Unfortunately Rich damaged my brand new vehicle by burning through the clear coat down to the…read morepaint. I asked him if he could polish out a minor scratch. He said he could. He admitted to burning through the clear coat with a sander/buffer. He apologized and I asked him to leave. I took my vehicle to the dealership collision center. The damage he caused cost me over $3,000.00 to repair. He is clearly incompetent and has no idea how to wash, detail, or treat vehicles. I was forced to learn a very expensive lesson and hope no one else will have to do the same.

Highly recommended! A great experience all around. The interior detail was fantastic and definitely…read morean excellent value. Quality work with friendly service.

I can not THANK THEM ENOUGH! I believe the owner helped me and my family get back home to Santa…read moreRosa safe. We went on a family trip over the mountain & my car completely broke down it could not drive forward. My family and I were stranded at the Emerald Dolphin Inn. I called around nobody could help me, until I called The Auto Shop! He told me he would be right over, did the diagnostic & went back to town to get the part, came back and fixed it. He was a true blessing. I will never forget the service he gave! I HIGHLY RECOMMEND.

I like to do most of the simple maintenance tasks on my vehicles personally, but for the…read morecomplicated stuff, I take my rigs here. Mike has been in business as long as I've been alive, and is one of those rare businesspeople that doesn't over-promise and/or under-deliver. He won't schedule you unless he knows they can get the work done promptly, explains the issues and your options in plain English, and almost always charges you exactly what the estimate was. I've even had friends from out-of-town take their vehicles to him when they were visiting me, and they all rave about how quick and reasonable the service is.

We had our '70 Vw camper bus battery die 10 miles east of Mendocino. I decided to get us towed to…read morethe shop in Fort Bragg. We slept the night and in the morning talked to Ryland. He informed me that unfortunately he didn't have time to do an alternator swap that day as he had a full day of cars to finish up. He happily agreed to hook my battery up to the charger so I could get to the next shop. We were able to make our bike rail skunk train ride while the battery was charging at the shop. When we got back, he informed us that he went ahead and looked around and found our alternator wire had fallen off and that we were good to go. he also tightened up our alternator belt as he found it to be loose. I give this Shop 11 stars. Ryland is a generous soul.

We had a battery issue with our car during a visit to Fort Bragg. Rylan quickly diagnosed the…read moreproblem and recommended a solution. By the time we paid the bill the battery had been replaced. Rylan runs a very efficient and customer friendly operation. I would highly recommend this shop!

We just walked in and asked for some advice because we just had someone hit our car. We are not…read morefrom this city, so we have to drive home on a freeway and was afraid things would fly off. So he helped us feel more secure that we were safe to drive home. We just walked in cold turkey and was helped immediately. Mike was so nice. He didn't say he was to busy or that we needed to make an appointment. We had great , speedy and friendly service. Didn't know you could still get helped like this these days. It was awesome.

This is the second time Pacific Auto Body has fixed a dented fender for me…read more Mike did the work in under an hour, charged me half what he had estimated, and found a second-hand fog light for me so I didn't have to pay for a new one. Businesses like this make me appreciate living in Fort Bragg.

Had a dead battery while on a camping trip nearby, was recommended to come by for a new battery and…read morewas helped by the wonderful Emilio and the rest of the staff. They were able to help us right away with friendly and helpful service and we were on our way without any hassle. Would highly recommend to anyone in the area. :D

We were in town on vacation, and our car needed a new alternator. Super stressful. We called…read moreThursday morning and they were able to squeeze us in and have the car fixed that same day. Vacation was saved! Guys were super friendly and didn't try to upsell us on anything else.

If you want honest pricing, professional technicians and a just all over good experience when…read morerepairs are a pain,,this place is the go to. I'm from socal where everyone is a scam and just in it to make a killing,,, so my vision is clear now,, small towns in NorCal are the best. This establishment is what us old folks grew up with, would give it,10 stars if possible.

We were visiting from out of town and had our brakes done the previous day. They were rubbing and…read moremaking a loud sound. I went in to get it checked because I thought it could be the dust plates. They attend to me very quickly and told me he will have answers for me after they take a quick look. He told me around 30 minutes. I got some coffee and when I returned, they had fixed it for me within 30 minutes and to top it off, they didn't charge me because it was a simple fix!! What a great surprise. Please support this business and do not hesitate to go there with any of your car needs. Thanks again!! Excellent service!

They did good work on a very simple job, and were very affordable. I wouldn't hesitate to use then…read moreagain.

I got my bumper fixed here and they did an amazing job. Got my car back in three days and they were…read moreable to deal with the insurance directly. Super friendly staff and the way they treat their customer is great!

The owner was in on his day off, but took care of our car problem and made sure it was done right.read more

I had a 2pm appointment for an oil change and tire rotation. I am writing this as I am still…read morewaiting at 4:55pm. Therefore, the 2 stars. Also, two others came in after me with the same work to be done, and they were done before me. UPDATE: I finally got out of there around 5:30pm. But I am raising my review to 4 stars. The guy that checked me out admitted that the mechanics grabbed two other tickets before mine, and because of that he gave me a discount on my services. Mistakes happen, and he corrected for it.