If you need to shop here better To shop online this place is never open. Waste it time and gas. read more

Stix SGV Claremont - How many times do I have to fall for showing up and place is closed when they claim to be open - Shoe Stores Near Me - Claremont, California

Had a great experience with Derrick tonight...looked like he was about to close the shop, and he was still welcoming us into the store. Rare to get customer service like that anymore - so, thank you! My husband was celebrating his bday so he was especially appreciative to interact with someone with such awesome vibes. Cool and clean shop. Was able to pick up a few things for his skateboard...successful visit! read more

I visited STIX Skate Shop based on reviews claiming they had the best inventory for skateboards. I came in with a longboard deck, ready to spend $200-$300 to build it out with top-quality parts. From the start, the associate in the shop was not pleasant/ unwelcoming. If he was a guy passing on the street, he was fine minding his own business. However, for being a sales person at the place on shopping at, he was shredding it up- not in a good way. Instead of offering help, he made it clear they only cater to shortboard setups. I learned that longboards aren't their specialty--but this dude missed the entire point of being in retail: you make money by helping customers, not turning them away. (Caution for ownership/investors) There was almost no attempt to offer what they did have, provide me options, or even ask if I needed shoes, clothes, or anything else. I drove here specifically to "shop local"and give them my business, but I felt like my presence and my money didn't matter to them at all. The shop's attitude was a real disappointment. If you're running a store, especially in a tight-knit community, it's basic business sense to treat customers with respect and try to help--even if you can't deliver exactly what they want. However, this is also coming from someone that thought you could never make money off of playing video games ... read more

Aside from a pretty sick selection of shoes, apparel and skateboarding needs, Stix has routine raffles to allow you access to some great sneaker drops. I've been able to score a few hard-to-get pairs without having to pay a marked up reseller's fee. They run the raffle fairly and have new drops pretty often all as a perk of being a Stix SGV member. The service is always friendly and they're very helpful with finding you what you need. I'll continue to be a loyal customer just based on the great products and prices. I'm stoked about my newest score and had to post to share my enthusiasm. Support local business! read more

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Really great service! Zay helped wonderfully with great tips and advice for my new board along with a shoe recommendations that would last longer where he then pointed me to their great selection of discounted skate shoes like the Tiago Lemos new balances which looked to be pretty good value especially with the discount. 10/10 would recommend read more

Stix SGV Claremont - Great discount skate shoe selection - Shoe Stores Near Me - Claremont, California

Awesome shop with even more great people that work there and very helpful with any questions I had

I was truly amazed at the selection, value, and particularly the service of this place. Went in to buy my son's first skate board, met this guy Derik who helped us tremendously. He knew what he was talking about, and was very knowledgeable in parts and anatomy of the skateboard. My son came out happy with his new board and impressed by Derik's customer service. Definitely will be back! read more

Stix SGV Claremont - Shoe Stores Near Me - Claremont, California

This place is solid 40 % off select shoe models Friendly staff Peep em out if you want a complete setup The drip there is pretty cool too read more

What a great shop! Went in today to buy my first skateboard and Derek gave me the best customer service and helped me design the best board for me! The shop is clean and organized and Derek was super helpful and knowledgeable. Only place I'll go from now on! read more

Says it's open til 7pm and clearly closed was in a rush after work to make it there and made it at 6:30pm and checked several times before I got there too read more

Stix SGV Claremont - Closed when it should be open - Shoe Stores Near Me - Claremont, California

Derek was really nice and knowledgeable, helping me pick out a first board for my son. He also put it all together for me at no charge so it's ready to go and I know it was done right. Would definitely recommend this shop. read more

Amazing store with great prices and selection of products wish they had more sizes available but oh well overall good store

My niece is new to skateboarding and she's been looking for new 2nd board. We feel so fortunate to have walked into Stix because after visiting a number of shops, she found a board she liked here! I have to mention that Steven was so helpful, patient, and friendly! He really made us feel like friends, rather than customers. He had a genuine nature in the way he explained things to my niece, like regular vs goofy. At one point they began talking about the way she rides (mongo) and he took the time to explain the benefits of learning how to push with her back foot, in addition to the way she rides now, so that she could have more control and eventually learn how to ride switch. Steven had positive vibes that really made my niece's first experience building her own board a memorable one! Overall, the variety of products offered at the shop, the customer service, and the friendly environment really made our visit great. Thanks Steven & thank you Stix! We'll definitely be back soon! read more

Stix SGV Claremont - Shoe Stores Near Me - Claremont, California

Went in, asked if they had 8.25s and this one was it. They have a good selection of boards if interested. From what I remember seeing, I saw: antihero, real, April, baker, and toy machine amongst others. I don't remember the dudes name who help me but thanks bro, if u read this. I skated the board same day, it has a nice shape.helps with my 3shuvs and relearned backside heal flips. read more

