I've been going here for a few years since I bought my scooter. My husband has also purchased…read moremotorcycles and side by sides from here. My personal experience is more with retail items (helmets, gloves, etc). The service is friendly and helpful. the prices are a bit higher than some competitors. Hubby says he's always had great service when buying vehicles and fair prices. There are usually A LOT of sales people here but they don't hassle you. They offer help and if you decline, they leave it be. Pre Covid they had large customer appreciation events in the summer with food and entertainment in their front lawn area. They even bring in local radio station 105.7 (if thats your jam). I attended a few events there and thought they were done very well.

Bought a Kawasaki sxs and signed a dotted line for 72 month loan at a price get a call loan ran…read morewrong payment going up $40... um finance department not my problem. Made it mine..was also told I would be informed of a part coming in... nope had to chase down was ordered internally they say... I'm sorry but all these mistakes not ideal

I've purchased 4 ATVs and one Jet Ski from Chesterfield Valley Motor Sports and then St. Louis…read morePower Sports. Had them all serviced over the years and as recently as 2 years ago. Tried to schedule a simple carburetor adjustment with their service department today, only to be told they no longer service ATVs, motorcycles or anything over 10 years old. I wonder if they mention that when a customer is making a new purchase. I'll never purchase anything from them again.

Had my motorcycle inspected very nice staff very convenient very small weight. Will go back there…read moreagain if I need any parts or anything whatsoever.

Great place. I went in for a part for my CFMoto side-by-side. The parts person knew I did not…read morepurchase from them and was still very helpful identify the correct one. He spent about 20 minutes with me for a 30.00 part. Customer service is everything and these guys know it. As a result I may look to purchase my bike/UTV/ATV from them next time. They also sell/service CFMoto which is a plus... I have been impressed so far with the CFMoto side-by-side.

From the owner: We are St Louis and St Charles Power Sports. Our St Charles location serves the Polaris Brand. Come…read moreand see our showroom. We offer ATV's, Side x Sides, Motorcycles, Spyders, Scooters, PWC, Golf Carts,

I needed new tires on my scooter and didn't really know who offered that service. I called a…read morespecialty scooter shop who told me they could "probably do it but most times they end up taking the scooters to Donelson's for tire balancing". So I cut out the middle person and called Donelson's directly. They let me know they had been crazy busy but would order my tires and once they were in I could drop the scooter off and they would "work it in" to get the tires done. This may seem odd but some other places I called wanted me to drop my scooter off that day and let it sit til they could get to it - could be 4-6 weeks they said. Donelson told me it's prob be a week or so once the tires were in. They ordered the tires, called me and let me know. I dropped the scooter off and they had the replacement done in about 2 days. There was a snafu with the wrong tires being ordered and them needing to put a different set on (my fault as I provided the tire size). Even with that taking place it still only took them 2 days. I had paid in advance for the tires and we had to rework the bill due to the tire swapout, but even that was handled with grace and I paid the difference. They also performed an inspection for me while they had my scooter. Overall nice experience - especially compared to the run around I got from some other places when calling around. Reason I took off 1 star is noone there knows anything outside of their specific dept. So on 1 call they transferred me multiple times - from parts to inquire about the tires, then to service to find out how much service cost, then back to parts because I asked another tire related question, then back to service to talk about the inspection. It'd be nice if they were aware enough of each area to speak to it.

I have a Triumph Bobber Black and anytime I need work done Brian always does a great job! One…read moreoccasion, I purchased the wrong crash bars for my bike although the mfg said they would work...Brian did his best to figure it out even taking pics so that I could email the mfg of the crash bars for proof they don't work with my bike. Because of that I was able to get a refund. Even though he couldn't put them on I appreciated his care and patience in the situation. I will continue to patronize Donelson Cycles for my bike needs! Highly recommend for repairs and products!

I bought my first ever new Harley here and now I've traded it in 8 years later! This time I went…read morewith a 2026 Road Glide! My sales guy John, the Sales Manager Rich and the finance guy Mark, made it very easy to say yes to the deal I got on the bike and the financing as well. They took great care of me on my trade in and the price of the new bike came out to just a little more than I paid for the Heritage from 8 years ago!! This bike has so much more on it than the Heritage and Sandy took her time with me and made sure I had a pretty good idea of what all options it has and such. It really is a great team at St. Charles Harley Davidson!!

My wife and I both bought new bikes this week and there is a reasone we "ALWAYS" buy our bikes,…read moreparts and do our service at St Charles Harley. The service and knowledge far exceeds any dealer, not only in this area for sure, but nationwide. Marshall, Rich, John and Mark and all the parts and service people go way beyond helpful everytime we are there. Thanks Brad for having the "Best Team" anywhere. Cindy and I are beyond happy with our purchase and the excellent service we are always given.

Took my road glide in for the 5k service. They are hecka cool, hecka fast, and hecka well priced…read more Sweet to have a local shop in the neighborhood so I don't have to go to HD and deal with them. I recommend.

These dudes are super cool had my bike transported across country. And yep dead battery. The dude…read moredrove out to me and swapped my battery and got me running again. It was a Monday and I know he was super busy but still did it anyway. Much respect

Did not buy anything, just browsing. Very knowledgeable, spent time with me individually and wasn't…read morerushed. As a new motorcycle rider, I felt they actually cared about my safety and wellbeing. Decent helmet selection and comparable prices.

Matt went above and beyond to make my day, really appreciate him and his excellent customer…read moreservice. Had an outstanding experience.

Been getting work done here on my 2002 Heritage Softail for years. I have always had great service…read moreand the work has always been top notch with no BS.

Family owned business that has always treated me great. The Technicians are actually mechanics…read morethat specialize in repairing V-Twin motorcycles at a very competitive price.