Mid winter my sweet little 5 speed SUV suffers a broken brake line. I recognized the problem and…read moreprepared to do it myself but rain and lack of accessibility makes me investigate other options. Who could I trust to do such a daunting task? "We can fix anything" the sign said. Turns out, Glenn absolutely can! This was a huge job with not one simple break but potentially many more. I know!. They showed me, and consulted me every step of the way Cautionary tale: don't expect great CL bargains in north Jersey! Duh! I did consider junking the car at one point. But as they say: "Save the Manuals!" So, after some of Glenn's spectacular brake line artistry, I have been back on the road reliably for four months now. This wasn't cheap but some less skilled mechanics could easily have charged much more for a shoddy job. The symmetry of the lines he ran is a thing of beauty and he didn't really have to disturb nearly as much as I feared. Gotta give credit where credit is due! Stellar job, guys! You earned my trust on this one!

First visit to this friendly shop. Perhaps the crew are young & inexperienced, but the mechanics…read moreseem to know their business. I scheduled a major repair and they got me an Uber but when I called to check on the progress, I was told it's an 8-hour service! Later I was told it was still in progress and wouldn't be ready till after 5, plus they forgot to charge me for additional parts! Considering I chose the shop b/c of the discount on my bill, this was a very expensive visit! My car was returned to me (good service) at 7:15pm. I dropped it off before 8am!

Whenever I receive great service that impresses me, I like to leave a positive review. This is a…read moreFirst Class establishment that really tries to accommodate everyone's schedule. They provide a transparent, honest service and I always feel well taken care of. I love they do not try to unnecessarily upsell any product. Their prices are very reasonable and I cannot compliment this business enough. Everyone you speak with is friendly, knowledgeable and professional. I highly recommend this auto repair and inspection business. Many thanks for your service!

After many years taking my vehicles to a local shop, I was unhappy with their service. It was…read moretime for a change. What a great decision. Kanaskie's did not disappoint. I was very impressed with the service and staff. Honest, polite and friendly. It's worth the drive for me to take my vehicles to someone I trust.

My first time using Haines, and I am very impressed. They fit me into their busy schedule right…read moreaway. This was critical since my electric window failed in the down position during rain storms! The repairs were made in less than 4 hours at a reasonable price, and they kept me posted on progress along the way. I am definitely using Haines again.

Haines has done work on my car multiple times. They are very willing to help and consistently help…read morewhen my car has trouble. Timely service and kind workers. I greatly appreciate Haines.

My son had an emergency with his truck and R&S was able to fit him in and find the issue straight…read moreaway. Thankfully it was an inexpensive fix and he had his truck back later the same day. Great job.

Worst customer service ever! Do not go here! I would give a…read morezero or negative stars but I cant. Sent my car there 6 weeks ago! I called once a week just to follow up, as I wasn't in a huge rush due to the weather and they never once returned my calls over the entire 6 week period. I finally had to get my car and take elsewhere. I picked up my car after leaving a message the day before to have it ready to pick up. When I got there, they were at lunch and wouldn't even come down to talk to me about what had or hadn't been done. My car was stored outside and was covered in dirt and bird droppings. My previous experience with them wasn't terrible, however repairs were performed without prior approval. Do not go here! Now I have to go somewhere else to have my car worked on In the busiest time of the car show season. if you don't have time to work on my car let me know, so I can take to someone who does have time and won't ignore or lie to me! They had time to prep their race care and go racing on one of the weekends my car was there.

I had some work done to my diesel Ford pickup here. The service manager was straight forward in…read morewhat they found, what my options were and what the cost would be. The work was done on time, the bill was correct, and the problem was fixed. I'd recommend for service work for diesel vehicles. They aren't the cheapest around, but you do get what pay for.

From the owner: Wensel Service Centers offers our award-winning service backed by our "Customer Satisfaction in All…read moreWe Do" pledge. The Wensel team has been providing high-quality fleet & truck towing, recovery, and road service since 2005. We specialize in complete fleet and truck services, computerized alignments, and preventive fleet maintenance, and offer 24-hour towing. We know that our customers require exceptional service 24 hours per day seven days per week in all types of weather and at any location. Our onsite and roadside service truck technicians can provide either planned or emergency service wherever that service is needed. Our multiple locations provide a broad scope of coverage in Allentown, Reading, Spring City, and Lancaster - providing a broad scope of coverage in the Southeastern PA area with a single call. Whether the need is for breakdown repair, onsite inspections, or planned job-site maintenance, we have the trained, courteous staff and the mobile truck repair equipment to meet all of our customers' needs.

