I waited 2 years to make this review because I didn't want the prices to go up based on demand since this is THE BEST place to use as a Storage and parking place. Now, that I was able to clear all my junk, I gave up my space and here it goes. The storage areas are great. My storage room was like a hidden compartment all the way in the back, I had to go thru a few doors to get to it, it can also be confusing to find because the hallways are repetitive with the same style look, I think it was funny...lol Very secure place..lol. I didn't need that much security but hey, it was good....lol They have parking spaces for Vehicles which are great and are a rrrrrrealy great price compared to Parking spot rentals in Brooklyn. I was paying a really good price and it was a set steady price with video surveillance 24/7 and if you think it can't be better than that, guess what? It is !!!! Because in the back of the building there is an NYPD fleet base full of police cars which I really don't know what they do at that location but just so you know, there are cops and detectives in and out 24/7. So, let's say, this is the top most secure Storage place in Brooklyn. Customer service was ALWAYS excellent. Jessica is a sweetheart. read more

Reader, beware: Apparently, my recent review, ranking Storage Post with one (count it!) star, has been deleted from this Yelp forum. I had carefully detailed several exasperating--sometimes infuriating--visits to my unit at Ridgewood. Today, that review seems to have evaporated into the cyber-ether. Btw, those complaints DID result in a reduction of monthly payments. Thanks, SP. You've earned two stars this time. However, I still believe that my Yelp-accessible personal account might have assisted potential customers when making an informed decision on their choice of a suitable storage facility. read more

Best customer service ever! Portia was the last I talked to over the phone. I am surprised by the great service I received, I wish she gets bonuses and a raise for the amazing and welcoming service. Thank you! read more

rat droppings in unit, poor communication when they closed my new unit without warning, because I was too busy to move in over the holidays, which I was never informed was a requirement, then they said I had 48 hours to come put a lock on it, but when i went 8 hrs later with all my stuff to store, they locked my access code so I couldn't get in read more

So apparently Storage Post offers a special on Yelp, 50% off for three months. Why offer this at all if this is just for new members? ::shrugs shoulders:: usually the yelp offers are to reward people for coming frequently. I'm not sure what people are doing over there in their social media department. read more

Storage Post Self Storage - Broken glass found on the floor by my unit. Glad there are no kids around. - Self Storage Near Me - Ridgewood, New York

I finished moving my last few items today and went to the office to inform the man in the office that it was my last day and that I cleaned out the room. He then handed me a paper indicating I had no more balance. So I said, I was already paid for the whole month in advance and was expecting to be paid back a pro-rated refund. But he said, I wasn't getting any refund! So I said, then I will just use my room till the end of the month. But he cancelled my access and I could not get back to my floor without an access code! I have been telling the front office people about my plan to either get a bigger room or transfer my stuff to another place, but NO ONE ever mentioned that I cannot get my money back pro-rated or I could have cancelled at the end of last month. read more

This place is incredible! "How can they be? It's just storage," you say? Well, you'll be pleasantly surprised. This place may even be nicer than where you live... We've been using the Storage Post for 2 years and tell everyone we know that they shouldn't look anywhere else for storage. Their premises are beautifully maintained and safe, and their prices are the best in the city. There are plenty of carts for moving your things, and you never have to wait to use the loading dock, which is indoors and out of the elements. How great is that?! Any friends who've come by our storage unit always say they can't believe how great the facility is, and that the Storage Post puts all other places to shame. From the first day, the management has been extremely professional and friendly, and will go out of their way to help in any way they can. You don't expect to find a place like this in NYC where one dingy place blends into the next. They do not blend, but are actually outstanding. May be worth a visit even if you don't need storage right now, because once you do need storage it's always a scramble and often regrettable when you just choose a place at random. Check it out for future storage. read more

In defense of this place, no rats in sight. My boyfriend has his stuff here for two months and the place is clean as a whistle, the service is super friendly, and security is tight. I am moving my stuff here next week. read more

I wouldn't recommend this storage facility unless you have no other choice. They're so overzealous about trying to collect late fees--literally the moment payment is due--and calling, emailing, and texting about the late fees they're eager to impose that I'm in the process of filing a complaint with the NY State Attorney General for harassment. read more

DO NOT USE STORAGE POST RIDGEWOOD'S FACILITIES. The building is infested with rats, who were kind enough to visit my locked unit and destroy a number of my belongings. The staff were spectacularly dismissive and unhelpful, and the so-called "report" that was filed has yielded zero results - or even a phone call back. The same situation happened to a friend of mine, who lost thousands of dollars' worth of records. It's absolutely shocking. AVOID AVOID AVOID. read more

They wouldn't let me access the elevator or my unit after I paid them for the month! I informed them I will then be moving by the 1st of the following month and to please no longer charge me and they told me I have to come BEFORE on the 29th to get my stuff. On their time and schedule. This is the worst storage unit experience I have ever had and the manager on duty did not care to help the situation one bit! IF YOU CARE ABOUT YOUR STUFF YOUR MONEY AND YOUR SANITY DO NO COME HERE!!!! read more

