03/30/2026 - My family had a very disappointing and upsetting experience with a graveyard director…read morenamed Lizzy. During such a sensitive and emotional time, her behavior was incredibly unprofessional and lacked basic compassion. She was impatient, dismissive, and even rolled her eyes while we were performing a cultural ritual to honor and say goodbye to our grandmother. We were delayed about 20 minutes because a few family members took a wrong turn, but during that time, we could have been given the opportunity to spend meaningful final moments with our loved one. Instead, that opportunity was taken from us. When we were finally allowed to view our grandmother, we were given only a few seconds, barely enough time to process the moment, while Lizzy counted down with her fingers. It felt rushed, cold, and deeply disrespectful. She then left immediately afterward, offering no support or understanding. This is a beautiful graveyard where our family members are laid to rest, and in the past, we've had directors who were kind, patient, and accommodating. That is why this experience was especially shocking. No grieving family should be treated with such insensitivity. I truly hope no one else has to go through what we experienced.

I want to take a moment to recognize Tristian for going above and beyond during a very difficult…read moretime for my family. He took the time to explain everything clearly, showed real patience, and worked with us in a way that truly made a difference while we were grieving a loss. I also want to thank the company for being understanding and accommodating with us during this time. That level of compassion and support does not go unnoticed, and it's something we genuinely appreciate.

What an awesome and outstanding experience I had despite my circumstances. I contacted Sierra View…read morea few days after my mom had passed away. I had a very unpleasant experience with another entity that had picked her up. I called and spoke with Jessica. She was very reassuring and put me at ease from our first conversation. She gave me detailed information of how much it would cost to get mom's body released from the other entity, and she did it swiftly. She was responsible, dedicated, supportive, understanding, delightful, caring, and very kind. I was so unsure of how to handle everything. She was so very helpful and sweet no matter how many times I called. She never made me feel like I was a burden or worried her too much. She paid attention to every detail of my mom service. She noticed that my mom had on nail polish that was chipped! She called to ask if it was okay to polish over her nails. I'm extremely happy and overjoyed with the way Jessica and her staff handled our family. I highly recommend using this company if you have a loved one that has transitioned.

My father recently passed away unexpectedly and I had never gone through something like this in my…read morelife, and it was just so hard. My family and I were so blessed to have such an amazing funeral director by the name of Lyanne Ginocchio. Lyanne listened to everything that we were asking and she never made us feel rushed at any time. She was so kind and made the process easier to go through. I will always appreciate her help and kindness. She deserves a raise.

I went with a friend to finalize her husband's wishes. We were taken care of by a wonderful, caring…read moreand incredible professional woman, Magan Seymore. She handled every single detail for us in such a way that I am going to use her for my advanced cremation plans. Wow, just incredibly impressed with this extraordinary woman! Thank you, Magan, for everything.

We purchased preplanning from Lauren and not once not twice but three times we explained that we…read moreneed to have the person's body cremated in California, and then the cremation sent to Texas. She assured us 100% that two locations could be used as long as they did in fact, use part of the dignity memorial pre-service. Both of the places we selected did however they flat out refused after they did the removal of the body and had the body. They refused to cremate it and ship the remains. However, they agreed to ship the body where they could make more of a profit and up charge from the pre-covered cost. I can't endorse this business. They won't call us back. Something is a very mess here. A Better Business Bureau complaint will be filed. If they don't handle this issue within a few business days this is just a bad time and they're making it worse.

I have felt truly accompanied by the staff at St. Mary's from beginning to end. My husband and I…read morepurchased our services more than four years ago, never imagining that we would unexpectedly need them for our son at the beginning of this year. Throughout this heartbreaking experience, the staff has been incredibly compassionate, caring, and supportive. They took the time to clearly explain each step of the process and made sure we understood what was needed during such a difficult time. I am deeply grateful for the kindness and care they have shown our family, and especially thankful that my son's ashes are resting here at St. Mary's. Knowing he is in such a peaceful and sacred place brings us comfort. I am very grateful to the entire staff for their compassion and support when our family needed it most.

