Walgreens pharmacists are super professional and helpful. They have a nice delivery program too!…read moreMeds to beds when you leave the hospital is also a great program!

My order was canceled because they didn't have 4x6 film, and when I called Tim (says she's the…read moremanager) says I can place a new order for 4x8, to which I've added proof of a random photo and showing the size options it gives me on the app. She said she had a long list of people and couldn't sit there calling everyone, so why not print in 4x8 for free since I've been waiting a week for my photos ? Nope just attitude and attitude, told me to check with federal road.

Somehow one of my prescriptions was sent to another CVS so this CVS wasn't able to fill it but the…read morepharmacist Jose Rivera called my insurance along with the other CVS and handled the whole situation for me while I waited. Never experienced pharmacy customer service like that, thank you so much Jose!

Jermey at the register didn't want to let me use the bathroom and told me I had to ask the manager…read morebut when I asked the manager the manager seemed confused and said i didn't have to ask him... and pointed me to the bathroom, so i dont know if Jermey is making up his own rules or what Approximately 1:19 @ 8/10

Worst experience ever! I was in severe pain and I need to pick up a prescribed medicine. I called…read morein at around 12:50 and they told me that I was having insurance problems (I'm pretty sure this was not true) and since they were about to go on lunch break I decided to wait a bit more. At about 2:15 I called again and they told me that my prescription was ready to be picked up. I sent one of my employees to go pick it up, they told him it still wasn't ready and that it would be ready in about ten minutes. He came back later and they told him that they did not in fact even have the prescription. At this point it was far too late to go to another pharmacy to buy the prescription so I had to spend the night in agonizing pain to only be able to pick it up the next day in the evening. Keep in mind that this has happened to me numerous times in the past but I have kept up with it. This is my final straw and I will be switching pharmacies! If I could vote this pharmacy a 0/5 I would

It's obvious that CVS is no longer a viable business. This location, among so many others, just…read moredon't even answer the phone. The corporation is clearly leaning on their pharmacy services, to the point where if you need help with anything else, you have to physically go down to the store because they cannot be bothered to answer their phone. This is how it is at CVS locations across the country and honestly it's just not worth doing business with any of these places anymore.

The pharmacy is full of the woke virus, the people are so rude and treated me like a piece of…read moregarbage I'm assuming because I had a make America great against shirt ...... I didn't judge them because his name tag said she/them instead of a name. I just accepted them for who they are. But I did not get treated with the same respect. They look at me like my masculinity was a toxic trait.

This Walmart is a very and helpful and friendly one. All of the employees that work here,…read moreespecially Gladys, who works at the Customer Service and sometimes in the Pharmacy.

The food prices are ok. However, It's kind of frustrating being a white college graduate who…read moreapplied for basic jobs there, and receive no call back after several months, when most of the employees there speak "zero English." I bought an item from Macy's beforehand, and tried to explain to them that this item was already in my back pack. The item wasn't even an item Walmart sold. He couldn't even understand what I was saying. Zero English. But oh I'm not qualified to be a basic cashier or stocker.

Came in for a drive-thru COVID test. Arrived at the scheduled appointment time. Confirmed all…read moreinformation and did the test from the car with clear instructions provided. Overall a quick and painless appointment.

Whenever I come up this way in Connecticut, this CVS is always there for me…read more Being from NY, I have more bad CVS stores than good ones near me. I come up to visit my mother (who lives in Danbury) often enough and usually need to make a stop here for one reason or another. This store is a lot neater and cleaner (from what I've seen) over the locations near me. The staff is noticeably a lot friendlier than I'm used to coming from a CVS in general. Could be a location issue, since I'm from rude NY and it's a different world up in parts of Connecticut - but I'll take it! The parking lot is clean and easy. I always was able to find what I was looking for here and that says a lot since I frequent CVS's around my way and more than enough times, they don't have what I'm looking for in some capacity just about every time. And I'll take this place over the crappy Walgreen's that located a mile or so down the block. Out of the two, this place wins hands down every time.

