I hate that I have to write this review because the wisdom teeth surgery itself went extremely…read morewell. The doctor and clinical team did a great job, and I have no complaints about the actual care I received. Unfortunately, my experience with the billing and communication afterward was extremely disappointing especially with the office manager SharaLee. I was given a written estimate a month before surgery and paid what I was told was my expected patient responsibility. After insurance processed the claim, I was surprised with an additional balance of $1,000 around a month after my procedure. When I spoke with Sharalee, the office manager, over the phone, I felt the conversation was dismissive and condescending rather than focused on helping resolve the issue. I left the conversation feeling blamed instead of heard. I was frustrated by how my concerns were handled, instead of feeling like my questions were being heard, I felt blamed for not knowing exactly how my insurance maximum would be affected, despite relying on the estimate provided by the office... The procedure itself was great, but the billing experience and communication left me very disappointed. Please do your research and consider your options before coming here. Edit: Front desk charged my card the $1,000 with ZERO confirmation of payment or receipt...

Let me start off saying I abhor dental work and procedures due to a childhood dentist who never…read morewaited for novacaine to take effect before doing work. I have recently had wisdom teeth pain going on 3 weeks. I finally called my current dentist who referred me to Dr Schneidr's office. Although the waiting area seemed a bit dated/old, the service rendered was beyond great! Dr Schneider didn't talk to me much, which seemed odd for being a new patient, but the work was done quickly (under anesthesia no less) and the outcome was with little pain. I had heard horror stories about wisdom teeth extraction, but Dr Schneider and his team did great work and will be returning if needed for any future tooth issues.

Beware! I was referred to Oral & Facial Surgeons of Arizona to see Dr. Golding for evaluation of a…read morelump on my gum. My visit lasted approximately five minutes, and I was told the issue was TMJ -- which was completely unrelated to the reason I was there. There was minimal examination and no meaningful discussion of the actual concern that prompted my referral. The following day, I sought a second opinion from another oral surgeon, who was surprised that my condition had not been properly evaluated or treated. The difference in thoroughness and concern between the two appointments was significant. I then attempted to resolve the billing issue directly with the office. For nearly two months, I repeatedly reached out to billing and was told the person in charge was on leave. After finally getting in contact with her, she was extremely rude and stated the charges were non-negotiable, insisting that Dr. Golding did everything "appropriately." When I explained my concerns and the circumstances, I was told I would be sent to collections -- which ultimately happened. I was sent to collections for over $750 for this brief consultation that did not adequately address the medical concern I was referred for. Being sent to collections under these circumstances is incredibly disappointing and stressful. Patients deserve to feel heard, thoroughly evaluated, and treated with professionalism -- both medically and administratively. I cannot recommend this office based on my experience.

They charged me $617 for a consultation despite the pricing never being disclosed to me during the…read morevisit.

WELL, THEY DID IT AGAIN!!…read more I previously wrote a review about my experience with Dr. Bebeau. This time, my wife needed surgery for a cracked tooth and abscess. Once again, Dr. Bebeau and his staff were compassionate, warm, thorough, and professional, proving that my prior experience at this incredible practice is merely their norm and not a lucky event. As I noted in my prior review, I am an eye doctor in Scottsdale and I know how hard it is to make this level of service look so effortless. They have truly mastered that skill. Great care, and also great people everywhere in this practice!

I have always been extremely anxious about surgery, so the thought of needing oral surgery was…read moresomething I dreaded for months. From the moment I walked into Dr. Bebeau's office, however, I felt genuinely cared for and supported. The office was spotless, which to me reflected the professionalism and attention to detail of the entire practice. I appreciated that Dr. Bebeau took a panoramic X-ray during our first consultation. He carefully reviewed it with me, projecting the image onto a large screen monitor and walking me through both the good and the bad. He answered all of my questions thoroughly, and I never felt rushed. The entire staff was kind, compassionate, and understanding. I made it clear that I was anxious, and they took plenty of time to explain every step of the process, including costs and estimated out-of-pocket expenses. I was treated like a person, not just another patient. I also cannot say enough good things about the anesthesiologist. He was outstanding. He explained everything clearly, answered my questions, and helped put me at ease. His calm demeanor gave me confidence that I was in good hands. Dr. Bebeau was equally impressive. The surgery went smoothly, and my recovery was much easier than I expected. His staff checked in with me regularly, and follow-up questions were welcomed anytime, whether by phone or text. What stood out most, was the level of care throughout the entire experience, everyone was professional, attentive, and genuinely cared that I was comfortable and informed. This is clearly a premium practice, and the quality of care reflects that at every step.

