut??? Seriously. Taking my business elsewhere.

Jim and K&D are great. Me and my grandmother have been goin to them for the last 30 yrs and jim has…read morealways been jus awesome and willing to alaays work with you. Ive never had any bad experiences dealing with Jim. Locally owned great service great workers. Cant day enough about them

Excellent work at very reasonable prices. Very honest and trustworthy! Would recommend to anyone!…read moreWe've trusted our cars to them for over 30 years!

AAA dispatched McCoy to tow my car when it wouldn't start today. I've had McCoy tow my cars a few…read moretimes over the years, always providing friendly, helpful service. My experience today was no different! The service person was pleasant, figured out the problem and got me towed home where I could fix the problem. I appreciated his professionalism and , at the same time, his friendly nature.

If I could give ZERO stars, I absolutely would…read more McCoy Services is a complete disgrace to customer service. I do service dispatch for a living, and I would never speak to someone in need the way their dispatcher spoke to me. The woman on the phone was shockingly rude -- talking over me, blaming my insurance for "lying," giving attitude when I simply asked for an update, and acting annoyed that I even needed help. I genuinely wish I had recorded the call. If this is who answers your phones, fire your dispatcher. The timeline speaks for itself: * Called at 7:30 AM * Got a confirmation text at 8:02 AM saying arrival would be within 45-75 minutes * Tow truck didn't show up until 10:15 AM When I pointed out the delay (calmly), she cut me off mid-sentence blaming the insurance and dryly asked if I wanted to cancel -- after I had already waited over an hour in the winter. Absolutely unprofessional and honestly disgusting. And the kicker? Yelp is full of the exact same complaints. So clearly this isn't an off day -- it's who they are. McCoy Services and the dispatcher wasted my time, my money, and treated me like I was an inconvenience instead of a stranded customer. I'd avoid this place if this is quality humans they keep employed. Never again. I'll be submitting for reimbursement and warning everyone I can to avoid this company at all costs.

Just had a part replaced on my Tesla (2-3 month wait for service at the Tesla Dealership)…read more If you are looking for friendly, compatant service-give them a try. I highly recommend them. There is a reason we have used this business for nearly three decades. Both Jim and Jody were a pleasure to work with,

Continue to be a very satisfied customer of Douglas. Had them do several important repairs in…read morerecent weeks. Today they performed an inspection of our daughter's car after she ran over a flying re-tread truck tire coming home from college for a long weekend. They were able to get her in same day and give the undercarriage a look. Many thanks!