well, any location is better than the mlk location in des moines, anyone local knows that the mlk…read morelocation ends up underwater at least every other year, in other words, the place is in a floodzone and i truly hope that they have flood insurance, because its not a question of if it will happen, its when? nothing against them as a business, their places are affordable and clean with great customer service, but their 1 location is a liability issue and anyone with common sense wouldnt use that location if they dont want eventual water damage

Initially it was a great experience with good communication. We flew all the way across the country…read moreto move my son into his dorm last weekend and went to the unit and it was early but we paid for entire summer up front so we were going to just eat the money we paid for additional time. After moving our items we asked the gentlemen at the desk who was on his phone the entire time and looked like he has no idea what was going on, if we needed to do anything further as we are first time renters. He said NO YOURE ALL SET! come to find out we needed to fill out a form and because we didn't we got charged an additional $25. Very poor communication and this guy working that morning needs additional training on move out procedures. Really disappointed because we referred multiple people to this facility but will be now telling people not to go here and we will certainly find another storage unit for the coming years my son attends college. I sure hope it was worth the $25 turning a happy customer into a VERY unhappy one.

Do NOT store here. These people try to collect late fees for ON TIME payments!!! They will harass…read moreyou over it every month!!!

Park Ave Self Storage is extremely clean and very secure. Working with Rich, especially long…read moredistance, couldn't have been any easier. He was very helpful and accommodating.

We just made a big move from CA and used a moving POD for all of our things to put into storage for…read morea month. I worked with Rich to reserve a storage unit and coordinate from beginning to end w the moving pod drop off and pick up. Rich was communicative through the process and we were able to seamlessly transition everything into the storage unit. Moving is stressful enough so this was a big relief! Thank you!

I needed storage to help hold equipment for my small business. The price sounded great, but their…read moredelivery is poor. Entrances are frequently out of order. The units are not the advertised sizes. At the most critical time I needed access their access pads didn't work and they did nothing to stand behind it. Do NOT recommend!

We needed to get a few storage units for our transition to our new home and during the process of…read moreselling our current home and AAA was super conveniently located. We got a drive up climate controlled unit and it is really clean, the temperature and humidity have been maintained well. The staff is fantastic and they are open 7 days a week which is super nice when getting payments in or if you need help with anything. They were even able to get us a 2nd unit right next door to the first one, which has made moving into the units so easy! I would highly recommend AAA Storage. Not only are they clean and well light, but secure and the staff is great!