They only want to do opener sales other wise they do not call back. Needed bottom seal but they do not call back.

[[HIGHLIGHT]]Scheduled quickly, on-time arrival, fast service call, reasonable price.[[ENDHIGHLIGHT]] Yelp says my review isn't long enough, so here are more words. read more

Steve's Overhead Garage Doors - Garage Door Services Near Me - Albuquerque, New Mexico

Great service, great communication. Spoke to representative and explained my issues and what I believed could be the problem. I was listened to and given their recommendations based on my symptoms. Scheduled an appointment for a few days out and the appointment was prompt and the technician called me around the time that the appointment was scheduled. Came to the house and started working on the door after the initial inspection and performed all the work professionally. [[HIGHLIGHT]]Everything works great and their cost was more affordable than other estimates.[[ENDHIGHLIGHT]] Great work and I will use in the future. read more

Outstanding help, appointment was timely, George came out in the narrow appointment window, pre-called both the tenant and myself, fixed what I needed answered questions, was extremely helpful, even pointing out other door features. [[HIGHLIGHT]]I am extremely pleased with the whole experience, pricing was very reasonable.[[ENDHIGHLIGHT]] read more

I had them come out because I had used one of those "corporate" garage door companies that basically quoted me close to 2000 for spring repairs and said a whole bunch of other stuff that I didn't need. When I finally realized I was about to be scammed I called Steve's and they came out the very next day on time and fixed my problem efficiently and professionally and for significantly less which made me even more certain I was being scammed by the other company. I highly recommend this company and plan to recommend them to family and friends! Bernadette G read more

They came right away and explained exactly what was wrong with my garage door. Friendly, courteous, and kind. Restored my faith in humanity. Highly recommend! read more

Garage people came the same day and fixed the problem. Very friendly and reasonable pricing! I recommended them to my friend who has garage door issues almost exactly a week after I used this service. Saved their business card and number for future garage door issues! read more

Needed a spring replacement, called Steve's Overhead Garage Doors. George came out, inspected the door, replaced the springs, did a general tune-up and adjustment. He was professional and efficient. We have used Steve's for other doors in the past and they have exceeded our expectations. read more

Wow, that was quick. A quick problem, a quick call and a quick repair. That's what you want, right? Last night, my garage door wouldn't lift more than a few inches off the ground. It appeared to me that the arm-lever-thingy was, as Schwarzenegger might put it, a flabby girly man. Yep, that was my diagnoses. I called in the morning. They told me they'd arrive between noon and 2pm and they'd call before they arrived. They arrived at 1:00, replaced two broken springs, and were gone in 15 minutes. This was the third time I had called the company. The previous two calls, they also asked me to describe what was happening with the door, and both times they told me how to quickly fix the problem myself. I really appreciate companies that save me hundreds of dollars when possible. read more

Labor Day morning while attempting to leave, our garage door wouldn't completely close. Neither would it reopen. When I stepped out of the car, I heard the clicking that indicated a problem. I couldn't see anything blocking the eyes so my wife scooted under the door to manually open it. I heard a curse and she opened the door for me to see clouds of smoke pouring out of the ancient Genie opener. I quickly grabbed a ladder and got the opener unplugged then waited to verify we didn't have actual combustion. I jumped into Yelp to start looking for repair companies, knowing full well this was going to be a total replacement. I was impressed by the reviews, called and as expected, found them closed for the holiday. I phoned first thing Tuesday morning and spoke with Chris, the owner. (Yeah, I was a bit confused by this, but he said he'd purchased the business a while back and is consolidating the names to TLC Garage Doors.) They couldn't get a crew to us until Thursday, but his estimate was well below $500 which sounded very reasonable to have professionals change us to a quieter belt drive opener. The time came on Thursday and was nearly up when I got a call from the team leader explaining they had run into problems at the appointment right before ours. They were finishing up and would be here in under an hour. True to his word, they arrived, got excited about seeing the ancient system we inherited when we purchased the house and he used it to teach his assistant about what they were pulling out. He expected they would finish the inspections and the installation in an hour. Forty minutes later, we had a new (QUIET!) opener. The price was exactly as quoted as well, no surprise charges. We are beyond pleased with the product and service. We will be using TLCGD for annual tuneup service. Even though they had fewer reviews, I'm very happy we didn't go with one of the bigger names in the local market. If you need the work, give them a look before jumping elsewhere. read more

