Ryan is always an absolute pleasure to work with. He's not only courteous but extremely organized and efficient. My curtains look amazing. Ryan ROCKS! read more

Jason was extremely helpful and efficient. His design turned out great! Install was super easy, too!

This was a follow up from Stoneside to fine tune some things. This time a new person named Justin came and he was spectacular. Addressed all the issues I had AND found some himself. Wow! Seriously recommend this company. read more

The blinds look amazing! Our team of Ted, Justin, and Efrain was extremely professional and efficient!

Service was excellent. Very professional and very polite. The installation was fast will deff hire again. Justin did an awesome job.

Justin came for measuring blinds. Explained how blinds would be hung. Professional and thorough.

Al did a great job. This was my second time having them in, always happy with service from Stoneside.

I just wanted to thank Stoneside Blinds and Shades, and in particular Caleb for helping to scope our request and Ryan for his exemplary work performing the maintenance. We recently moved into a unit that had blinds installed by Stoneside and the previous owners said great things about this company and given my first experience working with them, I can see why! They provided great value for our ask and they'll be at the top of our list for any future projects involving blinds. read more

Stoneside's service is amazing! I purchased our shades years ago and when one became jammed today, Oakley was able to come out the same day of my call and fix the shade within minutes of arrival! He was courteous, efficient and knew his stuff! Thank you so much, Oakley and Stoneside! You saved Christmas! :) read more

I just had the most bizarre interface with whomever answered the 773-528-3158 listed phone number for Stoneside today. After I gave some of my personal contact information and was told a designer by the name of T.W. (I use initials to protect her privacy) will be in touch. I asked for her cell number so I could recognize it being a legit call if my phone gives the "scam likely" read-out. This information somehow was not allowed to be given, how very odd that a vendor will not give out their contact info.? After all, I gave them all my contact info. Anyway, I repeated my incredulity when I was probed for another piece of contact info, and she responded something to the effect of "we already talked about it, I don't understand why you are bring it up again." So unfriendly as the first line of customer contact. I don't think I've ever been told off by a customer phone answering rep. before. read more

Update: after the almost 3 weeks delay to get hardware, installer comes (who is a nice guy) but can't finish the job because the drape itself is just terrible. The stitches are exposed and it's not even the right length. These two pieces of drapes total almost $9000 and look like crap. They are supposed to be ceiling to floor but hangs almost 1.5 inches off the floor and looks terrible. Guy try to tell me oh it's not on the notes to touch the floor. Literally what I ordered was ceiling to FLOOR drapes. Also every single photo on their own website for custom drapes shows drapes touching the floor, it is basic assumption. What a joke. The track is also super junk and gets stuck constantly so you can't really open/close the drapes without walking back and forth and pulling from the middle. He leaves and said they'll have to figure something out and it's been a full day and no solution.....it's quite unbelievable and sad. read more

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Stoneside is an outstanding company. We are extremely happy with the quality of their products and service. In particular, our installer, Ryan Mrockowski, was efficient, thorough, polite, and solicitous of our opinions.The entire process was first rate. Harry Rossi read more

This was our second time using Stoneside. Another great experience all around. Our design consultant Jason guided us expertly and thoughtfully through the many options. A special shout out to Ryan our installer who took such great care and did an absolutely awesome job. We're delighted with the end result. Price, quality & workmanship -- 5 stars! read more

