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    Stick Docs

    4.9 (133 reviews)
    Open 10:00 am - 5:00 pm
    Updated 2 weeks ago

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    Reviews With Photos

    Muna A.

    I bought new boots and used skis/bindings and needed to get them fitted & waxed. Stick Docs came to my apartment, picked up my items, and brought them back about 4 days later! The service is impeccable and the communication was great! They let you know a time frame when they'll be coming and 20-30 minutes before they arrive they give you a heads up AND they try to work around your schedule. Truly amazing. Otherwise, the skis look really great and I can't wait to get out there this weekend! Thank you Stick Docs!

    Thanks having my board ready on time

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    6 years ago

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    9 years ago

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    4 years ago

    So quick and soooooo good. The home pick ups and drops offs are amazing and they are soo friendly. Highly recommend!!!

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    9 years ago

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    11 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    12 years ago

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    Jackson W.

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    11 years ago

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    12 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    15 years ago

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    14 years ago

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    13 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    13 years ago

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    7 years ago

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    10 years ago

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    8 years ago

    Super accommodating and wonderful crew. Mounted and calibrated my skis perfectly, and ahead of schedule!

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    8 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    8 years ago

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    8 years ago

    Major tune on my sticks included a small ptex fix at no extra charge. Super convenient service. Fast friendly and knowledgeable.

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    Page 2 of 4

    Ask the Community - Stick Docs

    Can I buy some binding screws from you guys? 5.5×18mm flat head

    Unfortunately we do not have any of those. You may try SVST.com

    Can you call me ? I keep calling it says not available?

    Hi Arthur, we don't have a number to call you back. You can texts us at the same number and one of our team members will get back to you right away. We've been super busy at the shop and on the phones today. 424-259-DOCS is our shop number.

    Do you install bindings on new skis?

    Yes we do.

    Do you sell skis and boots etc.?

    Unfortunately we do not. We just provide tuning and repair services

    Can I sell my used snowboard here?

    Hi Tingyao, Unfortunately we do not purchase used or new snowboards. We specialize in ski and… Read more

    Hi! I was wondering if you guys were able to heat mold Ski Boots. If so, what is the cost? Thanks!

    Hi David, We only do ski and snowboard tune-ups. Unfortunately no heat molding.

    Im missing the left strap binding, how much will it cost?

    Unfortunately we don't sell straps. Check with the Burton Flagship Store in Santa Monica if you have a Burton binding.

    Stick Docs, I'm up in (Antelope Valley) AV - is there a way to schedule a meeting point for drop-off and pick-up?

    Where is AV?

    How long does it take to mount new snowboard?

    We can turn it around in 48 hours

    View All 11 Questions

    Review Highlights - Stick Docs

    When he dropped my board off, he said my board didn't really need a minor tune and gave me a 10$ discount.

    Mentioned in 7 reviews

    Read more highlights

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    Burton Flagship -- Santa Monica

    Burton Flagship -- Santa Monica

    4.5
    (138 reviews)
    5.4 km
    $$$

    The employees at the Burton Shop Santa Monica are really cool & down to earth. A couple years ago I…read morehad issues with a refurbished board I bought online they helped me resolve the issue at the shop. I recently got into the Step On system this season but boots were hurting me when I tried it out at Mammoth last week. I went to the shop & they heat molded my new boots & customized my new bindings. They answered a lot of my questions from board setups to techniques on how to use the Step Ons. The 2 dogs added to the good vibe at the shop!

    It's been ages since I snowboarded but my girls wanted to get snowboard lessons for the end of…read moreDecember so I decided to see how my board was. My Burton board that I got 25+ years ago was unpacked from its bag and I decided to head to the Burton flagship location in Santa Monica. Parking was easy as I entered the store. I got there and 2 people from Burton staff greeted me. I asked about my board to see if I needed to do anything with it and they lead me to Joe! Joe is definitely the person to talk to about snowboards. His wealth of knowledge definitely shows and with the no pressure sales looked into my board and we tried on some new boots since my previous ones just completely fell apart . Eventually after trying various boots and learning about the technology that has changed since then, came up with a plan that I needed to work on including breaking in my boots. This store is laid out well and organised. I even managed to pick up a pair of socks while I was there so I could ensure I had the right socks as well (Not too thick and not too thin ) My time was cut short as I had to go but I will be back to have Joe bring life back into my snowboard. Be sure to make time enough for this process and make sure Joe is there to sort your gear out !!

    Photos
    Burton Flagship -- Santa Monica
    Burton Flagship -- Santa Monica
    Burton Flagship -- Santa Monica

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    Jack's Surfboards

    Jack's Surfboards

    3.7
    (72 reviews)
    4.9 km
    $$

    I don't do many reviews but when I do, I prefer dos xx, whoops, wrong review…read more Not only do I highly recommend this incredibly great surf shop, but I want to say you should only go to Jack's. They are the best in breed when it comes to surfing stores and I can't say eight great things about them. Not only do they carry just about everything you could ever need for your surf experiences, but they donut was class and style. Their inventory is massive and if you can't find what you're looking for here, then you'll never find it anywhere else. You can always tell more about an establishment, doesn't even have to be a surfing shop but any place, hotel, restaurant, airline or where ever it may be by the people that work there. Could even be a Macys or Nordstroms, theatre's or wherever. What tell you the most about a place by the folk that work there. At his location every employee there had a great attitude and knowledge of all surf. Product knowledge that you hadn't even thought of or crossed your mind before. These guys and the teams there are all first rate and world class humans in top of that. I want to especially single out the manager I met today, Zackariah. You couldn't ask for a better guy to be minding the store and Jack's is darn lucky to have him. Zackariah is a high quality work class human and Jacks is darn lucky to have have him. I've never been so impressed by a fellow running a gorgeous store like this or anywhere else. No, I'm not his mother or father or have any relation to him. I'll just a 68 year old guy who was so impressed by Zackariah, what a great biblical name too, that I have to shout this out to all of you potential and probably many customers already established customers. I will never go anywhere else to get gear for my 35 year old son who loves and surfs down in Encinitas, or my 30 year old daughter who's local here to the Santa Monica Bay who does a little surfing too. Zackariah, your employers are so lucky to have a world class guy working for them. I hope your owners read this reach out to give you a call or show some way of telling you you're doing a great job, because you are and your team shows nothing but respect for your leadership. Thank you for making my shopping experience today a memorable one and I look forward to coming back and hopefully it will be on a day you're managing and are there. In the mean time, you're a rockstar and Jack's is so lucky to have you. I hope you hear from them To let you know and possibly even show you their appreciation of you. You deserve it!!! Rock on!! Craig

