I don't know what to say about this store. Food was mid, the service was mid and the ambiance was mid.

Went to this crappy store to return bottles. Every machine was broken. New York State quick enough to take your money on deposit, but they don't like to give it back. Somebody please open a new supermarket.. how does this place stay in business? The reason is because they are the only game in town. The original owner of Stop & Shop was smart enough to buy every piece of property. You could put a supermarket., Because he was on the board of Stop & Shop.. read more

Beware!! I almost swallowed this piece of sharp plastic that was mixed in with the stop and shop berry blend mix. This is the second time I almost ate something that was dangerous out of this mix. About a year or so ago there was a piece of a stick with thorns on it. **To be clear, this is a review about a specific product, not the location or staff at this location. read more

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Update: I still feel the same way about my local Stop & Shop. It's a reliable store for most everything I need. Good customer service, too!! read more

Not really sure what all the terribly negative reviews are about. I've only been here a few times but the store is always fairly clean and organized. The prices are on par with all the other chain supermarkets on the Island and the meat and produce section is fairly well stocked. It's located next to a strip mall with ample available parking. The employees are no better or worse than everywhere else. Is it the largest and nicest market I've ever shopped in? No......but very far from the worst. read more

Just went here to buy some groceries since I use to live in the suburbs but now live in the city. They have very good quality food and the prices were very good and if you have a card you can save a lot of money (some deals are very good ... ). I will definitely come back another time. The aisles were very spaced out and it wasn't too crowded but it was around 9:00 in the morning ... read more

The produce is never ever fresh! Things are not marked properly. I have not been here in years and yet I hope there has been a change. Nope they had cilantro marked as parsley ! I simply do not understand how even when they redo a store they can't get people that actually care? read more

I used to stop at this store from time to time, after Church in Oyster Bay Cove -- this was in 2005-09 before we moved out of state. Now we are back and so I needed to grab a few things this Sunday on my way home. I'm confused by some of the bad reviews and scathing comments. Seemed like any typical Stop N Shop, maybe somewhat smaller in size than average. It was pretty clean and there were a good number of employees to be seen: in the produce department, at customer service, two at the deli counter, five registers manned plus the two self checkouts. They do not have the U-Scan here. Store was not overly crowded. The staff with whom I interacted were all courteous. The shelves were pretty well stocked as far as I can see, not totally full to the edge, but I think that's often the case on a Sunday. The produce and meat sections appeared nicely stocked and stuff looked good to me. I was disappointed they didn't have any Waist Watchers (Adirondack) canned soda -- though my returned cans were accepted in the machine. The biggest negative here is the bottle and can return setup -- five machines (two can, two plastic, one glass) squeezed side by side in a room about the size of a walkin closet, making it impossible for all the machines to be in use at one time because there would be no room for the people and their carts. I think one of the two plastic bottle machines was broken today. So if you're counting on emptying the trunk of your can and bottle collection, this is not the place. read more

I am surprised by the negative reviews. I have been shopping in this store for decades and have always been impressed with the courtesy of the employees, their willingness to help, and the availability of items not found in other stores. People seem to be happy to share "abuse" and "anger" nowadays, so I would add that one should check the store out before believing scathing reviews. Stop & Shop, Oyster Bay, is a small, neighborhood market, but it often has a better selection than the bigger Glen Cove store. Highly recommended read more

Terrible store. Only when I am desperate . Try the Greenvale or Woodbury store, far better. With so many markets to choose from its shocking that this store is still NOT up to snuff. Unfortunately , its the only major market in the Oyster Bay area. read more

This is the only choice I have regarding a supermarket that is close by. Yes, they run out of items that you get use to buying on a regular basis and than suddenly " they no longer carry it"?? Prices go up , however still find the prices very reasonable . I do have to say that although this is quite a small stop n shop, overall, I am pretty satisfied with it. The produce and fruit are plentiful, good selection, and quality. They do care about store cleanliness. You always see the employees hard at work, and the employees are always very helpful and friendly. The lines are never really long, and you are usually in and out without a long wait. I believe the customers to give such bad reviews are spoiled and angry people in general. It might not be the absolute best supermarket , however is far from a minus 1, 1 or 2 stars. read more