If You're looking for an Oral Surgeon in Arizona You should go to Dr. Butura. I give this place…read more1000 stars!!! I went for consultations at seven oral surgeon office, and I am very happy, that I chose Dr. Butura! Dr. Butura extremely skiled,respectful, knowledgeable and very personable! Dr. Butura and his staff-Awesom,so pleasant, professional ,very helpful, sweet and kind. Dr. Butura Thank You so much for Your Golden Hands, deep knowledge, kindness and professionalism! Love you Guys !!!

I had a great wisdom teeth experience at Dr Buturas Office. The whole process felt seamless from…read morestart to finish!

I feel incredibly fortunate to have found Dr. Gregg Monterosso. As a complex case, I needed someone…read morewith the confidence, knowledge, and expertise to handle a full mouth reconstruction and he didn't hesitate to take it on. I met with six other dentists Prior to making my decision to proceed with Dr Gregg. My surgery is scheduled soon, and I'll share an update once everything is complete. Update: Surgery has been completed, and I'm now 4 days post-op. Overall, the procedure went well. The doctor ended up taking a different approach than originally planned, but we're still expecting the same outcome. That said, I'm really not happy with the temporary teeth. The color is noticeably off, and multiple people have already commented on it.

Here's the reason our family left this practice: Their…read moreoffice is extremely disorganized and very curt. I was mailed an odd ledger showing my balance due with no details just an accounting list. I asked for more details and was read over the phone the charges which some dated back 2 years ago. I asked why I hadn't been notified or billed all this time and was told that they have over 2000 patients and they don't send bills. She said it was the patient's responsibility to check with them if they have a balance due. Over those two years our family visited their practice probably 5-6 separate times for cleanings and was never once told there was a past due balance. She also told me that some patients don't check because they are hoping the dentist makes a mistake and doesn't account for their visit to avoid paying. Didn't appreciate the insinuation. Upon reviewing my bills (btw this was a small amount of money) all of the charges ended up being their billing mistakes by either incorrectly coding the insurance claims or not honoring their cost proposals for work completed. Please don't put yourself through dealing with this very unprofessional staff.

Dr. Lamb and his team did a great job! I really appreciate the professionalism, skillful surgery,…read moreand ability to get me in quickly to remove a wisdom tooth. After the first day, I was surprised that the pain level was very tolerable and by two days in, I didn't need any medication and the extraction site was only mildly swollen and tender. Today, I'm coming in for my two week follow-up and I have almost no discomfort at all. Also, on the same day as the procedure, Dr. Lamb himself reached out to see how I was doing. I really appreciate the kind follow-up and all his efforts. Dr. Lamb, although soft-spoken, is very experienced, caring and professional. He will put you at ease. I highly recommend this oral surgery office!

I have had a bump on my tongue for a couple of years. My dentist was watching it and was not…read moreconcerned. But, recently, I bit it HARD and kept biting it. It was on the right side. It became really uncomfortable and my tongue would swell. This was not the first time this has happened. So, I was nervous. Dr. Lamb was fantastic! He was quick, caring and kind. Today is day 2 and I'm doing fine. Susie, his Nurse, AWESOME! Love her! She's funny, efficient, great at her job! The front office staff, wonderful. I would 100% recommend Dr. Lamb to anyone!

We moved to Scottsdale about six or seven years ago. My wife did a ton of research before picking a…read moredentist and she chose S&L with Dr. David Ngo. I went with a different place at first because it was closer to where we were living. Well, that turned out to be a mistake. I ended up having a bad experience there and finally switched to S&L. Dr. Ngo and his team fixed everything the other dentist had messed up. Right away I knew my wife had been right all along. I've been going to S&L for four years now and they really are the best dental office I've ever been to. Dr. Ngo has removed all my old metal fillings and replaced them with modern ones, plus he's done a couple of crowns for me. Everything looks and feels great. My wife has also been extremely happy with all the work he's done for her too. I'm almost 55 and I've seen a bunch of top-rated, highly recommended dentists over the years, both here in the US and a couple in Mexico. Nothing else comes close. One thing I have to mention is how good Dr. Ngo is with people who hate dental visits or get nervous about pain. His work is excellent, but it's the way he takes care of you that makes the biggest difference. For example, the way he does Novocaine shots is unbelievable. You barely feel it at all. Every dentist out there should learn his technique. With all that said, I do think the front office experience could be better. If the customer service up front matched Dr. David's clearly caring vibe, it would be 100% perfect. If you're looking for a truly professional dentist who gives five-star care and service, this is the place. Dr. David Ngo at S&L is the only one I would recommend without any hesitation.

