Excellent company. They have helped me keep my family, my business and me safe and secured. Thank…read moreyou Intelleguard.

Excellent Company used for new security camera system 30 count…read more Definitely, use them again. Joe Eagles is an amazing teammate of Sarge and very professional to my email requests after system has been up and running for for over a year. Great on support after sell you the system. I would hire them again! Billy Lopez General Wood Products gogwwp.com

LIES ON LIES ON LIES! told 2 month free service. Charged 30…read moredays later, they pulled my credit without authentication! Then pulled a loan in my name i didn't ask for to pay for the "free" equipment they installed! There customer service is useless and does nothing to help resolve this issue! I don't want their service or equipment after being lied too! Beware of this scam of a company!

We were customers for 6 years. We moved. I called to cancel. After being upsold on a new system…read morethat I politely declined, I was assured over the phone that my account was cancelled. Fast forward 6 months, I start receiving phone calls 3-4 times per day from Vivint requesting payment on the account. 9 phone calls, 3 hours on hold and $100 later.... We were finally able to cancel the account. Absolutely terrible customer service. This has been one of the most frustrating companies I have ever dealt with. Run!

I would give this zero stars if I could. 11 years ago I purchased an alarm system from ADT. I paid…read morefor sensors for all my windows and two doors, all my entries. This year, beginning last month, I began having issues with one of the alarms going off every time I left the house, like every time. I thought it was my cat, but apparently the sensor was malfunctioning because I woke in the night to the alarm panel telling me something was amiss, and it was supposedly a "low battery" in the sensor that had been going off all the time. I was upset because after I replaced the battery, the problem was still there and I couldn't set my alarm. I called customer service, waited on hold for 20 minutes, and finally got some gal in another country I could barely understand. She wanted to lead me through "troubleshooting" before telling me how to bypass that particular sensor. I had replaced the battery and told her so, but she wanted me to take it out and wait two minutes before putting it in again. I couldn't get the cover off, and she told me to push on the button on the bottom of the sensor. I did, and it broke off in my hand. For the next three hours, I tried desperately to either get the sensor to work or to bypass it, but I couldn't bypass the sensor at all. I also couldn't set my alarm at all. This is infuriating and I pay way too much to have an alarm system I can't arm. On the phone, I got passed from one person to another that was reading, in a foreign accent, from a script of troubleshooting tips and FAQs, but it came down to having to have a technician come out for, they said, $59. This was more than I wanted to pay for a system I'd already paid for, but I couldn't arm my alarm, so he came out today. This is where the ripoff starts; the guy took five seconds to tell me that the sensor was not covered by my warranty because I had "broken it", even though I tried to tell him I'd never even known that button was there and I was told to press it by one of THEIR customer service agents, and this meant the whole appointment was not covered by any warranty. This tech charged $59 plus $184 PER 30 MINUTES!!! At this point, they have you by the short hairs, and I had no choice as I couldn't arm my alarm. As it turns out, that sensor had an error code that could have been cleared up if I'd been able to get hold of anyone, anywhere, with this company that knew ANYTHING about this alarm system. This is not how it was two years ago. Needless to say, I'm done, I'm going to find another alarm system with better customer service as well as better prices. I'm tired of being gouged.

Good job, keep up the good work. You came through when it…read morecounted the most. I appreciate all you have done to make it happen.

Today is Thursday June 4th 2026 I was on the phone with infinity for 58 minutes talk to two people…read morethat had hard accents and couldn't say my name. All I wanted was to for them to give me the date of when I got the router I have a new printer and it won't catch Wi-Fi and my TV kept spinning I had to go unplug it from the wall and there's times where I'm watching a streaming app and my show would just freeze. The technician is supposed to come out next week I pray he don't take a hour to fix the problem Xfinity you got to do better. Why can't you take money from a prepaid card that same prepaid card it pays for the internet service?

Terrible service and rules Highly not recommend it…read more If I can can do zero start I will definitely do it

Prompt friendly service every time! Quick to reply and not a "one in a million customers" you…read morehonestly feel like you're important and a #1 priority! Had ADT for going on 3 years now and love them!

Rick and direct protection security are some of the most efficient company I have met in a while…read more If you're doing your research about who's the best company to buy from you won't go wrong calling Rick. Good service Honest dealings Good deal Fast and efficient Rick knows 100% of the information and loves to help people. He is the number one local authorized dealer in Stockton. We highly recommend Rick. Support your local companies Support Rick.

Moni is absolutely amazing! He came to assess our home for WiFi improvement as ours was constantly…read moregoing out despite having the fastest available speed from Xfinity. Within an hour we are up and running lightening fast! He explained all of the steps and what things meant. Super professional, reliable and friendly. Definitely having him come back for more AV needs!!!

I had supreme technologies come out and mount my 65 inch TV and surround sound system and they did…read morean awesome job. The wires were hidden cleanly and everything looks super professional. The tech was friendly and knew exactly what he was doing and the tech made sure everything was working perfectly before he departed. I would definitely recommend them if you want a clean and professional setup plus great service.

I have never seen such an underperforming company. My husband had dropped our son off at school and…read morewhile sitting waiting he seen one of the security guards peeing in the bushes (And yes there is a photo of him peeing). Keep in mind there is a restroom within the library facility. Then takes a 30 minute nap in his vehicle after taking a 10 minute break. Maybe he is a little confused on how the meals and break laws are but that's definitely not it!! Then he went snooping around to look into my husbands vehicle as my husband is sitting in it. Needless to say, my husband spooked him and he nervously walked away. Remember you get what you pay for!!

My apartment complex hires this company for security, and they park their sprinter in a corner of…read morethe complex that is not a spot. When I accidentally hit it backing out of my spot, I left a note with my information and insurance number, and pointed out that they might want to park in an actual spot next time to help avoid this. I then received a call from their CEO saying, and this is a direct quote, "Do you live in a whorehouse?". I immediately hung up, and he proceeded to call me back and leave a very long and angry message (none of which was related to the insurance claim which he is welcome to file with the information I left). I'm shocked that a security professional has such an unhinged response to a fender bender, and am frankly concerned about the quality of security provided to my complex after this incident.

From the owner: One Stop offers a wide variety of security solutions that can help keep your business secure. Using…read morea combination of high-quality cameras, recording devices, radio-frequency technology and our very own software applications, we create a custom solution that meets your everyday security needs. We'll help you build your security system from the ground up - from cameras and software to door readers and networking equipment.

Super fair, super knowledgeable. The job was to install Televes DATBOSS MIX LR on Eaves mount on a…read more2 story high home. The job too k around 2-3hrs and the attention to detail and doing things the right way even if it costs extra time was awesome. For a week before the job day, we went back and forth communicating parts across multiple days and the professionalism and knowledge shown was actually impressive. They even went out of their way to pick up some equipment needed for the job and charged me appropriately. I'd definitely recommend them. This is the kind of work worth tipping

Excellent installers…read more This review is a little late since the install was about 3 years ago. But I've had no issues and so I decided to give a review. I requested to install an 85" TV in the living room with a Sonos sound bar and separate wireless subwoofer. I also bought a PS5 and asked them to install and route the wires. I asked for high quality wires that can handle 4K or higher and they made sure of it and showed me the box/manufacturer of the cables. I did buy an expensive TV mount but they told me that I would be better off buying a cheaper cost mount that extended better and recommended me one from Walmart. They weren't wrong. So I returned the expensive one. I appreciate their expertise and recommendation. They knew that I was very picky on installation details, routing wiring (especially hiding visible wires), mounting location and they did an excellent job. I would definitely hire them again.