I can't believe this place is allowed to be open. There is no one taking care of this store. I've been here hundreds of times and know it was bad. I just didn't know it could get worse. There was spills left on the floor, open fruits and areas that were not even replenish. This is a big company with locations all over Long Island. Is there anyone that checks in on these places and corrects these issues? I mean people come here because the prices are great. But don't assume because the prices are so low people will tolerate these kind of shopping conditions. Me myself I would rather shop at the Glen Cove location because they are more together. I hate to be so harsh in a review, but no one cares about the condition of this store. The staff is friendly and approachable, but they need more training in maintaining there areas. read more

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Clean up in aisle - well every aisle. They were doing so well sprucing this place up too... I popped in for some small items and noticed that the floors were nasty filthy. I walk around in my own little fog most of the time, trust me, I'll walk right past you without ever seeing you usually... so for something to get my attention, it really has to stand out - thus these floors really caught my eye. Ah well, back to Pathmark! read more

I'm becoming a fan of this store, more and more so each and every time I come in. There are so many great deals when you get their club card.... Bought fresh wild cod today normally $10.99 for $4.99/lb. So many other great deals as well. The store seems cleaner-- and in the future, if this keeps up, I see an updated review with a four-star rating. read more

Stop & Shop - Grocery Near Me - Oyster Bay, New York

Repetition of covid rules is abusive!!! Repetition over the loudspeaker repeating COVID precautions has to stop. If there is a problem with a customer, address it. But - REPETITION OF COVID RULES FOR PEOPLE NOT CAUSING A PROBLEM IS ABUSIVE!!! It's verbal ABUSE! I don't want to hear anything on a loudspeaker in a store - not specials, nothing (unless a child goes missing or there's a fire or immediate life threatening danger - not covid warnings just shut up!) Also, this store has always been dirty, never, not in years, thoroughly cleaned. The produce is very average at best. The produce section needs a good cleaning. The shelves are not consistently stocked - especially generic 2 liter seltzer that's KEPT ON THE TOP SHELF so you can't reach the 2 bottles that are normally there & only all the way in the back. Is one of the name brand club soda reps bribing the employees to not stock generic club soda? Checkout "service" sucks, there are less & less lines open & even the self checkout is overcrowded. This place is a great advertisement for Fresh Direct, Peapod, Amazon delivery, Walmart delivery, or ANY other supermarket! Again - ENOUGH WITH THE ANNOYING & USELESS, ABUSIVE COVID CHATTER - we have been listening to this ad nauseum for over a year & everyone knows the rules & THIS IS ABUSIVE! read more

This location is OK to come to if you're in the area I just don't really like the store because it never has any service or Wi-Fi and it's really hard to use the SCAN IT! app to shop with so that's why I'm just giving two stars Staff is really friendly and helpful they have good sales but that's about it Definitely would go to a different location read more

Horrible. I can't believe this is the grocery store I'm stuck with as the closest to my house. I go to Woodbury and sometimes even Westbury because of how bad this one is. Everything is out of stock and whatever is in stock is always expired or close to it. The produce is not fresh and either smells bad or has mold growing on it. Meats especially chicken breast appear fine and once I get them home and open the packaging the underside is orange and hard. I've wasted too much money in this store and the managers are rude. Never going back! read more

I stopped in here tonight to grab some mio water flavor and a piece of candy to treat a low blood sugar (diabetic.) I stopped here because the parking lot had a lot of cars in it and the lights were still on, so I was glad they were opened late. I got the mio but before I could buy candy for the low blood sugar (which is a medical emergency) a baby-boomer aged woman, standing at a bantam 4'11 and weighing in at 90 pounds, wearing her stop and shop uniform, appeared and announced on a loud speaker in a nasty, punishing tone "Attention stop and shop customers, it is now 9:58 pm and the store is closing in two minutes. Bring all purchases to the front or you will not be rung up." She hung the phone up and stalked over to me like an angry guinea hen and circled around me. No joke! I just pretended I did not see the menacing little lady. I had a little fun with this situation and faked her out like I was going to the register, when she turned and started following me I stopped. She walked back up to me and shouted at me "ITS TEN OCLOCK, LETS GO!" I didn't get to buy the candy because the chicken hawk was staring me down with a dirty look and made it clear she was kicking me out. I guess if you are young you don't have problems like an old person, right? No young person has a serious medical condition we need to take care of. This little lady earned herself a bad review alright. I guess she's never had a job before and thinks she can kick customers out when she doesn't feel like working anymore. No wonder she's still working in a grocery store when most people her age are retired and own 3 houses. read more

