I waited 2 years to make this review because I didn't want the prices to go up based on demand…read moresince this is THE BEST place to use as a Storage and parking place. Now, that I was able to clear all my junk, I gave up my space and here it goes. The storage areas are great. My storage room was like a hidden compartment all the way in the back, I had to go thru a few doors to get to it, it can also be confusing to find because the hallways are repetitive with the same style look, I think it was funny...lol Very secure place..lol. I didn't need that much security but hey, it was good....lol They have parking spaces for Vehicles which are great and are a rrrrrrealy great price compared to Parking spot rentals in Brooklyn. I was paying a really good price and it was a set steady price with video surveillance 24/7 and if you think it can't be better than that, guess what? It is !!!! Because in the back of the building there is an NYPD fleet base full of police cars which I really don't know what they do at that location but just so you know, there are cops and detectives in and out 24/7. So, let's say, this is the top most secure Storage place in Brooklyn. Customer service was ALWAYS excellent. Jessica is a sweetheart.

Reader, beware: Apparently, my recent review, ranking…read moreStorage Post with one (count it!) star, has been deleted from this Yelp forum. I had carefully detailed several exasperating--sometimes infuriating--visits to my unit at Ridgewood. Today, that review seems to have evaporated into the cyber-ether. Btw, those complaints DID result in a reduction of monthly payments. Thanks, SP. You've earned two stars this time. However, I still believe that my Yelp-accessible personal account might have assisted potential customers when making an informed decision on their choice of a suitable storage facility.

Te atraen con una promoción donde pagas la el 50% de la renta el primer mes. Y luego te hacen…read morecargos sin previo aviso. Inicie pagando solo 46 dólares y al dique te mes sin previo aviso me cobraron 20 dólares más. Al sexto mes ya me incrementaron otros 12 dólares. En el Septimo mes nuevamente me incrementaron a 71 dólares. Y este ultimo mes me cobraron 103 dólares. Cada mes me hacían cobros según ellos para mejorar las instalaciones y otras cosas. Me parecen unos descarados y abusadores con los precios. No hay nadie q nos proteja de estas compañías. Dónde quejarse o poner demanda por el abuso ?

I am using their College Point location, and the gentleman, Hudson, greeted me and gave me the…read moretour. He was equally as impressive as Eric from the Maspeth location. required a refund from SecureSpace Self Storage Maspeth Queens due to a payment error on my part. Despite contacting the main office twice and being promised a callback, I am still waiting to receive one, so I contacted the Maspeth location directly. A manager named Eric was extremely thorough, polite, and accommodating. He appeared knowledgeable and promptly processed my refund, which was approved and in transit within two hours of my initial contact with him. Thank you, Eric and Hudson Ebony D Guyton 06/04/2024.

Excellent service, the staff is very friendly and the space is very clean, its easy for parking and…read morethey help you with everything you need!!

Very friendly, very transparent. And very helpful workers and work environment. I feel safe and…read morevery accommodated.

I have used two different Stop and Stor locations. This is the location I prefer for superior…read moreservice from the staff. I had issues with my previous location. The space is clean. I did not have any issues with my stuff getting a musty smell even though all my furniture and boxes were in storage for over 3 years. I did NOT have a climate controlled unit; however, my leather couches survived. I was able to rent various units of different sizes in this location without a problem. All on the first floor. All my stuff stayed clean and was not water damaged. Nothing was stolen. No bugs or musty smell. This facility is well maintained. My storage unit was on the first floor. There was no issue with flooding even during heavy rain. The prices were only raised once a year by a few dollars. No surprises with cost. Overall, I was happy with this location and its excellent staff.

From the owner: Stop & Stor is a family owned and operated business, established in 1980. We began as a small…read morebusiness and with the help of our loyal customers and outstanding customer service, we have grown into one of the largest and most respected storage companies in New York. We've grown into New York's Self Storage Leader by constantly offering more to our customers, from cutting-edge facilities and friendly staff to exclusive promotions and rooms for every budget.

I think this place is close to where I live and I've had a space for a while. I recently had a…read morefire at my apartment and the person helping me made sure I got what I needed. They kept the doors open for my transfer from one unit to another and opened the gate each and every time I needed it. The place is clean and easy to get to. They all you a few days before payment is due so you don't pay fees either. Price is a bit high but I think storage is expensive. I think is is a cool spot if you need a place to drop off some stuff. It's like having an extra closet.

