Calling them now... repeating the word Ithaca ,,, used credit card less than 5 minutes, put wand…read moreback 4 minutes 53 seconds, charged $10.00 on credit card, said $5.00. No answer... agree with Ed. G. below. Called same number.

Don't use the credit card system. I chose the minimum $5 charge but my card was charged $10. When…read morethe final charge came through on my statement 2 days later, the charge was $16.20. I called their contact phone number but it was a strange number that made no sense - 607-273-7506.

A beautiful day means a wait at the car wash. I stop here when it is convenient. It does the job…read more My only complaint is that my car never dries with the dryer so spots are left. The wash has been here for years so I'd prefer they figure that piece out. Also, with no staff - why is the cost so high? I pay it any way as I don't want to wash my car myself, but it is quite pricey. Also, this particular wash tends to have 1 of the 4 bays not working any time I visit. Although, this is not a concern as I'll still visit when convenient.

Went here this mid morning ..paid $14. For the top wash..my car came out as dirty as when i went…read morein..bird dropping still on car..dirt still on car and the dyer didnt even dry the water off car..soapy water spots all over my vehicle..then to find out if you pay with a credit/debit card They charge you tax..but no tax with paying cash which i found interesting..after hous of trying to get someone to return my calls a lady calls me..you need to do this or that..crazy then gives me a code to use. I will use the code but i dont think ill be using this car was company again..another lady in bay next to me wasnt happy either. Very poor car wash.

I was billed twice as an unlimited customer in the changeover from Auto Wash in Geneva to Splash,…read morefirst on September 4 and again on September 9, both transactions state Splash Car Wash (also aka 128-Car Wash) withdrew unlimited customer funds for September in identical amounts from my checking account. I have repeatedly contacted Splash's customer service, explained the issue, and after doing so, was transferred to someone's message bin, to leave a message repeating what I had just explained to the customer service representative with whom I spoke. I also left a text message at Splash's HQ in Connecticut but thus far have not received a reply. On August 20, I received an email from Auto Wash in Geneva, which stated: "We are emailing you to let you know that Auto Wash in Geneva has been sold to Splash Car Wash. Over the next week, Geneva wash club members will be transitioned to Splash and you will continue to receive the same wash package, pricing, and service that your are accustom [sic] to. "During this transition, Splash will have a team at the Geneva car wash to answer any questions you may have." I went to Auto Wash of Geneva, hoping to resolve this matter with a Splash team member a few days ago. There were no Splash team members on the premises, nor were there any Splash team members on the premises the previous time I was at the Auto Wash of Geneva in September. The car wash was entirely staffed by personnel from Auto Wash of Geneva.

Why am I only getting a Basic car wash when I pay for the Bubble bath. This has happened more than…read moreonce.

Visited your car wash in Feb. The guy taking payment asked if I wanted to try a month free for the…read moresame price as a single wash ~ approx $14. I said yes. My March CC Bill showed up and your business charged me $34.56 !! I was not aware I signed up for a monthly RECURRING deal. I was never told ANY details ~ (like you have to cancel if you don't want a recurring charge) ~ I attempted to call multiple phone #s and I tried every sequence on your voice response system - it is absolutely IMPOSSIBLE to reach anyone to get a credit or to CANCEL !!!! Very shady operators !! You can call, but you cannot talk to anyone!!!!

nice employees quick service clean well kept facility can get busy at times but what car wash…read moredoesn't especially in the northeast in the winter overall good value for car wash packages as well Compared to other competitor.

Auto Wash is always my first choice of car washes in the area. What was a nice perk was free…read moreMother's Day washes. I'm pretty sure everyone in line was taking advantage of such a generous offer. Auto Wash consistently donates to the non profits I volunteer at continuing their dedication to the community. I will continue to support Auto Wash.

We just leased a new car, and really want to keep up on the maintenance - around here that means…read moremaking sure to wash off the salt, snow, and road grime on a regular basis. There are so many car washes in the area that we didn't know which to try first. After scoping out reviews we figured this would be a good place to start! We pulled around back to get into the auto wash (because who doesn't want to throw their vehicle into neutral and coast through a giant automatic car wash), and we were greeted by a very friendly gentleman asking if we had ever been to Auto Wash before. We said no, and he explained all of the options. They've even got a multiple monthly unlimited plans if you are in the market for that! But today we were just stopping in to try it out, so he handed us an info pamphlet and offered to give us a free trial wash. Awesome! Who says no to that?! We pulled forward and kicked back while giant hoses, sponges, and driers did their thing. It never really gets old going through these, especially if you have kids. We were a tiny bit disappointed that they did not hand dry at the end, but it was a great wash experience anyway. It cleaned ALMOST everything off except for a little bit of stubborn bird poop. Even though I would say the wash itself was not quite as thorough as we were hoping, customer service was absolutely stellar. They also have a self wash option, and a place to vacuum out the car. Definitely recommend based on this experience, and I am sure we will be back to try out their other services in the future!

Pretty standard diy car wash. Good value, gets the job done. I use it regularly…read more I don't understand why there's no trash bin. When you bring your car in for a wash there inevitably is trash you want to dispose of. But no trash bin. Is there some NY law banning trash bins in car washes? I'd give them 5 stars, but no bin, so 4 stars.

My husband and I invested in the monthly subscription and we're completely satisfied with it…read more Winter when the roads are salt covered or summer when the bugs attach themselves to the windshield, our car is clean and bright. I recommend them highly.

Tried the auto wash when other car washes were closed and found excellent value and service with…read morethe monthly membership. The staff spend more time scrubbing the exterior before going through the wash than other places I've tried. My car is very clean and the unlimited membership is $22.99. It's a good value for the CNY winter.

This car ash is outside Otaskogan County. IT's OPEN! They use front end spray by hand followed by…read morerotating brushes - both horizontal and vertical alignment (old style!).