My experience and relationship with this dealership is hands down exceptional. My last three purchases have been with Mr. Don Naja. The professionalism, tenacity, follow up, communication is incredible. I honestly don't have enough words to convey my thanks to Mr. Naja and the team. You have permanently changed my opinion of the car buying experience and set the bar so high. Thank you from the bottom of my heart. read more

I can't recommend these used car people. They tell you they'll be with you if a problem happens. They tell you "We'll work with you" if a problem develops. My brother in law retired from the car sales business. He said that phrase means nothing so don't be fooled. I gives the buyer false support. This what I got from these people. These are not good people. i cannot recommend them. BUYER BEWARE. They'll take your money and then have no idea who you are. read more

Don't go to the dealer that charges for an extended warranty that has an addendum on the windshield go someplace else

Buyer beware, if you are buying or leasing a vehicle from this establishment, read the contracts and catch the lack of contracts, such as GAP. Gap is offered through your finance company. Make sure you have it. It would cost $400 depending on your financial but worth it. If the dealership offers it, there is no guarantee theat the financial company, especially if they have pre-approved you, ththat it will be done. read more

BUYER BEWARE-- WORST DEALER FOR SERVICE AND SALES WHICH ISNT MUCH BETTER! They don't inspect what they sell nor do they fix problems. ALL THEY DO IS CREATE PROBLEMS!!! 8 different service appointments... $1k later (for parts that weren't broken)+ what the warranty paid out and they never solved the problem and never responded back to my requests. Save yourself the grief and buy ANYWHERE ELSE!! No follow through... no answers... I step by step told them how to replicate the problem and they couldn't figure out what Jeep did in one visit.. bad drive axle that was covered by the warranty they sold me, Everyone in that service team is ridiculous, except Christina who also stopped responding likely because she is embarrassed how incompetent everyone there is.. Happy to tell anyone and everyone why to NOT BUY FROM THESE CROOKS! read more

Horrible communication. I brought my truck here years ago for an insurance claim and they did a great job in a timely manner. This time they cost me rental money and now I have a remote start issue and key fob not locking and unlocking my doors problems. The body shop and service center keep putting the blame on each other and now I have to pay someone else to fix their mistake. For days someone was supposed to call me and no one could agree who that was supposed to be, so no one called me. I'm definitely not bringing any vehicles here ever again and wouldn't recommend anyone else do it either. There are too many communication and incompetence issues to deal with at this shop when there are many other lower cost higher quality options. PS: They basically only repaired a bumper in over a week (almost two weeks) and left a bunch of garbage in my truck. I also just noticed a freshly raised scratch on the side of my truck. They likely won't take responsibility for it, so I won't bother. read more

AutoNation Lincoln Clearwater - Fresh scratch. Raised and everything. It's a brand new scratch. I had it washed before it went in, so it wouldn't be raised if it were old. - Car Dealers Near Me - Clearwater, Florida

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I've previously written glowing reviews about AutoNation Lincoln Clearwater, but this experience has been below satisfactory. My car was not run through the complementary car wash as per Lincoln's standards and was returned to me with disgusting, fingerprinted rims. After requesting that the vehicle's rim be cleaned, Cesar fought with me that it was Jacob's responsibility, and not his, to ensure a satisfactory return of the car. A third party (gentleman with a similar job to Jacob's) stepped in to get the car's rims wiped down. read more

I brought in my 2022 Lincoln Nautilus for an Oil Change, fix a nail and slow leak in my tire, rotate and Balance all 4 tires and a 4 wheel alignment plus 3 new wipers, among other stuff done. They also did a Major Detail on my car and it came back looking Brand New. It shines like a nice piece of Jewelry. Great Job I am very pleased with this dealer and service department. I have been using them for over 33 years, since 1990. I was given a brand new Lincoln to drive for the whole time they had the car and to make it convenient for me and I used there Valet service to bring my car back to a location I was visiting. The whole service which was near $500.00 cost me nothing between warranty and having a Nautilus Black Label it covered some more of the work and the rest they used my Lincoln Loyalty Club Points to bring my bill down to $0.00. I have bought and or leased over 18 cars, probably a couple more, but they are honest, loyal and are like family when I walk in. It is very different from any other car dealer that I have been in, this is why I think AutoNation Lincoln is the Best. read more

5 Star experience from start to finish! Service department has always taken care of us with the upmost respect and honesty. Shout out to Valerie-she's the sweetest! Having the opportunity to buy a car from them today was by far the best experience yet! From searching, to approvals, to financing, to management the team really went all out! Don made us feel so at home and informed on our search, Kristine made the financing so easy, Bob ensured our experience was top notch, Celso took our service to a new level! We SO appreciate you all! We'll be back! read more

