Well run facility friendly helpful people Good value for…read moremoving and storage Close to the river so I wonder if it ever was flooded

Wow, this is the only U-Haul that I have experienced above and beyond Customer Service. Seriously,…read moreif you have ever dealt with self moving and reserving a truck with most U-hauls, I am sure you have experienced the run around, truck doesn't show up or you have to go to another location to get it or the CSR just plugs in a random location. Well, I will never use another UHaul but the one in Clinton. Chris the manager is fantastic and went above and way beyond to fix reservations and returns even though it was not his problem. I hope uHaul realizes his impact on the brand and reputation of the company. He was polite, responsive and solution driven. Clinton UHaul sets the bar high for the rest of the company thanks to Chris!

I've rented storage in the past where I felt like other renters or zombies were going to come…read morearound the corner and attack me. This place is very safe and secure. This was the easiest storage rental I've had. Having moved around a lot in the past and now having to manage storing a bunch of stuff for an estate, I was happy to get set up with a unit here. Marcy was very easy-going and friendly and walked me through everything. It all made sense and it was nice to get a discount on a couple of months rent with a deal they had. The only negative is sometimes you have to go looking for one of the carts they offer. That's not a ding on them, though. Some people just hoard the carts to load things up on and never put them back in the place they got them from. Just like people who end their sentences with prepositions, you have to tolerate people being people sometimes.

This location gave me a lot of grief. Twice they stopped my autopay and tried to charge me fees…read more Now, with my unit closed I find they are still charging me. How many times do I need to call to get these payments right? Try another storage location.

This is a new facility that just opened on Nov. 1. It is climate controlled and so clean…read moreand bright! The lobby area has space for business office and a meeting room. I am storing my beautiful RV in their back parking area which is paved and well lit. I have only stored her in a covered heated garage in the past,so I am nervous about outside storage. Now that I am feeling more confident that I have this great storage spot. And December rent is free! The manager is very helpful and organized as well! I have seen plenty of storage places in the last 4 years, and this is definitely a winner!

I had to move my son from his College apartment in Amherst after graduating to his Job location in…read moreNewton and this location was perfectly located. We had to keep his stuff in storage for 3 months. The facility is outside of the City limits and easy to get to. Its a very quiet location and very large in size. Cost was reasonable, and much cheaper than the city competition. Has plenty of carts to move your stuff into an elevator. Has great pull-in garage area for unloading. Staff was very friendly and all transaction management is web based. A1 in my book.

I rented here from 2018 until 2021, and the Managers changed but all of them were kind and…read morerespectful. I needed more space during that time and they were quite full but they did manage to find me the right size space that fit into my budget. They didn't have any discounts to offer, but the value of the spaces I rented was well worth it. I had also rented U-Haul trucks when they used to have them. They don't have them anymore, but my experience with their trucks was seamless and easy. I was able to get all my stuff moved in and the truck returned in one day. This Storage Facility is the best one I have ever been the customer of.

We recently rented a storage unit at the Post Office Rd. location to clear some space at home. I…read morefound the facility clean with good climate control. The building was secure and there were cameras everywhere. Driving around it and parking were easy, and the units are relatively easy to find. The GM, Laura, gave me a tour and helped me pick the right size unit for me (a smaller one). Laura also made sure I had no trouble getting in the building with my personal security code. Signing the agreement was quick and easy and Laura was patient and knowledgeable, answering all my questions. I'll update this again after my lease term is up, but I don't anticipate any problems based on what I saw.