My daughter went in on day after Christmas. They saw her right away. The care was very good.read more

Absolutely disgusted and enraged. If I could give no stars I certainly would. I got there today…read more(Sunday) at 11:45 knowing they didn't open until 1:00pm. I did this because I knew there would probably be a line for COVID testing. I was the second car there. People then started to form a line and were told to return to their cars and call the number at 1:00. I did. No one answered. Instead, a new line formed outside the door and they opened the door for these people, allowing them to be the walk-in appointments which they have limited to 8 per day for some ridiculous reason. I was told to call (again) and finally got a hold of someone after TWO MORE ATTEMPTS at calling with no answer. When I did get in they said "we aren't taking any more walk-ins today" and I explained how that was unfair as I had been waiting since 11:45. She said "we don't open until one" I explained that it's unfair that I was told to go to my car and call when they just went to the door and let the people in line be the first walkins despite having told everyone else to call. Another lady took the phone and began LITERALLY YELLING at me about how I'm not the only one trying to get an appointment. I told her I get that but it was absolutely ludicrous for them to open the door for people when they told everyone else to go call. Would not recommend.

I walked in to find no one in the lobby, but there's a kiosk at the door, which I started to use…read more It was very simple and took a picture of my drivers license and insurance cards. I was easily able to enter all of my information until it got to the part where you choose a time to see a physician and that's where the machine would freeze. I took videos of this because I was showing my wife to see if she thought I was doing something wrong. I then click the button talk to a live person and gave my phone number and no one ever called back. But I did receive a text message saying that I could login to the patient portal and when trying to log in to the patient portal, it asked me to use my phone number as a verification, and it said there was no record of me. I've got a screenshot of that too. So after driving there with something in my eye, I had to leave and go somewhere else. Giant waste of my time. This happened on 11/20/2025 between 6:10-6:25. I tried it over and over and could not get it to work.

Mainstreet recorded my intermittent heart arythmia which I have been trying to capture for years…read more At last I can get the treatment I need. Also love the notification system that allows the patient to wait at home for his turn instead of the waiting room. Friendly people.

We will not be back. My son was being treated for flu and strep and was only given a school excuse…read morefor 2 days and during the visit the NP told me to just call and they can extend it if he still has a fever. When I called to have the excuse extended because he still felt terrible and had a high fever, they tell you to come back in for another visit because they don't just extend the school excuse. Of course he didn't feel better after 2 days, they just want to bill you and insurance for another visit.

They always get me in to see a doc in a reasonable amount of time, unless they are really slammed…read more Staff is courteous and competent.

Yesterday I was scheduled for my second Hepatitis B shot at my doctor's office. I went in and was…read moregiven a meningitis shot. I was told it was meningitis after I exited the office and was in the lobby headed outside when my phone rang. The lady in the call told me I was given a meningitis shot and to go to my pharmacy for the second Hepatitis B shot. Let's say I wasn't happy. I went to Walgreens and explained to the pharmacist my predicament. She asked me to find out what brand of hepatitis B vaccine I was given last month. I logged into my patient portal and the brand name of the shot used wasn't listed. After discussion the pharmacist agreed to give me my second shot. I even volunteered to pay cash. When the info was input into the computer system, the shot was denied because Walgreens is a retail establishment. I couldn't get the shot at my doctor's office nor at a drug store. I asked the pharmacist for help and she said that the HH Urgent Care can give me the Hep B shot. Off I go to Huntsville Hospital Urgent Care to explain to several employees why I was there. After checking in and telling my story to anyone willing to listen, I sat and waited while the ladies at HH Urgent Care dotted the i's and crossed the t's. I was called back and was given my second Hep B shot. Hallelujah HH Urgent Care saved the day. I made my appointment for my third and final shot. Thank you HH Urgent Care for handling what seemed the impossible.