I called yesterday at 5pm to ask about a refill I was supposed to have received the day before. I…read morespoke to Eric he told me my prescription was still there he would have it delivered. At seven thirty no medicine. I found out that they close at 7 so I went downstairs to take my dog out and I saw him calling on the intercom and I asked him who he was looking for and he had come over after work on his way home. God Bless this young man. He is amazing. Frances Mascolo

Thank God Nerris is back working in Danbury,she understands customer service in and how to treat…read morepeople knowing there are other options out there and you need to show people why do business to with you

This pharmacy provides excellent services and delivery is always free…read more The Head pharmacist is always informative and provides its customers with on time refills. The pharmacy itself is filled with money saving products, and vitamins as well as medical durable equipment. I switched and I'm very happy I did.

This is a pharmacy that doesn't just dispense medications but actually cares for each patient. He…read morewas so helpful the first time I visited. He also patiently accommodated my calls when I had questions. They were very friendly and they went out of their way to help me. He also respects people's time. When I went the second time, he was doing something for his other patients and told me to go back after 10-15 minutes as he needed to finish processing the other patient's orders before 5:00 PM as he had a deadline. He didn't make me wait! And he delivered on his promise to the other patient on time! Such professionalism! I highly recommend this place and I will definitely go back!

CVS Pharmacy Brookfield CT made an early Christmas miracle happen. I was Just diagnosed with…read morePneumonia and feeling miserable. The Doctor sent prescriptions for 3 different medications 15 minutes before the pharmacy closed. They all worked together as a team & got all 3 medications filled before closing! They were friendly and I'm grateful. Thank you

If I could have given zero stars, I would have…read more I went to pick up an Rx. I stood at the pickup window for 5+ minutes. Of the 5 people behind the counter (including the pharmacist), not one acknowledged my presence. Finally, after helping someone at the drive through window, one staffer said someone would be with me shortly. After another minute or so, she suggested I move to the drop off window where I would be more visible. I did so. 3-4 minutes passed before another staffer looked up and said someone would be with me shortly, then went back to joking with her colleague while she worked. A minute or two later, yet another staffer walked over to the pick up window and began to help someone who had shown up after I had been instructed to move to the drop off window. I pointed out that I had been waiting for some time and now that patron was being helped before me. I was again told someone would be with me shortly. I reminded them that I had been standing at the pickup window, unacknowledged, had been told to move, did so, was again ignored, and then they proceeded to help someone who showed up after I had. The second staffer retorted that she had acknowledged me, to which I replied that I had already been waiting nearly 10 minutes at that point, that I had someone at home to whose care I needed to return, and that all she had done was tell me I would be helped but instead someone else had been helped. She claimed they were understaffed. When I complained yet again about the staff ignoring me and helping someone else first, this staffer threatened not to help me at all. I told her I did need help, that I needed to pick up an Rx, and gave her the patient'a name. When she looked up the Rx she told me it had not been filled because they needed to talk to the prescribing doctor because there was an issue with refilling it. The Rx, for an epi-pen, I explained, was not a refill. The patient had never been prescribed one before, and had been prescribed at the hospital -- not by the patient's primary doctor-- after the patient came in through the Emergency Room with anaphylactic shock. Oh, she said, he just left the hospital? No, I replied, he'd been released a little more than 24 hours ago. She asked "and you don't know who the prescribing doctor was?" I did not. She then said I would need to talk to the pharmacist, who would be with me when he was done with his present conversation. Once I spoke with the pharmacist things finally got on track. He apparently did not need to speak with the prescribing doctor, he simply put the order through and it was available about 5 minutes later. During this process I was asked for the patient's phone number twice, and his name and date of birth 3 times. Excessive, but since they kept bouncing me to different people I can understand. What was inexcusable was: 1. The staffer telling me they had to speak with the prescribing doctor when that was a lie, and 2. Being ignored, moved around, and skipped over. I can only conclude that my treatment was racially motivated, as I am African American and everyone who was acknowledged, helped promptly, and/or apologized to for the delay, was white. Perhaps I would have received equal treatment had I told them that the patient was white? Since I was the only patron ignored and otherwise rudely treated, race is the only variable to which I can ascribe the disgraceful treatment I received.

I have always received the best care at the Durant Street CVS pharmacy. From vaccines to…read moreassistance obtaining vacation authorization from insurance for medication. Everyone is knowledgeable and professional. The check-in is quick and easy and the hands on attention is welcomed.