Covid-19 measures not fully enforced by management. Shopping today July 1st at stop&shop Oyster Bay, NY (295 pine hollow rd). Several Employees at deli counter and produce area not wearing proper face protection... just a plastic face shield, no mask. Many employees wearing face mask but not over nose and sometimes mouth. Asked management about this and I was told that just face shield in food prep area is fine "proper face protection. I disagree. read more

This Store was just remodeled in July 2022, closed for a month. I went in today and the lighting is so high up at the ceiling the store is now dark and dingy looking. Also this is the 21st century and there still is no wifi in the store. It would be nice communicate with your family to ask certain questions that come up for a certain product. Such a shame, the store in Glen Cove is so much better. read more

If I could give zero stars I would. Coming here is so infuriating but the next one is far, so we are stuck with this place. It's NEVER stocked, the people Who work there are rude and seem to hate their jobs, and if you don't look at the dates on a lot of your stuff you will get home to find things have already expired (this has now happened on more than 3 occasions). I don't know if an entire new grocery store needs to take over, or they just need new management. I literally leave here angry every time. If you have the time to drive to a different store, do yourself a favor and do it! Ownership should be ashamed!!!! read more

This place is awful. The staff are RUDE. If you're shopping here it's almost certainly because the next nearest store is at least a 15-20 min drive. But I'm making the trip to avoid this place. Terrible! read more

the only store in our town. why don't restock your shelves ???????? why?????? please help your clients and stock the frigen place!!! thank you! read more

0 stars at best.. place is never stocked with food not to mention cashiers , as there is like only 2 registers open . . read more

Is this a joke? Here we are in beautiful hamlet of Oyster Bay and this is our supermarket?? What. A. Shame. I could have given a poor review just on the parking lot alone. What a danger zone that is. But inside it gets even worse. Poor selection of produce, poor selection of meat. I basically only buy canned/packaged stuff there. The deli workers are very friendly but understaffed. Lines are usually very long even during slow times. And the self checkout computers seemed outdated even when they were brand new. This place needs work. Or, maybe a new place can open across the street where they park all of those cars. 2 things good about this store that earned my 2 stars: 1.)The cashiers are great, friendly, and seem to be more knowledgeable than the management. 2.) the selection of beer is pretty good. read more

Had a great experience this morning with Wally the guy is so friendly and helpful and the place has gotten so much better they were all fantastic throughout the pandemic I appreciate them being there throughout! read more

Rats are all around this property. Unsanitary conditions inside. Sanitizers are not filled. Filthy unkept bathrooms. No hot water in the meat fish area. Trollys are not cleaned. The towns can man is allowed to use Stop and Shop trolleys to gather cans and bottles from trash bins throughout the community. Yes the wagons we put our food in. Disgusting. Management does nothing about this! Children are standing in trolleys where our food is placed. Nothing is done about this. The meat department has a butcher that is rude and obnoxious! Never kondcand helpful. No eye contact. The meat department smells rancid as does the rotting fish in the fish department. i might add the produce department is neatly stocked. by a young man. A very nasty employee who is in charge of rotisserie chicken needs to be replaced. Chickens are never ready. Management is never to be found. Never enough cashiers. Overall, this store is a disaster. The Woodbury and Greenvale locations are exceptional! Shop elsewhere this store is disgusting! read more

This has to be the worst stop and shop I have ever been to. Their produce section is light on product and I have found on multiple occasions molded strawberries. When we need to buy eggs we have to open multiple containers to find one where the eggs are not cracked. Don't waste your time going to this food store. I recommend going down the street to Christina's Epicure read more

Stop & Shop - Molded strawberries - Grocery Near Me - Oyster Bay, New York

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why do they open early for seniors when nothing is put on the shelves yet. very poor management

Not stocking your shelves makes your clients look for other places to shop. NO other Stop and Shop looks as bad as the Oyster Bay store looks. Not one person gives a shit. NOT COOL. Get your act together! read more

Stop & Shop - Not proud of this badge but it is what it is. I would hope that someone from the store would look into the complaintsssssss - Grocery Near Me - Oyster Bay, New York

