In March 2015, I purchased a 5 bedroom 3.5 bath home from Pittsburgh Property Guy in the city's…read moreeast end. The 90 year old home was completely stripped down to the studs and renovated by Pittsburgh Property Guy. After living in the house for nearly a year, I can attest to the very high level of quality and craftsmanship that he put into this home. The home inspector even commented to me prior to purchasing that he's seen a lot of renovated homes, and this one was clearly done right. He used high end finishes like Brazilian Cherry floors, granite kitchen counters, and marble in the master bathroom. He also took the time to have the brick cleaned on the outside of the house, exposed and restored original woodwork, vaulted the 3rd floor to create even more livable space. Everywhere you look, you can see that time and thought was put into the final product. It's been so nice having friends and family comment on the beauty and quality of the renovation too! Aside from the quality craftsmanship, Pittsburgh Property Guy himself provided top notch customer service to me when I had questions or minor issues that I encountered. He worked with me directly via phone and email, and was always very quick to respond. It was clear that my happiness as his customer was important to him, and that's not something that should be overlooked! If you're thinking about buying one of his properties, you're in safe hands.

My wife and I owned rental property in Pittsburgh, PA that had been vacant for several years. We…read morelive in another state and owning this property became a huge financial burden and we no longer wanted it. The property needed lots of repair work and the cost of maintaining it was piling up. I reached out to a few investors in the area regarding selling the property and was extremely grateful that I connected with Nick from the Pittsburgh Property Guy Team. When I spoke to Nick, I immediately felt comfortable. He was very professional, knowledgeable and friendly and offered solutions. Thanks to him, the entire process was smooth, quick and easy. He kept me updated every step of the way from the time they made an offer to close. It was a pleasure doing business with the Pittsburgh Property Guy Team and we highly recommend their services to anyone.

I can't tell you enough how amazing Steiner is. If you're looking for an amazing apartment or a…read morehome, wonderful people who truly care about you and your needs, and an amazing team of professionals in both the office and on the maintenance team, Steiner Realty is truly for you. I've lived in a Steiner apartment for four years, and it has been the best experience I've ever had. They truly go over and beyond. The maintenance team immediately fixes any issues that may arise (they take amazing care of their properties, so there aren't really any issues to begin with!), the folks in the office really take their time answering any and all questions, and they truly care about their renters. I moved cross country for the first time in my life, and the folks in the office really made the whole process easy for me. If I could live in this apartment forever, I would. They are super nice, informative, professional, hardworking, and overall outstanding. Even my introverted cats who are scared of everyone except my wife and I LOVE the maintenance team, so that says a lot. Everyone at Steiner Realty truly deserves a raise, in my opinion. I've worked as a Leasing Agent before, so I have extremely high standards- Steiner absolutely went over and beyond my standards in every aspect. The quality of my apartment is outstanding, and I have been absolutely blown away by how amazing my time has been while living here. They keep everything super clean- they even salt the sidewalks and parking lots before any storm, big or tiny. They always answer the phones immediately when you call, and they take their time with you. If someone was in my parking spot, they would have them towed immediately for me. One of my light bulbs went out, and they came and replaced ALL of my lights, and even gave me extra bulbs. They even email you after you get maintenance done to make sure you are happy with the results. They all truly go over and beyond. I could go on and on. More people need to know how amazing Steiner is, and how amazing their properties are too.

word of advice. don't co-sign a lease for anyone with these guys…read more even if the lease expires and gets renewed they will still hold you to it unless the renter has a credit score of around 650. this is probably fully illegal and never heard of such an arrangement.

RPM Pittsburgh has been managing my house for 6 months and I am quite happy with their services…read more I'd recommend them to a friend. Pros: - They take care of all repairs and let me know about any unexpected costs as they happen. - They scheduled extra work (termites, fall maintenance) when I asked for it, took care of everything. - I get a monthly statement about income. When the statements look confusing I email RPM and they always explain the charges/income. - Direct deposit to my bank account. Cons: - It took them a few months to replace the garage door on my house, which didn't affect me much but might have made the tenants a bit unhappy. - Sometimes it can take a few days for my property manager to get back to me via email.

