Used Dr Demetriou since both my girls were 2. Transferred one years ago as she needed orthodontic treatment I thought but wasn't told and it wasn't until I saw an emergency dentist who confirmed. My oldest stayed there and got her braces through him. Upon taking them off we weren't happy with results but could have been worse. I decided to take her to an orthodontist who said she had root absorption which is a risk with treatment. Had I known that and I clearly didn't as I had no clue what it was I obviously would have went directly to a professional as a one shot deal could be just that. Anyhow her front two teeth are loose and are now at risk to lose them. We have no choice with that risk to try another treatment. The only think that kept me in the office is your staff. Each and everyone of them is pleasant and made out visits fun. I'm very disturbed that you attempt to do something you're clearly not trained in. I paid a lot of money for nothing. You should be ashamed of yourself. I thought I dodged a bullet because your usual complaint is everyone has cavities and mine didn't. Well wouldn't that have been nice. I think it's time to maybe retire or not be money driven and actually do what's in a patients best interest. I give you a 1 as I needed to in order to continue. I give your staff a 5. I will miss them all. Wonder when Dr Demetriou was going to inform me my daughter had this while under his care?? I'm at the fourth specialist to correct his work read more

Steven Demetriou, DMD - What he did - Pediatric Dentists Near Me - Tewksbury, Massachusetts

Great place I love it here here, my girls go here I highly recommend it. My nephews go here as well as a few friends I've recommended. They're so kind and patient with the kids and Dr Steven is great with the kids as well. read more

They have the most patient and respectful hygienist. Everyone in the office is patient, personable, and kind. The office is clean. They really do a great job! read more

Three months after Dr. Demetriou filled my child's cavity I noticed a crack and it looked "off". I immediately took him else where and an X-ray showed he never removed the entire cavity. He just covered it. My child had a massive infection and the tooth had to be pulled. After further examination another filling he did was done improperly and had to be redone by our new dentist. I had the new dentist examine my other child and she found 2 massive cavities even though he just had a cleaning 4 months prior at Dr. Demetriou's office. Cavities that severe do not form in 4 months. They were missed by a dentist lacking skill and that doesn't listen or spend enough time with his patients. read more

I have been taking my two children to Dr. Demetriou's office for a few years now and was horrified by my experience yesterday. Sham on me for not taking my child out of the dentist chair in the middle of the visit. My son, who is 6 years old with autism, was having two cavities filled. My son announced when he arrived that he was sacred and nervous, noone responded to him. He was put into the chair, and they began prep his mouth, he was crying and wailing, as usual, and the staff had no patience for him. Two times the dentist, Dr, Demetriou himself, said to my son in a loud stern voice "If you would stop crying this would go a lot faster. Noone is hurting you, nothing I am doing is hurting you. " My son would yell that he was choking - right after the dentist would put in a dental dam without telling him - and the dentist response in a loud angry tone was, "I am not choking you, nothing I am doing is choking you, you need to breath through your mouth, you are making this worse." HELLOOOO!!! HE IS 6 AND AUTISTIC! He had no patience at all for him. The last straw, which is when I began to cry, was when the dentist was finishing the last tooth, my son began to cry again wail again and the dentist GRABBED HIS HEAD, and shifted the sunglasses off his head that he was wearing and yelled at him, "You are making this worse. I am not hurting you, nothing I am doing is hurting you, and if you would stop crying this would be done a lot sooner." At that point, he was in the middle of his second filling, and so I felt that I couldnt take him out of the chair. I wish now that I had. I havent been able to sleep knowing what I allowed him to do to my son. This dentist says that he specializes in 'special needs' children, and obviously he does not have the patience for these children. I am going to his office today to have my childrens records released to me and I am filing a complaint with the insurance company and the AAPD. read more

I consulted with an expert as I found Dr. Demetrious failure to identify several cavities and an abscess to be deeply concerning. A Pediatric Dentistry Professor at UPenn responded. After getting a second opinion as recommended by this expert, it appears that Dr. Demetriou may not be a competent dentist and may have caused my child unnecessary suffering. Here is a copy of that communications which can also be found at: http://www.allexperts.com/user.cgi?m=6&catID=966&expID=20891&qID=4989706 Expert: Dr. Randolph Myerson Subject: baby canine abcess Question: My 5 year old son saw a pediatric dentist that did not use x-ray. This dentist filled 4 of his teeth. A few weeks later, my son was intermittently in pain. We brought him back to the dentist twice, until he finally used x-ray and saw the abscess (sent us home and said nothing was wrong the first time). His recommendation was to pull the tooth (adult tooth supposed to come at age 11) because "baby root canals don't work". Does this sound like the right approach? Answer: I question the failure to take diagnostic x-rays during the initial examination. I could understand if x-rays were attempted but cooperation problems prohibited their use. That was not the case. The statement that "baby root canals don't work" is entirely false, since primary tooth pulpectomies have been successfully done for many years and have eliminated or delayed the need to extract decayed primary teeth numerous times. Understand that they are not always 100% successful but should be attempted in all but the most severe cases of decay. I would suggest you have a second opinion done as soon as possible. read more

Always friendly and patient with my son. He always enjoys the little goodie bag at the end.

