As others have said, worst customer service ever. Guy came to our house and took measurements and…read moresaid he would send estimate. After waiting a week or two, I called multiple times. Calls were never returned. I drove to the shop several times and was told he would send me the estimate. He never did. We wasted six weeks trying to work with him and finally worked with someone else that completed the work for us. This place is disorganized and uncaring.

Great service and selection. Very pleased with the installation and attention to the details.read more

This place has the latest and greatest. Displays are sold…read more Here's the thing; the customer used to be important. The attitude I received; how dare I inconvenience this man with a question? He shuffled me off to his underling; and let me know of my unimportance. This really makes me want to come back and send my friends. Beautiful shop - bad attitude.

My wife and I purchased kitchen and bath faucets from Advantage about 14 yeas ago and the service…read morewas great then, and 14 years later the service is just as great. We recently had issues with a faucet and handle, and the customer service rep (Corinne) at Advantage was amazing. Within minutes she had found the parts I needed and arranged for their delivery at no cost. It pays to go with top quality products. And, if you can, get them from Advantage - a top quality shop with a top quality team. I can't say enough good things about them!

I was searching for a flooring solution for my basement. I was unable to find the correct size for…read morethree months until i came across Koffer Sales Company! Their customer service was top notch, super patient and very helpful. After the first call, they were able to find the correct size flooring at a really great price. Highly recommended!

Before placing my order, I spent a good amount of time browsing other sites and this one stood out…read morethe most. A lot of places either didn't have the size I needed or were way too overpriced. Here, everything was clearly listed, the specs were easy to follow, and checkout was quick and smooth. My order actually arrived earlier than expected and was exactly what I needed. The material feels solid and high quality and installation turned out to be way easier than I thought. I've already recommended this site to a few friends who are working on their own home projects.

Cobalt Flooring recently completed my kitchen backsplash, and I couldn't be happier with how it…read moreturned out. The craftsmanship is flawless, every detail was done with precision, and the finished product completely transformed my kitchen. It looks even better than I imagined! Dave was wonderful to work with. He took the time to help me with every selection, answered all of my questions, and made the entire process easy and stress-free. I never felt rushed, and his attention to detail and commitment to making sure everything was just right really stood out. The entire team was professional, knowledgeable, punctual, and took great pride in their work. They kept everything clean, communicated throughout the project, and made sure every detail was perfect before they finished. I am beyond thrilled with the results and can't stop admiring my new kitchen every time I walk into the room. If you're looking for a company that truly cares about quality, craftsmanship, and customer satisfaction, Cobalt Flooring is the one to call. If I could give them 10 stars, I absolutely would!

I wish could have given any thing below the one star rating to this company because of its highly…read moreunprofessional, deceptive, arrogant, threatening and biased service. We were shown samples of Mohawk carpet at our house and we chose "Homefront 3" (the highest quality) but we were deceived and forced to accept an inferior quality but same color carpet to be installed. We also asked them verbally and in writing many times to bring the same samples shown to us before at our house along with the carpet we chose to be installed first before the installation so that we can match what we chose and we would be getting, but this highly rude owner (David Simon) of this company not only refused to do so as per agreement but also compelled us to come to his showroom again and see the sample and the carpet there which made no sense because he could have shown us any thing to there which did not mean that we would be getting the same carpet we chose to be installed at hour house. But having no choice and paying half money in advance in cash (he preferred to be paid by cash) we went to his showroom and he showed a small (about 8X10 feet) piece of carpet of the same color with no manufacturer's specification on it which seemed lesser in thickness and quality, so we refused to accept it. At that point he started yelling at us and he was very disrespectful with my wife. When we demanded our money back, not only he refused to do so but also challenged us to do whatever we can. We left his showroom with disappointment and regret why we chose to do business with this company. Having no choice again, we decided to accept the inferior quality carpet he was trying to sell. So, my wife called him to agree with him, but at this point he was more ruder and dictatorial and said that he does not trust us (we are senior citizens) and if we have to install the carpet I do not know when it would be installed but if we agree to do so. you have to pay the remaining half money in advance in cash. This was another violation of the sales agreement (by way the the sales agreement this company wrote for us without our consent has no terms and conditions on it in case either party defaults or want to cancel or to seek amendment in it). We felt like a hostage at this point and kept thinking what to do to get out of this enforced mess on it. Finally we requested an attorney from a church to seek help. This attorney is a nice man but very old and retired an we did not know his license was inactive and not able to take this company to court. He was of no help and for some reasons spoke in favor of this mighty company and told us to avoid being sued by this company. Now it is more than two months this company is not only holding our money illegally but demanding more money and threatening to sue us because he knows it is going to cost us more to go to court, and when as matter of fact neither this company ever delivered and installed the carpet we chose at our house nor even followed the flawed sales agreement it wrote for us. For some reasons there are many reviews in favor of this company but please read the reviews of a few victims of this company specially when it comes the review Ms. Nancy S. She faced the same what are being made to suffer.