I highly recommend this company. I initially called another company which was recommended by my neighbor. They came and gave me an estimate that I accepted but I never heard back from them. I called Steve's and they came out that same day and serviced and repaired a jammed garage door. [[HIGHLIGHT]]They were reasonable in price and very efficient in completing the repair.[[ENDHIGHLIGHT]] read more

My car coasted back into the garage door making a considerable dent and leaving it inoperable. I want to preface my review by stating that my working career was spent in customer service so I am a harsh critic. That said, I am please to say that that the service I received from Steve's overhead door was simply EXCEPTIONAL... a rarity in today's world. They fit me in the same day I called and arrived on time. I was extremely impressed with their knowledge and professionalism. In examining the door, they found additional issues with the door's installation and fixed them. They worked quickly and efficiently. If that weren't enough to earn this glowing review, [[HIGHLIGHT]]they were also courteous, kind and reasonably priced.[[ENDHIGHLIGHT]] They are a model of great customer service. I cannot recommend them highly enough. read more

I worked with Chris who was immensely responsive and communicative, shared his knowledge as we worked out options to fix my noisy, clunky door. He came out within a few days and got the door fixed in less than an hour. Pricing was very reasonable. Without a doubt, I'd call him if another garage issue came up. Highly recommend. read more

Chris and George just did an urgent repair on our garage door. They were very professional, very very nice, did an excellent job - and were more than fair with their pricing. I am very pleased and grateful. Thanks, guys! read more

Steve's Garage Doors responded quickly. (I called 4 different garage services...one that offered 24 hour service but never responded, and three that couldn't get to us for several days.) Then I found Steve's (now TLC) on Yelp, I called and Chris responded immediately, and George was at our house the next morning. He was pleasant to work with, explained what he needed to do very clearly, gave us a quote and finished quickly. He obviously takes great pride in his work, and his card is on our wall for any future work we need done. read more

What an awesome experience! It's not often you come across someone as honest as they are. They have definitely earned our business for life! About a year ago, our garage was getting stuck when it would go up. We called a contractor from Home Depot for an estimate. He told us our spring needed to be replaced and we needed a new motherboard. He also said if we didn't replace it then (October 2018) it wouldn't last any longer than a week. To replace one spring and the motherboard was $1275 plus tax! My husband and I opted to wait until it was completely broken before we would spend that type of money... Fast forward to yesterday... The day finally came that our garage door didn't open anymore. We called Steve's Garage this morning and Chris sent George out to service our garage. We were quoted $185 plus tax for 2 springs and when George arrived, he didn't try to up sell us on other things. When we asked about replacing the entire system, George said "Chris always says if it's not broke, don't fix it". We were thoroughly impressed with his honesty, knowledge of the various brands of garage motors, and his quality of work! We will not only be calling Chris when our garage motor finally gives out, but we will highly recommend them to our friends and neighbors for all of their garage repair needs as well. read more

I talked to Chris and George came out the next morning very punctually. He was super at explaining things and tried to do some troubleshooting before he decided my motor was shot and needed to be replaced. Didn't try to sell me anything unnecessary, completed the work quickly and couldn't have been nicer and more proud of doing a good job with his work. I would recommend them to anyone. read more

Steve and his coworker showed up when they said they would, which was within a 1 hour window. They wasted no time in removing and replacing the broken springs on my door. They then tuned and adjusted the door to make it run smoother and quieter, even bracing it in a spot where something had come loose. I don't know what the going price is for this type of service but considering how quickly they took care of it vs the amount of time it would have taken me to attempt it myself (from watching YouTube videos) it was well worth it at $175. read more

Steve is great. I have worked with the big "chain" companies and never came away more satisfied. Price lower than all of the other half dozen companies I called. I was able to make an appointment within days. Granted, I wanted routine maintenance but it was done well. My neighbors thank you, Steve, for eliminating the noise while opening & closing. I plan to go to them for my new door. House is over 50 years old. Been out pricing & Steve' s price definitely competitive. read more

I highly recommend Steve's Overhead Garage Doors and I would absolutely recommend them to family and friends. They were knowledgeable, affordable (straight forward with their prices) and they do quality work. I scheduled an appointment the same day I called, they called to let me know they were on their way, they showed up in a mask and they upgraded and fixed my garage in under an hour. The price I paid was 210.00 including tax. read more