Wow, I'm sorry to see i'm not the only one who has had a horrible experience here (twice). I took my son back to our family dentist recently because this place only looks child friendly, but what a disguise! Both the staff and dentist don't explain anything they're doing, want a quick turnaround and are actullay cruel. My son was so shaken after having Dr. Demetriou work on him so cruelly with no explanations, rough handling and no regard for how he was feeling. I was so shaken and upset; it was a horror show with an evil monster. My son just had the exact same procedure done at our family dentist on his bottom teeth and he had no issues. I've had the same experience with his staff quick, cruel and impatient. I wouldn't recommend this place to anyone! read more

Ask for more referrals to another dentist. Dr Demetriou is a one man show with no flexibility on scheduling and kept "finding" cavities that another dentist said did not exist. The front office staff is rude with no customer service skills. They make you feel like they are doing you a favor just letting you walk in the door and paying their salaries. Horrible experience overall. read more

If you're looking for a children's dentist for your kids DO NOT go to this guy!! My son will be forever traumatized from being held down and scolded by him and his staff for baby teeth fillings. He now has to see the oral surgeon to have 2 teeth that this man worked on removed. I wish I could stand out in front of his office all day every and warn parents not to go in!! I always went to Lowell Dentistry for children but since I live in Tewksbury I decided to stay local. Big mistake!! Back to Lowell for this family. Totally worth the ride :)) read more

I have never written a review before but I feel that if I had read these reviews before I went to this dentist I would have been much better off. I would NEVER bring my child to this man ever again. I, like the review before me, also had my son held down and reprimanded while he filled his baby teeth and eventually had to go to an oral surgeon to have a tooth extracted. My son was 3 when I first brought him and yes the "office" is very appealing to little ones but its just smoke and mirrors to get you in the door. My son never fought back while having dental work done but did scream and cry and on several occasions explained to the dentist he couldn't breath and his response to my 4 year old was "well if your screaming then you are breathing"?????? REALLY?? I kept bringing my son back for all these necessary fillings and every time this man made me feel like a piece of crap that did not take care of my child's teeth. Both my son and I left that office every time in tears and I would cry all the way home. DO NOT go to this office, horrible care!! read more

I won't even bother writing a huge story because mine is the same as everyone else's. My 2 year old son was held down and was not spoken to properly. Nothing was explained to him and he was so excited for the dentist until they literally TORCHURED him. I had to hold back everything to keep my cool. I was watching my friends daughter whose 4 and she attended his appointment, she said "they're so mean to him, my dentist is NOT mean like that!" DO NOT GO TO THIS MAN HE IS A TERRIBLE DENTIST AND THIS PRACTICE NEEDS TO BE SHUTDOWN!! Now that I know I am not the only one who experienced this I don't feel so bad, we will not be returning and I'd like to see him shut down. I wish 0 stars were available! read more

Both Dr and Staff are very poor in communicating with kids and they are very rigid and robot like expressions and do not give much time to kids to settle. I have my 2 kids taken treatment here and younger kid had cavity filling. Frankly the experience was awful with their rude attitude and plastic face expressions...Kids are very sensitive and dental related treatment for kids are too much and so its onus on parents and doctors/staff to cuddle/settle them.Unfortunately it didnt happen here... read more

Dr Demeteriou should NOT be in practice. My daughter would constantly cry while in the chair which I was told was normal because she was young and scared until I later found out it was because she was never receiving any anesthesia for the fillings he was given her, she was 2-3 years old at the time, he also did A LOT Of what was later found out by my new dentist to be UNNECESSARY procedures! and which half were not even done right! Because of his unnecessary work and all of his claims of what was wrong with her teeth, funny thing was when i mentioned a black spot on her front tooth which i thought was a cavity he said it wasnt, turned into a hard bump and painful for her, it turned out to be an abscess, she had to go to an oral surgeon have her front tooth extracted at such a young age :( Also through my insurance company I found out he billed for services he never rendered. He messed her teeth up so bad my daughter is now having to have them fixed with her new dentist slowly but surely, also it upsets me to know all the times I brought her to Dr Demeteriou and she had to sit in that chair and go through all that suffering which was unnecessary!! One last thing, when you leave the office and request your medical records they will give you a hard time, they even gave my child's new dentist the run around.. Ridiculous!!! read more