I would characterize STL Pest Control as a notch up from *just* friendly or *just* get-the-job-done: I have always had very personable interactions with everyone associated with them. We have needed their services 3 times (once for rodents and twice for ants). Let me tell you: when you have been dealing with the mice from hell that completely ignore your traps, and poop in your tub, and steal your Halloween candy, and gnaw on your decorative pumpkins, and you are asking yourself "Is it something I did? Do I not clean the house enough? Am I just gross?" it is such a relief to talk to a real person who gives you actual sympathy and sends a professional over as fast as possible. Then when that professional suddenly discovers that your mice are RATS and you can tell that he's really sorry to have to tell you that, but he knows exactly what to do about it (and everything comes clear! the traps were too small! that's where the missing potatoes went! that's why the poop was so huge! Ew ew ew), and he also reassures you that it's not you, it's not your house, it's just that there happen to be rats around here, it's a relief (which you needed, because you're sleep-deprived from trying to catch one of those nasty buggers in a flashlight beam last night as it was stealing a bag of chips from the kitchen). Only positive things to say. Their treatments have worked for us and their staff has been more than friendly. read more

Critical: Professionalism, Quality I very rarely write reviews and when I do its usually due to some negligence I think the public actually needs to know about. I get zero self satisfaction from doing this. Anyway... I have a pregnant wife and toddler, so when i scheduled the service, I specifically mentioned that the tech needs to wear a mask and gloves (DUE TO THE COVID PANDEMIC OF COURSE). Anyway, the guy shows up this morning (I wasnt there) without a mask. Lovely. Now, if you are a company that goes inside peoples houses during a pandemic, wouldnt you want your employees to take precautions not only for your customers safety and comfort, but for your employees? This guy who showed up didnt have a clue. These people are going into houses and traveling around town to other houses for treatment. They could be traveling around transmitting who knows what from house to house. Recipe for disaster. I'm absolutely disappointed that a company like this is going from home to home without safety being top of mind, at every appointment. Its not only unprofessional, but its a massive liability. What if somebody in my family gets sick? Has this employee been tested? Ugh. I'm really not crazy, but seriously. Even Papa Johns isnt coming near the house without a mask on and gloves!!! These people are coming IN to the house. Call another company if you need a good pest service. Furious. read more

I would highly recommend St. Louis Pest Control. Recently we noticed termites swarming in our home late on a Friday evening. Of course we were very alarmed and concerned about the extent of any hidden damage involved. We called St. Louis Pest Control late that night and Rick, the owner, responded by text almost immediately. He came to our home early the next morning to assess the situation. The treatment to eliminate termites was applied on Monday morning by Rick himself and we felt very assured that the situation had been contained. I have also used St Louis Pest Control for various needs in my homebuilding business. The quotes are always competitive and I really like dealing with a local business owner instead of a representative of a large national chain - the attention to detail and accountability is much greater. I would not hesitate to contact St. Louis Pest Control for any future needs. read more

Our neighbors had Bed Bugs about 8 months ago and used these guys. They were very pleased and recommended them to us. Luckily they said Rick the Technician / Owner was very informative and thorough at very reasonable prices compared with most of the others we called. I hate to admit but we traveled to New York about 2 weeks ago and brought home some Bed Bugs. We called that company STL Pest Control and they came out the same day and treated us. They went through step by step instructions to prepare for the treatment. So far so good with the one treatment. They said in most light infestations one treatment will probably do the trick. Very happy and Bed Bug free. Thanks again STL Pest Control you were very helpful to us and will recommend you doing Bed Bugs and any other services you provide. read more

Terry and Rick are the best! So professional and thorough. They were so patient with me and my many questions today. I felt so bad that Terry had to crawl on his belly to get the back under my deck treated. They go above and beyond to make sure the job is done correct. Jean was so great on the phone, gave me a quote over the phone and there was no pressure sales like other companies I had called. The treatment is going to kill the colony along with provide 10-15yrs of coverage for any further infestation! Cost is reasonable. Very personable and took the time to chat with me. I am so happy I went with the guys & gals at STL Pest Control. I would recommend this company to anyone who has pests they need to get rid of. Thank you guys!!! read more

My wife and I called because we found Bed Bugs on Wednesday. We talked to a very nice lady on the phone and she gave us step by step instructions exactly what we needed to do. We were on the phone 30mins or so asking questions and she didn't rush us and actually reassured us several times that we will take care of the problem. They came out and we had another list of questions and Rick the owner who did the treatment answered all of them as well. Did a very thorough job and its been 3 weeks and Bed Bug free. We are keeping our fingers crossed because they are the scariest bugs you could ever experience. What's nice is they guarantee their work for 60 days. Thanks for helping us. read more

Had a good sized Hornet nest in my fence row. Called blindly into Google's recommended pest people. I called these folks after a couple calls and was happy with the "voice" of the company so I signed on. The day that was scheduled for treatment was the same day that we got record rainfall. Instead of coming out and treating, or basically taking my $$, they rescheduled promptly. Good business. When the tech (Mathew) arrived he was amazing to deal with! He found the nest and treated the bugs with the same professionalism that he treated me with. If I ever have any problems with annoying critters again STL Pest is the first number I will be calling! read more

