They took care of my move today. Showed up on time. Clean, personable gentlemen. They had great…read morepersonalities. Extremely professional, and very good at their craft. I have moved over 20 times in my life, & these guys are (if not THE BEST), the certainly are one of the best. Well done gentlemen & thank-you!

Knick Knack Movers are amazing! For our move, we had a few destinations to pick up items and then…read morethe final destination to drop off. They were efficient and effective. I fully expected this move to take all day and well into the evening hours, but they were done by the early evening. The crew was really awesome and took great care with our things- no broken items and many of the items are antiques and extremely fragile. We will definitely use them again and again.

I wanted to share my recent experience at the UPS store, as the situation became unnecessarily…read morestressful and concerning. My mom, who was visiting from out of state, shipped a package to herself through your store. The item was packaged by your team and sent as an overnight delivery (costing close to $400 for overnight) Unfortunately, the package did not arrive on the expected date. While we understood there could be delays due to Sunday, it arrived even later than anticipatedand ultimately arrived damaged. A store employee had mentioned they would follow up regarding the SGR, but we did not receive a call the next day as promised. My mom attempted to call the store multiple times without success, but no one answered. Since she is not local, I went into the store on her behalf to help get an update. For context, I am currently 37 weeks pregnant, so making the trip was already physically taxing. When I arrived, I explained the situation to a younger employee and put my mom on speaker so she could provide details directly. At that point, an older employee came to the front and immediately assumed my mom was yelling on the phone, which was not the case. Instead of calmly assessing the situation, he became visibly frustrated and began raising his voice toward the phone. I repeatedly asked him to stop yelling, as it was escalating the situation and causing unnecessary stress, especially given my condition. Unfortunately, he continued, showing little awareness of how inappropriate the behavior was. In addition to the tone of the interaction, several of his comments were confusing and came across as dismissive and guilt-inducing. For example, when we brought up that the package had arrived damaged and that we had not received a follow-up call as promised, he responded by saying that if the package had been processed the day before, "we wouldn't have known about the damage." This did not make sense in context, especially since we were told we would be contacted before any next steps were taken. Rather than addressing the lack of communication or helping resolve the issue, the responses felt defensive and unhelpful. The interaction became increasingly uncomfortable. Eventually, he disengaged by walking away and keeping his distance, without resolving the situation or addressing my concerns directly. I asked if everything needed on our end had been completed, was told yes, and then I left. What should have been a simple conversation turned into a stressful and avoidable experience. I'm disappointed in how the situation was handled, particularly the lack of communication, professionalism, and awareness in handling both a damaged shipment and a customer concern. Weeks later they did not do the SGR like they said and she received no apology, no response from the store, no refund. Could have been charged the original shipping but didn't refund the over night for not coming on time. This was a disappointing experience and I now see it based on previous reviews. I should have known better to look first.

The store and the staff are fine for all services EXCEPT FINGERPRINTING! DO NOT! DO NOT go there…read morefor fingerprints. The staff are just as frustrated as you will be. The owner is ditching the machine by the end of their 1-year contract. It's excruciatingly painful.

Ultra clean, organized, and the office staff have been professional. Glad I found this location.read more

Andrea is the best! Great Personality with awesome Customer Service Skills. Appreciate her!…read moreThe facility is clean and fresh! She takes her of anything she can that comes up immediately, just inform her.

I recently used Jonah's to move my mom. We had used them 4 years ago and were satisfied so I called…read morethem again. Andre and Antonio were our movers. They were on time, polite, very efficient, careful and fast. I enjoyed working with the two of them. The move went smoother than I expected because of their professionalism and efficiency. They moved my mom's piano, which is her prized possession

Everything! Great guys. Nothing broken nothing lost. On time. Used more than once. Christian…read morecompany!!

Expensive, not forthcoming on details. You have to ask them every detail…read more Must leave a non-refundable deposit. Added hour for travel and fuel cost is a percentage of the total move if you can believe it!

Tyler & Trey helped my mother-in-law with her move this weekend, and they did an outstanding job…read more They did take their time (some would argue about longer time spent on the clock), but they were extremely careful & meticulous! A lot of her items were difficult to handle, heirloom pieces, or extremely fragile, but these guys made sure to handle everything with care. My husband (who helped & supervised) said his OCD was applauding their work the entire way. Excellent choice, if you're looking for quality movers who treat your property with respect.

Address the part where you stop responding after you were completely paid.. address the part where…read moreyour workers left trash in my yard over 11 empty water bottles.. address the part where they just left abruptly rude... address the part where I paid for two extra men so that it could go more swiftly and it still took longer than the first move even though most of the furniture was already packed and ready to be moved... your side of the story only argues my argument. It doesn't prove or fix or accommodate anything! FURTHER PROVING MY POINT! I asked you to come on site to make sure everything ran smoothly, and you refused, I told you I had a problem with your crew the first time but I did not want to have another moving company come in and touch what you guys had already packed. That's the only reason I rehired you!!! I sent you several pictures of broken lamps and you never responded. I called you numerous times to tell you that one of your men disappeared for a whole hour. I literally beg you to communicate with your crew on how long it was taking and at the end everybody became rude and it was one woman which is myself against four strangers and they were all men!!! Let's face facts on this internet, you're not about customer satisfaction you're about clearing your name. Maybe if you gave me a partial refund that may help. I felt completely taken advantage of. That second load was completely unnecessary because they were small items that could have fat on the truck the first time just like it did with the first move. But I was charged extra and it felt like it was out of malice. At the very end of the night everybody just stopped working got my money and left trash in my yard. You stopped responding. Let's be clear!!!!!

