We're in the middle of a heat wave in North County SD, and I go turn on my AC, but the house is not cooling. I go outside to check the compressor only to find that it's not on. Texted Steve Moore on a Sunday afternoon, and I get a return text the next morning at 7 am, asking if I'll be around at all. Since I was working remotely that Monday, I confirmed that I would be home, and he was at my place within 2 hours. He took less than 5 minutes to diagnose the issue and informed me that the Covid-era motors that were built for these Rheem compressors were breaking prematurely. Since my system was still under the 10-year warranty, Steve called the supplier, went to pick up the part, and came back later in the day to get the motor swapped out. AC works again perfectly. When he first installed the system four years ago, he provided a three-year warranty on service. Since this was the 4th year, I expected to pay a service charge for the work. Not with Steve; he waived it. You can't beat this type of personal and quick service, and truthfully, Steve is just a really nice fellow to deal with. You call other HVAC companies, and in the middle of a heat wave, they'll find ways to gouge you. Not Steve. He's decent, honest, and has my wholehearted recommendation. In fact, I have recommended him to multiple friends and neighbors! read more

Steve Moore Quality Air installed a heat pump for my residence a couple years ago. The installation was done with skill and knowledge. And the follow-up is outstanding. I highly recommend this business. read more

Extremely happy with the service from this team. Steve responded to my call right away, set an appointment for the next day and his team of 3 arrived exactly on time. They took care of the service as promised with no additional cost or upsells. Great experience! read more

They did a great job and were on time . The price quoted was the price I paid and I appreciated the price being everything is included.

I highly recommend Steve and his crew. Sam was here on time very courteous and respectful. Did a find a leak in the mini split system and tracking it. I'm very happy with the service and am looking forward to a continued relationship with Steve Moore Quality Air. read more

Steve was very professional, thorough and easy to work with. His installer, Sam, installed a new furnace for me and was efficient, walked me through the job and explained in detail the warranty, usage and maintenance. Highly recommend read more

We highly recommend Steve Moore Quality Air! They installed a new split ac unit for two bedrooms and it was a GREAT experience. From beginning to end Steve and his staff were fantastic - great communication, punctual, experienced, well priced and extremely thorough. We are just thrilled with how it all turned out! read more

These guys are amazing. They did an awesome job installing my new HVAC heating and air-conditioning. Initially I met with Mark and he thoroughly spent time I needed getting a full explanation and details of the AC pro system and kept me informed every step of the way and told me about all the different options, including this awesome dual gas and electric heating so I can choose whether I want to use Gas or Solar to heat my home. They also put in a new line to my master bedroom, which has been a challenge getting cold air. Mark, Richard and Sam came out to install my unit in a day. They did fabulous work and cleaned up very nicely. The owner Steve was in contact with me prior to installation and after installation. They gave me a great quote and price for my new system. I will definitely use their services again in the future and highly recommend them. read more

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Our 47 year old furnace finally stopped working. I contacted several companies for estimates to replace furnace, all registers and the thermostat. I chose Steve Moore Quality Air, not only because their estimate was way lower, but because of their stellar Yelp rating. In less than a week, Sam and Louis arrived right on time. They went right to work removing the old furnace, installing the new one, replacing all of the registers and a new thermostat in about three hours. It was an easy-access garage install which helped, but they did an excellent job. They left everything spic-and-span! Mark, who came out to assess the job and who sent me the estimate, Sam and Louis, who did the install, and Steve Moore, who called me after the install to see if I was satisfied, were all very friendly, professional, courteous, thorough and honest. I highly recommend Steve Moore Quality Air. You will NOT be disappointed! read more

Great technical advice about system selection, very flexible scheduling, and excellent technician! We had our 17-year old heat pump replaced -- work was done in one day, and the cost was very competitive. I highly recommend Steve and his team! read more

Steve has done my HVAC work for a decade in multiple houses and he does a great job every time. He is personally involved each time and his technicians are first rate. Local guy doing quality work. read more

Steve came out when scheduled to fix our heater. He was friendly and professional. Took the time to explain what was wrong and fixed it. Very happy with the service we received and will definitely call for future work read more

