Needed garage stairs for my house to built for my elderly mother. Tom did a great job taking the…read moreold stairs and making it less steep and safer for my mother to use and also included a rail. He is very smart, knowledgeable, and really knows his stuff when it comes to remodeling homes. I'm very happy with his work and would highly recommend him if you need a carpenter or remodeling done for your house.

Had some granite repair work that needed to be completed before listing a house. It took a while…read moreto get on the schedule but was WELL worth the wait. Our technician was outstanding and as I shared with management, "came out better than I could have ever hoped for."

We needed an older, solid surface countertop repaired. A big hunk of it had broken off a circular…read moreedge of the counter, splitting into two parts. The integrated white sink was also looking dingy. Well, the Stone Shop did a truly outstanding job repairing the break and making the sink look brand new. The repair was a difficult one to do, involving color matching and a rounded edge. We couldn't be more pleased with this outfit. They do excellent work at a fair price and they're really nice people to boot.

Bill did a couple projects for me and I couldn't be happier. He built a pergalo over our deck and…read morealso did our cabinets. Very happy with his work! I will be contacting him in the future.

Working with Bill was super easy! We got new kitchen cabinets installed, and I couldn't be happier…read morewith the quality of work. 10/10!!

IYKYK but I was in full stress mode after falling in love with a quartz counter I saw on line…read more Only one place said they had it in stock and I was very concerned about keeping the full kitchen reno moving along. Spoke to Irene Lopez and went down the next day. She showed me my "chosen" Terrazura and also had another slab she thought would work. Both slabs looked great with my flooring, cabinet and paint colors. I went with the Terrazura and everything continued to go smoothly through installation. I'm beyond thrilled with my new kitchen and love my quartz. Highly recommend Factory Plaza! And big thanks to Irene for seeing my vision and Alex for a flawless installation. I've forgotten the name of the gentleman who measured but he made a suggestion to add a strip of the quartz behind my stove and it made the whole look so custom. So highly recommend!

They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability…read more I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.They chose the easy way out, then ghosted me. Lazy fabrication and zero accountability. I am writing this because, as a small business owner, I am disgusted by the lack of professionalism from Factory Plaza. I have been ignored by Jose and the management team for over a week despite my repeated attempts to resolve a botched installation. I grew up the granddaughter of a Stone Mason; I know quality work, and I know when a company is taking shortcuts. I specifically chose my stone because I was told it would NOT require a seam. Later in the process, the story changed. It became clear they simply didn't want to deal with the labor-intensive task of maneuvering a large slab into place--a job that might have required a minor wall repair but would have resulted in the superior finish I paid for. I only begrudgingly agreed to a seam because they promised it would be executed perfectly. My original fears were justified: it was a disaster. The issues: * Poor Craftsmanship: The seam is recessed and uneven. It is a functional defect that collects debris and requires constant scrubbing. * Lack of Effort: While I understand vein matching is difficult, there was clearly no attempt at a professional transition here. It stands out like a sore eye. * Dismissive Management: After a failed "repair" (just smeared epoxy), the stone manager told me "nothing more can be done." In an era of digital fabrication, that is a flat-out lie. * Unacceptable Communication: Untimely and inconsistent responses. I'm having to reach out to them again and again and again waiting usually almost a full business week if I receive a response at all. As a business owner and full time mom, my time is valuable. I don't appreciate them wasting mine. * Lack of Transparency: It was never mentioned to me during the process that they would not be caulking the counter to the wall. When I brought it up, it was brushed aside as something in their lengthy contract. I would never dream of treating my own clients with this level of neglect. If the check has cleared, Factory Plaza is finished with you. The only reason I am giving two stars instead of one is because the kitchen island turned out well and Gina in the front office was a sweetheart who went above and beyond to try and remedy the situation. It's a shame the owners and management don't share her work ethic. They desperately need professional development in customer service and quality control. Factory Plaza: I am still waiting for a senior technician to contact me to fix this under warranty. My next step is a formal complaint with the BBB.

Extremely responsive and helpful with matching existing floor. Will work with again. The flooring…read moreis high quality and was reasonably priced.

We were really impressed with the work from Nick and SCV Floorsmith . Nick made this process as…read morepainless as possible. He came in the same day to do measurements which took minutes and when his team followed up to do the work, it was really well done. We were really happy we found them and the work was completed just as he stated. Phenomenal work at a reasonable cost. Thank you, Nick!

So perfect, you can't see a seam?…read more Five stars is not enough! A friend referred me to this local countertop shop. I had lived with new marble top installed by previous homeowner in my kitchen since I moved in 8 years ago. But.. the pattern was very busy, never had a nice sheen, and when I placed a clear drinking glass on it, you easily missed it? (You can't miss it in one of the pictures below.) First visit was to their Batavia facility to take home samples and discuss approximate costs with a very knowledgeable and personable staff. Second visit was to my home to measure. Third was at their site with templates of my layout on the actual slab so I could see the grain and seam alignment as it would appear in finished countertop. This was fantastic because as much as I loved the pattern I had selected, I did not like the way it would appear completed. With NO pressure at all, I was encouraged to choose from similar patterns on their many other slabs of quartz so I could get the look I wanted. Templates were placed on another choice and the veins looked like they would match close at the seam. Three professionals arrived promptly at 8am and departed at 11am (perfectly as promised) and the finished job was more than I ever imagined. I had to really search for the seam but could only feel it as it is perfect... can you find it in the picture? (HINT: blue post-its align on seam in second image.)

I used Windmill Countertops for a smaller home project and couldn't be happier with the experience…read more Even though it wasn't a big job, Mark and the team treated me with the utmost respect, professionalism, and care throughout the entire process--just as if I were a high-end client. ​They were absolutely fantastic to work with and made sure everything went smoothly. Their clear communication and quality craftsmanship proved to me that they value every single client. Exceptional customer service--I highly recommend Windmill Countertops and will absolutely be returning for any future needs!

I had a great experience with Redesign Floors and home ! I replaced carpet and hardwood with luxury…read morevinyl planking on my entire main level. I called and someone came out the next day. Mariusz, owner of the company was very helpful and sincere - he never made me feel pressured in any way, and helped me navigate the many different products to decide what was right for me and my family. Barbara Kozlowski

This company did an awesome job! Did a great job sanding the floors and making sure everything was…read morecovered to minimize the dust. They matched the color we wanted with no issues. I highly recommend using this company.

They did a great job raising our poured concrete patio rim. No more tripping. They were ontime,…read moreand when finished you never knew they were there.

Concrete Hero - Garage Floor Coating I came across Concrete…read moreHero by doing my own search for a particular Garage Floor Coater as I linked onto their extensive website. Everyone has marketing schemes & sales pitches, but I was interested in the work itself, and the Concrete Hero Site shows you what they can do! Great work--right there for you to see. The Videos were great & the direct, no-nonsense communication from the owner Pete was quite knowledgeable. After contacting them, our rep showed right on time, shook my hand, evaluated my garage and we had a clear-cut exchange of possibilities. Made me feel comfortable. We chose their company out of 3 potential competitors. The Hero Crew that showed was top-notch, courteous, quick, and yes--very clean. We couldn't be happier with the complete sealed & polished space that took us out of what was old & into what is now new! Thanks Concrete Hero! Absolute "Grade-A Recommendation" from us! -Richard P.