My wife went to Walmart Pharmacy to refill a prescription of mine for eye drops. The pharmacist…read moresaid the prescription had expired and would have to be renewed. My wife called Eye Health from there and asked for the prescription to be renewed while she was at the pharmacy. The reception or whoever she was talking to said that couldn't be done. The doctor would have to do. (I had just been seen by their doctor two weeks earlier). Nevertheless, it could not be done. I called Eye Health when my wife got home empty handed and asked why the prescription could not be called in or faxed to the pharmacy while she was there instead of making her or me do a second trip. Whoever answered the phone this time said it could and she didn't understand why someone would have told me otherwise. She said she would have it called in immediately. In fact, I think she claimed to send it while I was on the phone with her. My wife made another trip to the pharmacy a few days later to pick it up. It still had not been called in. I called Eye Health again. No live answer, only a recording inviting a message be left. I asked for them to call me. A day later, no call returned. I sent a message explaining essentially what I have written here, but never got a reply to it. I called again. Again I can't get a person, only a invitation to leave a message. I left the same message to call me about the missing prescription. Another day goes by with no return call. I called the pharmacy to see if perhaps they finally called in the prescription but didn't give me the courtesy of returning my call to them apologizing and telling me the order had finally been done. But NO. No call has ever been returned. I am through with this doctor's office.

This place is pathetic..I waited for a Dr Nguyen for 1 hour and 15 minutes, then she checked my…read moreeyes and I was in the office with her approx. 10 minutes...she was in such a hurry to get me out of there...The front office ladies weren't much better...they were abrupt and one of the ladies was apparently on a personal call because she checked me out without taking payment then yelled at me as I was getting into my car out in the rain....never again

If it is Dr. B Chang. I've been there. Absolutely great. He is the best in town. Friendly staff!!read more

Had follow up appointment here following eye surgery in Franklin…read more Building is "tired" and in need of sprucing up. Staff - on the other hand - all rate 5 stars for their care, compassion, professionalism, and courtesy. Thanks to all, reception, nurses, and doctors.

This was one of the best eye care experiences I've had in a long time. My son and I both have…read morecomplex prescriptions, and the entire team was exceptionally kind and supportive. The doctors were thorough and attentive, ensuring we each received excellent care. I was also referred to additional specialists for follow-up treatment and was able to receive immediate attention during my visit. Overall, it was a very positive and professional experience.

Was talked into getting progressive lenses. I tried wearing them for 2 weeks, and I could not get…read moreused to them. I could not see anything clear, near or far. I took the glasses back to have them verify it was the right prescription. They said it was. I said, well, I can't see anything and that they are useless to me. The response from the front desk was like, oh well. Now I am stuck with glasses that are useless, and can't get new ones with my insurance for another year. Stay far away from this place!

Great doctor, staff and experience and I didn't have to get dilated! Win for me! Awesome frames to…read morechoose from also and so many styles and price points. The office was also very clean too

Highly recommend! I was able to make a same day appointment and the staff was very helpful!…read moreComplete price transparency and they helped me get only what I needed and nothing else.

I spent years since the age of 7 getting faulty prescriptions for glasses and then contacts. I…read morestarted going to Dr. Martin a few years ago, and not only does he ALWAYS get my prescription perfect...he is always quick, courteous, and his practice doesn't charge me for anything frivolous, unlike other places I've patronized in Murfreesboro. The icing on the cake that caused me to write this review? Today, I went in to his office without an appointment because the glasses I ordered from Warby Parker weren't right, and they gladly (and very quickly) figured out the problem, wrote down the measurements I needed to give WP so they could fix my glasses, and didn't charge me a dime. Everyone there is always so pleasant and professional, especially Dr. Martin, and I couldn't be more pleased with this fine group of people.

Make an appointment it will go smoothly and a great deal my wife got an eye exam and to pair of…read moreglasses for $195 with two pairs of brand name frames!

Mostly rude, tall guy with long hair and beard completely rude. Should maybe consider another kind…read moreof work. He was rude to the nice lady at the front desk.

This doctor was wonderful!! Great quality of care! My eyes are doing great!!! His sweet…read morereceptionist was very nice as well.

Dr. Vinson is amazing. He is thorough, knowledgeable, attentive, and kind. He diagnosed my eye…read moreproblem after a comprehensive exam and arranged for a retina specialist himself, ensuring I could get in to the specialist as quickly as possible. Excellent care.