On Monday morning, I called my primary care physician to try to get an appointment but she was…read morebooked until the next week but was told to go the urgent care. I "saved a spot" online, arrived 15 minutes early as instructed, but waited over 2 1/2 hours to be seen. At least 2 walk-in patients were seen before me, which I don't think is right. My vitals were taken by the nurse, then I was placed in a very cold room, where I waited another 30 minutes. When the nurse practitioner came in, she asked me some questions about why I was there (uncontrolled coughing), prescribed 2 medications (an inhaler and a steroid), and sent me on my way. She did not listen to my chest, look at my throat, or even come near me. Not the quality of care I'd expect from a HH facility.

I was in a pinch today and needed to see a doctor. Wow Dr. Fruenot (PDQ) may have been the most…read morethorough doctor I have been to. He spent time to understand my issue, my family history and my medical history and prescribed a well thought out course of action. He was an active listener and actually explained his rationale for what he prescribed and what next steps he recommended. Now 4-5 hours later I am already noticing a difference. I would recommend this place to anybody.

Went to PDQ Urgent Care yesterday, the facility was very clean and Dr. Mark and Ms. Kay were over…read morethe top kind and considerate. By far the best experience I ever had at the Dr. I waited 10-15 minutes tops.... Dr. Mark has already followed up with me on my issue and he called me himself. He had the utmost patience and answered all of my questions thoroughly and completely didn't seem rushed at all. I didnt seem like a number or a dollar bill walking in the door, I felt like family. Highly recommend for a primary care Dr or an Urgent Care.

Dr. Puri is great. I love her personality and the time she takes to get to know her patients. She…read moremade a recommendation on a pharmacy instead of my typical, my medicine was filled in 10 minutes. Great experience with Dr. Puri and her office staff.

Dr Puri is caring and takes the time to listen to her patients. She is non judge mental and wants…read moreall her patients to be in great health. There is never a wait to see her and the office staff is kind. I highly recommend her as a personal physician.

I am very impressed with the ApproXie Urgent Care at Haysland. Today marked my second visit. The…read morewaiting room is spacious unlike some others where a large crowd is sequestered in a small room, seemingly ideal for sharing germs. On my visit today Melanie was courteous, professional, and personable the total elapsed time from walking in to leaving was 15 minutes.

Very fast and efficient. The doctor I saw answered all my questions and addressed my concerns and…read morewas very kind. The outside is odd but the inside is pretty and all the staff was considerate and kind! Will be back!!!

I was visiting from out of town & felt super sick on New Year's Eve. This clinic saw me quickly &…read moreaccurately diagnosed me with strep. Had me out the door in under an hour. All the staff were courteous & friendly, even on a holiday- which is particularly impressive. Very thankful for their quick, kind expertise.

I have a complicated medical history and current issues and I receive most of my care at Vanderbilt…read moreUniversity in Nashville. I moved to Albertville a few months ago and was understandably nervous about finding a local family practitioner and discovering this was an urgent care I never expected to return but I could not be more delighted with Doctors Medcare! I've been twice now and saw Dr Bayer who was thorough, knowledgeable and CARING! We spent quite a while discussing treatment options for different issues. He ordered a bone scan and within days had me on medication to regrow bones. Today I went on a Sunday, was seen by Audrey a NP who was every bit as professional and caring! I haven't had a decent family practice supporting me for years and finding Doctors Medcare is a dream come true.

We love the staff at Smith Lake Urgent Care. They are always helpful and courteous when we call or…read morespeak to them directly. Our family of 6 use them above any other in the area.

Urgent Team is consistently the fastest and best urgent care in town! I have been to this location…read moreseveral times, and have taken my child, and we have always received prompt and courteous care. The facility is clean and well lit. Sign in at the kiosk is easy, and I've always been called back quickly. The nurse practitioner even told me to call back if I wasn't feeling better in a couple of days. In the past, they have called to follow up on my care. I would highly recommend this urgent care--and they also see children!

Staff always friendly and efficient. Our family have used this Urgent Care for the past 2 years and…read morewould highly recommend Courtney Hood and her staff.