Don't rent a temperature controlled unit, thinking that if any damages occur, they will cover it…read more They make you pay ridiculous fees, and I had a temperature controlled unit there for over two years. My stuff got moldy due to their lack of maintenance because the whole unit was clearly full of mildew. No refund and all of my stuff ruined. It's sad because I'm just a college student who had to move back home and wanted to get my stuff back to find it all ruined and realized that whole entire area reeked of mildew and no refund.

This is the worst storage place I've rented manger is very stand offish can't get into my storage…read moreunit door is frozen shut ice in front of it nothing being do n e costing me money or more money because I ca n t open .unit but not pay my bill oh boy your lock out have had trouble with this unit since we rented it nothing being done I think n ext step Co n tact my attorney

Park Ave Self Storage is extremely clean and very secure. Working with Rich, especially long…read moredistance, couldn't have been any easier. He was very helpful and accommodating.

We just made a big move from CA and used a moving POD for all of our things to put into storage for…read morea month. I worked with Rich to reserve a storage unit and coordinate from beginning to end w the moving pod drop off and pick up. Rich was communicative through the process and we were able to seamlessly transition everything into the storage unit. Moving is stressful enough so this was a big relief! Thank you!

I have two units at this location and both leak when it rains. It has been nearly 3 weeks that they…read morehave been giving me the runaround about fixing the issue. Meanwhile, the stuff in my unit has been getting wet with no resolve. Can't even use the unit to capacity because of the water. While Sam claims it's a new issue, I was told by the person that rented that same unit before me that it leaked when they were renting it and it's the reason they moved out.

The staff has been wonderful to work with. Needed to upgrade my unit & no issues. The staff is…read moreextremely nice & actually provides customer service. Made sure I understood everything & answered all my questions.

Sunday is great ! . She helped me get the best price for what I needed. it was fast . Easy . And…read moreaffordable!

Mouse infestation!!! My mom recently rented a unit for my sister. She noticed mouse dropping and…read morewas told the problem was being taken care of. No it wasn't. We had to throw many of my sisters things away. They were covered with mouse crap. She had very little to start with so it was extremely disappointing. The manager was nice but the facility needs some help. Rent at your own risk!

well, any location is better than the mlk location in des moines, anyone local knows that the mlk…read morelocation ends up underwater at least every other year, in other words, the place is in a floodzone and i truly hope that they have flood insurance, because its not a question of if it will happen, its when? nothing against them as a business, their places are affordable and clean with great customer service, but their 1 location is a liability issue and anyone with common sense wouldnt use that location if they dont want eventual water damage