I paid exactly $2360.30 for a single motorized custom black solar shade. I ordered them on 8/30/2023. Salesperson JW did my consultation in home, took measurements, noted I had a handle to the door to the balcony and stated it was not going to be a problem for his company to install. He then charged me the full amount up front. I had a subsequent final measure appt in which I was assured again that the company could deliver what I paid for. I then waited over a month for my installation. On installation day, the installer was given defective goods. The motor didn't work. Then the back up motor didn't work. Then, an attempt to replace it temporarily with the wrong motor also didn't work. In the entire process, my solar shade was damaged. Come around next day I needed to call back several times (about five times) for customer service to finally connect with me. They made no attempts to make it right by offering compensation. I had to request a refund of my $315 dollar installation fee. CB of customer service to tell me "it's $249 dollars. I can't give you a refund beyond that." Well on my receipt the total installation fee was actually $315. So I had to push to get refunded that. I still haven't gotten that refund. I received no apology for the wasting of my time, the poor customer service, or the inconvenience. Now, Stoneside has $2360.30 of my money. They need to remake my shade and quote me 1.5 weeks of time to do it. On 10/10/23 I get a call from CB informing me that the shade cannot be made for my window. I was told JW, the one who sold me items, will reach out to me shortly. I received no call from JW and instead had to call myself. It took over 4 hours to reach them. I am informed that they have decided to abandon the project and refund me because "it's causing problems and we actually can't make that shade for you." I was told they would out a rush on my refund. I have yet to obtain my refund. I demand my refund in full immediately. read more

I am very happy with the quality of the product that Stoneside delivers. Over the years, we have purchased shades for both doors and windows through Stoneside. It is extremely easy to schedule measurement and installation. This last time, both Sam and Ryan were outstanding. They both handled the specific nuances of our Chicago condo's window with ease and expertise. Ryan took time to answer all of my questions and explain things very thoroughly. If you use Stoneside, ask to have Sam or Ryan measure and install. read more

I can't speak highly enough about Stoneside. First of all we are extremely happy with the Shades. From the quality to the look to the ease of using them. Vai and team were amazing in their knowledge and recommendations. We have a 100 year old home that underwent a remodel so while some of our windows were perfect some were not. So placement is very key in hanging shades. I have to tell anyone who reads this post to trust their advice on function and placement. Stoneside is very good at what they do, so take their advice. If you have questions just ask and they can help understand what you are looking for or may help educate why you should look at an alternative or go with what you wanted because it's a good choice. The communication is amazing. Always on time and if running a few minutes late they call and text! With our busy lives we rely heavily on communication and they truly Rock!!! Also their warranties are really great. I feel the product will last quite some time without the need to call for repair. read more

Stoneside Blinds & Shades Chicago - Snapshot of our shades. Super happy. They go top down or down up. Just what we needed. - Shades & Blinds Near Me - Chicago, Illinois

Say yes to Stoneside!!! We first shopped around with several other companies. Stoneside was the most helpful, friendly, and professional compared to everyone else we met with. Everything from the design, measuring, and installation was a breeze. Everyone was very quick to respond through email, texts, and calls. From start to finish, it only took a couple of months. We first worked with Jason in the design process. He was very patient in answering a million of our questions. As an interior designer, he had many great suggestions. He made several quotes for us to help us make the most informed decision. Next we worked with Jamie who measured for the shades. He was professional and also made great suggestions on how the shades should be installed. Finally, Robert installed the shades. Robert was friendly and professional. Everything looks immaculate. He even installed them with white gloves on! He patiently taught us how to use the automated shades. And everything looks fantastic! read more

The blinds are beautiful and the installation was done with perfection. Everything went very smoothly and I am so happy that I bought these. Ryan and Jason were excellent!!! read more

Excellent customer service - knowledgeable, professional and caring. I felt like a valued customer rather than just another install. Having worked with another blinds/shades company prior to Stoneside - I would recommend Stoneside 100x more than the other company - 3Day.... read more

