Predatory upsell at Signal Ave location: Refused single spark plug fix on my stranded 19-year-old…read moredaughter's car Review (1-star): This is a serious warning for parents, students, and anyone driving in/around Albuquerque--especially near UNM or the northeast heights area. My 19-year-old daughter was on her way from Farmington to the University of New Mexico when her check-engine light began flashing early one morning. She pulled over safely about 30 miles from campus--alone, scared, and hours from home. I called Brown's Automotive Experts and spoke with a man named Chris (at the 6401 Signal Ave NE / Far Northeast Heights location). Chris mentioned he has four daughters of his own and assured me he would "take care of her." That reassurance meant a lot in the moment. He called back with the diagnosis: one cracked spark plug causing the misfire. He then immediately recommended replacing all spark plugs plus a fuel-injection service--totaling $1,800. I asked for the price to replace just the spark plugs; he quoted $1,300. I explained we couldn't afford that and requested they replace only the one cracked plug so she could safely reach school and we could plan the rest later. Chris refused. The shop would not do a single spark-plug replacement. It was pay $1,300 for the full set or just the diagnostic fee--and they'd send her back on the road with the flashing light and misfire still active. They were ready to release a teenage driver with a known engine issue rather than perform the minimal, diagnosed repair. This felt like blatant upselling that took advantage of her vulnerability and my concern as a parent 150+ miles away. I've never posted a review this strongly, but I won't stay silent when a business exploits a young woman's roadside emergency to push unnecessary $1,300-$1,800 services. If you have college kids, teenage drivers, or travel through Albuquerque's northeast side, avoid Brown's Automotive Experts - Far Northeast Heights (6401 Signal Ave NE). Choose a shop that does honest, needed repairs without holding safety hostage. Brown's Automotive Experts - Far Northeast Heights 6401 Signal Ave NE, Albuquerque, NM 87113 Phone: (505) 857-0868 You've lost any future business from our family--and I hope others see this before they're in a similar spot.

took my 2003 ford ranger 4x4 in to re due all underneath of truck. that was making squeaking noise…read morefrom front back of truck. was in 3 days got call saying say done. All work was done timely at good price. cant forget the shuttle service from shop to house.

I LOVE Hodges. They got me out of a pinch with my car today. They were great at explaining what was…read moregoing on, and fixed it quickly (and at a great price). I highly recommend this shop!

After trailering motorcycles from DFW to Albuquerque to enjoy some back country rides one of the…read moretrucks developed an issue. Found Hodges Automotive on Yelp! And they were able to fully accommodate our schedule and got the work done quickly and professionally. Thanks Hodges for helping us avoid a big buzz kill on our vacation.

Needed additional service after repairs in Texas. Staff very friendly and communicative. They…read morenoticed that the wrong replacement bumper was placed and communicated with my insurance about correcting this.

They started out great with communication. My truck was supposed to be finished 1/9/26. They…read morechanged it to 1/16/26. I understand a week. Next time I spoke with Shawn, he lied to be about the bumper not being shipped due to a snow storm in Denver. I talked with Chris at Trucks Unique and he said Crash Champions had them order it on the 9th, it was delivered on the 12th. Next, Chris at Trucks Unique told me that Crash Champions had an appointment for my truck to have the bumper installed yesterday and THEY MISSED THE APPOINTMENT! I have called Shawn at Crash Champions three times over the last week with NO return phone call. I have also used the text messaging system they use with NO return texts either. I do appreciate Chris at Trucks Unique for helping me and being honest with me, but I still do not have my truck, and Trucks Unique's appointments are a week out. I will probably have to go get my truck from Crash Champions Rio Bravo, and take it there myself.

Fantastic service from Wheel Align it, every time. Just took my daughter's '02 Saturn in, and then…read moredrove it to Mississippi. It drove like a dream. They are always honest with me and the prices are very fair.

Hello, I recently stopped by Wheel Align It II. My father recently passed, and I was gifted his…read more2003 GMC truck. This truck means the world to me. I'm very picky about finding trust. I stopped by and was greeted with great business attitudes. I explained my wants and concerns about my father's truck. Bo and Joanne picked up on the importance of my wants and concerns. A day later, they called me in. They had my truck on the lift, and the mechanic, Bo Jr., walked me under the vehicle and had me touch and wiggle the front end. I agreed on the work and asked if Bo would put new rims and tires of his choice. I got a call 2 days later, and my truck looked great! Priced right! Good quality work, and the whole staff was very friendly! Thank you, Bo, Joanne, and crew! Another 5-star happy customer, and I will be back.

