Does this place answe gheor phone ? I've callled so many times to book appointments and they do not answer and sometime it just says busy . I get they might be busy with clients but they need to improve customer service . Wel taking business else where ! read more

Just checked out the new spot in Mountain House. Got a regular pedi and everything was great and everyone was super nice. I was a little nervous cause of some of the reviews. I will be back to support our town businesses. read more

Come here if you are ok with low quality service. They don't value customers here. Go to Tea Nails in Dublin where service and quality is top notch. It's a bit of a drive but I'd rather get my money's worth. I used to go to Tea Nails for years but started coming here when they opened to give them business but I just couldn't get satisfied with the service I get. I stopped getting my nails done regularly and yet the moment I came back for just a simple manicure and pedicure ( cleaning and natural color) they couldn't do it well and one staff started raising her voice. Their customer service is the worst! You cannot express dissatisfaction. Seems like you get what you get. Never coming here again. Rude staff. They don't even smile. They need training and learn some etiquette. I went to Tea Nails in Dublin to get my nails re done on the same day. I had to pay again but at least I'm happy. read more

Cindy used to work in Danville and she was my FAVORITE! I would wait for her to be available. I have followed her to her new salon - I am so happy for her! She is nice, friendly, does a great job with manis, pedis, and waxing (waxing to come soon to the new salon). Salon has been re-done, so everything is new and clean. read more

The worst. Incredibly disappointed. They ruined my nails. I got cuts and it just looks horrible. They took off my gel nails with artificial nails. They didn't remove the gel properly. Just FYI using artificial nails for removing gel nails can cause actual damage for the nails. Not only did it cause my pain and cuts and highly likely bruises. Would give 0 stars if possible. Even the clear nail polish just garbage this should be ranked the worst nail salon in America. Honestly horrible. You should NOT charge anyone for that worst service ever!!!!! read more

Stoneridge Nails - My ruined nails after visiting this place - Nail Salons Near Me - Mountain House, California

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My friend comes here all the time, so she introduced me to this place. We came here, easily found parking in the lot, then had to sit and wait. From then on, it was all downhill. 1) Couldn't understand a single word from the lady who was helping me. She had a super thick Vietnamese accent. Good thing my friend was able to "translate." 2) The lady trimmed my nails shorter than I wanted. 3) She also filed so quickly that half the time, she was filing my skin instead of my nails. 4) I asked if the lady could do nail art. She says only simple ones. I showed a fairly simple accent nail design. She says okay a few times in the beginning of our interaction, and I thought everything was clear. Turns out later, she totally forgot to do the design! When she realized this (and only because my friend asked about it), she told me it's too late and that she'd do a design next time - ha! Nope, not planning on coming back. I don't even get a discount??! Unbelievable. Then, she later decides she'll try to paint the design over the top coat. The design itself didn't turn out the way I wanted it to. 5) The ladies work quickly here, but they don't do an excellent job. That's the trade-off. My nails weren't covered completely with the polish. For gel nails with a design on one finger per hand, it came out to $30. I almost didn't even want to give a tip after my experience. Maybe I would've had a better experience with a different lady, but this was definitely NOT a great first impression! read more

Stoneridge Nails - Nail Salons Near Me - Mountain House, California

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The service was fine, but I didn't like there wasn't a menu listed, so I didn't know the price for a mani/pedi. Also, I didn't like there wasn't other mani/pedi options, like a paraffin wax pedicure or hot stone massage, etc. read more

TERRIBLE SERVICE HIGH PRICES!! The techs at this salon need training. I have tried multiple times to give them benefit of the doubt. Scraped my fingers, sloppy nail painting, nicked with drill. Go somewhere else! read more

I came in and asked for shellac toenails shellac strong nails from my regular nails. The lady did not understand me and she did regular nail polish on my toes. The next day my finger nails broke off so I went back the following day to get it fixed but they were closed which they were closed on a Wednesday. I went back today to get my nails fixed the lady told me as I kept explaining what I needed to be done to stop talking that she knows what she's doing. I told her excuse me, you just told me to stop talking. Obviously you guys don't understand what your customers are asking for so I need to make sure you completely understand before I waste my time and yours again. They are very rude and were talking about me behind my back and in their own language ! I will NEVER EVER go here again! It's a total waste of time. read more

