We have spent more time at Blue Pearl than most with our 7 year old, epileptic dog who is terrified…read moreof going anywhere near a vet's office and after seeing several specialists over the years we are consistently surprised by the level of care and thoroughness of this facility. The front office staff is friendly, we've found the vet techs to be extremely kind, capable and thoughtful when our dog had to stay overnight in the oxygen cage due to a complication from cluster seizures. Dr. Sullenberger is top notch, always willing to take our calls, trying to troubleshoot treatment options and offer support over the phone, because our dog's seizures often ramp up when she's afraid and fear of the vet is a major trigger for her. He is knowledgeable, calm and capable and we feel so lucky to have Dr. Sullenberger in our corner! We've also seen Dr. Lesser the amazing cardiologist on staff there for 3 years as well and he always comes in prepared, having read through her extensive file and is up to speed on where things are and ready to offer support. We could not be more pleased with Blue Pearl and are so grateful to have them here on the Monterey Peninsula.

The people working here are angels. We had an extremely sick dog, who ended up passing but it was…read moreher time. I carried her in, although on the phone they asked if I needed a gurney, which I didn't, but has kindly offered. The second they saw me and my pup, everyone stopped what they were doing to help. They could clearly see between my face, and her, that this was serious. Although our sweetie passed, they did everything they could, and kept me in the loop the entire time. The physician gave us great peace by telling us what had occurred, there was nothing we could have done, and even if we'd gotten her there earlier they probability to survival was low. In an extraordinarily difficult time they give my wife and I peace knowing we'd done what we could and it wasn't our fault. I had a mentor tell me, "why and what if are what keep you up at night." They did everything they could to shut down those difficult thoughts. While this is a sad outcome, I can't think every person who helped me and our pup last night do what they could. I'll never forget how you helped me through one of the most difficult processes of my life and thank you from the bottom of my heart.

Dr. Carrie is a very special person with a very special calling. She came over last night to help…read moreus say goodbye to our OG family dog, Max. He lived to 17 years old, after being with us for 16 of those. Max's last moments were filled with affection, peace, pets, and KFC. He didn't feel a thing before he got drowsy and went to sleep happily licking fried chicken skin off our fingers. Even though dementia and physical wasting made his life very hard at the end, Max had the best final day we could have hoped for. After Max was completely sedated, the final medicine was administered behind a blanket to stop his heart (we didn't even see it). Carrie checked with a stethoscope and gently let us know his heart had stopped. Then she gave us privacy and space to say our final goodbyes, coming back in to get Max only when we were ready. She lovingly placed him on a white cloud (wrapped in a beautiful blanket in a carrying tray) to gently carry out. Every detail was dialed in, and so dignified, from start to finish. My husband and I, though sad today, feel really wonderful about doing this at home with Carrie. It was simply perfect. We feel so good that Max faced no stress or pain in his final moments, he was happy and calm as ever. What a gift we were able to give our little gentleman. We will call her again when the time comes. Don't hesitate. She is a Godsend.

Dr. Nagel was so kind and gentle with us and our wonderful pug boy Jac Jac . He was so sweet and…read morewent gently and lovingly out of our physical world. Carrie gave us the time and space we needed and words of comfort and wisdom that helped us do the best thing we could do for our loving pug boy. Carrie is a blessing to our family we are so grateful for her and her service. We can't recommend her highly enough. And when the time comes we will have her help us again.

