FANTASTIC service! We were in the middle of our cross country move, and stopped in Chattanooga for…read morethe night. Pulling into a local restaurant at 9:30, I clipped our side mirror. We sat down for dinner and called the 800# for emergency service. Within 20 minutes, the rep had us on the phone with the Penske service center on S Creek Road. James, at the Penske facilty, gave us directions to drive to their location, and urged us to finish our dinner, that they'd be there until midnight. We arrived close to 11:30 (we got a little lost in the unfamiliar area) but he a new mirror waiting, and had it swapped out in less than 5 minutes. What a relief after a long day on the road!

I deal with this company for my business and have had nothing but great experiences with them…read more Always on time. They do not mind if I am late and work around my schedule. Great prices, great service, and the trucks are well maintained and new. Also a very big deal for me: They have aux jacks for the radio. Especially after the horrible service we got at U Haul, we'll never do business with anyone else.

Ive been looking for a trailer for about six months but have not had much luck…read more I gave these folks a shot while I was in the are (from Kansas). They had a trailer in stock, helped me get my vehicle wired for a break controller, and out the door in no time at all. Every person we interacted with here was exceeding happy and helpful. They will be my trailer store whenever I'm I'm in the Chattanooga area. Brandon from Easton, KS

Had a service on a trailer done for the first time here. Fast, fair price, I'll be going back when…read moreneeded.

I reserved a cargo van on Jun 12th for the Jun 20th in order to move some items. On the 17th, I…read morereceive a message on my voicemail at 4pm saying..sorry we have no cargo van availability. I try to call back when I got it just an hour later, only to find out they are closed and not answering. On top of that, they are closed Sat and Sun. I needed the van on Monday morning. So now I am completely SOL due to them canceling the last minute - FIVE days after I made the reservation. On top of this, when I now go back into their web site to make a reservation, it shows availability for the vehicle they tell me they don't have on the day I need it! So, moral of the story is, if you have a rental reservation, it's probably not safe and definitely not guaranteed. Good luck if you have a current reservation!

They put an engine in my semi truck twice! The first time, they were sent a bad engine so I had to…read moreget a second one. So that was 2 months of no income coming in. Then my second engine was great! But just a little before 6 months later, my transmission falls from the bell housing! And it fell because the bolts backed out, indicating that the bolts were not torqued fully or maybe even over torqued. I was near the St. Louis Peterbilt and those mechanics told me that north Georgia Peterbilt messed up when they reattached my transmission to my motor during the second installation of my engine. North Georgia did not own up to it and would not reimburse me or fix the bell housing and the components that broke. I had to sell my 2018 Peterbilt for $20,000.00 less than what it was worth and I lost my business due to their negligence!

I came here to get some batteries for a Peterbilt 579 and they had exactly what I needed. They even…read morecarried them out and helped unload the core batteries I traded in.

My dad was helping to move me from Orlando to Nashville and when we started driving on our second…read moreday we noticed the gas cap was missing and gas was flying out of the tank like crazy. I quickly looked up the closest Penske truck location near us and this spot was on our route. When i called ahead to see if they could help the guy that answered was extremely friendly and more than willing to find the right cap we needed and had it ready for us when we arrived. I wish i could remember his name...Eric? Chris?...regardless, I was extremely appreciative for their willingness to help us when we were in a bind.