After finding Stoneside Blinds & Shades through a Google search and seeing their great reviews, I decided to check them out. They had a wife selection of different drapes/shades/etc at decent prices, so I scheduled a free in-Home consultation. I am so glad I did! Tiffany came out, looked at the style of our whole condo, and made suggestions to match the aesthetic we already had. Her suggestions were conscious of my budget (although she definitely convinced me the upsell was worth it), and she painted a beautiful picture in my head of what the room would look like with various choices. I could not have been happier working with Tiffany and Stoneside Blinds & Shades! UPDATE: Ryan came by to install our blinds and was about an hour ahead of schedule. He called to ask if I wanted him to come by earlier or at the scheduled time, and I said I was fine with him coming early. He installed everything wonderfully, but what really impressed me was that he offered to patch and paint the holes left from our old drapes and rods. He did all of that extra work for free out of the goodness of his heart! I can't say enough good things about my experience with Stoneside Blinds & Shades. read more

We had a fantastic experience with Stoneside Blinds and Shades. Our rep Tiffany was extremely friendly, accommodating and knowledgable. This is a bit pricier than you might normally pay for blinds, but they come to your house! When you experience an in-home visit, it makes you realize how insane going to the store to buy blinds is. We were able to look at samples and colors directly against the walls they would be hanging up against. Lighting plays such a factor too that it just made the in-home visit experience worth the extra spend. Tiffany did a great job of trying to gauge what we liked, what we didn't like so she could make suggestions and adjustments. She really was a partner through the whole process. She even talked us out of blinds for smaller, elevated windows because we would never really use them! (And she was right) Our installer was friendly and knowledgable. The blinds have a great look and fit. I would definitely recommend Stoneside Blinds & Shades and Tiffany in particular. read more

Great company. Our curtains and window treatments look amazing and will definitely be doing the other rooms in the house. Ryan, who installed them was a pro! read more

Amazing job by the Stoneside team for my new living room shades just in time for a sunny Chicago summer. Jason, my designer, was very knowledgeable and had great recommendations for what I was looking for. Ryan, the installer clearly explained the work that needed to be done and potential challenges in my space. Special shout out to Sam for coming in last minute to help out with the installation to put up my extra large shades! read more

Jason came out to my business on time and was very quick and efficient in getting my blinds measured. Ryan was super friendly and efficient in installing the blinds. Blinds actually came a lot quicker than originally quoted which was nice. I'm moving next year and will more than likely use Stoneside to do my new home. read more

Sam from Stoneside Blinds and Shades came back to make one small change in the see-up of my shades. The job had been completed a few weeks before , but I felt one small alteration would make the installation even more practical. Sam came as soon as the new equipment was available, worked quickly, efficiently and neatly. And he was just as pleasant this time as on his initial visit. I am very pleased with the company and its employees. read more

I moved into a condo that needed some upgrading. Sam and Ryan were the installation team who came out to replace my window treatments. They were delightful, efficient, courteous and professional young men. read more

Great service. Ryan, our installer, was awesome as usual in helping us replace our valance. Super responsive, on-time, & helpful. Couldn't have a more positive experience. read more

Excellent customer service and top notch quality as far as the product is concerned. The quality and variety of their window treatments (both blinds and drapes ) is just fantastic! The people they outsource to install the window treatments are also very efficient and experienced! Working with Elizabeth (their designer in Chicago) was such a pleasure as she was easy going, super friendly and uber professional :) If they make a mistake they will go out of their way to make sure the customer is happy. Price wise a bit expensive but, in their case, you really pay for what you get! I'm a very satisfied customer! read more

Placed a service call because the chains that pull the blinds up and down broke and Stoneside immediately sent someone to come take a look and repair the blinds without any charges. read more

Ryan was very professional showing us everything he was doing and how to operate the blinds he installed. He took his time making sure everything was good - thank you Ryan! read more

Stoneside was an absolute pleasure to work with. They were not only courteous but extremely organized and efficient. I was on a budget and Vai, our designer really came through to give me a quality product within my budget. Jamie came out and measured and Ryan came to complete the job. Ryan didn't leave until everything was flawless and I was completely comfortable with the Somfy myLink for the motorization aspect of my blinds. He was very clean, COVID compliant and an absolute pleasure to work with. I could not have asked for a better experience and highly recommend them. read more

Fantastic service and design! Both Vai and Robert did a fantastic job.