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The dealer lied to us about the advertised price, they said the car would be $28,000, but he said OK and they came back with a bunch of paperwork that said it would be $32,000 and they had no way of reducing the price, kind of a ridiculous waste of time, thank you, Greg read more

Oil change...service rep stated $59 and I agreed. Upon completion service rep came over and asked "do you know your vehicle takes synthetic oil"? Yes, I do know that... He says there will be a slight upcharge on my bill. I proceed to cashier and the bill is $109!!! I have never paid over $59 for an oil change anywhere for this vehicle. Three months and half a dozen phone calls to Manager Amyra with ZERO response... STAY AWAY!! read more

Will accept Ford retires Z plan! But then added $1,500.00 in extras that didn't want to bring up the cost. This is a rip off an and does not use the Z plan correctly! Don't recommend this dealership to anyone, especially Ford retiree's what a disgrace! read more

This is a good dealership to buy a new car from - no hassle and realistic pricing. However, service is a different story. Despite a bad prior experience of incompetence and callous overcharging (noticed  by Lincoln and corrected with their assistance) I again chose to have my MKC serviced at Autonation because I believed their brand expertise added a layer of safety compared to that of "5 minute oil change"  shops. I WAS WRONG!  Despite a prior write up on my car's brakes being worn (marked Yellow on the invoice with a notation to have them replaced) the service report now indicated no problem with the brakes.  The technician never checked the brakes and the service advisor should have noticed this because he had access to my prior records (and should as a normal course of doing his job  have viewed these prior to servicing).  When I saw the brakes were marked as "Green"(good) I complained and the wheels were then removed  revealing that the brakes were actually worn down into the Red zone requiring immediate replacement. Their apology included a refund of my oil change charge and an offer to only have senior technicians work on my car. Too late!! read more

I will never go back there again. I took my Lincoln in because I was hearing a wheel noise coming from the front of the car. It's a 2015 Lincoln with about 40K miles on it. They took back to the tech and I was told by the advisor that I needed a front left wheel bearing and tires and that there was a problem with my battery. I didn't believe them. Wheel bearings make a grinding noise not a flopping noise. I knew I needed new tires - there were chunks out of them possibly from towing the car behind our motorhome. W.r.t. the battery - I replaced that less than a year ago and there is NO problem with the battery. I told them no and that I wanted my car back. That took about 45 minutes. I finally walked to the car and they were still trying to do some type of reset on the computer. Once I got the car back the seating positions were no longer set and the exit mode also didn't work. I had to reset all that stuff. I will NEVER go back to this "stealership". I'm convinced that they tried to cheat me. DON'T GO THERE for service. read more

Called AutoNation Lincoln of Clearwater to get an oil change on my MKZ.Told me it would be THREE weeks before they could do it. Thats unacceptable for a Lincoln dealership or any dealership. read more

I am extremely pleased with the service I have been given. Although my MKZ was not purchased at this dealer, you would think I have the purchased the most expensive vehicle there. Drew, in service, has been fantastic! I would highly recommend this location, would not hesitate to purchase there as well. read more

After buying a 2017 Continental a while back I went in to trade for a new MKZ. The offer on my car was 5k less than values everywhere I searched. The GM didn't seem to care and was busy with his computer and barely looked up as we were leaving. No negotiation whatsoever. Never going back read more

Terrible. Had my car towed here when it died in the middle of the intersection. Parts and work were covered by warranty. Had to call Ford's number to get a rental car, was told over the phone by AutoNation Lincoln I couldn't get one. Was told that the part was ordered and should arrive the next day, either in the morning or afternoon. When I arrived there to get my rental I was told it would be 28 days before the part arrived. I also wasn't made aware of the deposit for the rental, so had to be shuttled back to get the money. When I made the person in charge of my car aware of these they just gave me a blank stare and told me that the deposit wasn't through them and that they called around for the part and there's nothing they can do. Asked to have my car moved to an actual Ford dealership and they, literally, laughed and asked if I really thought they'd get the part quicker. Had it towed to Walker Ford and Walker Ford had the part in stock and the car fixed less than 24 hours later. Avoid this terrible place, especially if you have a Ford. They couldn't careless about anything and flat out lie to your face. I'm sure if they took the 5 minutes necessary to contact their nearest Ford dealership they would have found the part but they're just too lazy to do so. I should have known since I was told I'd be contacted when my car originally arrived and they were even too lazy to do that. read more