Stix SGV Claremont - Can't go wrong with antihero. - Shoe Stores Near Me - Claremont, California

I rarely give a five but our experience warrants it. All thanks to Michael! There is really just one person tending the shop. (Note that we came here when the shops were just allowed to open due to the pandemic and I am not sure if that is the case.) There were 2 people ahead of us so we patiently waited for our turn. I noticed each customer was given the attention and time they needed. I explained that we have gone through other shops and checked Amazon but we wanted to see the actual board before buying. As we asked for his recommendation, he explained what we needed to know and he spoke politely to us. Remember that you are buying each part of your skateboard - deck, trucks, wheels, grip tape and bearings. We paid for our purchase and it is pricier than buying the already made ones. The experience made it worth it. We thought we had to build it on our own but the shop provides the free service to put them together. As there was no customer after us, we asked our questions while he built them and he was very accommodating. My older son gained knowledge and information as to basic care and maintenance. My younger son was allowed to engage in the building with as simple as handing the bearing. We are very happy with the customer service and our custom-built skateboard. Sign up for their free rewards membership. The earned points can be used on the next purchase. Currently, they have limited decks most likely because of the pandemic. We opted for the plain maple deck, the only choice. The business photos here in Yelp could be their Monrovia branch and not Claremont. read more

Stix SGV Claremont - Building the skateboard - Shoe Stores Near Me - Claremont, California

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I can in hopping to buy some grip for a deck but I didn't have enough but when I told him the guy gave me a sheet of free grip tape. I didn't even have to ask for it read more

Dope shop with great options, super welcoming staff and reasonable prices. Setups for all levels. Came on a Saturday and got a free donut with the trucks I bought. read more

Love this place!!!! Got my son his first real board here and even got me a board I can cruise around with him on. The guy working was helpful and super cool. Wish I remembered his name read more

My partner and I hadn't walked around Claremont in months but I wanted to get some new shoes while waiting for our takeout. Before entering I noticed there were no signs regarding masks so before going in I scanned the store from the outside and saw 5-7 people Inside , NOT wearing masks, but neither was the cashier. I double checked the business hours to see if it was staff after hours chilling but, no. I didn't even bother going in after this because if they aren't enforcing it, and the staff is helping others without wearing one in the middle of a pandemic, it's just irresponsible. And I'm not talking about "oh the masks were on wrong or hanging" , no masks at ALL. read more

One of the trucks on my penny board ripped off so I came to this place for help. Prince was super friendly and was able to replace the broken truck of my board. My penny board is now completely good to ride again. The customer service here was amazing. Thanks so much, Prince! read more

Came in with my son to get him a skateboard. There was only one staff. There was no greeting when we came in but he was with a customer ringing him up but even after no acknowledgement that we was in the building even though we was the only customers after that. I tried talking with the staff asking questions and asking for recommendations since this was my sons first board but it was like pulling teeth he clearly didn't want to be bothered. Needless to say we decided to go elsewhere. read more

I signed up for yelp just to write this review...Stix in Claremont has great customer service! My son loves his new board. We'll will definitely be back for more! read more

This place has great service right outside the old town claremont shops. Have always been greeted with a smile and a good knowledge of products. They have a lot of skate clothing and shoe options. Hardware supply was pretty good considering all shortages during covid. Love going to skate shops and this one is another one I enjoy checking out whenever I'm in the area. read more

Super dope skateshop, guy at the counter was really cool, gave me everything i needed, answerd my questions, super friendly environment, definitely coming back read more

Update: we came here today to get the grip tape changed on my sons skateboard.. Michael and Derek were at the shop. I think they thought it was going to be a quick fix but the grip tape was old and dry and I took quite a while to take off and replace. They were super patient, pleasant and kept working at it til it came out perfect! I totally recommend the service at this shop. My son loves skateboarding and this is our go to shop!! We came here for a referral for skateboarding lessons. Justin has been my sons teacher and he's learned so much. After only 4 lessons he is much more confident and can comfortably ride alone. He's even attempted some of the ramps at the skate park. Justin is patient and as a worried mom, i like that he catches him before he falls. Thank you! read more

My 13 year old son bought a skateboard there today the customer service was impeccable they went above and beyond for him to get him the perfect board. read more

I knew right where to go for the new Adidas/FA skate shoes that was selling out immediately everywhere. A simple phone call to George and the kicks were at my door in 3 days and on my feet in 3 days, 4 minutes. Check this shop out, large selection of the latest and greatest with the best customer service in the biz. Please support your local skate shop and if you don't have anything local then please support Stix online. Stix Rideshop is active in the community with learn to skate programs and gives back far more than they ever get. If you skate and your buying your gear and clothing from the big box stores who care about nothing but the bottom line you don't know what your missing. It's not just a community, it's family! read more

