Roy was very nice and professional. He came in the amount of time that he stated. Gave us some…read moreinsight on what to say when going to an unknown repair shop. So Thank you Roy. And if I need to call for help I will definitely be contacting you.

Roy and his team went above and beyond for my family. We were stuck broke down in the heat of I-80…read moretraffic with our 4 little kids. I called triple A, they told me they wouldn't be there until 9:00AM (it was 4:00 PM).I called Mene's, they came out with a tow and a vehicle to haul my family so nobody was left behind. They were supposed to close at 5:00 but they worked all night until 11:00PM on our car replacing the alternator and battery to ensure we would make it safely to our Grammy's 100th birthday party! We will never be able to thank these gentleman enough! A one of a kind family owned business. Remember to shop small business, I can guarantee you a dealership would have had us waiting until the next business day which would have been 3 days later. Highly highly highly recommend Mene's!!

I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

It is always such a huge relief when a stressful breakdown turns into a positive experience…read more Drivers like Cody truly make a massive difference when you are stranded down a very narrow alley and he whips that big ole rollback in there like he's been doing it for centuries! Very kinda and super knowledgeable! STAY SAFE, Cody!

Thanks so much to NWI Auto for helping wih a flat on the Borman near the Cline exit today. My spare…read morewas flat & Roberto I think that was him, had a compressor in his truck & I was on my way in no time. I will be trying out his shop for sure to repay his kindness!

Great customer service, both Virginio and Roberto were absolutely amazing and very helpful. They…read morehelped us get a tire we needed and got the best deal on the tire as well. Will be back here and recommend to anyone

Wow, we were very impressed with how well our service was handled. Quick and easy check-in, very…read moreprofessional. Our work was completed WAY sooner than expected. Done right the first time !! We'll be back for other services for our vehicles. Totally happy with everything. No more 'big-box' service centers for us. Kennedy Auto Service will be our #1 go-to.

I got my breaks replaced by them Honest guys mechanic were…read morehelpful decent price I strongly recommend them

I have a 1980 El Camino that I needed moved from Lansing to Highland. Little problem I have no…read morefront end on the vehicle and no tires. For Chris that was no problem whatsoever. Chris is the best, where everyone else said no he said let's do this!! I called 3 other places and no one would touch it. Chris took care of my car as if it was his own and worked really hard and patiently to pull it out of a very hard spot to begin with even if the tires were on. I cannot thank him enough. Bert's always does a good job, but Chris outshines the rest in my book. Will definitely be calling back whenever I need a tow.

My friend , daughter and I got a flat on the highway and road right past this tow place Andrew and…read moreRony and Jose helped us out of trouble. Put a spare on and gave us air . Helped save us really quick. Nice guys