Service Department is amazing. Seth Bronson and Chris Chapman have set a standard of excellence…read morethat is unmatched. My vehicle is always completed in a timely manner and a free Car wash is performed every time. The Lounge always has movies playing and the complimentary drink/snack is always appreciated.

Jaime was patient with me and helped me get a great deal on a Tacoma! He made me feel really…read morecomfortable with such a big investment. If you're looking for an honest, not-too-salesy guy, he's your man! Great experience all around.

I would like to share a recent experience that I had at Walker Ford…read more I have purchased three vehicles from Walker in the past, dating all the way back to the early 2000s, and I was anticipating another good experience when I went to the dealership a few weeks ago. My husband and I are ( were) in the market for a 2025 F150. We wanted to take advantage of the 0% interest for 60 months incentive. We stopped into the dealership on March 14th. Jake met us as we arrived. We spent about an hour looking at the inventory and narrowing down the trucks that were of interest to us. ( XLT, 2WD, 4 door crew cab). Jake handed us a piece of paper when we left with the trucks VIN number and price. During the next 2 weeks, we visited other dealerships and I was in communication with Jake asking various questions about the truck at Walker. We decided to purchase the truck at Walker. I called Jake and asked him to send me the proposal so I could give him a deposit. He said that we could do the bulk of the paperwork electronically, which we were happy about. When I received the proposal, the price of the vehicle was inflated almost $14,000. I called him immediately. He told me that the Internet price was only available if we paid cash! At no time, EVER, in my talking with him, my texting with him or looking at the trucks in person did he tell me that the Internet price was only available if we paid cash. In fact, he knew that we were looking at the 2025's to take advantage of the 0% interest. When I questioned him about this in detail, he said it was on the website. I looked over the website, and unless it's buried in some tiny fine detail, It's not obvious that paying cash is the only way to get an Internet price. We were extremely surprised and obviously disappointed. Does it really matter to a dealership if I pay cash or if I finance the vehicle? Either I'm paying you for the car or the bank is. How I pay for it, should be irrelevant. The worst part about the whole experience was a statement that Jake made at the end of our phone conversation. Jake said..."When you go to another dealership and they screw you over worse, you can give me a call". Since the early 2000s, anytime I've purchased a vehicle with Walker Ford, it has been a good experience This time, not so much

So far, not good. Have been awaiting a return call from the service department for months. Moved…read morehere from Texas and my dealership in Texas sent an email to the service manager requesting them to service my vehicle and to contact me....that was July 2025. I've contacted them several times and still can't get a call back. Not a good look for the service department!

There are dealerships... and then there are relationships built over years of trust, consistency,…read moreand truly exceptional service. Danielle and I wanted to take a moment to personally thank everyone at Mercedes-Benz of Clearwater and Mercedes-Benz USA for once again delivering an experience that went far beyond just purchasing a vehicle. This latest vehicle marks our 4TH purchase together from Mercedes-Benz of Clearwater and my 7TH overall Mercedes-Benz purchase -- and not one single experience has ever been anything less than outstanding. What made this one even more special was that this vehicle was actually Danielle's birthday and anniversary gift from me. The entire dealership team was unaware of that during the process, yet somehow everyone naturally came together and made the entire experience feel even more meaningful, personal, and unforgettable for both of us. From the moment you walk through the doors, you feel the difference. Professionalism. Respect. Attention to detail. Communication. Follow-through. Most importantly... people who genuinely care. A very special thank you to: * Greig Larsen -- someone I've now had the privilege of knowing and working with for well over 20 years. In a world where relationships sometimes come and go, Greig has always remained consistent, honest, patient, knowledgeable, and someone who truly understands that relationships matter more than transactions. * Carolyn in Finance -- organized, professional, and always making the process smooth and comfortable. Danielle and I truly appreciated your kindness, patience, and professionalism throughout every step. We especially enjoyed the conversations we shared when you told us you had just returned from your trip to the Keys. It was such a joyful moment being able to share stories, laughs, and experiences together beyond just the paperwork and business side of things. * Josh, the General Manager, Wes, the New Car Manager, and Frank, the Assistant Sales Manager -- thank you for all the years of professionalism, leadership, and friendship. Danielle and I truly appreciate the relationships we've built with all of you over the years. At this point, you are more than a dealership team... you're part of the family now. * Stephen in Service -- thank you for helping guide this purchase in the right direction and helping us navigate what was truly the best path forward for our situation. Your professionalism, honesty, communication, and willingness to help meant far more to us than simply "service." You helped bring clarity and comfort to an important decision for our family, and we genuinely appreciated your involvement throughout the process. * The Concierge Department -- thank you for taking the time to patiently walk us through this new vehicle, helping us understand all the technology, features, setup, and personalization so Danielle could comfortably drive away feeling confident and excited. You made sure every detail was handled properly, every question was answered, and that we walked out the door with everything feeling absolutely perfect. * The Detail Team -- Danielle and I are incredibly grateful and thankful for the care, effort, and pride you took at the very end of the day to make this vehicle flawless. It was obvious everyone was nearing closing time, yet not one step was missed. Every detail was handled with precision, timing, and professionalism. You took on the challenge of making this vehicle perfect for my wife, and it showed in every inch of the car when we drove away. That level of care does not go unnoticed. Danielle told me after getting home how comfortable and special she felt through this experience, and to me, that says everything. Luxury isn't just the vehicle... it's how people make you feel throughout the experience. If you're looking for something different... something professional yet personal... go see the team at Mercedes-Benz of Clearwater. They continue to prove why relationships and integrity still matter in business. We are grateful, thankful, and humbled to continue being part of the Mercedes-Benz family. G & D Chambers