I found this gentleman on Yelp last week after one of my garage door springs broke. He answered the phone himself and set up an appointment with me on relatively short order. He gave me a one-hour window for his arrival and showed up five minutes early instead. He was polite and knowledgeable, and he and his assistant got the springs replaced and checked and lubricated other door components quickly and politely. Twenty minutes later, my garage door works and sounds better than it has in years. No effort to up-sell or do work that was not necessary. Best of all: Compared to averages I had seen on the internet for the same work, he was very reasonably priced. I highly recommend this service. read more

These guys are the real deal! Was given an estimate by A1 Garage Doors for $1500 (total rip off!) Steve fixed the problem for $113.00! Prompt service and professional work! read more

Really, this is 4.75 stars, as I will elaborate on below. I typically do not write reviews, but I had such an unusual experience with this company that I am compelled to write about it. One thing I will note is that this company has changed hands. "Steve" is retired. The new owner has decided to keep the name, I imagine for marketing reasons and perhaps the fact that "Steve's Garage Doors" has a favorable position in the Yelp algorithm. The new owner is Chris from Chris' Garage Doors (we seem to have a running theme). I called Wednesday afternoon, Chris answered, and he arrived shortly after. I ultimately asked for a quote on a garage door. He stated he could do the installation for $685 including a seal and labor. I thought this was a great price. He was looking better than Steve already! I have two garage doors and asked him if the replacement would match the existing one. Chris said that the color might not match exactly and I told him this was fine. He then left my house. About 15 min later I called him back and told him I had changed my mind and wanted both doors replaced. He was happy to oblige. I very much appreciate that he didn't sell me on replacing both doors, unlike the the old owner, Steve. This was the reason I did not replace my garage doors sooner. At any rate, at such a good price, I was happy to have both doors done. Not only was the price great, but he and his assistant came the next morning - on time! They arrived at 8:30 and finished at around 10:00. Both doors looked excellent. One thing I will note, and this does not detract against the review, is that Chris quoted me a different price on arrival. It wasn't outrageously different. I believe it was a difference of about $20 per door. As a consumer you should always be careful about the quoted price because small errors do happen. It is especially easy to overlook such things when Chris brings his beautiful bulldog puppy to your home. I went mad taking pictures of the pup. And now on to the 0.25 detraction. I found an issue with the garage door installed by Chris' assistant. It seems that the door's attachment apparatus had become detached from garage motor track. I called Chris immediately fearing to fix it myself and void any warranty. Chris informed me that this was not covered by warranty (a bit condescendingly in his tone - clearly he has gotten this type of call before) but that he would send his assistant out within 30 min. And, true to the integrity and nature of Chris and his company, the assistant was there. Now, the precise nature of the point deduction has nothing to do with Chris himself, but his assistant. The assistant saw that the apparatus had become detached and immediately said "someone had to have pulled it loose." Now, there are a number of problems with this assertion. (1) This very same man had installed it less than 24 hours previously. Is he suggesting that it's inconceivable that he made and error in installation? (2) It is an incredibly bad business practice to blame the customer. If you want repeat business, you should never do this. This is not the first instance where I have encountered employees in ABQ that have never heard of the adage "the customer is always right." Finally, and most humorously, (3). I am a short man. Roughly 5'4". I demonstrated in front of the assistant that I physically could not reach the rope needed to dislodge the apparatus. Needless to say, the look on his face was less than pleasant when I deftly refuted his conclusion that "someone had to have pulled it loose." He then repeated that someone had to have done it. I replied "unless someone broke into my house and pulled it, that didn't happen." I also said that I would have had to use a step ladder to even reach the rope. He then said "I've been doing this 10 years and I have never seen it come loose by itself." I replied "well now you have!" I found the entire conversation hilarious and absurd. The logic of his statement is quite odd I think. Why would I, having paid over around 1500 for their services, cause my own garage door to be nonfunctional? Also, if I could not reach the rope, how would I do this by accident? I suppose that this is a long-winded way of saying these fellows are VERY defensive about their work. Which I understand, because honestly they did a fantastic job and I will most assuredly recommend them to everyone I know. My criticism is simply that they should be confident in their wonderful work. read more

Used the contact form on the website. Waited a week with no response. Now looking for another garage door repair company. My door is light so after disconnecting from motor it is easy to lift otherwise I would not have waited a week for a reply. I initially thought maybe on vacation or very busy....either way I'm looking elsewhere. read more

tl;dr - Prompt response, professional service, fair price, and proactive maintenance...would definitely call again! My garage door opener stopped working (wouldn't raise back up) and I did all the easy trouble shooting I could with no luck. I called Steve at 10:15 am and he had an appointment available for 11-12! He came out and quickly noticed the drive gear was shot and the torsion spring needed to be tightened. He inspected the opener on the other side, which is standard policy for them, and it too had a gear about to go out (I confirmed on both that was the case). If he hadn't done the inspection on the other door I would have had the same problem soon. Overall, awesome service at a great price! read more