Steve Moore helped me with a weekend hot streak A/C problem 5 years ago. This was just after he had relocated to and set up his business here in north county. I was very impressed with his personal service, concern, and willingness to give me a great value. Yesterday, 5 years later, I needed Steve's help again. This time I did not get Steve personally but I got his two techs Sam and Richard. The personal call came in a follow up after the service. What changed? Nothing except the personnel. The same great service from quality people is what I got and what I am sure you will get from Steve Moore Quality Air . read more

Our fan motor died in our HVAC system right as the nights were getting nippy. Steve Moore stayed in contact with me from locating the part (which had been discontinued), updated me when the part was shipped and again, when he received the part. I never once felt like I was a forgotten client. The service techs were on time, friendly and finished the job quickly. I am a VERY satisfied customer. Their number is 760-587-7885 read more

I am so impressed by how well Steve Moore takes care of their customers. Since installing my air conditioner/heating unit last spring, there have been a couple of issues that have arisen, neither of which had anything to do with Steve Moore's work. Each time, they came out the next day and got everything taken care of. They are always very pleasant and professional to work with, and I appreciate the great care and wonderful value they have provided. I can't recommend them highly enough! read more

5 stars for a reason! Everything was excellent from initial call and scheduling through service. Steve's crew fixed up 2 of my mini split AC's (5 year old Fujitsu and a 25 year old Mitsubishi). They were quick, professional and charged a very reasonable rate. A lot of things these days are based on fake AI reviews and profit maximization - it is REALLY refreshing to deal with honest, hard working, competent folks. Highly recommended if you need HVAC service in North County San Diego. read more

Absolutely 5 stars or more performance!!! I'm picky but I'm very lucky to meet this company. Their team work is fantastic. They all are knowledgeable specialists. They worked very neatly, and cleaned up well each day. They've done in 1 and a 1/2 days to replaced heater and installed new AC system in the attic. Now, we enjoy a very confortable temperature in each room! Their boss Steve Moore, he is a great guy whom I can rely and trust. I wish all companies can provide such excellent service like this company. Thank you very much Steve! Mark, Richard, and Nath, you guys are great! read more

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With the colder temperatures coming, I turned on my Elderly mother's heater to keep her warm during the winter. Unfortunately, all that came out of the vents was cold air. I went into the garage where the heater was and smelled gas. I immediately turned off the unit and the gas to it. I called many HVAC repair companies. Most were booked and couldn't respond till after Thanksgiving (eight days later). One of the companies said they would show up and didn't. I called Steve's # (on Thursday) and left a message. Steve returned my call within 10 minutes. I related the problem to him, and he said he was very busy with the start of the cold weather but could get to my mother's home on Monday. I told him that my mother was elderly and that I was hoping for an earlier response and was going to call around. Steve told me that he would keep the appointment on the books for Monday, and if I booked with another company to give him a call and let him know. I thanked him for his time and hung up. Needless to say, every company I called was too busy or couldn't make it till after Thanksgiving. Because of the cold nights. I figured my mother would stay with me until her heater was fixed. Later in the day Steve texted and said he had a cancellation on Friday (next day), and he could send his tech's over to look at the issue. He asked again for her address, name, phone# etc. I received a call from Steve the next day saying his techs were at the house and my mom wouldn't let them in. I called my mother, and it turned out I texted him the wrong address (1 number off). He laughed and said no problem, I relayed the correct address, and his guys walked across the street to my mother's home. My mother called me in under 30 minutes to tell me how excellent her service was. She stated that his techs were courteous, professional, competent, clean, and a pleasure to deal with. The faulty part was replaced at a very good price. All in all, I whole heartedly recommend Steve's Business. It's nice to know there is a GREAT company like Steve's, that is a pleasure to deal with in a time of need. Thanks again to Steve and his tech's. I wish them many fruitful years of business. They deserve it! read more

I had a split system in half of my house that just didn't work very well at all. I asked Steve and his crew to try and figure out how we might install a regular FAU system in this part of our house. Even though we were space constrained in where we could locate the new unit, he came up with a plan that was really ingenious. The work only took a couple days and now for the first time in 6 years, we now have a heating and A/C system that actually works, and it works really really well. His price was actually surprising to us and I appreciate everything he did for my wife and I. If you need HVAC service, I would call him today. Thanks Steve read more

I want to thank Steve Moore Quality Air for coming to our house the same day our AC broke and servicing it with honesty at a fair price. Would highly recommend. read more

Wow! This group is professional, thorough and fair on price as well. I can't recommend them highly enough. I looked around a lot and was quite discouraged when a contractor friend recommended them. I couldn't be more pleased. They offer such high quality and such a good price. Don't hesitate! read more

Great customer service. Great experience installing a new heater. Highly recommend. Pricing was reasonable.