    Came here for shorts for my husband they have tons of options and fair prices. We left happy with 4…read morenew pairs.

    Photos
    Skim boarding with new wetsuit- all from Jack's!
    Skim boarding with new wetsuit- all from Jack's!
    Skateboard accessories
    Skateboard accessories
    Damaged boogie board by Moorey used for exactly 8 hours

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    Damaged boogie board by Moorey used for exactly 8 hours
    Rack Attack Los Angeles

    Rack Attack Los Angeles

    4.6
    (205 reviews)
    5.1 km
    $$

    This is a great shop! The employees are knowledgeable and helpful…read more The selection is great and they do in house insulation. If you're looking for a rack or need a hitch installed this is your spot!

    I chose this company based on its previously strong reputation -- unfortunately, what I experienced…read morewas a complete breakdown in communication, accountability, & basic customer service. I recently purchased a 2026 Toyota Tacoma TRD Sport & contacted Rack Attack to purchase & install a BakFlip tonneau cover. I was initially assisted by "Steve" at the Santa Monica location. When I called back the next day to move forward with a ~$2K & change purchase, I learned he was suddenly on medical leave -- with no transition or handoff. From there, the experience unraveled quickly. I was transferred to another manager who came to "help them out" from the Orange County location, who was helpful & knowledgeable. He upsold me (successfully) to a higher-end tonneau cover compatible with future rack bars & added fog lights. I made a $1,000 payment based on his assurance that he would confirm product availability & timing for installation before my upcoming trip. He never called back. The following day, I had to chase down updates myself & reached another employee, "Don," who seemed completely unaware of my prior conversations & told me Aaron was no longer available -- contradicting what I had just been told. Again, no follow-up came. By Thursday -- now, 2 days before my trip -- I contacted yet another staff member who confirmed: The tonneau cover had arrived The additional products had not & they could not accommodate installation within the timeframe I had been originally promised At that point, it became clear this was not a one-off miscommunication but a systemic issue. Most concerning, one employee candidly admitted: "I've been here a month, & everything has been a complete mess." That statement alone explains a lot. This experience reflects not only a failure to deliver on a sale, but a lack of internal structure, communication, & support for both customers & employees. No customer spending this level of money should have to manage their own order across multiple disconnected staff members. Rack Attack -- if you are positioning yourselves as a premium outfitter & a key partner for brands like BakFlip / RealTruck, this level of disorganization directly undermines that claim. At this point, I am simply looking for accountability, clear communication, & a resolution that matches the expectations set at the time of purchase. I would welcome a direct response from management regarding how this situation will be resolved -- & how similar customers can expect to be treated moving forward. Should this be resolved appropriately, I would be open to updating this review to reflect that outcome.

    Photos
    New surf/sport rack installed by Bryson at Rack Attack
    New surf/sport rack installed by Bryson at Rack Attack
    Whispbar Heavy Duty Roof Rack available with clips or custom installation
    Whispbar Heavy Duty Roof Rack available with clips or custom installation
    This is a three person tent, more comfortable as a two. We had plenty of head and leg room. My brother-in-law at 6'6" would be comfortable.

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    This is a three person tent, more comfortable as a two. We had plenty of head and leg room. My brother-in-law at 6'6" would be comfortable.
    Big 5 Sporting Goods

    Big 5 Sporting Goods

    2.9
    (103 reviews)
    2.3 km
    $$

    If you want to go to a place where people ignore you the entire time you're in there and then treat…read moreyou like shit when you go to ring up. This is the place for you! In dealing with the assistant manager who argues with you, rolls his eyes, tells the customer that they are wrong (despite his inability to do a simple exchange and a return with two separate receipts) & then still get charged incorrectly. We left with discontent for a place that once was a childhood staple. As he spent 20 minutes trying to do so while slamming the scanner, refusing to listen or admit fault, & making a lady wait behind when he could have called someone else... I began to wonder how this place stays open. In going on a separate occasion I watched another teller ignore an elderly man making a purchase, & consistently give him attitude as he inquired about his purchases. Additionally there's no common customer service or hello or thank you & in turn you're ignored. I rarely say this but I would have interacted with a robot instead of a human.

    I love this store. The biggest clearance sale of the year did not disappoint. The store is so big…read moreit has 2 stories. It was clean and well organized. Well staffed, no waiting, and help if you need it. No bathroom. The clearance rack had some really low sticker prices, and when I got to the register they rang up even lower than the sticker prices. And the cashier gave me an additional 10% off my entire bill just for my email address. I left with a huge bag of clothing 7 items for less than $80. My whole shopping experience was great.

    Photos
    Big 5 Sporting Goods
    Big 5 Sporting Goods
    Big 5 Sporting Goods

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    Stick Docs - skishops - Updated June 2026

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