I'm extremely disappointed with my experience at Tita's Tailoring. If I could give zero stars I…read morewould. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I have not received a phone call, email, or any other communication to try to rectify the issue or send a refund. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

Tita's did a great job tailoring suits for me and my kiddos. We needed some alterations that I was…read morea little worried about, but they were very professional and did an awesome job. Will definitely be back any time I need alterations or dry cleaning.

I was in need of a rush alteration to my wedding dress as I found that I had lost too much weight…read moreafter my initial alterations were done and the hips didn't fit well anymore. The original location who did the alterations wouldn't take the job as (1) it's the week before Thanksgiving and (2) I needed it by Nov 28th. I called Alterations Plus Wednesday evening 20 minutes before they closed, spoke with Jay (the owner), and he told me if I came in at 8AM the next morning, they could get it done. AND THANK GOD I WENT WITH THEM! Maria, their bridal seamstress, was just amazing. She saw exactly what needed to be done and got it fixed in 24 hours! My dress fits better than I did after the first alterations. Despite this entire experience beginning with complete panic, Jay, Maria, and Megan put my mind at ease. I cannot say this enough, thank you thank you thank you! I highly recommend this place.

Absolutely terrible experience! We were referred to this alteration place by another tailor who was…read morebooked up due to prom season. The women here are kind, but that's about the only good thing I can say. I honestly don't know if they're inexperienced or just have never worked with a Black woman's curves before, but not one, not two, but three of my dresses were completely botched. I also had a top altered and it came back lopsided. After the first round of alterations, the owner tried to gaslight me, saying they had only adjusted the strap for my burgundy dress (which was never the main issue). I initially asked for the sides to be taken in because the bust area was too big, but somehow, that got lost in translation. So I paid AGAIN, for all to be fixed and what I got back was even worse. Everything felt rushed, uneven, and downright sloppy. I bawled my eyes out because these dresses were meant for my birthday trip. The white dress? It was the most horrendous one, imagine the outline of Sarah Baartman on a modern-day garment. That's how distorted the shape was. Even after a third attempt, the seams were still crooked and the dress was unwearable. I'm now left dressless for my trip and out of money. If I could give this place zero stars, I would.

They fixed my favorite work pants! Very polite and…read moreefficient. Great location, easy in and out with plenty of parking. I would highly recommend this business!

Dropped off a dress to be hemmed with the promise I'd be called with an estimate. I was never…read morecalled, and when I went there found the work had already been done, and at a higher price than I wanted to pay. The hem was nicely done, but clearly overpriced for the amount of work that was done.

They couldn't do any dying, but replaced a zipper. Pretty nice. Thank you! I'd recommend them.read more

I'm extremely disappointed with my experience at Tita's Tailoring. If it were possible to give zero…read morestars, I would. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

Great experience. Took some time and effort to get this heavy dress to sit right with the girls,…read morebut we got there. Bustle in the back looks great. Hem was perfect, never had to worry about stumbling over my own dress. Price is as to be expected for a wedding gown. Had my first appointment 5 months before wedding date. Glad I did because we needed the time.

Caryn and I had a journey together with my wedding dress. I bought my dress in March right before…read moreeverything closed down last year. I bought the dress knowing it was a size or two bigger because I wasn't sure if I ordered it, if it would come in on time. I lost some more weight and Caryn ended up having to take my dress in 5 sizes. I love my dress she helped make it mine and she made me part of the process. You can tell she loves what she does and it shows in her work. I highly recommend bringing anything you need done to Caryn, you won't be disappointed.

Such a nice gentleman at Cole Ave Tailors. I frequently need pants hemmed (I'm short) & he makes…read morethe errand easy, pleasant, & quick. He marks up pants so quickly, it shocks me every time. I'm usually in & out the door in under 10 minutes. He also has a wonderfully short turnaround time & is willing to express items if you're in a rush. I frequently am. All of his hems have turned out so clean & well-done. I've also gotten a few small repairs (button holes closed, belt loops repaired, etc) & he always diligently tends to each one. I highly, highly, highly recommend Cole Ave for any tailoring, altering, etc.

Small shop with quick professional service. Be sure to call ahead or check hours posted as they can…read morechange. He repaired a jacket lining for me and kept me posted on the options and timing. Helpful and reasonable price as well. Recommended!

I brought in a brand-new (and quite expensive) dress for a small alteration -- just to adjust the…read morestring on top. I even marked the spot with a pin to make it clear. When I came back to pick it up, I was told, "That'll be $50." I was surprised and said, "That's a lot for a little string adjustment." The woman replied, "No, we shortened the length." They had clearly altered the wrong part of the dress. Instead of acknowledging the mistake, she insisted that I had asked them to shorten it. Then she said maybe I had changed my mind, so that I didn't have to pay. Unbelievable! I was shocked. They ruined my dress and then blamed me for their error. I love supporting small businesses, but not ones that don't take responsibility or listen to their customers, and clearly don't know what they are doing.

Good service! Reasonable price! Cash only - this will be my go-to place. Done in a week.read more

The alterations shop is now across from the laundromat…read more I spoke with a nice young lady who was very helpful and friendly. I got my jeans hemmed for $12 and they were ready in 48 hours. Nice service , decent prices. Street parking.

My bridesmaid dress was completely unwearable before I brought it to Reymond's Brother. The tailors…read moretook the time to work with me and find the best solution, transforming the dress into a beautiful skirt-and-top set. The fit was perfect, and I received so many compliments at my friend's wedding. If you're in Rhode Island and need a tailor, I highly recommend Reymond's Brother!