Highly recommended. I had a good experience during a very tough time. It doesn't hurt to give them…read morea call and speak to their knowledgeable and pleasant representatives.

My husband passed away suddenly on March 10, 2026. I wasn't prepared for anything. I remembered…read morePSM Monuments did my sister's marker in 2023. My niece highly recommended them. When I called I spoke with Natalie. She was so kind, friendly and so very helpful. When I finally found the picture I wanted to use I wasn't thrilled with what my husband and I were wearing. We were wearing just casual clothing on a cruise we were on. I had another picture of us from our formal night but didn't like pose as much. I couldn't believe they were able to take what we were wearing in the formal picture and use it for the picture I had chosen. It was absolutely amazing! I can't thank Natalie and PSM Monuments enough for making this very difficult time so easy for myself and my family. Sincerely, Denise & Family

My husband sketched our son's headstone and they replicated as perfect as we could ask for. Sergey…read moresaid we could do any shape and was very detailed about everything. If we were to change something how the maintenance might be. Also, it was finished in 6 months ontime for my son's birthday. I had a photo of Aven driving and Sergey edited the photo so it looked like he was driving the actual bus.

Highly do not recommend. It's been a month since my mother has passed away & she has still not been…read morecremated. They also messed up on paperwork regarding the death certificate. We have had to re-sign things multiple times. And have not been being updated. Things are not being really explained to me and my family. This process is so much longer than I anticipated. Overall, I do not recommend.

I am beyond disappointed with the service we received from beginning to end -- and sadly, there…read morestill doesn't seem to be an end in sight. During one of the most difficult times for our family, the lack of professionalism, compassion, communication, and organization was shocking. I had no idea Dale even noticed me repeatedly asking, "What next?" throughout the process, but I'm glad I wasn't the only one who witnessed the confusion and unprofessionalism displayed by the staff. From the very beginning, it felt like my grieving mother -- who had already paid for family plots years ago -- was being upsold during an emotional and vulnerable time. To make matters worse, we still have not received the death certificates that were paid for when the services were arranged. The follow-through has been unacceptable. The staff even asked my sister to leave a review, and trust me, she fully intends to. What makes this even more heartbreaking is that our family has trusted Sunset for generations. From great-grandparents to my own child, many of our loved ones are laid to rest there. We have dealt with them for years, and the difference in service and care compared to the past is devastating. What was once respected now feels like a complete disgrace. This experience has been painful, frustrating, and unacceptable. Something needs to change. Families should not have to fight for basic communication, respect, and services they already paid for while grieving the loss of a loved one. Sunset has become a disappointment to the very community that trusted them for decades.

As if my last review weren't enough, I went into the cemetery today to clean off my parents' grave…read morein the mausoleum for the yearly cleanup and I discovered that the rosary I bought for the grave was stolen. Everything else was there except for the rosary. I looked around and noticed that there were rosaries on other graves but I guess because mine wasn't plastic and had shiny crystals someone just had to have it. I bought that rosary from my church. People came from Bethlehem to sell things during mass that they made in the holy land and I bought it specifically for my parents' grave. I guess you can't even trust a Catholic cemetery. Just a warning: Do not put anything of sentimental value on the graves at this place. There are obviously thieves there happily looting the graves. Ridiculous. It could have been anyone: a patron visiting another grave, a person the cemetery hired from the outside, an employee, a groundskeeper. Who knows? You would think that theft wouldn't happen in a place like this. From now on I'm just putting fake flowers on the grave now that I know there are thieves that come to this place. What kind of person steals things off someone's grave? Just unbelievable. My parents deserve better.