This dealer is impeccably clean and well organized. They offer fantastic customer service. There is an Avid car rental within e dealership. They are one of the best deals in the area for a rental car. It is an easy in and an easy out with no hassles. Just what I like! read more

AutoNation Lincoln Clearwater - Car Dealers Near Me - Clearwater, Florida

I purchased my 2014 Lincoln MKZ from a dealership about 2 hours away. Since it is a pre-owned vehicle, I wanted it thoroughly inspected from a local dealership. I was expecting to pay something, at least for the oil change. Autonation Lincoln kept my car for three days to ensure the proper people were available to check all concerns. They and their internal Avis location provided me with a 2015 MKZ and Jacob was very communicative as to what was going on with my car over the course of the three days. All of this was completely free. To top it off, the software update they did gave me about 100 more miles to a tank of gas! 11 stars, y'all! Looking forward to dealing solely with Autonation Lincoln in the future. read more

AutoNation Lincoln Clearwater - Love my new(ish) car! - Car Dealers Near Me - Clearwater, Florida

While i did a lot of research and decided to buy a used Lincoln, I am somewhat dissatisfied with the service. I love the car. However in less than 10000 miles and 11months the dealer informed me that the vehicle now needs another $850 in services! Including replacing one of the almost NEW tires on the vehicle when I purchased it. Then I was told that the vehicle would require an alignment due to the new tire. I regret spending the exta money on the PREPAID services for 4 years. I guess AUTOWAY is not where im buying my next car read more

Purchasing my new Lincoln MKX from Auto Nation Lincoln Clearwater was a wonderful gratifying experience.. Our Sales person Andrea was absolutely outstanding in her knowledge of the car we liked and professional in her handling of all the details.. ..She made us feel welcome and took care of any and all questions..,I would recommend AutoNation to everyone..If you want a great car and a professional staff you can not go wrong !!.. Sincerely, Donna Hansen read more

Veronica that schedule for the service department is prejudiced and has a attitude problem. She lied to me twice, first off I brought my car from here so put so respect me and treat me just the same ok. She said I had to come here to get my car serviced because I brought my car here then she tells me I can't get my car wash here after paying $130 for a oil change on top of buying my car here. I hate it here and will not be returning I came all the way from Tampa for this. It took 2 hrs for a oil change and I was the only customer there. read more

I live about 80 miles away. I have now bought two cars from this dealership. Robert and Jason were great. Robert stayed late to show me how the self-park feature works. So glad he did because I needed it. Jason did everything to get the car right. And, they still have free donuts. read more

Took my 86 year old Mom's Lincoln Continental for inspection as dash warning light was coming ON. The service was to be $89. We had to leave the vehicle overnight. We received a 5k estimate for unnecessary repairs. When I declined to have repairs performed I couldn't get a ride back to dealership. The invoice for the car inspection came to $150, when asked why. They said I Had 2 dash lights on. This business is taking advantage of the elderly public and is dishonest.Less than -1 Star. read more

Poor Excuse for a car dealer. My Lincoln App is telling me my oil life was at 0, but the cars system said 27%. No good explanation for the Oil? Also told them my GPS was very poor and not operating correctly The explanation was the car was bought in Minnesota and not in Florida, guess they thought Minnesota was a foreign country. Said they would look at it but I'd have to leave the car for a couple of days and it may cost me $200 to $800. My Lincoln is less than 1 year old and has 6500 miles on it. My advice is stay away from these con artist loosers!!! read more

The Service department is really great in my experience compare to others I used in the past. Always on time, professional and high quality service. read more

Needed to upgrade my vehicle and these guys were awesome. Great dealer!

THESE PEOPLE ARE DISHONEST! they have no after selling honor. a while back my sister got ripped off by these people and I'm here to warn you about them. they do not stand behind their used car products but instead just thumb their noses at you. the manager gave my sis a lot of lip service and no help at all when just a few weeks after buying her 5 year old car it started stalling out and backfiring. just stay the hell away from these clowns. read more

The service representative was very rude and stalled on moving my car to the car-wash, and when told about it he was quite addament and mostly hostile. I have been a valued customer and expected a lot more courtesy. It leaves a very bad reflection on an outstanding company. He definetly should not be in that kind of a capacity. read more