I hired Davan to make marble tops for a dresser and two nightstands. Davan made and installed the…read moretops and they are beautiful - it looks like I bought a brand new bedroom set. And, everyone I dealt with at the company were as nice as could be. I very much recommend Davan.

Davan installed our new quartz countertops on 08/27/2025 after shopping around for several months…read more We ended up selecting quartz countertops from MSI. Some helpful hints based on our experience: 1. A big countertop dealer like MSI, located in Elk Grove Village, has a very large showroom where you can see the full countertop slabs. We had some preferences based on the web site pictures and the little quartz samples, but ended up selecting a different slab once we were in the showroom. You really want to see the full countertop slabs before your decision is finalized. 2. We were really disappointed with the Home Depot service, which is The Countertop Factory - Midwest. There was an extremely hard sell visit to our house and a take-it-or-leave it price. 3. Many quartz countertop installation services want you to select quartz they already have in stock. Davan let us shop around and we selected an MSI countetop, which MSI already had in stock. Our job therefore proceeded quickly from final slab selection to installation (less than two weeks). 4. I was unnecessarily nervous about our kitchen tile backsplash when our old formica countertops were replaced with new quartz countertops. We wanted to retain the old kitchen backsplash. That was not a problem and the installation occurred smoothly.

When StoneTek installed our new kitchen counters about 3 yrs ago, they had a remnant piece that…read morewould fit into our laundry room. It was laser measured. We made it clear that the counter had to be lifted at anytime if a repair was required on the washer or dryer. Upon install, they glued the counter down. Shortly thereafter, they had to remove the glue. Since the wall was damaged at that point, they tried to cut the stone down some. We just had to lift it again yesterday and now the wall has to be repaired again.... And I need to find someone to grind it down. I reached out to them another time in the recent past about it still not being the right size, but didn't get a response.

This is a great place to have a piece of furniture redesigned. I have a very old wooden plant…read morestand. The top was ruined from years of water damage. I took my piece and asked if they could replace the top with granite. I met Paige. She took me to the back of the store/yard to find an interesting piece of remnant. Paige found the piece. I also asked for them to use the rest of the granite stone for a two-foot round tray.

Every once in a while I'm lucky enough to find a company that puts true passion ahead of everything…read moreelse. When that happens, art and magic can become one. I found VIP Stone and Tile on Yelp while looking for some unique accent stone for a major renovation project in my house. I was already three weeks into a search, had traveled to multiple stores/suppliers and could not find the stone product to cover my walls. I was about to give up on stone. 20 minutes after walking into VIP, Phillip found the right stone and we began the process of creating an amazing space together. In fact, I was so impressed, I also hired VIP to create countertops and a bathroom vanity. I didn't think it would be possible to find someone as passionate about my house as me, but I did in Phillip and the crew VIP. Impeccable service, completely fair pricing, nice installation team, and a company that seeks perfection. As mentioned, that can only happen when passion is a driving force. Definitely find Phillip for your next project. You deserve perfection too!

We weren't ready for a total remodel nor even a replacement floor. We had one cracked ceramic…read moretile. Mark came looked the tile and gave us a reasonable quote, on just cutting out the old and putting in a close match. He measured and found a white replacement that is almost a perfect match. The tile guy wasn't happy with the grout choice so went and got 2 other choices. We picked and it looks amazing. We will be able to enjoy the close match and admire the work each time we look at it. This business has 50+ years of work and I hope they have 50 more. The store has a plethora of gorgeous products to decide on for a bigger project. Please support them

If you're looking for the high quality epoxy coating for your garage, partnering with a company…read morethat won't cut corners, or price gouge, call Broadleaf. I had my garage done years ago and it still looks new. Gave a relative their number, and they did an amazing job. Since didn't review a while back, doing it now since my relative also had a great experience.

Did lots of research before we chose Broadleaf to grind and polish our residential basement floor…read more Read all kinds of reviews and testimonials and did our best to read between the lines. Spoke with at least five other companies and asked tons of questions. Ultimately Broadleaf got the nod over the others because of their professionalism and their flexibility in working with us as we narrowed down what we wanted. At one point we even visited their facility to view finished flooring in person in order to clear up our own indecisiveness (recommend this by the way - actually seeing the various floors and walking on them made us swing completely from one finish...to a radically different one in a matter of minutes) Broadleaf was the right choice. Found them to be a first-class operation.They're staffed by folks at every level who give it to you straight and know what they're doing. The crew showed up on time at the appointed date and worked their butts off until they finished 3.5 days later (half a day beyond what we';d contracted for because they "weren't happy with the result yet" Really glad we chose them; everybody swoons over the new basement floor. Check em' out...