Today we purchased our fourth Mercedes, but this was our first experience with Mercedes-Benz of…read moreClearwater, and it truly exceeded our expectations. From start to finish, my husband and I kept commenting on how smooth and simple the entire transaction was. Chris was our salesperson, and we cannot say enough great things about him. He was extremely knowledgeable, timely, professional, and genuinely kind a true pleasure to work with. Thank you, Chris, for making today such a great experience! If you're considering purchasing a vehicle from Mercedes-Benz of Clearwater, do not hesitate. This was by far the most professional dealership experience we've ever had.

They are honest and go out of their way to accommodate their customers. This was my experience…read more My car was under warranty and they took it to the dealer while providing me a loner car. The Mini Cooper / BMW dealer OF Clearwater, came back with a $5000 quote on a car with under $35000 miles on it. I took it directly to my mechanic that builds and races jet cars. He couldn't believe it. Hence, Carmax was honest. Mini dealer? Completely dishonest. Carmax is a good company that I trust. This is the second car I've purchased from them. Watch out for Clearwater BMW/ Mini Cooper of Clearwater dealership.

They gave me an awesome deal on my 2020 Elantra. I couldn't be more happy! The team members were…read moreextremely nice, and got me in and out of there in under 30 minutes!

Just bought a car..but please read: Hertz car sales offer 2…read moretypes of sales: Cars that are Hertz certified and on the lot and Cars that are rent to own, still in the rental pool but are ready to be pulled. Both offer preset pricing, so no haggling. Fiirst, their web site sucks. It is slow, search parameters do not correctly reflect options on the cars. I found a 2013 Infinity JX35, 17k miles at a great price! but website did not indicate Navigation. I called around within HERTZ and NO one could tell me whether it did or did not. As I was coming in from out of town, I did not want to get there and find out the car did NOT have navigation. I ended up calling the Sarasota location (even though the pick up was at a Tampa location) and within an hour these guys got me the details. As a result, I flew in from Chicago and did the rent to own, and 3 days later, I am in the process of buying the car. While I was down there, I met John and all of the sales guys..I typically HATE car sales guys, but these guys were great! and knowledgeable about the cars and process. Here is the letter I wrote to the general manager: SUBJECT: John Coyle --an example of excellent customer service Jeries- I have been using Hertz Sales web site to search for my next car purchase over the last month. I have found that the site's search results do not accurately reflect the options/features that vehicle actually has. Earlier this week, I found a 2013 Infinity JX30 that is under the 'rent to buy' program. It indicated that the car was out of the Tampa sales office (I am located in Chicago). I have called customer service a couple of times and they apparently can only see what the customer sees...so they could NOT confirm whether the unit I am interested in had Navigation. So I called a Tampa sales office and talked to John Coyle. He said that the sales location he is at is not currently involved in the 'rent-to-buy' program, but he would be happy to help me get answers to my questions. He took my name, number and the car's unit and VIN numbers and said he would follow up. In less than an hour, John called me back and said he had talked to a department that confirmed that the original invoice for 'my' car indicates it had Navigation. Additionally, he went on to make sure I understood the warranty differences when buying a 'rent-to-buy' vs buying a Hertz certified vehicle. I feel that John went above and beyond, especially considering his office does not even offer the 'rent-to-buy' program..and hence, his office will not 'get the sale'. His knowledge of the program and the process is excellent and he made sure I understood everything. He got me answers that no one else seemed to be able to provide me. Bottom line, because of John, I am reserving the vehicle with all intentions to purchase it. Please feel free to contact me with any questions or clarifications. Thank You!

I want to say thank you to Chris, he worked extra hard and got me into a 2024 thank you so much…read more Now I'm driving to 2024.