Steve's team is great! Efficient, quick, clean, professional, no hassle.Love it! Highly recommend. read more

Steve Moore Quality Air - Heating & Air Conditioning/HVAC Near Me - Carlsbad, California

Steve was responsive immediately and available the next day. He was a super nice, down to earth guy and was able to diagnose my old furnace problem right away, had the parts in stock and could fix the problem asap. I heard of him from NextDoor and he matched his high reviews. I would highly recommend him and would call him again if I need him in the future. As an aside, as a woman, most tradesmen I hire don't treat me with the same respect as they would my husband. This was not the case with Steve. Thanks for being awesome Steve!! read more

Our experience with Steve was nothing short of excellent. He is helpful, responsive, educated and kind. Inheriting an old HVAC system, we scheduled a consultation with Steve. One day before the planned visit, the heater broke. He was able to troubleshoot a temporary solution, helped find the part on Amazon and showed my husband how to install the part when it arrived. He also showed me how to use my fireplace and the next day, took an after hours call when the part arrived and we had questions. We decided to install a full new heating and air system with Steve. He provided a good quote and gave plenty of scheduling options. The day of install he had three people which meant the install took less than one full day. The experience from start to finish was easy and flawless. These are big purchases so having a trustworthy vendor is key. Steve Moore is exactly that. read more

We had Steve install a pioneer mini split in our 1959 ranch home today, no ducts and low attic space. Decided on a minisplit. So impressed !! I recommend this company, he even came out to see the electrical work that needed to be done was correct. Then installed with crew and taught me how to use and keep up the equipment. He goes the extra mile, I had other bids incl. Home Depot and he out beat them with not only price but professionalism. Thank you again!!! read more

Great experience working with Steve Moore Quality Air! I reached out to Steve's company and Steve personally called me to schedule an appointment to repair our A/C. His team diagnosed the problem, replaced the necessary parts and our A/C was up and running! Professional and honest work! read more

10/10 experience with Steve and his team. They were communicative, professional, knowledgeable and did a great job installing a new vent & ducting for us. We would definitely recommend them!!! read more

Called Steve after reading other reviews. My mom's old furnace was working but wanted somebody to look at it just to confirm it was in good working order. Steve was so accommodating in fitting us into his schedule, before I headed back to NY. He and Joe showed up on schedule found a potential problem and told my mom he would be back to fix it as soon as he had the part...boy did he deliver. I can't say enough good things about him..a true professional, fair prices, respectful and honest. I wish I could clone him and use him for every thing that I need fixed. He is the real deal!!! Did I mention that he took the garbage cans out to the curb for my 87 yr old mom?? Thanks Steve! Best call I ever made! read more

We were experiencing some condensation from one of our ac units above our ceiling tiles and we called Steve to come out and look at it. He gave us a accurate diagnosis and told us our options for fixing the problem. He quickly worked on the unit and then ran the unit and waited to see the problem was corrected before leaving our office. He is affordable and provides detailed work with a high level of customer service. We plan on having him service our units from now on. We also had him help us with servicing our ac units at home as well as installing new WiFi thermostats. Excellent work and great customer is refreshing and we great full to have found him read more

I hired Steve Moore Quality Air to install 2 Gree heat pump systems for my home after being referred to him by a friend. Steve's pricing was fair compared to other quotes I received. His crew showed up on time and cleaned after the day. Steve was very thorough in explaining the installation and operation of the HVAC system. The installation looks clean and well done. Much better than the builder install of my old system which leaked into my ceiling. They installed pans to avoid this in the future. The outside units are a lot quieter than the old system. I am very happy with my purchase and highly recommend Steve Moore Quality Air. read more

Steve Moore Quality Air - Outdoor Units - Heating & Air Conditioning/HVAC Near Me - Carlsbad, California

Steve was the best! Came to replace our AC within a week and was quick doing the job! Can't recommend this company enough!!!

