Went in for an insurance appraisal for a ring, the lady was late opening the store and was quite…read morerude. Got the appraisal but the gemologist totally downgraded my ring "just in case". Went to another gemologist the next day and got a second opinion. The ring was apprasied for $5000 more than what he figured it to be. So if you want to be screwed over on an insurance appraisal, go visit the rude folks at kellers jeweler.

Joe is a gentleman and an artisan. It's a small shop where you know it survives well against…read moreinternet sales and big box stores through honesty and great work

I had a watch serviced there recently, after two other jewellers said they couldn't perform the…read morework. Job done well and quickly. There was a misunderstanding about picking up the item. This was sorted out to my complete satisfaction. I would do business with them again with confidence.

They do good work, and some not so good work. Some of the staff are not informed or well versed on…read moresome of the different stone options available, and it can leave the customer feeling badly about themselves due to the staff sometimes making you feel badly about your stone choice. I have had several things done with them, and have had my share of problems (ring was returned back to me with a crooked head after giving it to them for repairs, stone falling out of setting shortly after receiving pendant back...etc.) but they have also done some work that I'm very happy with. All I know is I deal with them frequently and often feel embarrassed/ashamed when I'm walking up to their counter because the younger goldsmith will often give the older goldsmith a snicker and a look that conveys "oh, great, HER again". Keep in mind I am not a problem customer, simply someone who gets this particular goldsmith to do a lot of work for me. But I guess repeat, paying customers is not what they're in the market for.

Sonny recently repaired 2 vintage rings that I wanted to pass on to family members. They were in…read morerough shape but Sonny did a fabulous job for a very fair price. Highly recommended!

Working with Rita from Marsh & Son Jewellry was amazing…read more From the start to finish in the details of finding the perfect centre stone for my partner's engagement ring. Rita provided valuable feedback during the process. I would recommend working with Rita at Marsh & Son Jewellry. From Michael & April

Have been dealing with Marsh and Son Jewellery for about 6 years now. Lance and all the staff are…read morevery knowledgeable and courteous. They have a great selection and pieces that you don't see in every other jewellery store. So if you are looking for something different to the norm or need help designing a piece I would highly recommend that you give them a visit. Sharon and Andre

This store sells like belt jewelry. The owner does watch battery replacement and switched several…read morewatch bands for me. She also resized a ring for me. Great work! Catherine

I'm just sorry there's not a zero star rating. The task was to repair My heirloom gold ring from…read moreAustria from my mother. It is ruined - a gold ball is missing - the other three remaining have been squashed. The work done on the one side is totally different from the original other side of the ring. Plus cost $120. When I complained and said it should have mirrored the other side, was asked for $150 dollars more! I paid to get my precious ring back.

helpfull, im disabled so his wife delivered the repair part…read morealways good to see people that care

Mark's a great guy, awesome service, really helpful. I've…read moresent friends his way and gotten great reviews back.

I work at the Men's Resource Centre. Ono has been our most generous donor and we thank you for all…read moreyour help in supplying us with workwear to help men get back to work.

This is the greatest selection of work boots I've ever found. Nice that they carry stock on larger…read moresizes 12-15 in many styles. Loads of hi-vis safety wear, hard hats and forestry supplies. Lastly, their early opening time is highly convenient!

I can't say enough good things about our purchase experience! Brian was amazing. I can't remember…read morethe last time I worked with a salesperson who was so knowledgeable and helpful. I really felt like he was sensitive to what we were looking for to meet our needs in our price range and he directed us to products with great features, and with good track records. Also, their showroom is so nice! They have lots of floor models with a wide variety of brands and price points-- even super high end stuff. I'm so glad we supported a local store instead of some multinational chain where you're totally on your own trying to make choices. We won't need apliances again for a long time but when we do, I will definitely come back here. (I'll update this review after we receive our new appliances.)

My mom was really in a pinch, her dryer of 16+ years was overheating and failed. We phoned Trail…read moreAppliances in Nanaimo and Brandon Richardson sealed the deal. I had looked up the appliance we wanted, nothing fancy, we found a great deal with over $100 savings, online and phoned the store with 1 hour until closing. Brandon took my call and was very helpful, professional and knowledgeable. He took care of everything in one phone call, in 15 minutes I had brought the new appliance and arranged delivery, installation and removal. I had an excellent experience and wouldn't hesitate to recommend and shop here again myself. The delivery team arrived exactly as they had said, keeping us updated and informed of progress. They were efficient, clean and friendly and took all of the packaging and the old appliance away after installing the new appliance. What an easy experience.