Replaced my garage springs in a timely and professional manner. The work was done the same day I called in and he explained the whole process or replacing and tensioning the springs to me because I was curious. read more

Found Steve on Yelp - great reviews, and for good reason. Steve and his helper arrived on time, very polite. Assessed the issue with my garage door quickly. There was no attempt to up-sell or make me feel like I needed costly repairs or new equipment. They were in and out in under 30 min. The bill was very reasonable! I will call him again should I need additional maintenance. read more

My garage door was in need of repair. The bottom 2 panels were starting to buckle. I found out that I could replace those 2 panels, instead of replacing the entire door. Steve said he would come look at it. He came by this morning and told me he could just install a "strut" on each of those panels for under $150 that would solve my problem. I told him to go ahead and do it and asked when he could do it. He said he could do it right now and he and his associate started and had it done in less than half an hour. Call Steve for your garage door repairs. He will not sell you something you don't need. read more

They did a great job in the short time. Very courteous and professional. Quality door and qality installation. I would highly recommend them. read more

Based on the experience I had having Steve repair my garage door, I highly recommend Steve's Garage Door. A lift cable on my two car garage door with torsion springs failed late Friday. I called Steve's Grage Door on Saturday morning. Steve gave me an estimated repair cost, an arrival window, and arrived near the beginning of the agreed upon window. I requested him to replace both cables on the affected door. Steve completed this work, lubricated moving parts as necessary, tested his work and provided me an invoice for ~$82. read more

I was really pleased with Steve's service replacing a frayed garage door cable, and garage seals. He showed up on time with a helper, was fast, friendly, and did a great job. I'm very glad I saw a positive review for Steve, and called him after having a much less positive experience with Overhead Door - who charged much more, didn't do as good a job, and were cranky and slow. read more

Very fast professional service. Completed the job when agreed and were able to replace the opener quickly.

The company is now owned by Chris of Chris' Garage Doors. I called with a garage door issue. Chris came over within an hour of my call. I thought I was going to have to buy a new garage door opener that can be mounted on the wall because the garage door wouldn't open all the way and a beam was blocking the track. Chris was determined and he was able to get it to open more without replacing the opener. So instead of spending $700+, it was only $70 to fix it. Chris didn't try to upsell anything and he saved me hundreds of dollars. He's a super nice guy. I highly recommend him!!! read more

Steve provides a prompt, free and very reasonable estimate. Once we decided to go with his company he was flexible with scheduling to meet our needs and on repair day he showed up at the agreed upon time. His work was meticulous and he was finished with the repair within an hour of arriving. Overall, we are very pleased with Steve's work and would recommend him for any repairs you might need to your garage door. Thanks for your work! read more

Steve is very professional and he and his assistant do not waste any time getting the job done. He is very knowledgeable (fixed something instead of a more pricey replacement) He's honest and very reasonably priced. This is the second time I have used Steve's Garage Doors and hope he never moves out of ABQ! read more

Great service. Booked my appointment and Steve showed up on time and was in and out in roughly 30 minutes. Replace my busted garage door spring with a longer life spring and came in $70 under his competitors. You could tell Steve had a lot of experience and knew what was what. He was courteous, knowledgeable and quick. Great price and service read more

We have hired Steve and his crew twice over the past year, and they are fantastic. Professional, knowledgeable, fair prices. Highly recommend. read more

Steve did an awesome job repairing my garage door. I shopped around and everyone else wanted to charge 3 times more than him. He also doesn't charge to come out and give an estimate. Other companies wanted $60 or more just to come out. I didn't realize how bad the door was until he fixed it. I highly recommend him and he will be my go to guy for any garage door repairs in the future. read more

Great service, very knowledgeable and experienced, reasonable price, and ON TIME! Steve did a great job installing a new garage door opener. Helpful and courteous. Great job, will definitely use Steve and crew again. read more

Steve picked up when I called and was able to come to my house just a couple days later. Gave me a quick, fair estimate and was able to do the repair on the spot. Highly recommended for quick repairs and solid, honest service. read more