It started out fine. However I hardly saw the dentist he came in for a minute after the x-rays and…read morenever came back. With insurance the cleaning was still $240 and I have been sore for days. I have a bruise from the hygienist knuckles and it's been over 4 days. They did not explain what they were doing as they cleaned my gums. I didn't expect to have this level of swelling after so many days. I do not like to post negative reviews but I'd like to protect others from this abuse.

I am so happy to share my experience with everyone about this dental practice. The first time I…read morewent to the office I met Monika, who is the Office Manager. She was very easy to talk to as I explained my issues and I made an appointment to see Dr. Garcia. He is a very pleasant and knowledgeable person and spent a great deal of time going through my options. This visit was a consultation so it was at no charge. My next visit was for the procedure. The doctor's assistant was Adrianna. She was very personable and comforting making me feel well cared for. I highly recommend this practice especially for people who have had difficult experiences with dentists in the past.

si quieres perder tu tiempo llamalos , pregunte por el servicio en español y me dijeron que…read moreesperara y los llamo y no me quieren contestar , me hubieras dicho y hubiera tratado en ingles , como si mi dinero no valiera solo porque soy hispano. If you want to waste your time, give them a call. I asked for service in Spanish, and they told me to wait; now I'm calling them back, and they won't answer. You should have just told me, and I would have tried in English , as if my money isn't worth anything just because I'm Hispanic.

TLDR: This office will give you procedures you don't need, lie on their claims, and scam you out of…read moreall your money. LOOK AT YOUR INSURANCE BOOKLET and listen to the 1-star reviews! The 5-star reviews are either paid for or they just don't know that this dental office is screwing them over. I am 21 and I got my wisdom teeth (all 4) removed here July 2024 at age 20. I did my own research and looked at my own X-Rays (I knew they would be 4 partially bony extractions) and talked to my insurance company. I came to the conclusion that I would only need to pay about 500 for the whole procedure based calculations. Miami Shores quoted me over $3k because they said I had completely bony teeth with complications. I thought it was wrong and I am a student, so I begged for a discount and they brought it down to about $2k. I was sure that it was incorrect, though. I submitted several disputes (over 5) to Delta Dental Insurance. Miami Shores refused to adjust the amount I was being charged even when they received the insurance letters Delta Dental sent them. They kept trying to charge my credit card which I locked, then kept calling me and sent me threatening letters even though according to Delta Dental, I was already done paying. I had to get a new credit card, and Miami Shores charged that, so I filed another dispute. Delta Dental finally requested my files from Miami Shores and that my original calculation was correct. I was only meant to pay about $500-600 and Miami Shores overcharged me by $1.3k!!! It turns out that they lied and billed me separately for many things which is "balance billing" and is illegal. For example, they said my teeth were "complete bony extraction with complications" so they could charge me $115 per tooth. I was right originally that they were "partially bony" which would only be $45 per tooth. If a literal college student with no dental experience is more accurate on their own X-Rays than a dental professional, then there is something wrong, or something scammy. They also made me pay $1k for suturing my sinuses, BUT that is already covered in the extraction costs and should NOT have been billed as a separate procedure. For literally over a year, I've been so stressed because I was sure that Miami Shores was scamming me out of hundreds of dollars and they wouldn't listen to me or my insurance company. They ignored the letters that were sent, my phone calls, anything I uploaded to the portal as proof. They constantly gave me the run-around on the phone until I felt so frustrated that I cried. And I was right about everything. They also lied about other procedures I also did, like charging me $60 bucks for a gingival cleaning when it was meant to be free. And every time I brought these up, they would lie to my face. I am so happy this was resolved but I feel like I've lost trust in Miami Shores and the medical system because they will do anything to cheat you of money. If you're unsure if they're overcharging, LOOK AT YOUR INSURANCE BOOKLET AND KEEP ASKING QUESTIONS.