My sales experience at AutoNation Lincoln was better than expected. My salesman, Jacquan Livingston was the best, low key and not high pressure. There was an error made with my financing paperwork which caused a minimal monthly payment increase but my luxury car will be paid off a year sooner. The transmission has an issue when shifting from 1st to second gear and from 3rd to 4th which should have been fixed before I made this purchase since it has done it since day one. I am glad I got the extended warranty. I do love my new used MKS with all of the bells and whistles. read more

Jacob at Auto Nation Lincoln provides great customer service as well as goes the extra mile to ensure my MKZ is properly maintained to protect my investment as well as ensure my safety! I purchased my car in Ohio, however, I am treated as though I purchased my car from Auto Nation! read more

Words cannot express how disappointed with the experience I had purchasing my car from this location. I have not had to buy a car in 10 years, and if I ever buy a car again I will not be within 5000 miles of this location. The price was finalized before I even showed up. I flew from Indiana to Florida to purchase a car, but part of me wishes I had never bought it. Despite the fact that the final price was set before I showed up, I was blown off, ignored, and it took 3 hours to actually get to the point where I was signing paperwork. But the lack of desire to sell a clean product is what is frustrating me more. There was a minor problem with the head lining, when I mentioned it they said they could fix it for $150 dollars ( I got it fixed locally for 25). About a month after the sale I noticed whatever touchup paint they had put on the car had washed off and was starting to peel off the roof. When I contacted the dealership about the issue I was completely blown off. When I contacted the dealership about other issues I had with the sale I was similarly blown off. read more

Had a pretty good experience with them a few days ago, purchased a used Toyota from them, Mike and Sammy were friendly and helpful. During test-drive I noticed car was drifting to the right, so dealership performed an alignment prior to me purchasing. Their mechanics who aligned the car stated that the car had 4 different brand tires on it, which was "probably" the "real reason" the car was pulling; suggested I replace all 4 tires at some point. After purchasing, I had the car inspected by another mechanic, who showed me that underneath that car the front bumper was actually attached with a rope (a rope!). His theory: car had likely been in accident, front bumper was replaced (by who-knows-who that obviously didn't give a crap), and alignment was off due to damage to axles/frame/etc that would cost $$$$$ to fix. Could cause some uneven wear on tires, but otherwise probably not worth it to fix. So, all-in-all, decent experience at dealership, good prices, but dishonest...what did you expect? Before you buy, I suggest you know your stuff! read more

Jacob is always very helpful. He always listens to why you are bringing your car in. He explains everything that needs to be done and why. Always treats you like you matter. Autoway Lincoln has always treated us well. read more

I was helping my elderly parents buy a used Lincoln MKZ and came across a beautiful red one at Auto Nation in Clearwater,FL. From start to finish the buying process was PAINLESS!!! Tim(our salesmen) was great and very professional. No high pressure, very polite and accommodating. Someone even brought them hot coffee on a chilly day when we arrived. I recently retired as a RV Dealership owner in California and I can tell you that I would have loved to have all the people that we met at Auto Nation working for me back then. Everyone was treating my parents like they were buying a new $75,000 Lincoln instead of a used much cheaper model. The car was a 2014 Mkz that was priced FAR BELOW any competitor---- it was gorgeous!! After the sale Tim went above and beyond showing my parents all the bells and whistles of the car and that took a lot of time. They even filled the tank with gas and detailed it---looked brand new!! Bottom line from top management to sales and even the DMV paperwork person my parents were treated like royalty and believe me it was greatly appreciated. If your looking for a new or used Lincoln or any used car you MUST come see these people first--- you will be GLAD YOU DID!!!! read more

Love love love my Mkz!! The entire experience was amazing!! No high pressure games! They came at us with an amazing deal the first time! After dealing with other dealerships and test driving a Lexus GS350 and Infiniti Q50 after already dealing with Autonation Lincoln I knew my decision hands down was the MKZ! read more

Very pleased with our recent auto purchase. The sales and service staff were excellent!

Had a great experience working with Adryunne. He made the process easy and I understood everything we went through. I definitely recommend the Autonation process. My only concerns are cosmetic issues I didn't notice until after I was home and had a much better chance to look at everything. Nothing major at all. Just some small things I wish they had noticed before I did. Otherwise, awesome team at Autonation. You won't be disappointed read more

Arranging my lease at Autonation Lincoln was a pleasure. My sales rep Lou took care of everything for me with just 2 short phone calls. There was none of the usual high pressure car salesman stuff that we have all become accustomed to. Dealing with Autoway also halped me with the return of my old lease that I had on my Honda since Autonation also owns the Honda dealer down the road. I would definitely recommend this dealer over any other Lincoln dealership in the Tampa area! read more