Stephanie and Diana were amazing. They were really knowledgeable on units and what would fit my…read moreneeds. Also great location and value for your money.

From the owner: SecureSpace Self Storage Odenton at 1870 Mayfield Road, Odenton, MD provides comprehensive storage…read moreincluding climate-controlled units, drive-up access, and outdoor parking. Choose climate control for sensitive items or easy drive-up units. We offer parking for RVs/boats/vehicles. Our 4-story facility features elevator access and robust security with digital video recording, electronic gate access, logged access, and overnight surveillance. Enjoy convenient online payments (ACH/credit card plans), 7-day access and flexible month-to-month leases. Carts, dollies, and packing supplies available. For storage or parking in Odenton, visit SecureSpace online or call!

I recently moved out of my storage unit with Public Storage after being there for nearly 5 years…read more Brittany G helped me with every aspect of what moving out entailed with professionalism, knowledge and kindness. She is an outstanding representative of your company that goes above and beyond for the customers! I appreciate everything she did to ensure I had a positive experience with Public Storage!

Ive had my storage unit a few months and recently had some damage inside. the manager Brittany G…read more was a huge help, she walked me through how to file a claim, took care of transferring my unit and helped us so much overall. She is so friendly, she has such a positive energy every time I come, and I really appreciate her helping us out. She is always a big help.

My husband and I rented a unit with the intent of only having it for 3 months. Unfortunately, our…read morecontractor went under and we had to pick up all the pieces, which means we had our unit for nearly 4 years! We signed a paper contract when they dropped off the unit, although I don't really remember signing a contract. But then 3.5 years later, they sent us a digital contract and asked us to sign it. But because I don't remember the paper contract, I refused to sign the digital contract. Even though we were paying every month on time for the last four years, they refused to give us one more month with the unit because we refused to sign the contract. Additionally, after returning the unit, my credit card was charged two months in a row, and I had to call the company to get a refund on my credit card. I would recommend the business because the delivery and pickup of the unit was simple. But everything else involved with renting this unit, I don't recommend.

My moving experience was amazing due to American Portable Storage!! Their communication is…read moreimpeccable and they were prompt and friendly and very reasonably priced. Highly recommend!!

This facility is absolutely amazing with regards to cleanliness, ease of moving in, maintenance of…read morethe facility, in addition to the knowledge and helpfulness of the office manager Nikky who is wonderful to work with. However...the rate increases are unconscionable and I am extremely disappointed. I moved my things into a 10X15 unit on 6/16/ 2025 for a fantastic move-in special of $110/month. After 5 months the rate increased to $171/month, a 55.45% increase. I was a little concerned, but knew rates had to increase and figured it was still a fairly good price. Six months later, the price increased again to $271/month!! This amounts to a 59% increase over 6 months, and a whopping 146% increase over the course of 11 months!!! My rating is based solely on pricing practices.

Using storage to hold items when consolidating two homes into one. The initial rates were…read morereasonable, but the increases every 6 months are egregious. They're not small increases - this latest one is a 17% increase, saying it's to make it "competitive" with market conditions, but that price is now just shy of DOUBLE what they are currently offering the same unit for online. And it's far higher than what other storage places in the area charge for the same size unit - actually higher than what other places charge for much larger units. The storage facility itself is fine (though finding a dolly when you arrive can be hit or miss), but if you opt to use this place, just plan on leaving within a year or two to go somewhere that is significantly less expensive once they jack up your rates.

Had absolutely no issues when dealing with staff or unit over at Best Storage. I always had my…read morequestions answered and issues addressed, and they even reached out and helped me get things set back up properly after my credit card was stolen (causing billing issue). Would recommend to anyone who has storage needs in the area, and wants to be able to store their things in peace and quiet. As far as units and locations go this one was always quiet and had ample amount of carts to help you. As well as air-conditioned bathrooms to use if you need a break in-between moving things in or out.

Very poor service. Employees extremely rude, aggressive and clueless when it comes to questions and…read morecomplaints. Temperature inside the "temperature non control" building is unbelievable. Not sure if that's even legal.

Although customer service experience at the location has been pleasant, the overall experience…read moredealing with this company has been detrimental due to their abusive corporate decisions. In the course of 2 years, company decided to raise my agreed rental rate 3 times for up to 50% more than initially agreed. After confronting the manager, I was told this is out of their hands since corporate decides when and how much the rental increases occur. Instead of moving my business elsewhere, manager offered a smaller unit at a much lesser rate, taking into account that "rate will not increase for at least a year and even if it does, increase will be marginal". Trusting this company I decided to go ahead with the downgrade. To my surprise, less than 4 months later I receive ANOTHER RATE INCREASE NOTICE!! This time the increase would be for more than 50% starting next month. This increase like all the others happen for NO JUSTIFIABLE reason. As expressed by many others, this company has a long history of PREDATORY BILLING PRACTICES. They purposely wait for you to be settled with your storage to increase your rates, not by a marginal amount but increases of over 50% of your agreed rental agreement. I appealed this with their superiors in writing but they failed to even respond. I am now in the process of starting to take legal action against this company and needless to say I recommend everyone to stay away from this corporation completely!

This place is garbage. First the pics are fake on Yelp. It is far from clean. It's completely nasty…read moreand disgusting. They increase the rent by 40% every 4 months. They tell you to move to a bigger unit to lower rent then 4 months later it is increased. The elevators work occasionally. The temperature control doesn't work. It's very dim in the building in certain areas. There is never carts available and trash is always lying around. I wouldn't waste my time or money. They make the front lobby look nice but the rest of the area is nasty and outdated. It's not a safe area. Pick a newer storage place. There are so many nearby.

First of all the price you get on the internet last for a month and then they raise the price…read morewithout informing you. Furthermore they fail to mention that the storage units in the back can flood if it rains a lot. You guessed it - it has rained so much this past week that many units were flooded ruining folks stuff! Great job of preventing this or notify folk's prior to the move.

Great customer service, easy move in and out. No issues with the unit. Highly recommend!read more

It's very convenient to my home, at just about a mile away. The access hours are good, 0600-2200…read moreevery day of the year. The office manager, Mera, is a total delight. Friendly, welcoming, and helpful, with excellent customer service. What can you say about storage units, really? It was clean when I opened the door for the first time, so that's good. The rolling carts are very helpful for schlepping your stuff in and out, especially if you're not on the ground floor. So why only 4 stars? Well, the elevator is the slowest I have ever seen in my life. There is no climate control, so the second floor is HOT. There are no lights or electricity in a basic unit (don't know about basement or first floor, or maybe you can rent one that has it). The call button near the elevator, meant to call the office if you need help, is turned off. The system is old and apparently caused such a loud racket in the office that it was just deactivated. So if you need help during office hours, you'll be trekking to the office in person. The price is good and there was an incentive for the first month or three months, I lost track LOL. You are encouraged to set up auto-pay, but not required to. I'm happy that everything can be done electronically - save a tree or two! All in all, I'm very satisfied but my "would you recommend it" had to be a maybe. Some folx might really prefer to have the things this one doesn't. For me, it works!

If you want a Great Experience and Excellent Customer Service. Ask for Brain at Odenton…read more Storage. He's always been a Caring and Compassionate Professional Business Man. I've had nothing but a Positive experience for over 2 years. Check him out he will not let you down. He's Awesome