DO NOT RENT FROM THIS COMPANY. RED FLAGS IMMEDIATELY UPON MOVE IN CONTINUE TO WORSEN. I cannot…read morerecommend Real Property Management (RPM) based on my move-in experience. It's been 24 hours and a total nightmare move-in! My new place is absolutely inhabitable upon move in-and there is zero concern from Claudette, my property manager, who has been dodging my urgent correspondences. Before my lease began, I repeatedly asked for early access to the property and several updates about the garage. Claudette, assured me that early access wasn't possible because the team was still "working hard" to deep clean the home and that it would be completely move-in ready on July 1. I relied on those assurances when planning my move. When I arrived with a vehicle full of my belongings, the home was nowhere near move-in ready. The cigarette odor throughout the house was so overwhelming that it triggered a migraine after only a couple of hours inside. The walls were drenched in sticky nicotine sap that my body absorbed just by being in the room. The home still needed extensive cleaning, the garage was not even accessible, and the kitchen was in an alarming condition. The cleaning company's own report later documented heavy dirt, grease, biological contamination, and the removal of rodent feces from the kitchen cabinets and drawers before they could even be disinfected. That should never be the condition in which a home is turned over to a new tenant. Instead of unpacking, I spent my move-in day begging desperately for human communication with RPM, documenting the property's condition, communicating with cleaners through a language barrier, trying to determine where I would stay, and being sent maintenance requests asking me to coordinate repairs that should have been completed before I received the keys. The biggest disappointment, however, was Claudette's communication. Despite multiple emails, photos, videos, and requests for updates, I was largely ignored. I repeatedly asked for a phone call but was instead directed back to the maintenance portal. At no point did she ask whether I had somewhere to stay after it became obvious I couldn't move into the home, nor did she provide a meaningful timeline or clear plan for resolving the situation. I chose RPM because I believed I was renting from a trusted, professional property management company. Instead, I was left without a move-in-ready home on my lease start date, wondering where I was going to stay, while trying to manage problems that should have been resolved long before I was handed the keys. I cannot WAIT for the next 364 days to be over!!! DO NOT RENT FROM THIS COMPANY. This experience fell far below the standard I expected from RPM, and I sincerely hope management reviews both the condition of this property and the way this situation was handled. Based on my experience, I cannot recommend renting through this company. DO NOT RENT FROM THIS COMPANY!!!!!!

I was the first one of my friend group to find a property that is owned by this company. The agent…read morewe were presented with is Leah and my friend and I toured the first side of 6 bedrooms. Leah was really helpful and kind which is rare especially when you learn about how bad other property managers are in the same area as this property. Leah was really patient with us as we tried really hard to find other girls to join our house but it always fell through with some of these girls. Leah recommended the 4 bedroom side to us and even went out of her way to show that side of the house to 2 of the girls since I was really busy with a final for a class. Leah has been nothing but kind and respectful. She wasn't up our butts about paying for the deposit and she was really understanding when we had an issue with finding people. I'm glad this company took over for the property that we found instead of the prior one due to how it feels so frat like and how the property management is changing it. I highly recommend this company if you're looking for a place and heard bad things about other property management.

BEWARE OF DESANTIS PROPERTY MANAGEMENT COMPANY…read more As a loyal customer since DeSantis Property Management took over from F. David Sylvester many years ago, I have watched the quality-of-service decline substantially. Here are just a few examples of my experience: I was charged more than $1,200 for snow removal on three separate occasions when the work was never performed nor needed. It took numerous phone calls and a significant amount of time before the company finally acknowledged the error. DeSantis charged a $100 monthly pet fee. However, when I terminated their services, they retained the accumulated pet fee funds, even though those funds were intended to cover pet-related damages to the owner's property. The company appears to rely on a single contractor rather than obtaining competitive bids. In my experience, the pricing was substantially higher than expected and the quality of work was questionable. For example, I was charged twice to clean the same gutter within six days, with what I considered to be an inadequate explanation as to why. My assigned property manager frequently failed to respond to phone calls and emails in a timely manner, if at all. When I raised these concerns with the owner on several occasions, the lack of responsiveness was largely dismissed as normal because employees were often "in the field." If you decide to sell your property, DeSantis requires the use of its exclusive listing service. Unfortunately, the listing broker assigned to my property was often unresponsive to phone calls and emails and failed to provide timely updates. Out of frustration, I ultimately removed the property from the market, only to be charged a $500 fee just for asking for updates and other related questions. When questioned the owner stated we had to do a lot of work on this. After terminating my contract, tenants informed me that DeSantis was often unresponsive to repair requests. When work was eventually performed by the company's designated contractor, the property was reportedly left in poor condition, requiring the tenants to clean up the mess themselves. It also seems there are so many incompetents working there and you can never get a straight answer from anyone. In Conclusion: As a customer of DeSantis Property Management since its earliest days, I can no longer recommend the company. Based on my experience, the level of service, responsiveness, and overall value provided has fallen well below what I believe property owners should expect from a professional management company. After so many years as a customer you would expect a much higher level of service.

My wife and I worked with Corey Kelly to purchase our home and we absolutely loved working with…read morehim. We were in a multiple offer situation, and having Corey and his team on our side helped us secure the winning bid. We really appreciated Corey's calming and down-to-earth demeanor, which really helped us feel comfortable all the way through the closing process. He's also very responsive and is able to keep track of a million details so that nothing falls through the cracks. I highly recommend that you use Corey as your Realtor--he's a great guy and knows what he's doing!

The entire team is wonderful to work with and makes the process (which can be stressful at times…read moredue to the nature of buying/selling/building a home) as smooth and exciting as possible. Even though it is stressful, there is comfort in knowing that you have experienced and friendly partners on your side, who are very responsive and informative with any questions you have. The team is extremely trustworthy and truly has their client's best interest in mind, which is sometimes hard to find! I am not sure when we will buy or sell again, but would highly recommend working with Dan, Michelle, Jeremy and the entire team for any real-estate needs.

