Scott did a great job in pin pointing my transmission problem. We came up with a plan and it works…read morebeautifully. We had to wait for a part to be made. Scott was easy to deal with and his pricing was very fair. I plan to return to have Scott do additional work on the car. Ken L Eagle, ID

I brought my 2013 Ford F-150 into Perfection Drivetrain that would not automatically shift out of…read more1st gear along with some other transmission issues. Scott correctly diagnosed the issue, fully explained what was needed and how much it would cost. Scott charged me a fair price, much cheaper than a dealer, did the work in the agreed upon time frame and even gave me a year warranty for the work. He has earned my business and I'm letting my neighbors know as well.

The folks at this shop are excellent. Great at communication and they are just nice people. Was on…read morevacation in McCall during a big winter storm and had an urgent need to repair malfunctioning wipers. The manager said they were slammed and booked solid. But, he personally checked out my issue, diagnosed and repaired it. And, crazy, didn't charge me!

Experienced well seasoned mechanics. throughly inform you of what needs to be done and why before…read moredoing it. No surprise fixes that you didn't ask for. They are usually a few weeks out (which is expected for a thriving business) fair prices and all other expectations met. I always recommend them to anyone I know with vehicle issues.

Bill is an absolute hero. A true stand-up guy. If you have any sort of mechanical problem and are…read moreanywhere near him, he is the guy to call! My road trip began in Chicago Illinois, and meandered for almost 2,500 Miles through some of the most beautiful places in the country. As I was approaching Baker City, Oregon, I found out that my gas was low. As I approached the first gas station that I could find, I noticed my car was making a horrible noise and it just got louder. I turned off the car and filled up the tank. When I started up the engine, the noise was even louder. Upon looking under the hood, I found out that the serpentine belt was askew. I assessed that this was the cause of the noise. I checked at the automotive shop across the street. They had nothing to help me. I jumped to my phone to see where I could get a serpentine belt for my 2003 Volvo XC70 in a small town in SE Oregon. First was NAPA Auto Parts... nope. Then I tried Carquest. The guy I talked to there said that he would have to track down the part, but that he might know a guy who could fix it. He connected me with Bill Steele of East Side Diesel. Bill had been at the Carquest picking up a part for another job. He came over to where I was at, checked out my car. He informed me that not only was the belt bad, but that also another bearing was bad. He found both parts and replaced them within 2 hours from the moment that I first spoke with him. He did an amazing job and only charged $200 for parts and labor. I felt like this was very fair. After all of this, he then left to fix the previously mentioned job. I can not stress how wonderful my experience with Bill and East Side Diesel was. He has 5 star reviews because he is that great.

From the owner: Specializing in: - Truck Service & Repair…read more- Auto Repair & Service ever repair

I would not recommend this repair shop. I was subpoenaed by the courts in council to testify about…read morerepairs made at At this shop, I told the truth about an engine that failed that was installed by Kurt and the External oil lines in filters for the oil pressure rail were plug with old metal and silicone from the old engine. This was the cause of daring and cylinder failure in this motor. This shop rather than repair their mistakes for their customer ended up losing badly in court into this day has lied made false statements about me. The shop again Installed a motor in a Mazda Improperly the cylinder head timing was off causing the catalytic converter to overheat, Their customer went to another repair shop in had the exact same thing diagnosed . I again was called to testify and they had to refund the money for their defective service and repairs. Not only this is shop Perform repairs improperly they fail to correct them for the customers that paid hard earned money. They are mean people that hold a grudge against those Who tell the truth by court order

Rick was the only mechanic in all of eastern Oregon to pick up and answer the call for help for my…read morewife and I on memorial Day weekend. we were off on a business trip in a izuzu box truck, we went to start it and it wouldn't start. called all around Baker City not a single mechanic would help, so we got him on the way. He arrived asap, got us back up and running, couldn't ask for more. very pleasant man to work with, prices were very fair especially considering no one else would even think of helping us.