NEVER do business with this evil, parasitic company!!!!…read more Recently, after paying for a storage locker for 12 years, which cost me some $25,000, I finally cleaned out my storage locker at this facility. At the last minute, to have their employee Abi tell me that her colleague was incorrect in telling me the date of a late fee, and that I was going to have to pay $25 anyway notwithstanding my reliance on her colleague's advice, and then to have their totally unsatisfactory staff Inari unilaterally change their longstanding grace period policy and charge me some $50 to access my unit, even though I was within the 10 day grace period, is unconscionable and outrageous. NEVER DO BUSINESS WITH THE, THEY ARE EVIL!!! John Otrompke

Always great service and smooth process. Been using them for multiple moves and highly recommend.read more

Super easy and helpful to book even on short notice…read more I worked with Zura, Zura, Vako and Nika - they were so kind and positive and helpful! I was very nervous to pack up and move after living in my apartment for several years and they were immensely helpful! They got the job done from packing to loading to even helping me take out some trash after my cleaner last minute cancelled. They truly saved the day. My bf and I are moving again in August and UrBin will 100% be the team I call to help with my move!

THIS FACILITY THREW MY STUFF IN THE GARBAGE WITHOUT EVER NOTIFYING ME. My bill was paid, and…read moreapparently there was a miscommunication with the manager on the amount of units I was renting (they claim just one, when we had discussed two) but NO ONE ever reached out to me, despite them reaching out about other issues. Long version- I rented a small storage unit and quickly realized I needed another. I spoke to the manager and got it taken care of. Apparently when this happens, you have to transfer your goods from one unit to another as SafeGuard does not allow 2 units at once to be rented (which i found out yesterday via disturbing details of my items being thrown in the garbage). I was never told to transfer my items; I live a hop and a skip down the road and surely would have been there to retrieve my items that were "necessary to transfer". Fast forward several months, I go to the smaller of the two units I rented and it's "available for rent". Everything is gone- they said they threw it all away. Apparently there was a miscommunication with the manager and he believed I was simply moving my stuff to the other unit instead of renting both. Fine. But no one ever reached out to me about it. No emails. No calls. No texts. No letters. Meanwhile, I was two-days late paying on the unit last month and got a call each day I was late. They clearly had my correct information for that, but not before THROWING MY THINGS AWAY. They offered me a pitiful 2 months off my storage unit for the inconvenience. Less than $500 for a laptop, my entire summer wardrobe, cameras, camera lenses and supplies as I have a photography company, not to mention items of sentimental value that cannot be replaced!!! I find it suspicious that the boxes were simply thrown away- typically storage that is abandoned in their eyes would be auctioned- this was just thrown in the garbage? This has been a horrible experience and I am weighing my options on how to proceed.

I made a reservation online for a unit. I tried to stop by 4-5 times to pick up keys and finish up…read morethe paperwork, and every single time there was no one there and a sign saying "be back in 30 minutes." It took me over a week to get my keys, meaning I paid for an empty unit for over a week. However, Hector at the counter was really nice and helpful. I highly recommend working with him. He was super helpful and patient in asking all of my questions while seamlessly dealing with other guests as well. The actual facility is very clean and well lit, and the units are reasonably priced and a good size. It seems safe, too!

The employees here are great. I've known Guru and Daniel for years. The younger lady Mohini and the…read moreother younger gentleman (I cannot remember his name) are also very great employees. They are always helpful and kind, professional and patient. They are clearly doing their best in what is a demanding environment. Unfortunately, I witnessed management speaking to them in a disrespectful and discouraging manner, including comments implying that employees were easily replaceable. It created an uncomfortable atmosphere and reflected poorly on leadership. A strong team deserves to be treated with the same level of professionalism and respect that they give to customers every day.

I had never used a storage facility before but everything here went very smoothly. From setting up…read moremy move-in, daily check-ins and final move-out. Great hours and excellent location. Daniel is very accommodating. The one thing which would have been nice is a pallet jack/fork lift and ability to put my items on a pallet when moving out. But I understand this is a self-storage, so they do not have those tools. 5 stars