Dr. Maskill is probably the best doctor I've gone to since moving here from California 3.5 years…read moreago. What a genuine man and very compassionate doctor. I highly recommend him! Thank you, Dr. Maskill

I had surgery on my foot in 2021, and had the best care from Dr. Maskill and his team. From the…read morereceptionist in the office at portage to the nurses to the doctor himself. The care I received at Three Rivers Hospital was the same. I've had other surgeries from other doctors and dealt with other nurses but the team at Kalamazoo Foot and Ankle are amazing. They care about their patients. Last week I had my second surgery on my other foot with Dr Maskill. I had the same experience as I had in 2021, some of the people may have changed up a bit but the service is still the same. Even today when I spoke with the team in medical records, they don't rush you, they actually care about the patients they have and it shows. I would recommend this team to anyone that needs foot or ankle surgery because they go above and beyond, they're all so kind and they make sure that you understand the procedures.

Care quality! Really good customer service…read more Friendly staff members!! Nice environment.

I had a great experience with the podiatrist and staff throughout my care. My in-office procedure…read morewent great! My pain management was top priority as well.It was easy to schedule appointments in a timely manner. Would recommend highly.

Dr. Tiller is very professional and knowledgeable. He listens to your issues and will do what he…read morecan to correct them.

My husband was sent to Ascension Borgess on three different occasions with all the necessary paper…read morework for a psychotic break down. Every time he was sent back with no evaluation, no paper work for what was even done to him. We ended up having to take him to Trinity in Grand Rapids. So I wouldn't recommend this facility to anyone dealing with mental issues.

To Whom It May Concern,…read more I am writing on behalf of my aunt, a recent patient at Borgess Hospital, to express my deep concern and disappointment regarding the substandard care she received during her 8 night stay on 3N. On March 3, my aunt suffered a heart attack, which led to her hospitalization. Tragically, she suffered a stroke the morning of her scheduled cardiac procedure. Unfortunately, her experience was marred by alarming lapses in care and unacceptable conditions. Specifically: 1. Filthy hospital rooms, lacking basic essentials like toilet paper, paper towels, and soap. 2. Unemptied trash, unswept floors, and unattended soiled linens for eight days. 3. Food trays left in the bathroom for extended periods. 4. Nursing staff demonstrated a lack of compassion and understanding, asking my aunt to handle heavy trays while using the bathroom despite her weakness. 5. A nurse rolled her eyes at my aunt, displaying unacceptable behavior. 6. Inadequate therapy sessions, with only three sessions in eight days, which is unacceptable for a stroke patient. 7. Therapy staff left the gate belt on her bed, resulting in a mark on her back from the metal part. 8. A registered nurse instructed my aunt to pee in her bed at night, despite being capable of getting up with assistance. 9. She received only two showers during her stay, both done by a family member, not hospital staff. 10. The call light system failed to ensure timely responses, resulting in my aunt taking herself to the bathroom, which is not acceptable for a stroke patient. This led to an incident where she soiled herself due to delayed assistance. 11. Medication, including an inhaler and blister packs of Tylenol, and several unopened needles were left in the room, posing a risk to patient safety. As a former employee of Borgess Hospital (2N and Emergency Department), I am appalled by the decline in care and standards. During my time, I took pride in providing exceptional patient care, which included regular hourly rounds, clear communication, and compassion. I urge you to take immediate action to address these issues and ensure that patients receive the dignity and care they deserve. I request a formal response regarding the actions you will take to correct these problems and prevent them from happening in the future. I hope this letter finds its way into the hands of somebody with a heart, somebody with respect, and somebody with compassion.