He helped my friend in the most urgent need of desperation. She was stuck on the side of the…read moreHighway. I called around the area for someone to rescue her and he did more then that! He was her superhero nonetheless. He fixed her up helped her out and got her safely on the road again and made it home! He was the blessing in need and he more then answered the call.

My air conditioning failed in a Sprinter Van on a 104 degree F. day. They were able to work in my…read moreneed for service on the next day, which was wonderful. Their technician did a fantastic, thorough diagnosis which included pressurizing the system with a fluorescent dye AND soap testing all joints in the system while it was under pressure. The problem was one flex hose part in my system. Unfortunately, it was going to take too many days to get the part, as it was not available - even in Boise. I had a deadline to be in Jackson Hole before the part could be purchased. The cost of this diagnosis was very reasonable. I ended having Jackson Hole Motor Werks complete the repair with the part identified by these people. The air conditioner system on my Sprinter is now working totally within specifications more than a month and many hot miles later. Huge Thanks for your fine work ! ! ! ! If I could give more that 5 stars I would.

Tried charging me $1,500 for a Rack & Pinion that costs $900 at auto zone, GTFOH, they also talk…read moreshit about customers and their vehicles with a lobby of people. I will NEVER go back to them. EDIT 02/29/2024: Took vehicle for a second opinion, rack and pinion are 100% fine, inner tie rod is shot. Cost me $200! DO NOT GO TO TRI-COUNTY REPAIR!!

Absolutely horrendous experience, complete runaround. They lie to you, tell you what you want to…read morehear and then screw you over entirely. Do not do business here, drive further, pay more, whatever you do, avoid this business at all costs.

I want to extend a thank you to everyone at Rich's. They were very helpful and kind when I had to…read morehave my car towed to their location and they allowed me to leave my car there for several days until the tow truck came to tow it away to another location to be inspected and possibly repaired. Thanks to everyone at Rich's. All of you helped to make a stressful time much less so because of your kindness and hospitality. Sincerely appreciated. :-)

My wife and I were in a huge jam when our 2003 Ford F3450 broke down in Ontario Oregon. Not a nice…read moreplace to visit and not a nice place to break down. We had a travel trailer with us as well as our dog. Not one shop would touch our truck. Every shop said since our F350 was deleted( had the EGR removed) they could not and would not even talk to us. So basically we were out of Luck. I took a chance on calling Ben's thinking maybe they could at least come and do a diagnostic on the truck so we had some kind of an idea. this fucker wanted to charge us 450.00 just to hook up a computer to our truck. We were really stuck so said what the hell. They sent a very inexperienced mechanic out to us who looked like he was living out of the truck he works from. That should have been a huge red flag for us. He never even looked at the truck just hoked up his laptop and at one point could not even figure out how to read the codes. When all was said and done the guy said he would only charge us 260.00 for the call out and hi labor which he did nothing. He did start up the truck and that was it. This business is owned by a pure opportunist that takes advantage of people that are broke down and in need of real help. We finally had the truck towed to a great shop in Fruitland Idaho to a very well run friendly and very experienced shop. I told hi our story and he said that this Ben has been run out of many different towns for scamming people. The entire town of Ontario as far as mechanics go is not a place you want to get stuck, they are rude, they run down your trucks. Even the Ford Dealership would not even talk to us about a truck that their company once made. So long story short, the truck is still in Idaho, not sure what is going on with it yet as the shop is pretty backed up. Stay away from Ben's truck repair and any shop in Ontario Oregon. We were very blessed that we had some great friends in Emmet Idaho that cam to our rescue and towed our travel trailer to their home and gave a us a very nice place to stay and fed us and for that we are both very thankful. Thank you Gary and Daria for being there when we needed friends the most.

The biggest mistake I've ever made was having my truck towed to these people. Pay the extra and…read morehave yourself towed to Ontario to a reputable shop! Stay away from this place and the crooks that run it!