I took my car in to have the brakes checked because they were squealing. Turns out that it was just…read moredirt. They let me know that my brakes are fine. Some mechanics would have lied and charged me for new brakes but these guys were honest. Everyone there was friendly and I plan on taking my car to them if I need work done in the future. Thanks guys!

MBS is phenomenal in all regards! We were traveling across country and our engine light started…read moreblinking when we were near Albuquerque. They fit us in first thing the next day, diagnosed the problem, and had it repaired by 1:30 PM. They were so kind, honest and professional. Our truck has never run better! We are very grateful to everyone at MBS!

(TRUCKERS BEWAR) check the work good!!! I took my Pete in for new bushings 3 axle alignment shocks…read morebasically a complete suspension job. My truck was there for over 3 weeks when I picked it up and took it literally down the street it was damn near shaking apart so I took it right back and they kept it for another week because they never preformed the camber on it when I picked it up it was ok and I was told to buy new tires that they were the cause of the shaking so I went and got new tires mounted and balanced all the way around the truck. I still had an issues with the wearing of tires on the steer so I took it back again and to my surprise I was told that I needed to drop the steer axle again and get a camber done on it, when I told them that it was done by them a month ago they replied that it if there's not two signatures on the paper that it was my fault for taking the truck and not checking it. I paid for it again and when I came back a few days later to my surprise they told me it was done but when I inspected the truck there was not one new u bolt on it witch lead me to believe the job was not done again I also ended up with a bent bumper in the process but by this time I needed my truck and I needed it to be working again. Months later I stopped at a shop in Denver because my tires are wearing again and what a night and day difference with the experience and I was told that I would get updates threw the whole process. I stayed there a week and it costed me 1,800.00 vs the 5,700.00 I paid at McBrides and to this day the truck is running as smooth as it ever has not to mention I got photos and video of all the work done on my truck. BE CAUTIOUS when getting work done here and make sure you inspect everything they say they did they are vary untrustworthy and will cut corners and lie that they did work they never preformed. I I'm not the only one that this has been done to there are a lot of independents and small trucking companies that will attest to what I am saying it sucks that they are the only ones in Albuquerque but a little drive to Cruces, El Paso or Colorado will save you big in the long run.

Mc Bride's did well by us. Fixed the bent axle on our RV in 7 hours. Really good team. We're…read morethrilled with the outcome. We were referred by Ernest Clark of Clark and Sons in Santa Fe. The price was exactly what was quoted.

First visit Thought i just needed a front end alignment…read more But they found multiple worn out parts Very informative and up front customer service Was only charged a bit of diagnostic time because vehicle still under warranty I will definitely use Chet's in the future if alignments are required I recommend

I had a set of tires from Tire Rack shipped to Chet's. Service included mounting & balancing plus…read morean alignment. Excellent service and reasonable prices.

First time visit. Impressive overall evaluation with documentation and photos of concerning issues…read more Each item patiently and professionally reviewed by front desk service-writer. Pricing feels appropriate and reasonable for our rapidly changing world...My Brakes are top-notch performers, now, and pulsing brakes were my issue. I opted to have a slightly leaking power steering hose replaced immediately. Subsequent appointments for additional work already made. So far, a great garage, with friendly, personable staff. Appears to be a very pleasing shop for other customers as well.

I took my vehicle into JCC to diagnose an electrical issue. My guess was the alternator - and sure…read moreenough, the alternator was the culprit. An expensive but needed repair, so I agreed. But this is what blew me away. Not the alternator, but replacing the engine-cover plastic clips that were missing before I brought my Rav in. Did they have to do that, of course not. Did they charge me? No. Did they mention them? No. That got me thinking of the time before I brought my 2008 in. Although they addressed the light configuration on the dash as planned, I believe they also addressed replacing batteries on my TPS sensor system for the tires. Again, did they charge me. No. Did they tell me? No. Conjecture on my part - as this light hasn't come on for the last several thousand miles; but I believe they replaced the batteries to quietly show off their exemplary service. Without saying a word. To say that they've earned my loyalty is an understatement. I wholeheartedly give my highest recommendation and respect to Japanese Car Care.