Ryan and Tiffany did an amazing job at our home. Tiffany was extremely knowlegable about all types of window coverings and gave us many options and really great guidance for our choices when we weren't quite sure which direction to take. Ryan did an amazing job installing our blinds. He was efficient, knowlegable, and made sure we tested each shade to our satisfaction before moving to the next. He helped us understand how to care for our blinds, and he was super professional and did a high quality install. We are really happy with the final product! I would recommend this company to anyone looking for custom window coverings. read more

Just had a service call for my blinds which were installed three years ago. Jaime was my technician. I was so impressed with his professionalism and skill set. My automated blinds continue to be a great investment. Stoneside customer service is five star. Without qualification, I recommend this company. read more

#TeamElizabeth&Ryan!!! I have so many positive things to say about Stoneside Blinds & Shades. Professional, knowledgeable, creative, and most important - nice! I found them on the internet, filled out the online form and received a call within 30 minutes from a very friendly customer service rep who booked a designer appointment which fit my schedule. Enter Elizabeth. She came over, showed me many options but from our pre-meeting phone call she had an idea - which was perfect. I fell for the transitional shades. Ryan came to measure a couple of days later, the blinds arrived AHEAD of schedule and Ryan suddenly had 10 windows installed before the original ship date! My first floor was instantly transformed and I could not be more thrilled. Thank you Elizabeth, Ryan and the entire Stoneside team!! read more

Stoneside Blinds & Shades Chicago - Shades & Blinds Near Me - Chicago, Illinois

I bought my blinds from Stoneside a few years ago. Elizabeth was my designer, and her work and advice were flawless. I wanted to follow up on the exceptional service Stoneside provides AFTER they make the sale. Scheduling an appointment for a service call is a breeze. And Ryan, the service technician, is polite, professional, and efficient. He has helped me with the solar powered blinds I bought, and he's been back because I had to have a window replaced, which meant taking down the blinds and putting them right back up. I seldom have had such consistent professional treatment years after a purchase. I highly recommend the entire staff at Stoneside Blinds. Thank you, Ryan, for your recent work! read more

We love our new blinds and get tons of complements on them! They give us the flexibility to block out all light or just some light and they look classic and sleek. We love being able to control them by remote control and even our smart phones. We didn't necessarily know what we were looking for, so Elizabeth was super helpful with the process. She came to our house at our convenience on a weekend and was able to assess our style and tastes right away. She brought samples for us to choose from and was able to zero in on the perfect blinds for our needs and to match our style. She made the process very quick, convenient and easy! Definitely recommend! read more

Ryan Mrockowski provided excellent professional service. He was able to repair our broken blind and also take care of an additional broken blind. We highly recommend Stoneside. Both Stoneside and Ryan provide exemplary customer service. Ryan is also genuinely caring and knowledgeable. He made sure flooring and furniture tops were covered for protection. He did not lay out any tools without protection. Followed all CDC protocol. Called prior to arrival. We plan on adding more blinds in the Spring and will definitely call Stoneside and ask for Ryan for installation. read more

Outstanding customer service! Ryan's work is superb. He is meticulous and take such pride in making sure his work exceeds expectations, and believe me...it did. His personality and professionalism is refreshing. Thanks again Ryan! I am very honest when providing reviews, and always hoping other home owners will have great experiences. With that said, I would highly recommend Stoneside, without hesitation. They stand behind their reputation and I was extremely pleased with the final outcome. read more

We have worked with Stoneside Blinds on an extensive project for our newly built house. I am a meticulous person with high expectations, and I was happy with every step of the process. I absolutely loved their design options. We had to work through a few obstacles, which Stoneside Blinds did with the utmost professional approach. I met several people from SB starting with the design phase, measuring, through to installation, and I have been impressed with each person. They train their people really well. Ryan - our installer - was incredibly helpful and patient. He is trustworthy, personable and knows his stuff! read more