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The worst supermarket on the planet! Produce is always moldy and there are never enough cashiers during peak shopping hours. The management does not know how to run this store properly and they are incompetent and it is like pulling teeth when you ask someone for assistance over there. read more

Sorry, awful customer service. We went immediately after work and were being hounded at 10 to 11pm that they were closed (after the nasty announcement "get your stuff to the front because we're shutting down the registers" was made) when all we were trying to get was cereal and milk for breakfast the next morning. Didn't even grab a basket because it was such a quick trip. Mind you, 4 people were standing around chatting at the registers. Better way to do it? Lock the doors so more people can't come in, and let your extraneous people go home. I will go to the grocery store by work from now on, this one is out. read more

Discourteous staff, overpriced items. Stop and shop has been trying to corner the market so they can cut corners in service and pricing.

I've bought meat that was a few days expired at this stop and rob, shame on me for not double checking. Recently they have been pushing their everyday low price items but it really just doesn't make up for the terrible meat department, not my job service, nasty bathroom, stale breads and wonky register procedures. The deli and produce departments are run well but meh on most everything else. Lastly, If you're going to offer complimentary hand wipes, please keep filled. read more

Parking is a mess here, especially post-precipitation. The store is replete with too-low signs, filthy floors, and average selection. The help is expectedly uniformed and unenthused..."the less I sell, the less work I gotta do!" The shelves are somewhat disorganized but stocked completely enough, but remarks like "JAM IT IN!" from random passersby are a tad offputting, considering that they're paid by the joint. read more

Always a line... No matter when you go. They only have 1-2 cashiers open during the week. On weekends there are 3-4, if you're lucky! There are no poor quality, plastic shopping bags much of the time. They used boxes to pack my groceries once... It was either the box or I would've had to carry out over $50 of groceries in my arms! Seriously! I tried to register my daughter's school with the Stop & Shop to give credit to her school. Waited at customer service for 10 minutes while ONLY ONE customer service rep worked on a western union for customer ahead of me. Then the girl tells me that I have to do that online! She couldn't help me. This was a SATURDAY! Asked why the Naan Crisps that I often purchase here were no longer in stock. The customer service girl had to CALL THE MANAGER ON THE PHONE to ask. She needed me to repeat NAAN CRISPS 6 times! They sell groceries... RIGHT? The lighting in the produce section is so sub-par, that I have brought rotten berries home and found them to be moldy. The prices are rarely great. No carts next to one of the main entrances. If you happen to be handicapped... Good luck! Never carts left nearby - I've heard someone complain about that! One recent visit I noticed that they had a sign to welcome "Waldbaums Customers" . If they continue to treat their customers with such disdain, it will be Shoprite that will deservedly be posting that sign for Stop & Shop-Oyster Bay customers. I rarely go in there, but sometimes I will due to its proximity to me. Mostly, I would rather drive to Shoprite in Plainview or North Shore Farms or Whole Foods. Excuse me ... I have to contact the executive offices in Stop & Shop Corporate now. Maybe they know why Oyster Bay residents get such rotten service! read more

I didn't like the fact there wasn't enough selection of the brands and products. Some cashiers have a negative attitude on the customers.

After their recent renovation and re-opening in the fall, I love the self scanners, though it's still new and sometimes the checkout machines are broken. The staff can be friendly or unfriendly depending on who you get. The grocery options are quite adequate and as always the flower shop is pretty good to have. They seem to have less variety than the Stop and Shop in Woodbury. It's too bad they are not open 24 hours and close at 11pm most nights and earlier on Sundays. read more

Yes, this branch has some shortcomings but so does every large grocery store. With that said, I've been shopping here weekly for about 5 years and it beats most other stores in selection and cleanliness. And if you have complaints about the staff, go see Jose in produce or Anne in cold cuts, I've never met more accommodating and nice employees. Oh and thank you dear management for bringing back the order kiosk in cold cuts, this saves me at least 20 minutes each visit. Though I know for a fact that the guys behind the counter hate it ;) read more

If I could give it a 0 I would. This must be the very worst stop and shop in North America. I went today with 10 things on my list and 5 were not there. The produce is weak at best, anything on sale is cleaned out. How does a grocery store have empty shelves ? This place is my last choice for shopping but I feel bad for folks who use it regularly. read more