Poor service, overpriced, disorganized. Kept arguing with me over callous remover and how its extra (that's fine, that's normal) and I should instead do it myself at home (because she forgot to do it during the pedicure). Huh? I came here for a pedicure not a polish change. I can paint my nails at home by myself including gel since I have the full lamp and kit. I come out for the extra things, like the massage and the exfoliation, both of which these folks don't do above the ankle (like what?). Petals & Polish on Fallon is way better. Skip this place. read more

Hong did an absolute amazing job and I am very happy with my nails. I strongly recommend! read more

I stopped by after my dental appointment because my gel nails were a peeling and grown out mess. I was assisted by Tiffany, who was amazing. She took off the old gel and very carefully reapplied a new color. She was very meticulous and I would recommend her for sure. Tiffany also gave me a very relaxing hand massage and extended it up-to my shoulders. The only caveat was that they used a metal cuticle pusher tool to scrape off any remaining gel polish and that can be very damaging to the nails, especially if you have weaker nails to begin with. Though this wasn't any fault of Tiffany's, as she only used the tools provided to her. I would have preferred the gentler wooden versions. Overall, it was a great experience, very affordable and I walked away with beautiful nails. read more

Stoneridge Nails - Nail Salons Near Me - Mountain House, California

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I think that this is one of the best places to get acrylics in the East Bay if you're not looking to break the bank. The prices are super good for the quality, and all the ladies here are very talented when it comes to full sets + fills. The ladies here are very very nice & great at what they do. It's best to book an appointment IMO because there are certain times where you'll be kept waiting if you just walk in because they can be busy read more

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Biggest pet peeve..: customer service! Acknowledge someone when they walk in and advise them to sign in or have a seat... anything really! I tip well always!! Even for the bare minimum because I have worked in the service industry... but come on! read more

I got water that was too hot for my feet. I keep getting scratched on my skin when my nails are getting buffed. and the lady who did my toe nails dug too hard into my nails. Why let me soak my feet and hands if it was going to last for 2 seconds. The whole experience was so uncomfortable. The hands were ok. The lady who helped with the payment grabbed my credit card like I wasn't going to pay her when I asked to break a $20 first. Rude all the way. Wont come again. Will drive farther for a better place. read more

Still the best nail salon!! Been going here for 10 yrs. Have been to other salons but Stoneridge Nails is still #1 in my book! Fast, courteous professional nails!! Girls are fantastic read more

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Decided to come here because my normal spot was closed on labor day. I also had heard that they do a good job from a friend. My mom and I each got a gel manicure and gel pedicure. We walked in so there was a bit of a wait, but the technicians greeted us right away and took us as soon as they could. The staff is very friendly and they double check with you to make sure that the nails are to your liking while they are doing them, which I appreciate. They are also gentle with your nails and the foot/hand massages were great and long. They have a wide variety of color options as well. My mom and I loved our nails and the prices were reasonable! The gel also lasts long so you get a good bang for you buck! Great experience overall :) read more

Stoneridge Nails - Nail Salons Near Me - Mountain House, California

The ladies here do a great job. May be simple but it will do and for a good price. I have always had a great experience... so far. Make sure to make an appointment. It's always best to. Yes walk - ins are welcomed but having an appointment is a guarantee. Another great experience today for me. Thank you ladies for another job well done read more

I have been coming here for years. Always very clean and the employees are very friendly and professional. They sterilize all of their equipment. Even during the Covid pandemic, when they were open, they were very strict about adhering to the best sanitation practices. I've been so spoiled, I can't go anywhere else to get my nails done. read more

Nice atmosphere and music. My manicure and deluxe pedicure was wonderful.

Will not recommend this place. Went in when it opened for a refill and every nail tech looked at the clock and looked at eachother, no we don't have time TODAY we have lots of appointments. Seriously this is the kind of business you bring. Never again bad taste in my mouth, you will never get my business. read more

I took my mom and myself to this place for two acrylic sets. They charged $30 for each of our sets--square pink for my mom and coffin baby blue for mine. They're decent, except for the fact that they you need to pay extra if you're using card, and they don't give you a hand massage afterwards. The last place I've gone to, almond nail spa, not only charges you 35 for acrylic nails with shellac, but they don't forget the massage. They used regular polish on our nails and it's already begun to get scratches and chips. Additionally, the nails on my right hand are crooked, but basing my information by watching Angela's nail salon comedy stand up on YouTube my experience with other nail salons, you can say that your nails are crooked and they'd counter by saying that your finger is crooked. Anyways, it looks decent, but it's not the best experience. Might just go there for shellac on my regular nails one more time. But there are so many nail salons around here that are better than this one, and around the same price range. read more

