If you are lucky enough to have landed on Grout Pros' NYC Google listing, please do yourself an…read moreimmediate favor: stop stressing, end the analysis paralysis, step out of the panic loop and contact Elizabeth and Daniel ASAP. The universe is positively intervening in a way you cannot even fathom right now. I say this because I was YOU less than 48 hours ago. My nightmare started when I hired a "contractor" through TaskRabbit with 600+ five-star reviews to fix and paint a peeling bathroom window along with some regrout touch-ups. Straightforward, right? Well, on Day 2 at 6pm on a Thursday, less than 72 hours before my guest's early Sunday arrival, he scurried away mid-job and left the window's wood and metal frame in worse condition than when he started. He used a chemical paint remover that compromised the surface, then left when things got complicated. No referral. Just a "sorry" and out the door. Now I had less time, a worse problem, and no clear path forward. Enter NYC Grout Pros. Elizabeth initially told me they were booked until Monday, which I understood, but once she heard my timeline, she led with empathy and assured me she and Daniel would make Friday work. It felt like a miracle! I went to sleep knowing I wasn't alone. Friday, Daniel arrives around 2:30pm, and what struck me immediately was how supported he was by his team. One of his colleagues--on THEIR day off--came by just to deliver tools and materials he'd need. That level of coordination and sacrifice, especially under pressure, is rare. What Daniel walked into was no longer simple. The wood had been compromised, sanding was difficult, and the timeline ruled out conventional approaches. He assessed everything calmly and made a critical call--the current path wouldn't get this done in time. At 5pm on a Friday, without hesitation, he drove nearly two hours through West Village traffic to his shop in Westchester to custom cut wood for my window and source the right materials to actually solve the problem--not just patch it. He then drove back into Manhattan, arriving around 8:30pm, and worked until 11:30pm. And, true to his word--came back by 10am the next morning, on a Saturday--HIS day off--and a day where he had meaningful personal commitments, and still worked until everything was completed to the highest standard. The Result: the window was fully repaired, the grout issues were smoothed out, and the bathroom was spotless/usable. I was able to keep my promises to my guest because of Daniel. But what impressed me most is who Daniel is as a person. He is not only exceptional in his craft--he is an even more exceptional human being. I was under pressure. I had already lost time and money. I was dealing with someone else's poor judgment. And Daniel kept reassuring me: he was on my side, he wouldn't abandon the project, and he would get it done. Although I was a complete stranger--one of millions of people in NYC--he treated me like a longtime friend he was willing to move mountains for. And boy did he. He never made me feel like a burden or like he'd been stuck with a bad job. There was also a generosity of spirit that permeated his work. My partner had ?'s about installing new flushmounts, and Daniel took the time to coach him through an example so we'd feel confident doing it ourselves. One micro-moment spoke volumes. After hours of driving and working late, he still cleaned thoroughly--bathroom spotless, tools neatly placed. As we walked out, he noticed dust from his boots in the hallway and instinctively dropped down to clean it, saying he didn't want to leave the building that way. That level of care--at the very end of a long day--is not something you can fake. I also appreciated how highly he spoke of his team, especially Elizabeth. It's clear they are a close, experienced group that genuinely support one another--and it shows. What they did for me went far beyond fixing a window. Hearing "I got you" felt like 1000 pounds lifted off my shoulders--I've found my dream creative partners and I know I can trust them with any project moving forward! And so should you!

Grout Pros NYC just completed regrouting the lining around my bathtub, and I couldn't be happier…read morewith the results! Daniel did an amazing job restoring the grout, and the difference is incredible. He and dispatcher Elizabeth were both professional, friendly, and a pleasure to work with. Thank you, Grout Pros NYC, for the outstanding service. I highly recommend them to anyone looking for quality grout restoration!

Dominic was amazing from start to finish! He was extremely thorough and meticulous with everything…read more My couch came out spotless and my grout has never looked better. I will definitely be calling him again in the near future for help with carpets! Thanks so much Dominic!

I highly recommend Clean Steam. They came promptly, did a thorough job and the price was more than…read morefair. I found them originally through my towns local Facebook group and and glad I did. 2 of my vehicles were are over 15 years old and they made the interiors look new. I was amazed. They even used a nice deodorizer at the end which sealed the deal. Thanks guys!

we would def hire Supreme Bath again. John did an amazing…read morejob on tile, tub. and sink and was done in a day.

The gentleman I spoke with was rude and basically hung up on me. Even if they were the best company…read morearound, I wouldn't use them.

This is a wonderful business. I needed my bathrooms regrouted and floors resurfaced. Zach, James…read moreand Shane worked tirelessly and even painted where necessary on our kitchen ceiling. They are professional and very knowledgable regarding their specialty. I would not hesitate to hire them.

All About Grout has superior service and quality work. His staff is amazing, as they are informing…read moreyou along the way of the arrival time of the technician. I used All About Grout once before for interior ( re- grout of a master bath - amazing! It truly looks new! My pavers were power washed and resealed and couldn't be more satisfied. Doug is now coming back a second time to help me re-grout a stoop that has been an eyesore. With competitive pricing and excellence, I have been recommending him to my friends who need similar work.

I have never written a review, but I am beyond pleased with the work completed in my home. I had my…read morebathtub and wall tiles refinished, and it looks like a new room. I priced out replacing and opted to replace for far less money. The tub was stained and rusted and the wall tiles were a mauve color. They refinished the tub and tiles in white and it looks amazing. It was done in one day, highly recommend this company.

TERRIBLE. Buyer beware. Most expensive, no warranty, we were so stupid to use them- they were…read moreconvincing over the phone that they would do good work and the chip repair would never again be an issue. Well, it's been a little over a year and it's chipping and peeling. And they won't fix it with us paying full price again. Please use someone else!!! 1 year and 8 months ( even though this started a few months ago) is not a long enough amount of time for a repair to last.. especially one that cost $300!!! And while you'd like to make excuses such as children picking at the finish, that was not the case, just bad workmanship. I hope that this review will make people think twice before using you, unless they like to pay for work that won't last more than a year and a half- I sure would not have used you knowing that I'd be back to square one so quickly.

The best and most honest contractor iI ever had step foot in my house... you need it clean, john…read morewill never rip you off!

From the owner: Floor Cleaning Service, Residential Floor Cleaning Service, Commercial Floor Cleaning Service,…read moreIndustrial Floor Cleaning Service, Tile & Grout Cleaning Services, Room Deodorizing Service, Water Damage Restoration Services

Glad I was able to find replacement tiles for my apt bathroom and lucky they were the exact same as…read morethe old ones and overall cost and installation was reasonable. The tile solution in Westchester has it all in tiles and flooring supplies and the staff were very helpful in helping me navigate the replacements. 4.5 stars on my yelp meter .

We definitely recommend Bruce and his team…read more We were searching for a tile contractor for more than a year, because (1) our bathtub wall from 1935 used non-standard size tiles and no one could source it, and (2) because most contractors said our shower stall needs a full gutting, which we were not ready for. We love our old house and wanted to preserve its charm as much as we could. Bruce was knowledgeable, respectful of our house, offered us multiple options so we are comfortable with the work. Bruce was the only one who found the tile that works. Raul took the plan to perfection. The tile work and grout repair work were seamless. He made sure that everything was leak-free and looked great. Even his demolition was quiet -- I had a remote meeting in the room across the hall and the demo noise did not interfere. He also cleaned up after their work very well. The work site was completely cleaned out. Thank you Bruce and Raul. We will come to you for any future tile work for sure.