I have had multiple encounters that have resulted in me finally deciding to make this review, and…read morenever bring my animals back to this vet. I am a trusting person, I always give the benefit of doubt, but when multiple occasions occur, it's time to make sure no one else encounters what I have. The staff is extremely condescending, they always result all of their information back to "notes", the problem is, this office NEVER documents anything in specific details, so I never receive the help I'm told I would receive. I took my dog in for a check-up, he has had the worst fungal infections since moving here to California. I have BEGGED the vet there to allergy test him to find out what is causing him to get these infections, and every single time I'm told that allergy tests are not accurate and it's not necessary, but they will continue to charge me $400 a visit to treat his infections that this allergy of unknown is causing. Another problem is I am constantly getting different vets, and not a single one clearly reads up on my pet before coming because they all try to treat and diagnose differently to up charge me each time I come in. One vet tried to say he had an inflammatory disease and needed biopsies, another said he has an allergy to food, and another said it's just environmental factors that are causing allergies. It's always a different outcome, and more charges. They even charged me $50 to clean his ears, when I had just told them I cleaned them before arriving. One visit they had the vet come in, and due to his condition I was concerned about him getting the vaccines I came in for, and so I asked to see the vet first, she agreed it was ok for him to get them, so the tech came back after the appointment and gave him his two vaccines. I called to get the records, and the staff informs me that he never received the vaccines. I said yes he did, I watched the tech give them to him, and the staff informs me because there is no documentation of it, it never happened, and he would have to get revaccinated, and it would not hurt him to get them again. Absolutely ridiculous behavior! How can you run a practice and not document the most important thing? Then, I returned recently, and they tried to tell me my dog had gained weight, I said gained or lost? She said gained, last visit he was 65 pounds. (My dog has always been 80 pounds for the last 4 years), I said no that is not correct at all, he has never been that little, his sister is 62 pounds and half his size. She then tells me, oh I do see where the visit before that he was 79 pounds, so the tech must have been confused. I said, no, that is inexcusable, weight is not something to get confused about, you could kill my dog by prescribing medications not matching his weight, or he could be prescribed medication not high enough for his weight and it won't help his condition. This is not something to just ignore, I want that reported. Once again, no documentation was made about this encounter. I was given two prescriptions, and the pharmacy tech told me I only have 10 pills so you will need to pick up the remaining 20, and I have written a prescription for 5-10 days on ear drops, but I only have 5 days available, so when you get his remaining pills you can pick up the remaining 5 days of the ear drops, she said we will charge you for it all today, and then when you come back you can just pick them up. I called today and once again Cindy informs me no documentation was made regarding any of this, but she spoke to the vet and tech, and I could pick up the 20 pills, but in order to get the remaining 5 days of ear drops, I would have to pay for an entire bottle again. It's just extremely frustrating to continue to get told so many different things that always results in my hard earned money being spent. You would think that if they cared about the health of animals, their documentation process would be A LOT more serious and stricter by making sure every single word is placed into the charts. But I feel like they continue to use this no documentation as an excuse and opportunity to get away with charging people for additional care that they would not be able to if there was proper documentation. Also, my pet has had the same reoccurring issues, yet, I am asked to come in and pay for visits every single time it comes back. There has been NO solution, and NO cure. Just multiple visits and new medication treatments every time. Then, they want to place him on allergy medication, without even known what the allergy is. He was on cytopoint injections that DID NOT help, which makes since because whatever he is allergic to is still around, so this is why I continue to ask if we can test him to eliminate whatever it is that is causing his allergies. Instead, they give him more antibiotics, steroids, ear drops, and tell me come back in weeks to talk about new allergy treatments. I have had so many more encounters I will post additionally- I'm out of space here:

They've taken very good care of three of my furry felines for nearly 20 years!…read moreDr. Cynthia has retired but that doesn't Dr. Allies is just as good. I had to euthanize my beloved 16.5 yr. old Blanca - renal stuff. It was very sweet. That was 3 weeks ago, today, I received the most thoughtful sympathy card signed by the staff!

By no fault of Cottage Vet Care, I've held off on writing a review due to the reason we had to…read morevisit Cottage in the first place. It was a difficult situation we weren't expecting. Given the delicate nature of it, their handling of the situation was very much appreciated. We weren't expecting to say goodbye to my boy that day, but their communication and approach to the entire process made what was already incredibly painful just a little bit easier to handle. They gave me as much time as they could before and after, and it meant a lot for a clinic that had never met us or my dog before that day to show that level of care. We will be taking our other dogs here for care after Cottage earned my trust in their capabilities and professionalism.

This was our first time at Cottage Veterinary. Dr. Kim and the whole staff are all wonderful and…read morecaring. Dr. Kim will be our new vet for our dog Maggie.