Just 100% recommended. Simply put; professional, friendly, clean, informative and reasonably…read morepriced. I would go back to a new smile in a heartbeat and I historical I have disliked all dental procedures. This practice is not just a new smile but a good new experience. If you have any oral teeth issues go to a new smile. Thank you Doctors, all good to go here, thank you both.

Where competence meets niceness!…read more My family has been a patient of Dr. Nahon for over 10 years. He never disappoints as a very talented dentist and is an incredibly nice and caring person. He has infinite patience when explaining a procedure and leaves you understanding and confident.

I live in the Shores and saw Blu while being built and was excited to have new option of dentist…read morenearby. Yet, I was hesitant to book appt because I have an aversion to dentist office. I finally booked appointment and am so thankful you guys moved into the neighborhood because I found my dentist office forever. This office is immaculate clean. Isabel took X-rays and 3-D photos of my mouth. This is always my least favorite part of going to dentist. The way she used new sterilized equipment and took great care at not contaminating her gloves was very much appreciated. It's the first time I haven't gotten nauseous when getting X-rays. Dr Chloe was great! She definitely knows her practice. She is professional and explains findings on exam well, she gave me options to fix my issues and improve my dental health in the future. I trust her completely and in no way felt pressured like my past dentists. Chelsea did my cleaning. This was the easiest and least painful cleaning of my my many years on this earth. She is amazing and a huge asset to this office. I have never booked my 6 month future cleaning day of cleaning, but I did with her. Thank you all so much If I could give higher than 5 stars, I woud

Very caring dental group. The entire staff is so attentive! It was an amazing experience with all…read morethe gadgets/ entertainment they have. You forget that you're at the dentist. Highly recommend them!

Miami Beach Smiles - Miami Beach, FL Overall:…read more Cleanliness: Service: (would give if I could) Quality: Efficiency: Value: I've been coming to Miami Beach Smiles for years, and every visit reminds me why I never go anywhere else. The entire team -- Dr. Gaertner, Dr. Ilon, and the staff -- are consistently professional, warm, and absolutely meticulous in their care. The office is immaculately clean, always spotless and organized, which makes every visit comfortable and reassuring. The service here is truly world-class -- friendly, patient, and personal every single time. Today, though, Dr. Gaertner went above and beyond. I came in frustrated, looking for a solution in my care, and he took the time to really listen, reassure me, and thoughtfully address my concerns. His patience, kindness, and attention to detail completely exceeded my expectations. From quality to efficiency, everything about this office runs seamlessly. I'm always seen promptly, treated with genuine care, and leave feeling confident about my dental health. The value speaks for itself -- years of consistent, exceptional service. If I could give this place six stars for service, I absolutely would. Simply excellent. Thank you, Dr. Gaertner and team!

first off I am a bit squirmish about having metal implements in my mouth or feeling any pain. Dr…read more Ilon is so kind and patient and really takes care to be sensitive and reassuring so I feel more comfortable, and can let go of my fears some. he's got a very gentle touch so you're not being manipulated how other aggressive dentists operate. He's got a very laid back manner though highly professional. if it wasn't for the fact that I hate metal in my mouth and the sounds of drills so much, he'd see me much more often! the customer service is excellent which is saying a lot in Miami much less on the beach. truly a gem in the heart of our beach city. and also, it's very reasonably price. you absolutely get your moneys worth. unless either one of us moves, I'll be seeing Dr. Ilon from here on out for my dental care, and the place is beautiful too!

Wisdom tooth surgery went wrong. Pushed the surgery without it being necessary, and then severed my…read morelingual nerve leading to life long discomfort and reduced sensation across half my tongue. Brushed aside my concerns when I went in for a follow up. Unprofessional overall if you have any issues. I suppose she knows how to clean teeth, big whoop.

I highly recommend dr Jill Reed, she is our family dentist. Very professional and experienced, you…read morecan really trust her, for adults and children. She's always nice and welcoming, very patient with children.We feel so lucky to have her. We are so thankful.