Love Steve Moore. He just installed a new heater/ac unit in our condo. Prices fair and unit runs quiet and efficiently. He showed up on time and cleaned after each days work. Wouldn't hesitate to hire him. Honest good guy. read more

We were in a pickle after having someone install a number of split HVAC units on our remodel. After looking up qualified pioneer service companies, we called Steve Moore Quality Air. Simply stated, these guys rocked! The previous gentleman who installed some of our split units had done a very poor job. The gentleman from Steve Moore Quality Air came out and very quickly, assessed the issues and were able to effect the repairs within an hour and a half. Additionally, they identified other Code issues and addressed them as well. All of this was done at a very reasonable price too. We will certainly be contacting Steve Moore Quality Air again if we have any issues with our split HVAC units. Would highly recommend them to you. read more

Steve was a big help with my mini-split issue. He was responsive & professional & looked for (and found) a very low-cost solution. HIGHLY recommend! read more

A friend recommended Moore to me when my water heater developed a leak over the holiday. Got the new unit installed within 24 hours of the first phone call, back up and running. Competitive price. Clean installation, no mess left behind. Thorough explanation of the pros and cons of each option. Highly recommend. read more

I had several companies give me an appraisal. Steve came out gave me a great appraisal and he installed my heating and air conditioner in one day. My energy costs have gone down and I am thoroughly pleased with the work that was done and the crew that was clean and neat and on time. Steve checked the work to make sure it was up to his standards and I have absolutely zero complaints. If you need service or if you need new furnace or air conditioner I highly recommend this company without reservation. read more

Steve and Beau replaced our original furnace and installed a new A/C unit today. Unfortunately for me, this is the 3rd HVAC replacement I've had to endure in the last ten years due to multiple relocations. Fortunately for me, they did an excellent job. The installation was very clean and professional. Prior to installation, Steve never tried to up-sell me on a unit or feature that we didn't need. Even when I asked about a more expensive furnace, Steve explained the daily savings wouldn't out-way the additional cost of the upgrade. Steve also presented multiple options and the cost vs benefit of each. Steve and Beau are not only personable but very knowledgeable and answered every question I had. During the installation Steve went from register to register to test each was producing the correct temperatures. He also installed a new Nest thermostat and walked me through the settings and options. Most importantly, Steve and Beau put up with me hovering around like true professionals. They cleaned their work area once they were finished and Steve walked me through each unit to show me what they had done. Once again very professional. I rarely give more than 4 stars and I highly recommend Steve Moore Quality Air. read more

So I know that reviews are usually for work that is done, but this is actually for work that Steve *didn't* do for us. Let me explain . . . . We're in escrow for our house, and our realtor recommended we contact Steve for some repair work since he had done some work for another client of theirs, who said he did an excellent job. The home inspection revealed that our furnace is mounted on wood blocks, and the new buyers wanted the blocks removed since their inspector said that it was a safety/fire hazard. I contacted Steve via email last night when I got home from work, and he called me back less than fifteen minutes later. He explained that it definitely wasn't a fire hazard and was, in fact, the normal way that furnaces used to be mounted for older homes like ours (which is fifteen years old). He also explained that changing out the mounts to metal ones could disrupt the alignment of the system and cause the A/C to not work as well. I asked Steve if he could reply to my email so I could get this all in writing to show to our buyers and their realtor, and he immediately did so. We're still waiting to see if we need to do the work, and, if we need to, we will definitely go with Steve. My rating is thus not based on the work he did, but on how honest he was with us and how generous with his time. He could have just done the work and charged us for it, but instead he took the time to call me back immediately and thoroughly explain the situation. I was also impressed that he took the time to put all of this into an email so I could share it with the realtors. Thank you, Steve! read more

I recently had a new Rheem HVAC system installed by Steve Moore and his team at Steve Moore Quality Air. My old system was ancient, and Steve and his team removed the old and installed the new, and went above and beyond to make sure I was happy with the install. Very responsive, on time, no surprises. They were all great to work with and cleaned up after themselves. All around an A+ experience. I highly recommend this company! read more