Excellent service Honest…read moreFair Mike was a pleasure to deal with. He was on time and extremely courteous. He also provided good suggestions on what to do with my old license plate and notifying DMV & insurance company.

Easy, efficient, same-day service. Mike was easy to work with, communicated clearly what I needed…read moreto do, and handled everything from start to finish. Could not have been a better process for me.

Great Service! I called and they picked my car with 60 minutes, I would recommend then to anyone…read morewho needs their car towed

They answered my call and picked up a Truck for me that I've been wanted removed, excellent service…read moreand I recommend them.

David was awesome! I set up an appt in the afternoon to see a car I wanted. He went to Wesley…read moreChapel and got it, so I could see it at the Clearwater dealership. The whole staff was pleasant and helpful. They gave me a price before I even went to the dealership, so I knew what I was paying before I got there. There is none of this, wait and I will take your offer to the manager to see if we can give it to you at the price you want, while you sit there for hours. I actually had a good experience buying a car. Amazing! Thank you!!!

We finally go to speak to the actual GM and he told us that they would respect the federal…read moredefinition of a Business Day and allow my sister to return the broken car. So we went back. Since Felix is abusive, they made sure that a female worked with us. But apparently after we reported Felix's behavior earlier, he must have instructed his team to sell the car. So in less than half a day, they were able to sell it to someone else. Like beyond him being abusive and aggressive, he is also cruel and manipulative. Absolutely disgusting that this man is still employed. I'm grateful that they are allowing us to take the broken car to the real Subaru dealership and get it fixed and approved. But buying a car should not be this painful.

I thought this place sounded too good to be true but I went off of other high reviews and brought…read moremy car in this afternoon. William was very thorough and walked me through the whole process, explaining things every step of the way. I got a great offer and was able to walk out with a check in around an hour! So glad I came here and will definitely use these guys for any future car selling needs!

Aaron was awesome. He walked me through everything and did everything he could too help me. Guy…read moreshould be a manager for sure!

I can't recommend these used car people…read more They tell you they'll be with you if a problem happens. They tell you "We'll work with you" if a problem develops. My brother in law retired from the car sales business. He said that phrase means nothing so don't be fooled. I gives the buyer false support. This what I got from these people. These are not good people. i cannot recommend them. BUYER BEWARE. They'll take your money and then have no idea who you are.

Don't go to the dealer that charges for an extended warranty that has an addendum on the windshield…read morego someplace else

Last week my husband Dmitry and I came into the dealership to look at an IS 350. At that time, we…read morehad a 2022 Tesla Model 3 Dual Motor Performance ordered with a scheduled delivery date-However, we decided to cancel and purchase a new 2022 IS 350 F Sport. As a former employee in the automotive industry, I have really high expectations from dealers. Our entire experience at Lexus of Clearwater was OUTSTANDING! It really exceeded our expectations. We have purchased many other luxury brands, such as BMW, Audi, and Acura, and have never had a comparable experience. This was our first Lexus purchase, and we are very impressed with the VIP treatment received. Sean Moore, Sales Consultant, was knowledgeable, friendly, and professional. Sean made us feel comfortable through the process. He really went the extra mile at delivery to ensure that Lexus Enform was activated and took the time to go over additional features and controls. Tyler Newman, Sales Manager, provided excellent customer service throughout the process. Renee Miley, Finance Manager, was pleasant and personable. She took the time to explain all of the financing options -lease v purchase and went above and beyond to ensure that we got the best rate available. Renee reviewed all of the available warranty options with us in length and suggested ones that she thought we would benefit from. We highly recommend Lexus of Clearwater!