This is one of the best pieces of news I received all week. Anyway, after a couple of furtive…read moreepisodes since my dear Queen Bee's car was hit by one of their (now ex-) mechanics, I walked in for my Athena car's regular oil change. Lo and behold Mike Bennett has returned to the dealership after the last two plus years away from the fold. As had previously been the case, Mike is totally on top of things and as detail oriented as it gets. All I can say is that Tasca is very lucky to have such a hard worker...One small example is when he asked whether I was gonna wait for my car or no. He then went quickly thru the advantage and disadvantage of both. While I already knew I was not going to wait, these small details are what made Dick Norris a great dealership for keeping my Athena car up and running. It continues now with the Tasca name and so long as the rest of this dealership keeps it going in the same direction...uh: I find myself happy yet simultaneously shocked to offer kudos and praise to a car dealership. Meanwhile, here is where I bought my Athena car brand new a few years back (thanks to Mickey). Here continues to be where I have her taken care of too...and that's that.

Booooooooo booooooo. Major fail If I can't bring a certified cashier check to buy a car, what…read moreare we doing? You might as well be in the business of finance instead of selling cars. This guy straight up told us he WILL NOT accept payment from Navy Federal, What?! At first he said that he wouldn't accept a Draft check due to having been burnt in the past. A cashiers checked, and a draft check are very different. I've got the BBB is on speed dial. Anyone know a good lawyer,lmk When we returned to the dealer to our surprise they clearly didn't want our business only to make money off of us on the financing. That was a hard no!! Who is anyone to tell you how your legal tender must arrive and to be able to decline a payment. The smug F&I manager held his ground while the young salesman lost a sale. Sad misuse of skin and grey matter. Veteran's, is this American?

Misleading, and after finding out the same day that the price of the vehicle that I purchased…read moredropped $1800 which I spoke to the sales person the next day and seeing that the two front tires needed to be replaced. I was hoping they would make up for it by that but never heard back from the sales person except when they wanted me to give them a review I would not recommend buying a car from them

they advertise no haggle-the Fitzgerald way the price you see is the price you pay. Then they add…read more$350 for a simple tag transfer, which costs under $100, then added $799 as a "dealership processing fee" that has, nor adds any value to customer just jacks up the retail price of the car! When I questioned this I was told it pays for the people that work here! As if their profits, already factored into the price of the cars, isn't supposed to pay overhead and staff!! A crooked and deceptive car dealership as you can find! do yourself a favor and pass these people by! Let me provide an example: I put up a sign Potatoes 10lbs for $3.99 but when you come to buy then I add a .75 cent processing fee. How is this crap legal!

Antonio was excellent. I brought my wife's car in for a failed windshield wiper pump. He called to…read moretell me that the power steering also needed to be replaced which brought the total to $3500, but without me having to ask, Antonio offered to call GM customer service. That brought the price down to $1500. Then, my wife reminded me that my she bought a car max warranty. Antonio took it all in stride, callled carmax and got approval. Now the repairs are only costing us $300. He also got us a rental while they were repairing it. Great electric Chevy blazer. His communication was excellent, and the service quick and thorough. I highly recommend this service tech!

I took my car in for a simple oil change and seat removal for a ring that fell between the seat and…read morethe center console on July 2nd* I was quoted $199/HR and approximately 2 hours to complete. The service rep did not hear me say passenger side or I must have not communicated clearly the passenger side. The took out the wrong side (Driver) which I was willing to let go. The kept it another day and removed the correct seat this time. When I went to pay, I noticed a total of 8 hours of labor. Which is ridiculous as my service rep texted me "All done" 2 hours after the technician started working on it the 2nd day. Which obviously means he took ONLY 2 hours the first day. Therefore, a Total of 4 hours should be billed as I have proof of her text to me "All Don" just 2 hours after he started. I have tried to communicate that to the service rep which she directed me to her manager. He did not call me the whole next day and it seems he's blowing me off as I haven't received a call from him the following day or even today, which is July 6th*

I took my certified owned vehicle in for service and my experience went well. The representatives…read morecommunicated well and provided my video updates while my car was being repaired. My vehicle was ready for pickup at the original scheduled time and I was satisfied with the service.

My family purchased a 2016 Tucson from this dealership brand new. We kept it in the family, but…read moredespite the fact that it was handed down within the immediate family, the dealership canceled the warranties. The young female service advisor appeared gleeful as she informed me of this. The warranty should have stayed with the vehicle. Needless to say unless the work is for a recall or a mandatory warranty repair, this dealership will not be getting any business from me.

10/10 this is the only dealership that is there for you. I reached out to 10 other dealerships…read morebefore and almost no one wanted to sell me the car over the phone. Couple text with Ben and boom sale is done in less than an hour, then I drive over the weekend walk in and grab my car. No hassle no upsell problems just honest business

Brought in my car with 3500 miles on it for a malfunctioning HVAC system and before even looking at…read morethe issue they started trying to sell me services. Waiting area does not have an area where you can sit and work on your laptop. I love my vehicle, but the service makes me wish I would have bought something else. Place has a stuffy old people vibe. Jeff is the worst service advisor I have ever dealt with across many car dealerships