Stoneridge Nails - Coffin nails with baby blue nail polish - Nail Salons Near Me - Mountain House, California

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I made an appointment but it didn't matter because I had to wait as if I made a walk in anyway. On the bright side I only waited 15 minutes! The prices are great and they do a pretty great job! They don't try to converse as much as other salons which I like. They just Gelish polish and that is what I got today! My cuticles could have been cut better but on a busy day like this I should've known what to expect. read more

Stoneridge Nails - Gel polish color #87 - Nail Salons Near Me - Mountain House, California

Today I was informed by my sister of the mistreatment she received while using 2 gift certificates at this establishment, gift certificates which I previously purchased for her prior to the pandemic. Not only did they try and tell her they were old and couldn't be used, note in CA gift cards/certificates don't expire, but they even went as far as to accuse her of stealing/forging the gift certificates even though it was signed, stamped, and the lady eventually found it in her gift certificate ledger. After receiving this information I called the store directly to find out why someone I had gifted services to was treated so poorly and accused of stealing. The person I spoke with tried to reiterate the above, the certificates are old, she then claimed one was used because my sister had previously come in with a certificate. Well yes, she has come in with a certificate before because I've easily purchased her no less than 5 over the years we've been in Pleasanton! Having multiple gift certificates to an establishment that you use over the course of many years does not equate to theft. Each time my sister or I have used a certificate at this establishment in the past, the store would retain it following use so I'm unclear as to how they can now claim she used it before (if she had, she wouldn't still have it in her possession). When I shared my displeasure with the way the person in possession of my gift was treated, there was no apology, she stated they were a small business. Let that sink in...I supported this small business not only for myself but by gifting people services and yet they treated a customer as a criminal when they went to pay using their gift certificates. I gave the business the opportunity to explain what had transpired given I was the purchaser of the gift, but I got nothing but excuses. There was no apology or even acknowledgment that it could've been handled differently so I can no longer support this business, I will no longer purchase certificates, and if I could leave 0 starts I would. read more

This is the second time coming here... the first time was w/out issue however this second trip was a horrible experience. When the lady was doing my pedicure, I felt an ingrown....the lady actually got mad at me and told me that I needed to tell her prior to sitting down that I had an ingrown. She was rude and loud about it. Then, she began doing my habds and my nails were lop sided when filed....one side was clearly longer than the otger bc she was lazy abd sloppy. When I told her about it, she starting going off in Vietnamese, got mad and knocked something over and made a scenen. Horrible service.......don't ever go here. read more

Stoneridge Nails - Right after a pedicure, this is what my heel looked like.....sloppy, poor work. They should be ashamed of themselves. - Nail Salons Near Me - Mountain House, California

Great service! Must look for Tiffany and Jenny. They are awesome! I did regular mani and pedi here. Will definitely come back again!

Cindy has a absolutely amazing! I'm extremely picky and have been all over and she's great. I've been going to her for at least 5 yrs now. I'd recommend her to anyone read more

. ONLY reason for this review is today service was ridiculous. Even Chairs aren't working definitely not a nice salon to look at it was convenient and I consistently had good pedicures. , I also have acrylic nails I decided 2 weeks ago to have them just star over with new set I thought that would help . I was PAINFULLY WRONG every nail on my new set broke on the base of my nails . Very painfully and has never happen to me . I came in today to have them soaked off . This woman continued to try and drill on my painful and broken nails , when I said this HURTS is there any other way she could have use other tools to push soft acrylic off my nail bed she said no this is fastest way . . She then grabbed TISSUES seriously ??? began to dig aggressively on my broken nail bed . Finally I just got up walked out . Normally I would never leave review really went back and forth not doing it but I've been wearing nails for years and NEVER have I ever ... smh read more

Stoneridge Nails - This is what I left looking like they take no pride in the work that they do .. shameful - Nail Salons Near Me - Mountain House, California