If I could give 0 stars it would literally be 0. I purchased…read morenot 1 but 2 brand new vehicles from this dealership specifically out of this dealership. Then I purchased not 1 not 2 but ALL OF THE WARRANTIES... on a brand new is350 that I was upcharged for. Then I went and purchased a 2025 is500 from them (don't ask why I honestly don't know and I regret it so badly. Mistake made and will never be made again!) I purchased all of the warranties for this vehicle as well (a lot of money) then I went ahead and because of the wholehearted kind person I am I show love. I went ahead and recommended LEXUS OF CLEARWATER to my brother in law and sister and rest of my family. THEY WENT AHEAD LISTENED TO ME WENT AHEAD AND PURCHASED A BRAND NEW 2023 RX350. Then went back and purchased a 2026 LX. So I purchased 2 BRAND NEW VEHICLES from LEXUS OF CLEARWATER. WENT AHEAD AND SUPPORTED THEM WITH BUSINESS AND NEW CUSTOMERS.... SHOWED NOTHING BUT LOVE TO LEXUS. Slowly found out my warranties are not good for nothing so they charge you for things that don't hold no value to you or benefit you in any shape way or form. For example purchased the TIRE AND WHEEL PROTECTION got curb rash and a flat went in to get help and got told I wasn't covered .... SO IM PAYING LEXUS OF CLEARWATER ALL THIS MONEY FOR WARRANTIES ONLY TO BE TOLD MY WARRANTY DOESN'T COVER MY VEHICLE... upon purchasing this vehicle ANTHONY THE SALES MANAGER OR ONE OF THEM STATED ANYTHING HAPPENS TO MY VEHICLE TO BRING IT BACK AND THEY WILL YAKE CARE OF ME.... Complete lie. Lied to my face with that one. Go in for help and get disrespected in return... now I'm finding out my vehicle is not covered for repairs .... So I'm paying Lexus THOUSANDS OF DOLLARS FOR ABSOLUTELY NOTHING. Now Lexus wants to tell me I can't go back because apparently I'm asking for too much when I need my car worked on. THE DEALERSHIP I PURCHASED THE VEHICLE FROM SOLD ME FALSE HOPES AND PROMISES. THEY LIED AND DECEIVED ME THEY ARE STEALING MY MONEY AND THEN DENYING ME MY WARRANTY. LESSON LEARNED, SHOWED NOTHING BUT LOVE AND RECEIVING NOTHING BUT DISRESPECT IN RETURN AFTER SUPPORTING THEM AND BRINGING NOTHING BUT MONEY INTO THEIR BUSINESS... WILL NEVER BE GOING BACK AND DOING ANY KIND OF BUSINESS WITH THIS DEALERSHIP AND WOULD HIGHLY RECOMMEND TO ANYONE TO DO THEIR RESEARCH AND READ THIS REVIEW. So sad cause I wanted purchase another vehicle for my pops as well as my sister who needs a car... but now I will have to choose another dealership to do business with... really thought Lexus was better than this and would of thought the customer service would of been better. DONT LIE AND DECIEVE YOUR CUSTOMERS WHO SPEND THEIR HARD EARNED MONEY IN YOUR DEALERSHIP ON YOUR VEHICLES WITH THE INTENTION OF JUST SCREWING THEM OVER. It's is really disrespectful to the people who actually want to do business with Lexus and want peace of mind not to end up writing reviews such as this and feeling like Lexus never really cared about them just wanted to steal their money and then deny them service. Especially when they are paying an absurd amount of money for their vehicles and expecting it to be well taken cared of by the company they did honest business with or at least THOUGHT THEY DID HONEST BUSINESS WITH .. really disappointed in LEXUS OF CLEARWATER. Did so much for them only for them to say screw me so easily as if my support and business meant absolutely nothing. Thanks Lexus of Clearwater...

A.Thomas I had my…read morework vehicle a Chefrolet Equinox serviced there on Tuesday 02-03. My service rep was by the name of Dave Deilkes. He was very nice and helpful. I told him what was goingon with the vehice, he took the time to come out, checked out the vehicle and took the time to explain that they will do an total inspection on the car. i explained to him how much i spent last time and was not looking to spoend that amount this time around. Dave called later that day to explain to me what was totally wrong. he gave me the breakdown of what everything costed and my car was ready the same day. I felt at ease when going in this time around and knowing that the service wouldn't be expensive. I spoke to Sheila, Dave's Supervisor just to let her know what a well job he is doing and i was totally happy with my experience. Thank you Dave.

Terrible customer service. I call to schedule a time for my appointment and while the person on the…read morephone is looking for information the phone goes to survey about "my experience today" that hasn't even happened. Ok... Then I drive to the place, nobody outside to greet you. I go inside and there's 6 employees and technicians nobody even acknowledges me for 5 minutes. It's not busy. They are busy with themselves. Finally one of them decides to acknowledge my existence with a barely there smile. Manners at a bare minimum. Respect - none. I didn't do anything to cause this other than walk in and wait to be seen. Customer service is dead.