I've been seeing Dr. Ngo since 2018. On my first visit he spent extensive time examining my teeth…read moreand mouth and explaining everything thoroughly. He is knowledgeable and professional and always takes time to check in, even during routine cleanings. I usually don't wait more than 5 minutes for my appointments. There have been times where I needed immediate dental care and they are able to work with you to fit you in as quickly as possible. I have recommended him to many people throughout the last 8 years! At a previous dental office in Miami I had a terrible experience that started with a routine cleaning that turned into a root canal 6 hours later and left me with significant anxiety with all things dental related. I found out a few years later after moving to Arizona that the root canal was not performed correctly and I had to get it re-done. Dr. Ngo is incredible at calming nerves and making you feel safe when in uncomfortable situations, especially with anxiety. He talks through every step in advance and during the procedures, so that there are no surprises. He takes extra time when numbing the mouth so that the pain is tolerable and at times barely noticeable. I really appreciate this and feel like it's rare to find. I highly recommend Dr. Ngo and S&L Dental for all your dental needs.

Incredibly good bedside manner. Wasn't rushed. Fully Addressed my concerns. Good experience from…read morefront desk on. Highly recommend.

Dr. Rabot is hands down the BEST oral surgeon! I dont even know where to begin . (This is a long…read moreone ) 1. I probably have one of the VERY worst dental phobias you can imagine from bad childhood early adult dentist experiences. Im talking trembling , shaking uncontrollably , sweating to the point my glasses would fog up , nausea , heart pounding fear . And that lead to a lot of years of neglect on my part. Ive had a dentist use the max amount of shots to numb me and look me in my face like i was crazy and tell me "sorry I cant give you any more" when I tried to tell them I could still feel it , not a little bit, like fully feel it . Dr. Rabot was the FIRST of many to actually take the time and hear me. Right off the bat he explained that he would try a different technique that required an injection into the back of my jaw and that it would not be the most pleasant but it should do the trick. When I tell you this man did extractions and implants with less pain that ive had for a cavity/root canal/ simple extraction. The whole time talking me thru what he was doing , making sure I was ok and comfortable the entire time. His chairside manor is incredible and he just has a very calming and assuring way about him . 2nd Dr. Rabot has given me several implants and a few weeks into the 3rd one it had failed (it happens) . And it was CHRISTMAS morning , I texted Dr. Rabot early in the morning and sent him a video of me wiggiling my implant with my tounge. His response ? "I can be at the office in 30 minutes , or would you be more comfortable in the hospital setting because we can go there too". ON CHRISTMAS MORNING !! I am not a fan of hospitals so I went with the office. 30 min and he had me in the chair , numbed up , implant out and bone grafting done , 3-4 months later new implant and back in buisness (2nd attempt did not fail ) 3rd EVERY SINGLE TIME he has done any surgery on my HE calls me to check up on me. Not an assistant. 4th he has never made me feel stupid for my insane phobia , only been supportive and understanding. 5th VERY VERY clean office VERY kind staff . I DO not give out 5 star reviews easy . But this one is so deserved . He is a master at his craft and knows and cares very much about the work he does and that shows To the person who complained about having to wait while he ordered his food on vacation in another country .... poor you !!! You had to wait a couple minutes ....... it would have been so much better if you were sent to an after hours answering service or a voicemail right ? Cause thats what most Docs will do. Im not sure what other option he could have provided to you for immidiate help other than hospital . He was out of the country, the fact he answered the call at all shows you exactly the kind of Dr he is . The kind that always puts his patients first.

I can't say enough about my new Dentist. I started coming to Arizona Dental after a friend had…read morerecommended them to me a couple of years ago. Since then Dr Gerard has transformed my mouth. Recently I had a 15 year old post that had gone bad. They could have looked at it and said it would be best to redo the implant. But not Dr. Gerard. He spent an hour attempting to salvage the implant which he did. Not sure any other Dentist would have gone that extra mile like Arizona Dental Lynn Smith

I went to Arizona dental on 99th ave and bell. They did a cleaning and X-rays. They do an excellent…read morejob and get things done fast. Appointments are always on time. 10/10

My wife and I had to find a new dentist and I did much research and calls. I had to have a cavity…read morefilled that couldn't wait too long. I was immediately pleased with my first call and the more I found out about this practice the more I was drawn to it. The transition from the last practice was easy because of the personable positive help and flexibility from the staff. When I first met Dr Fialkoff for my exam I felt as if I was a patient for years. It is hard to explain but the doctor projects a professional warm caring common-sense concern for the patient that I found in the first dentist we had for 30 years who has since retired. Dr. Fialkoff fit me in and filled the cavity during that first visit, and I believe we are going to be very pleased with our decision to have joined this practice.

This is a locally owned business... not part of a big box dental group. The dentists and hygienists…read moreare interested in providing great dental health.