This Calvary Cemetery & Funeral Center Really helped our…read morefamily, We had my loving Brother Dan service on Friday it was the hardest thing to do. We have a very large family plus all his friends surrounded us with lots of love and laughed. We had father Carroll with us which extra special to our family for the mass and reception. Calvary did a excellent job with the large room we had and making everything smooth for us We were all so please in our time of need We had some of my brothers cars to show off in his honor

About four and a half years ago, I turned to Simple Traditions Funeral Services to help me with my…read morehusband's cremation. At that time, they were very professional, supportive, and efficient. They treated me with kindness and respect when I really needed it. I wasn't in a good place to write a review back then, but now that some time has passed and I'm feeling a bit clearer, I've started the process of moving my husband's ashes into a proper urn and planning for his burial. I reached out to Simple Traditions again to assist with transferring his remains. They not only helped with the transfer but also updated the burial permit for me and guided me on how to obtain his veteran flag. Once again, I was met with warmth and courtesy. Cherie, who assisted me, was knowledgeable and very helpful, guiding me on what steps to take next. She represents the company well. I wholeheartedly recommend Simple Traditions to my family, friends, and anyone else who may need their services.

when we went to simple traditions, we were very happy and impressed. cheri was wonderful, no high…read morepressure. we paid up front, oct. 6, 2025. our ck cleared oct 7, 2025. it was for my husband's mother,.my mother-in-law. our mother decided to move to tennessee with her daughter. so we asked for a refund on august 5,2026. explaining the situation. we were informed the office manager should be back on august 17 2026.. i called aug.17,2026. no she's not back yet. never received a call my husband went to our bank to withdraw some cash, guess what ... our account was drained. my husband found out that simple traditions re-deposited the same check that went through our bank in october 2025. once our check already cleared in 2025. nancy,nancy:states it was a mistake: my question for nancy is why in the world would you keep a check.for 10 month ?????? that ck should have never gone through twice. when i work in accts receiveables after posting the check always stamped :received or posted. Well, anyway our bank contacted the FRAUD DEPARTMENT. My husband went to pick up our check. Nancy, gave him the check. NO I'M SORRY NO APOLOGY, NOTHING. We also plan to dig a little deeper.​​

They are so professional and kind. My family and I really appreciate everything about the way they…read morehandled my Brothers cremation.

Non-rendered items but still charged for it Very slowly in…read moreprocessing paperworks & not cooperating in fixing issues

So years ago my parents set up their arrangements with Lind Brothers. Mom passed years ago and dad…read morepassed Saturday. My dad is currently in NC. I called for help the gentleman told me he would call me later with the information I needed. 6 hours later I called and the lady on the phone was rude and condescending. Simple answers was all I was looking for. Will never use them again in the future.

If you are looking for a company to take good care of your loved one, this is NOT the right company…read morefor you. FYI - this company also goes by the name Lowest Cost Cremations and Burials. My father died on June 11, and we were told we would get his ashes and his death certificate within 7-10 days. After 7 days, my mother called and the woman on the phone was very rude and said she would call when they were ready. After 10 days, my mother called back. The woman on the phone said that the hospital made a mistake and so they didn't have the death certificate yet. My mom started calling daily and each day she would get a different story as to why the death certificate hadn't been registered and why my dad's ashes weren't ready. On July 3rd, my brother went in person to ask, and someone showed him the computer screen and said everything would be ready on Monday, the 7th. When my mom called on Monday, there was a whole new story as to why the death certificate and my dad's ashes weren't ready. At this point, I called and informed them that we would be transferring my dad and that we were going to need a refund. We had my dad transferred that day. Then a few days later, my mom called to confirm the refund check was ready before she drove over there to pick it up. My mom was transferred to a different woman (who identified herself as a manager), who started yelling at my mother as soon as she picked up the phone (thinking it was me on the phone). When my mom went to pick of the check, the woman scoffed as my mom walked out. The lies and the rude treatment from the staff here was unacceptable. They have made a very painful process even more painful. Do not trust them with your loved one.