I really don't know why it's so hard to find a trustworthy moving company these days but I am…read morereally considering just moving things the old fashioned way in the future. Houston ProMovers started out strong. I was really impressed with Pete and Daniel. They both seemed very professional and honest. And for the most part, they were. My issue was with the lead mover guy that showed up to my house the day of the move. We requested packing and moving our stuff to a storage unit. They provided the boxes, tape, tools, etc. The packing and moving took about 7 hours total. We were charged just under $200 an hour (about $189 to be precise). There were a few things underhanded about how the lead mover guy handled the move: - He kept saying, "there is a 9 hour minimum" though his English wasn't good so maybe that was misinterpreted. This was the first we heard of any minimums. - He kept telling us that we would pay the moving company a portion but then him directly a portion. - He was trying to lure business away from the company by offering to have us go through him directly for our next move. I'm all for saving money but not from someone that operates like this. The move took a little under 7 hours to complete. He asked us to pay the moving company the 7 hours plus costs for boxes but then asked us to pay another 2 hours to him directly because of a "9 hour minimum". I hesitated and questioned why and he claimed that they are not compensated for all of their work or something like that. Again, his English was not good so I wasn't completely sure. As I started to push back more, he said, "If you didn't like our work, then just pay me 1 hour instead of 2." Was this his way of demanding a hefty tip? Not sure. Regardless, we went ahead and gave him 2 hours of pay. Not to mention when he saw my wife alone, he then ASKED for a separate tip AFTER his under the table 2 hours was already paid to him. We planned to tip already and we understand the importance of doing so. I HATE surprises when your expectations have already been set. And I am constantly having bad luck with moving companies. Even when their reviews are good online. The only reason I didn't give 1 star is because the work was solid and they worked hard. But I definitely wouldn't hire them again, unfortunately. Btw, I notice that nowadays companies try to reply to your reviews to get the last word but just look at my history of reviews. I'm an Elite Yelp member. I don't have to lie about the experience I have with a business. This is an honest review.

Movers showed up in their personal vehicle with dollies and a plan to walk all of my belongings…read morefrom one building to one two buildings over. Their lead guy had an attitude to begin with. They were supposed to show up at 9, but didn't show up until 10:30am. They started moving things and immediately I noticed how careless they were and they didn't care about protecting anything or handling anything with care. They completed the move in 2 hours, but not without damaging several items. Once they were done their lead guy Alexis came and told me I owed $125. Which was odd because the apartment was paying $375 for the move. According to the form I was provided, it was $125 per hour, $75 trip fee and $50 compliance fee. For two hours of work, that's $250, plus $75, equals $325, plus $50, equals $375. So I asked how I owed $375? Alexis said the apartment is only paying $375, you owe the balance of $125 and he showed me his phone again. So I told him I need to talk to someone because the math does not add up. He called his supervisor Victor and put him on speaker, after going through the basic math with Victor, he seemed confused, said he was going to check what time I signed the movers in, which was 10:27am and then asked the current time 12:30pm. Then he says oh yeah, I guess you're right and we need to update things on our end. You don't owe anything. Thank you and have a good day. At this point, lead guy in front of me is pissed and storms out. He and his movers left their trash everywhere. At the old apt, at the new apt. I had given them bottles of water which they the the empty ones in the grass. Real unprofessional behavior and all because I refused to pay $125 I didn't owe them. Ridiculous. Also, this overcharging seems like a scam because I got an email from someone else at the company telling me that $125x2 =250 plus $75 and $50 = 500. Not today! Nice try though. Will never use again, even if it's free. I don't recommend.

Worst moving experience I've ever had...it took them 3.5 hrs to move me from one apartment to…read moreanother within the SAME apartment complex...and the refused to move anything that was not in a closed box or tub, they would not move my lamps, they would not move my bags of bedroom linens, so after charging me almost $500 I still had to have friends come over and help me move the things these guys would not move, The previous movers are used I've never used them before and I promise you I will never use them again and they certainly won't get any recommendations from me... my apartment managers recommended them and I have told them just how bad the move was as well and that they should never recommend these people again... if it were possible to give them no stars I would have done so.

On time. Professional. Careful. They get it done. Recommend…read morethem from small medium to large jobs

Needed quick service & Sarge's was able to move my baby grand piano the next day. They protected…read morethat beautiful piano, we're professional & we're definitely trustworthy unlike many movers. I highly recommend!

4.5 stars. A friend who moved out of a 4 story town home…read morerecommended iron-back movers so we decided to use them since we were moving out of a 3 story town home. They were very responsive when we inquired (via text) and I liked that they charged per hour based on the number of movers you requested. We scheduled the moving date, signed a contract, and were ready to go! On moving day, the movers arrived promptly and they were so quick in moving everything! within two hours everything had been moved out of our townhome! It took them another hour and a half to move everything to the new place. Very impressed! They also wrapped certain pieces of furniture for us and disassembled as well as assembled others. Cost was reasonable as well. I would say they are more cost efficient compared to other movers we had inquired. Overall we had a good experience with iron/back movers and would use them again for our next move!

Well, it's 8 years later and my opinion hasn't changed. Iron back movers are still great…read more We had Miguel and his crew. It was a very long day and a very stuffed truck, those guys rocked and rolled, and even towards the end the general camraderie and upbeatness was nice to see. Since I made my original review, we had them move us again, and they moved my parents, my best friend, and have done some small moving for my IL in their home. No one has had any issue, they show up when they say they're going to, communicate well, can handle small to big jobs, and they work hard and do a great job. I didn't really bother with anyone else in terms of quotes, but based on what we were charged a number of years ago, pricing remains reasonable. Thank you guys!