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I came here today with my sister, I thought it would be relaxing day for me. But I don't feel relax at all. We both have manicure and pedicures. But not so happy about it! I don't even get a hand massage. Hmmm... read more

Stoneridge Nails - Nail Salons Near Me - Mountain House, California

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Rudest owner and manicurist ever. Made appointment, for mani and I called to say I was running 15 minutes late, and she said to still come. When I got there there was 1 other person walkinf in the door at the same time. I decided to ask for a pedi as well. The owner babbled something in Vietnamese and the girl said we don't have time. Then 2 more customers walked and then (without appointment) for mani/pedis and they sat right down. Then I asked the woman doing my mani, not to file down my nailbed but she just kept filing. Then she asked if I wanted a gel manicure. I said no. Why would I spend more money when they refused to do my pedicure. They pretend not to understand when it works toward their advantage! When I spend my hard earned dollars, I expect to get good service with polite owners who actually care about their customers. read more

Great service! We have been going here for a couple of years. I am able to call the morning of and get a time for that day!

I think this is going to be my new go-to nail spot. Only $65 for a gel mani pedi, and they don't skimp on the leg/hand massage time! My feet always get really dry and I hate them, but they're looking good now I will be coming back read more

Stoneridge Nails - New nails - Nail Salons Near Me - Mountain House, California

As soon as I walked in they greeted me and asked me what service I would like and it was amazing pedicure my feet felt amazing smooth! I will be back very soon ! read more

HORRIBLE experience and poor job! (please see pictures of other customers injuries and poor job) i have witnessed several times how they mistreat customers and are unable to listen to what customers ask for. Compared to the quality of nails they do their price is WAY TOO EXPENSIVE! Even thou i did tip them nicely and brought gal friends (new customers) they were RUDE and lack any manners to treat customers I HOPE NO OTHER CUSTOMER HAS TO BE MISTREATED WITH THEIR RUDE attitude read more

I love this place. They do such a good job and are really accommodating. If you find someone you like its easy to make an appointment the day before or day of. But if you don't have a preference its easy to get a walk in. read more

$30 for a pedicure and they just cut, file, barely any scrubbing and polish. I have been to other nail salon in the area with better service. read more

Cindy and her team are so nice and efficient! What a nice treat to be able to go into a nail salon that is clean, quiet, and relaxing. Cindy was very nice to me when I wanted to use multiple colors and she didn't give me a rude look, she kindly accommodated me. You will not be sorry - treat yourself to a nice service at this delightful place. read more

Stoneridge Nails - Shellac manicure! - Nail Salons Near Me - Mountain House, California

I got a mani/pedi here a couple months ago, and the service was great. Really friendly ladies. My nails looked great, but the only thing is that my manicurist (I don't remember their names, sorry!) filed my nails down quite a bit just for a regular manicure, and since then, I've been trying to repaint them myself and it just doesn't look good because of the texture. My usually-very-strong nails have also been peeling and breaking like no other. I'm waiting for them to grow out to get them done again. The woman who did my toes also scrubbed way too hard and made the back of my heel bleed :( now I'll forever have a scar there. I'm still giving 4 stars because they were very nice and did a great job minus those two things. read more

Upside: They do a great job. Very professional $23 pedicure Doesn't smell, none of that chemically scent Downside: -The color selection was limited; mostly reds, grays, and muted pinks/purples. -I like places that have clearly defined places to pay but they don't, felt awkward to just stand there holding the money read more

Uhm... Five stars... Seriously? It disgusts me that i'm forced to put one star up. Came here to get my month old acrylic nails taken off plus a manicure. What do I get? Some lady ripping my nails off, causing me to bleed. Yes, I cussed, but wouldn't you if your nails were being ripped off?!!!!! I don't understand why she continued, I gave this woman the benefit of the doubt thinking, maybe she knows what she's doing. I was wrong. She had no idea. I should have stopped her from the removal of the first nail, cause it only got worse. My finger is in pain right now, and I left with my nails lookin like $?@!. I don't trust them, and I don't trust these reviews. Please be sure to check out the picture i am going to add in case you have any doubt in my review. Horrible, horrible HORRIBLE! I would not recommend this place to my worst enemy. read more

Stoneridge Nails - Glad everyone else seemed to have a great experience. unfortunately i did not. Never to set foot in this place again. Ever. Ow. - Nail Salons Near Me - Mountain House, California