The Best Dental group of Miami! The whole team is amazing! The professionalism and care for the…read morepatient is outstanding! Doctor Marocco is very caring and perfectionist with his job!

I love this place. The hygienist is exceptional. The Dentist a real person that is 100% for his…read morepatients. I would strongly suggest you going to them for any dental needs.

Very expensive for me. The dentist I saw was very nice. It was not Dr Fain. I went there on a…read morerecommendation. I need nitrous oxide and the price was outrageous. Hundreds of dollars. I pay $100 at another dentist now. Also I only needed a one tooth temporary "flipper" to cover an extraction before another dental surgeon put in an implant and it was very expensive too. Did not return.

Dr Fain is a master at his craft delivering impeccable results and world class care. I felt…read moreincredibly at ease with him and his staff, and the entire thing was perfectly seamless. He is as good as it gets, especially when it comes to cosmetic work, and more specifically porcelain veneers. I got gum Surgery and top 4 veneers. My smile looks amazing, and I have him to thank for it. I'd recommend him to anyone!

This was honestly the worst dental experience I have ever had. I booked what I was told would be a…read moredental exam that included X-rays and a cleaning. The price was very inexpensive, which I was initially excited about, but I really regret not spending more and going somewhere else from the beginning. They started with the hygienist, who did the cleaning and X-rays. The cleaning itself was fine. What shocked me was the "exam." The dentist did not even perform a comprehensive visual examination of my teeth. My gums were never checked at all. The dentist basically asked whether I was having any pain or sensitivity. When I mentioned sensitivity in one particular tooth, she looked at that tooth and told me that a filling was chipping or had an issue, except that tooth has never even had a filling in the area where I was experiencing sensitivity. A treatment plan I was later provided said a different tooth needed a filling in 3 different areas. That was essentially it. My gums weren't thoroughly evaluated. They were not evaluated whatsoever actually. Other dentists probe the gums to check for recession or problems but that was never done here. My teeth weren't individually examined in any meaningful way, and I walked out not even knowing whether I have cavities or the status of the health of my mouth. I have never left a dental exam feeling so confused about the actual condition of my teeth and gums . When I later called because I was unhappy with the exam, they offered to schedule me with a different dentist at another one of their locations, which would have required me to drive approximately 45 minutes. I had actually been here a couple of years ago and remember the experience being somewhat better. I only returned because they sent me a reminder around the same time I happened to need a cleaning. This visit felt extremely rushed and impersonal, almost like an assembly line. Strangely, I felt like the hygienist was evaluating and discussing my teeth more than the dentist was. I now have to make an appointment with an entirely different dental practice and pay again for a comprehensive examination just to find out what's actually going on with my teeth. So the roughly $200 I spent here feels completely wasted, and choosing the cheaper option is ultimately going to cost me considerably more. If you're on a very tight budget and simply need a basic cleaning, this may be an option. But if you're looking for a genuinely thorough dental examination and want to leave understanding the health of your teeth and gums, I absolutely would not recommend this office. I deeply regret not going somewhere else in the first place.

Sher Dental staff is not professional. I left two reviews…read morebefore and someone decided To erase them. What's wrong Ms Sher? You do not allow me a professional in my field to leave a constructive criticism of your dental services? I had a Dentist named Ms Pham who did not do the right procedure for extracting a front tooth. You are suppose to give the patient enough novocaine to numb the area so that there is no pain. Well Ms Pham gave me only two shots of novocaine and it wasn't enough. A few seconds later I screamed and told her I needed more novocaine and I started to sweat and she got my blood pressure so high that the rest of the procedure could not be done. Ms Sher was never told of the big mistake and was a covered up. It is shameless that Ms Sher never tried to reprimand her staff and I had to go somewhere else to another Dentist. Warning: DO NOT ERASE THIS REPORT. I'VE MADE A COPY AND SENT IT TO THE ADA IN TALLAHASSEE, FL