This review is purely based on customer service and ease of access, facility: The gentleman who helped us with our reservation was very helpful, courteous and easy to talk to on the phone. A+ for customer service. I believe his name was Michael? Also, the gentleman at the front desk, Paul, was very helpful and easy to work with. It is refreshing to come across such people in customer service with pleasant, upbeat attitudes. Our experience with the facility is that it is clean, air conditioned and easy to use. read more

First and foremost, I recommend this place. Clean, well lit, inexpensive (first month free), and most of all, surprisingly incredible customer service. Shoutout to Gino for being a righteous guy and turning the relatively arduous process of obtaining a storage unit into a painless, simple experience. Probably the most personable dude I've ever met who works behind a desk and has to deal with the New York populace on a daily basis. Do yourself a favor and check this place out. read more

This has been my go-to storage facility in Brooklyn. It's a clean building with good access hours, but the best thing about this location is the staff. They always give me the best possible rate and offer suggestions for how to save money. Jessica and Julie helped me today - both were kind and professional. Thank you! read more

HORRENDOUS customer service and facility. I choose this facility because they had a ground floor unit with easy access. Two months later they tell me they are going to do construction and I needed to move my stuff out asap. After many calls and emails with employees who were not helpful, I spoke to the district manager Mohammed who told me he would reimburse me due to the inconvenience. Well I moved out about 3 weeks ago and not only was there no refund, they actually charged me another month's rent! On top of that another tenant told me the place is infested with BED BUGS. Stay away from this place. read more

Staff is super helpful, easy parking and access to really affordable storage units!

Excellent location, clean building and friendly staff.AAAA+++++

This is the best storage facility i've ever used. The price was unmatched to the secured spotless facility, trustworthy, and customer service was second to none. The staff at this location are professional and willing to work with you. I must say all of my needs were met form the beginning to end. I will use them again if need be and I highly recommend them. read more

This place rocks!!!!! best storage unit i have ever rented , nothing compares! and i am currently renting 6 units from other places - carlos is the best !!!!!! gonna be moving all my stuff here soon and rent more units!!! read more

DO NOT rent a unit from this facility! They have raised the rent on my unit three times in one year. They reel you in with an inexpensive initial rate, and then jack it up as quickly and often as possible. They are unreliable and unethical. Take your business elsewhere. read more

We sold our House and our new one is not ready to move, so we needed storage. So google some options for storage companies and stopped by to few locations, and when I stop by to view storage post in Ridgewood, NY I was treated with a lot of respect and felt like home. Gino at the Desk and Miranda explained to me all my Options, showed me all different storage sizes. We decided to use this Facility and we are so glad that we choose that. Very Comfortable Location, Easy Access, Big Elevators and Excellent customer service by Gino and Miranda. Moving , in general is not a wonderful experience, but Storage Post in Ridgewood, NY made it very comfortable. Thank you. read more

I highly recommend this storage facility! The staff, especially Jessica, is ridiculously nice and professional. There were only 2 spaces left (we put a deposit down on one), but there was a physical plant issue with the space and she helped figure out what could be done. She actually personally cleaned the room for us! Carlos was also excellent and super helpful (he helped us unload the truck since he needed to get to another pickup). The facility is clean and seems fairly safe and protected w/ security and keypad entries for each floor. The price is also very competitive (lowest I could find in the area, but safe compared to others which seem shady). read more

The facility and staff at Storage Post in Ridgewood is the best. Always professional and accomodating to help you find a solution to your storage needs. If you're local in Williamsburg or Bushwick and need a storage place, this is it. They have easy parking and it's never overly crowded where you need to look for a cart. Talk to Jessica and Carlos, they are the best. Nice, professional, helpful, and good people all around. Anyone that has had storage here can confirm this. Highly recommended! read more

I've had a unit at this facility for a few months now and can't say enough about the customer service. In addition to picking up my items for free, the first month of storage was also on the house. I recently needed access to the facility after hours and they were very accommodating. The location is convenient, rooms are clean, no complaints whatsoever. read more

This storage facility is great - reasonable prices and very clean. I would definitely recommend this place on that basis. Just be careful - make sure that the room they show you is the one you get. I put a small deposit down thinking I reserved a room close to the elevator but was told that I had just reserved the room size but not the actual room so wound up with a room further from the elevator which made my moves take longer and consequently cost me more money. However, compared to the competition, they are still the best for storage needs in the NYC area. read more

This place is the worst!!! I can't wait to the day I can move my stuff. My unit went up in price $50 overnight. I went online on Friday night to pay my bill ..balance zero. Sunday the woman calls me to tell me my bill is due. I go online to pay on Sunday and it tells me there is an overlock! For being 3 hours late in paying??? If it wouldn't cost me more money to move to another facility I would move to another place. Actually I would tell no one to store here. read more

I recently rented a large unit from this location and have been very satisfied. The manager Eugenio was incredibly helpful. Also, it is significantly cheaper then the Safeguard Storage only two miles away.... read more