Manager was super helpful! Staff was friendly and overall property is very clean and extremely safe…read moretoo!!

The sign-up process was quick and easy. The follow-up communication was superb and Nate was very…read morehelpful in getting me to the unit and explaining the lock system and other information. 5 stars for Nate, the follow-up emails, and the signup process. Thank you all for the help in the time I needed it. Also, the baked cookies that Nate provided when I checked in were awesome. Just kidding there were no cookies. Just checking to see who is reading the review. Have a great and blessed day.

Don't pay any attention to online specials they advertise. Once they hook you and you have all of…read moreyour stuff moved in you can expect to pay double or close to it within a year and a half. There should be a law to protect against their inevitable and consistent price hiking strategy.

They send out random increase rental rates every 3 to 4 months, i have gone from $87 to $207 in 16…read moremonths, this is just a big scam here, luckily no contract must make sure to give your 30 day notice and get out of this storage rental facility, nobody is ever there onsite during hours anyways, its a complete scam!

No actual person is ever in the office. I've been there 3 times this week and not once was anyone…read morein the office. All transactions occur online.

We stored our belongings at the Public Storage on 23 Mile and Hayes in Shelby Township for over…read morefive years. When we first signed the lease, we were told rent increases would be minimal--maybe $10-$20 per year. We started at $167/month, but within just six months, they raised it to $437/month, and the following year it jumped again to $533/month. That's over triple the original price with no improvement in service or facility conditions. Even worse, when we recently emptied the unit, we discovered all of our furniture was completely destroyed by mold. Mold was growing up the walls and had embedded into our wood pieces beyond repair. The climate-controlled unit we were promised was anything but--every time we visited, it was hot and extremely humid. It's clear there was zero effort to maintain proper temperature or humidity levels, despite that being part of what we were paying for. We trusted Public Storage to protect our possessions and they failed us. Now we're left with thousands of dollars in damage and no accountability from the company. Avoid this location at all costs

I have been in business for over 30 years, I was met by one of the most courteous and professional…read morepeople in any storage unit facility I have ever been to! Ryder is the man's name and he explained it so well and was so helpful I thought I had stepped into the "twilight zone". He anticipated my needs and exceeded my expectations on every level. I have found businesses are just a business.... people make the difference. Thank you

My friend won an auctioned unit and Brittany was so sweet and helpful. I loved working with her and…read morethe units were so well maintained.

Staff is amazing. Facility is clean and pest free. I have been a customer off and on for years…read more It's the only storage facility that I'd ever utilize in this area.

Great new storage facility with attentive managers who go out of their way to provide a great…read morecustomer experience. Secure, clean and reasonably priced.

From the owner: Welcome to the all-new Great Lakes Mini Storage LLC, located on 6.3 acres in Shelby Township, MI…read more Our facility is gated, only accessible by individual access code, and monitored via CCTV for round-the-clock protection. We also provide 24-hour onsite management services to ensure that your concerns are addressed immediately. Our steel buildings offer ten different unit sizes to fit your storage needs: from 5' x 5' units for a room or two up to 20' x 40' units, large enough for vehicles and RVs. We offer monthly and yearly contracts and discounts are available. Contact us today to discuss your storage needs.

Compass Self Storage Shelby Township…read more Beware the company reels you in with a low price. But believe me, every 6 months, rent will go up. Not just a little, but Hefty increases . In the last 18 months , rent went up by $40, $50 and now a Hefty $62. Our rent is pretty close to being doubled . Reason in order to maintain our high standards and provide you with customer service you deserve . Questioning what improvements have been made there ? So if you decide to rent there , you've been forewarned about constant increases . D. R.

Terrible customer service. Wouldn't take my monthly payment because I was 1 day late and told me I…read morehad to pay 2 months. Lost all my things.

I have been renting a storage unit with this company for (1) year, never had a issue with storage…read more I also rented one of there U-Hauls, also had absolutely no issue. I noticed Laura's comment, If you do not like the price of U-Haul rental go somewhere else, that is your right, but a smart person always get prices before they move, notice I said most.

Pretty disappointed in this facility. I had to move out of the unit on the 1st and not the 31st…read morebecause the people helping me move needed that day and because of that they decided I still need to pay for the entire month. Which I get as a business owner I understand income is important however so is PR.. The manager made a poor choice. But I suppose this bad google review is worth $214 to her. I even offered to rent a Uhaul from them to cover for the inconvenience of me being a few hours over time and even that wasn't good enough. Needless to say I'll be renting one elsewhere and driving out of my way to do so for the sake of principle. In short if you need a place to put your things they can provide, but don't expect any human to human decency.