Lobos management has its good and bad. I will start with the good…read more Good: There are some really responsible daytime customer service members. When I just moved to my apartment in mid-August 2022, a power outage happened specifically to my suite, leaving me totally in the dark. I called customer service the next day, and the lady who answered my phone was straight to the point, told me it was a serious matter, reported the incident, and a technician came to my apartment and fixed the circuit that afternoon. The lady's name is Bethany, and she is the best thing about Lobos Management that I encountered so far. Aside from Bethany, there was also another customer service lady who guided me through the payment site, and I believe I left Lobos Management a 5-star because of that. Now let's go to the bad: Bad: There are two really bad things about Lobos Management that I encountered so far. The first is the emergency customer service line. Emergency service line: As I mentioned above, an outage happened to my suite an evening in mid-August. My intuition was to first call the emergency customer service line to see if they could resolve my issue. However, the Indian customer service member was ingenuine, irresponsible, and non-functional. He told me in the phone call that he would contact a technician, and did not call me back to give me an update after 2 hours of waiting. I stayed up until 2 am that day just to keep waiting outside in the hallway and call him again and again continuously for 6 hours just to ask for an update on the status of my case, but he just kept being so ambiguous and slippery with his response that I could not formulate any expectation on when my case could be at least reviewed. To be fair, I knew that night the company could be short-staffed and that my case could not be processed that night. I even told him that I could accept the possibility that my outage could not be resolved that night but I need him to say it just so I could at least know I could go to bed without a technician knocking on my door at 5 am, but he just kept on being ambiguous and saying sorry. I later gave up hope and went to bed. As expected, he never called me back, and I had to call day-time customer service the next day to resolve the issue. I actually experienced another incident where that specific emergency line was useless, but I just don't want to waste my time listing it out.

Do NOT rent from this place. They nickel and dime their tenants, yet when you ask for something…read moresimple, like a screen for the 1980's windows, you'd think you asked for their first born. They raise the laundry prices in December, for what??? A Christmas present! This place is run by a bunch of morons. Do yourself a favor and stay FAR AWAY!!!!!

Recently took over my lease within the last 1-2 years. Has been absolutely pleasant while have…read moretaken over to manage the property I rent. They are very responsive and friendly. The house is an older home so it has had some tweaks but they have been very helpful with the needs. I would definitely recommend them to others.

I was very fortunate to have found Jeff Stanley when I first started looking for a house in…read morePittsburgh. As my Realtor, he helped me find the right house in the right neighborhood for the right price. He was very patient as I traveled all over to look at homes over several years(almost four to be honest, I was very picky) and cautioned me about making unreasonable offers, as this was my first experience with buying a home. In short, he was always on my side working to make my house purchase as simple and successful as possible. The best part about working with Jeff was that he was always more focused on answering my questions, giving me good advice, and finding homes that met my needs than he was on closing a deal. I would recommend him to anyone.

If I could get 0 stars I would. RUN FAR AWAY AND DO NOT RENT! WATER DAMAGE, NO HEAT, MOLD…read more Know your rights people!!! CALL CITY OF PGH CODE ENFORCMENT!!! THEY WILL COME AND HELP. Aaron Smay and Riva Ridge Reality left me in an unheated house all winter and told me per the lease no space heaters. They knew from the day I moved in there was water damage and staining showing this yet after multiple complaints did nothing. The entire place had moisture readings of 99% moisture in my walls. I got sick and ended up in the ER from mold exposure and they have done nothing to fix the situation or help me. I chose to leave the apartment before the lease because of all these issues alongside with many other maintenance issues including not having a secure entry in the house. I lost all my things to the mold. Still dealing with sickness. Having to move and start all over when I didn't even get a year there. Terrible company and the worst apartment rental experience I have ever ever encountered. I ended up calling the city code enforcement who reassured me I wasn't crazy, these were all HUGE ILLEGAL ISSUES that Aaron was brushing under the rug. I'm sorry to anyone at 5518 BROAD ST

changed my rent date from the 20th to the 5th. they still took the money out on the 20th and…read morerefused to give me any explanation other than "we cant, call your bank". Cool, i have no money for groceries now!

Oh yes since he is a lying disgusting manager at this company. Here is the proof. We'll let the…read moreaudience decide. If u want a middle man between you and your landlord - rent one of their properties. They will never respond to your concerns, steal from you, threaten you, and lie. I mean it's a perfect living situation right?

From the owner: Real Property Management Keystone provides professional property management services including…read moreon-going communication, comprehensive marketing and advertising, full-service leasing, thorough resident screening and selection, timely rent collection, regular evaluations, cost-effective and reliable maintenance, strict and compliant evictions, and comprehensive accounting. We help protect your investment, service your residents, minimize your costs, and maximize your income--without interrupting your daily life. For over 30 years, tens of thousands of rental property owners and investors nationwide have trusted Real Property Management offices to take care of their rental property.

There are a couple nice agents here but most leave after a short while. I worked with this group…read moretwice, bought and sold. Never ever again. Save yourself the misery.

DO NOT GO TO HOWARD HANNAH!!!…read more Finally received my check in the mail after over a month of asking for it and they took out $15.00. Must've been a fee giving CRAPPY service! On the check.... No reasoning why they took the amount or anything!! STAY AWAY.... FAR FAR AWAY.