Dr. Marcus is absolutely the best Vet in the entire world. You cannot go wrong by bringing your…read morecat/s to this practice. I am exceptionally picky about my felines' care; I won the lottery when I found Purr Cats!!! On another note, Dr. Marcus finds ways to save money and does not try to sell you anything at all

I used this veterinary office years ago for my Maine Coon. Routine visits were always fine, but…read morewhen he became seriously ill, I called for an urgent appointment and was told they were fully booked and couldn't see him. I had to take him elsewhere, and he was so sick that he had to be put down the next day. That experience alone left a lasting impression, and I did not return for years. Recently, I decided to give them another chance because of the convenience of the location. Unfortunately, I regret that decision. I brought in my two cats, and blood work was recommended for one of them. The blood draw was poorly handled--it took multiple attempts from the neck, which was distressing for my cat. In the end, one of the samples was mishandled and became unusable, resulting in an inconclusive test. Despite this, I was still charged in full (around $700), and no refund or accommodation was offered for the failed test. Between the lack of availability in urgent situations and the poor handling of a basic procedure, I cannot recommend this clinic. I will not be returning.

We had such a wonderful experience at VCA Ocean View Animal Hospital. From the moment we walked in,…read morethe office staff were incredibly welcoming and caring, which immediately put us at ease. The vet tech was very attentive and super sweet, taking the time to make sure everything was explained and that my pet was comfortable throughout the visit. Dr. Pollack was absolutely wonderful. Kind, thorough, and genuinely compassionate. You can really tell how much he cares about both pets and their people. I used to take my previous dog to the VCA in Salinas and decided to continue with VCA by choosing the Pacific Grove location. They provided excellent care, and I can completely see why this hospital is so highly rated. I'm very grateful to have found such a caring and trustworthy veterinary team.

I rely heavily on yelp reviews when going to new places and was a little nervous bringing my puppy…read morehere based off of the reviews, the other vet I had scheduled with ended up cancelling my appointment and my puppy was having bloody stools and vomiting and needed to be seen asap. VCA Ocean View was able to see him within 30 minutes of me calling and the vet and assistant spent around an hour in the room with us. They were incredibly thorough and so kind. They were absolutely amazing with my puppy and made sure that he didn't have anything more serious going on. We did IV fluids and he was sent home with some probiotics, new gastro food and a few suggestions on things to eat. He is like a brand new puppy and they really helped put all my worries at ease. The vet even called that evening before she left for the day to check in on him. I can't recommend this office enough, truly. This is a great veterinary office who reacares about animals.

We found Aguajito Veterinary Hospital on an extremely stressful and sad day. Our cat was very sick…read moreand I called Aguajito for an urgent appointment. The staff was able to get us in the same day. When we arrived at the hospital, we were warmly greeted and ushered into an exam room. Both the vet techs, and Dr Rubin were kind, informative, and direct. We were given all of our options by the vet, and provided with clear estimates on the treatment courses our cat needed. Ultimately, we were unable to save our cat. When we were informed of this, the care and empathy the staff had was immeasurable. We were allowed time to grieve and say our goodbyes. The staff walked us through different options for cremation and urns. The support they showed us really did help make this loss a little easier. Loosing a pet is heartbreaking, but the staff at Aguajito Veterinary Hospital made the process as clear and understanding as they could. I have since been back with another one of our cats for a check up and had a wonderful experience. I am incredibly thankful for Roxy, Serena, Dr. Rubin, Dr. Bradway, as well as the rest of the staff for the incredible care of our furry family members.

We had such a great experience at Aguajito Vet Clinic! We brought in our dog, Fionna, and Dr. Rubin…read morewas incredibly thorough, kind, and reassuring. Huge shoutout to vet tech Lily! She was so sweet and instantly made Fionna comfortable (even sang her a little "she's so brave" song with me while getting her on the scale!). Fionna adored her. Overall, a super pleasant visit and we felt completely taken care of. Highly recommend this clinic!

I took my 15 year old cat here pretty much aware of what the outcome would be. The intake staff…read morewere very cordial (at 7:30am on saturday). Dr. Hermmann did a quick diagnosis, and reported to me what she thought. Went ahead with some blood work, which confirmed the diagnosis. There was no pressure to continue and all my questions were answered I think, with all the options available. I recommend this facility highly.

The worst Vet I have ever been to. Dr Herman was appalling. She did not want to answer questions,…read morewas incredibly rude, and showed no concern or help with our newly diagnosed dog who has diabetes. If you asked a question she became irate and raised her voice. She spoke quickly and did not clarify anything. We are 60 and need to give our dog shots twice a day with multiple other things to do. It required more than a 4 minute conversation for his care. Some people are not cut out to be a Vet. Avoid at all costs.