Stix SGV Claremont - Stix Rideshop with the new freshies, thanks George! - Shoe Stores Near Me - Claremont, California

When you're a small business it's all about customer service and working with the community. I had an issue and George the owner stepped up quickly and politely handled it for me! read more

Came in to look for two boards for my son. A Penny board and a larger one. They had 3 different colors of Penny boards. I asked are there more colors available (I'm new to this), and the answer was yes there are many colors. End of conversation on her part. I then ask do they have a catalog or something to look at different colors. The answer was, "No, they don't have a catalog." End of conversation. I then ask her how will I know what to ask for if I don't know what they offer! She finally then asked, "What color do you want?" I told her that it all depends on what is available. Like I said, I have no idea what is available. It was like pulling teeth just to get some basic information. I then had tell her again how can we decide on a color if we have no idea what the company offers? Seems reasonable to me! Eventually she went to their website which showed us they offer MANY different options. Wouldn't it have been so much easier if right after I asked if there were any other colors available the sales woman said, "Here let me show you on their web site all of the different options we can order for you." My son wants two boards for Christmas and we want to shop local (Claremont residents). Just wish the sales woman was a little more friendly to a paying customer who doesn't know much about skateboards (it's been about 40 years). read more

An -actual- skateshop. Fantastic addition to the Claremont Village. I went in today and bought grip tape and some new bushings for my very old trucks. The trucks were so old in fact, that we couldn't get them back together once they were taken apart. The gentleman at the counter spent -2 hours- working on my board until we got it together right. This is 2 hours after I only spent 20 bucks-ish. That is phenomnal customer service. He ultimately took one of his own kingpins out of his truck and gave it to me because they were out of new ones to buy. Who does that? That's insane. A real skateshop, with real knowledgable and friendly staff. No reason to go online or god forbid to zumiez. Support your local shop. read more

They were awesome, I came in on Tuesday to ask if I can bring my deck in and if they can help me out. They told me to just bring it in whenever and it would be no problem, they gave me a rough estimate before I left. I came back on Thursday with the deck, and they helped me right away. They helped me go through each part I need, and their recommendation. I had a standard deck with softer wheels. So it not really the ordinary set up. And they recommended what I should do and what I might need in the future if anything goes wrong. I like how I didn't get the vibe that I had to buy it, rather it was more of an option. Which I appreciate in a sale. I would totally come back here for my board, even if it was completely out of the way! read more

Stix SGV Claremont - Standard deck with softer and larger wheels for cruising. Clears perfectly. - Shoe Stores Near Me - Claremont, California

Derrick is the man! Helped me get what I need and got a few extra things for the holidays

Wow. What an awesome experience. Went in today to buy a couple of skateboards for Christmas for my kiddos. Exceptional staff who are very personable and sincerely want to help make sure they get you in the right board. Enjoyed visiting with the staff while they assembled the board. COVID safety was appropriate and everyone was masked correctly. Really happy with my experience. Makes me happy to support a small business when they treat you right. read more

Rad local skate shop. Good selection. Quick in and out for new boards. Cool dude put trucks on new deck super quick. Very much recommended. read more

Stix SGV Claremont - New board - Shoe Stores Near Me - Claremont, California

Derek was so great and treated my daughter just like a real skater! He taught her all kinds of information about her board and how to take care of it. I love it when adults treat kids with respect! Thanks Derek. We will definitely be back! read more

Pretty nice place. Pro model decks are in the 43 range way much cheaper than any other board shop in the area. Definitely gonna come here from now on read more

Stix SGV Claremont - Really good selection of boards. Pro decks way under the usual zumies 54$ price sweeeeet - Shoe Stores Near Me - Claremont, California

I am a mother of two boys. I have been to many skateboard shops, but Stix is absolutely my favorite. The staff is knowledgeable and extremely helpful. They carry a large selection of accesorios, decks, and apparel. I appreciate Derrick's help. He helped me find the decks for my boys and accessories. read more

Great skate shop! Service was great and Derek was very knowledgeable and friendly!! He took the time to answer all our questions and set up my sons board. read more

SUUUUUUUUPER SIIIIICK SPOT! Very cool. Love the clothes and skate decks. Best decks in the i.e. If you ask me. Super great service from mr shaggy on saturdays. And really really really cool playlist always. Love to groove and shop here like alllll the time. Super thumbs up my dudes #skateanddestroy read more

we had a great experience here. got the husband a pair of SBs and the prices were not exponentially higher as we sometimes expect from the smaller shops. they are clean and have great customer service, and i love the variety (but not too much variety) of different items we can get here :) thank you for this shop in the cuteness that is claremont! read more