This shop has let me down on countless occasions, but I'll…read moreonly mention the most recent because I can't be bothered with the rest. I'm so easy going because I have 10 years under my belt of running service centers, so I gave them 2 week notice, 1 week notice, for bringing them my truck so they don't feel rushed. Boy did it get thrown back in my face. I don't even feel like getting into most of it. They will make you feel like an annoyance if you have an issue after they fixed something. Their mechanic caused 3 separate issues on my truck after the repair. After diagnosing it all and fixing it myself in the cold with a flashlight, I went in and spoke to the manager for 20 minutes and he ended up apologizing after arguing my case with him which was kind of nice. He said he couldn't offer any sort of refund because I fixed it myself? (I had another shop verify the issues and give me a report before I fixed them). Whatever. I'm easy going. I said call me with a quote for my water pump and help me out with the cost and i'll come back anyway. I don't hold grudges it is what it is. The manager shook my hand and said of course. That was almost 2 weeks ago. No call, no quote. I called last Friday and asked for someone to call me. They said they'll call me back, no call. They will avoid you at all costs and it is very depressing because this shop was so close to my house, and after changing careers I just wanted a shop that I could pay to do all the maintenance on my truck. Shame on you.

I've been going back and forth on if I should write this review. I hate to give negative feedback…read more I've talked with many people and they convincing me it's better to leave this comment to warn others of what happened, so they can be aware and make a decision on whether or not to come here. On May 12th I dropped my car off at Wensels because my head gasket was blown. I live in the apartment complex next to the them so I just walked home. They gave me a call and said it will at least take a week and a half and that is would be between $1500-$2000. I said that's fine. A few weeks go by and I don't hear an update. I called them and they said "We are working on it" More time has passed and I still don't know what's going on with my car. I walk over and they tell me my engine needs to be replaced but they said they will get a used one, and will keep me at the original price they quoted, however it would be on the higher end of my original price quote. I made it clear I only have $2000 saved and that if they can keep it in that price range to go ahead and fix it. Months go by and I leave multiple messages asking for updates. About 4 months from the time I dropped it off until now, I finally get a call back on my voicemail September 3rd telling me my car is done but it's $2732.86. That is about $800 more than they had quoted me. Reviewing the receipt there was charges for things I didn't ask for, like they took off my perfectly good gas cap and exchanged it with a lousy one. Why do that? They didn't even connect the cap to the car but yet this is a charge they charged me for. I let them know that I do not have that money and that I only have $2000 saved. Another week goes by and they called me on September 11 to tell me that I can get my car back at $2000 but there would be no warranty. I figured it wasn't worth fighting over and this has been a mess from the start so I just agreed. Since I was at work I had someone pick up my car up for me. The first thing I noticed when I saw it, it had new scrapes, dings and scratches on the car. Very upsetting. I took it to another car shop to have it checked out since I didn't have a warranty on it. They said the back of the rotors which are metal and the wheel hub (metal) were rubbing creating a horrible sound and was dangerous to drive like that. This is costing more money and more time in a shop. Also, my front headlight was out and windshield wiper fluid tube was cut in half. This is being fixed at another shop because of how careless Wensels was. This whole experience has been a nightmare and I had to cancel many things due to not having my car back.

Easy to make and appointment. Quick turn around. We used to go to Red's before it was sold and now…read moreit's just as good if not better. :-)

Called to get an estimate on a 95 Ford F150 Brake Master Cylinder replacement. Left a voice mail…read more Took them 3 hours to call me back. Teresa told me they are "too busy to give estimates during the day but they'd get back in a day or two". Then called back and said the boss didn't want the job because Ford trucks have rust issues... Seriously, thats what she said. Obviously too busy to care. Go elsewhere, that's not a sign of good business. FOLLOW-UP 9/11/2018 This was the dialogue through Yelp I had with the owner: ------------------------- Kevin H. 8:56 PM Why the negative review ? I provided you with a honest answer. Been involved with those trucks many times just to be deep in over my head in rusted break lines and bleeder screws that wont open. That is ignorant to cold call a business then bash them because they are honest with you. I have never provided a service to you. ------------------------- Preston K. 8:58 PM I was honest about my experience with your business. It wasn't a good experience, and you didn't even look at the truck before assuming it was like some past vehicle you worked on... You blew me off. You're too busy. People have a right to know that. ------------------------- Kevin H. 9:13 PM You had no experience. Your cold calling about a 23 yr old truck. No one blew you off. You just did not like what you herd. How many shops did you call that never even called you back ? ------------------------- 9/10/2018, 9:27 PM Well, it happens to be my 17 year old daughter's truck, the exact model she always wanted. It happens to be in terrific shape because it was always garaged. And it just happens to need a new master cylinder, which is not a difficult job. And instead of treating me like a potentially valuable customer who would have brought all 6 of my vehicles to you for service and repairs, instead you treated me like an annoyance because you're too busy. A true professional would have been friendly, because it's the right way to treat people, and would have asked to look at it if you were concerned about rust... I drive past your shop every day and thought I'd give you a try. You were the first shop I called. I found someone to do the job on my third call. And they were friendly. They'll get a positive yelp review when they're done.