It's unfortunate that I had to call a pest control company but I'm very happy that I called STL Pest Control. Their tech Larry came and treated my house for a roach problem. He was very knowledgeable and professional. He came and did his job thoroughly and in a timely manner. Just two days later and their is a drastic and very noticable difference in the roach presence in my home. I highly recommend STL Pest Control and will be calling them in the future for my pest control needs. I would also like to add that their pricing is fair and competitive. But their quality is top notch. Thanks again STL Pest Control and thank you again Larry. Great job. read more

Excellent customer service. STL pest control works with your schedule. They treat you like family. The reception ensures you receive reminders of your scheduled appointment. The technicians are very knowledgable and address all your questions and concerns. I request the same technician to spray mine and my mom's house. Larry McDaniel is very respectful and customer friendly. He ensures you understand every step of his process when spraying for insects. He also ensures you are satisfied with his job before he departs. He is a constant professional and I will continue to request him. read more

Genuinely don't even bother with other pest solution companies!! No hold on the phone and the nice lady who answered covered all my questions to be sure I went with the most appropriate option even if it was less expensive. A few days later the technician Joe came out and educated me while he worked to make sure I know exactly what to look for as far as possible future termite problems. Where other companies make elusive quotes and up charge for unneeded interventions, STL gave it to me straight. Thank you both for the affordable peace of mind! read more

Becky in the office was professional, courteous and friendly. She scheduled an appointment for the earliest slot she had available to come treat my house inside and out for spiders. Mike was very knowledgeable and helpful in explaining the best and most effective way to treat them. He came between the scheduled hours that he was supposed to be there, and even called ahead of time to let me know he was on his way. I would highly recommend StL Pest Control to anyone who is seeking treatment for spiders, or any other insects. read more

starting with scheduling,,, didn't happen the date salesman scheduled,then service ,let's say non service ,look at what they say they do ,,, not happening,still want paid 267.00for non service because it was four hours not met schedule,the the scam you're account for payment,I offered to pay the 85 ,that was free initial ,no 3 years later have to pay for collections too ,had all e nails when payment info ,,,that surprisingly disappeared too,stay away look at bbb, they're not there either One star because I have too read more

Ken P. 05/15/2017 Called and spoke with Rick (05/11/2017) Very friendly, professional, and extremely knowledgeable. Was able to make an appt. for my service call on the date/time, that worked best with my schedule. First Treatment today. Stl Bugs sent a technician by the name of Mike. Also extremely friendly, professional, and extremely knowledgeable. A true gentleman, in every sense of the word. Was so impressed by Mike and his service work,while at our home, I signed up for their quarterly service plan!! read more

Responsive, affordable, communicative, and a pleasure to work with! I've used STL Pest Control for a couple years now and every tech who's come out has been amazing- they clearly know their stuff and willingly share tips and knowledge as they work. I get a call before my appointment and a text with a picture of the tech who will be at my house. They accept multiple forms of payment and can set up recurring appointments. I truly couldn't ask for a better experience and recommend them any chance I get!! read more

My wife and I were away from our home for 2 weeks. When we returned, we spotted two brown recluse spiders within a 12 hour span. Neither of us could sleep that night. We called St. Louis Pest Control the next day and they squeezed us into their schedule the same day. Rick arrived on time and sprayed our place in 15 min. He talked me through what he was doing and why. We'll be sleeping better tonight. Very professional company and the fact that they're locally owned is a huge plus. Recommended. read more

Although I was booked for this morning at 8am, no one showed up so I called the office and learned that somehow my appointment was accidentally moved to a different day. I understand mistakes happen. They got me out a tech in about an hour. The tech was very knowledgeable and friendly. He did a TERRIFIC JOB!! So good that I even tipped him. Kudos to the entire team for making what could have been a horrific experience very pleasant!! read more

Very friendly and professional. I'm normally not one that recommends or takes the time to fill these out but wanted to this time. STL was great from the start. The lady that answered the phone was very helpful, worked to fit me in around my busy schedule in a very quick and timely manner. The next day when the technician showed up, he was very professional, took the time to explain to me what he was doing and did a great job. read more

Excellent Service! My property manager set up service for me for a rodent problem I have been having for the last couple of months. Another pest control company was supposed to come out and never showed. STL Pest Control came out the same day the order was placed and baited my apartment and found the hole the mouse was getting in. It's been almost 2 weeks and I haven't seen a mouse since. I would highly recommend!! read more

Living in a lovely old home, we often have little creepy crawlies come visit, particularly when the weather changes! The awesome team at STL Pest Control helps keep our house completely bug-free all season long. As a busy mom, I also appreciate that we're on their regular rotation of reminders to schedule our quarterly visits. Their techs are amazing, and always fun to have for a visit. read more