I called about a storage very friendly over the phone went in great customer service and showed me…read morea variety of units that were available and the property manager was very friendly

Just leased a storage unit a month ago. When rent was due, I hand delivered a check to the office…read moreon the 27th. Three days later, I received a text saying my rent was past due. I called and called (they were open) and no one answered the phone. I left a message saying I had a receipt for my payment but then 2 hours later I received an email saying my rent was past due. So, I drove over there and tried to get an answer about why this was happening. "Girl" at front desk didn't have a clue why $1 was still showing as open, even though I explained Yolanda told me what was due when I brought the check into the office. It was very frustrating. I would not recommend this establishment. My neighbor told me they used to rent there but had their rental amount increased 3x in one year!! I'm going to move out.

Property manage Conner took care of an access issue recently for me, thanks Conner!…read more We understand sometimes there may be technical issues, one opportunity would be to have customer support 7 days a week.

The manager, Connor, greeted me at the door. He was very friendly and took me to see different size…read morelockers and gave me a tour of the whole set up. After explaining everything he signed me up and I look forward to bringing my things there tomorrow. Putting things into to storage is usually a difficult time as with myself, moving out of state is stressful. Conner made it much easier and I don't as a rule make these kind of testimonials, but this one was warranted.

I've used Inner Space for the last 3 years or so. Was the best deal in town. Unfortunately the…read morequality seems to continue to go downhill even though we've experienced a price increase twice. We typically see the same people at their units each time we visit. They appear to be living out of the units and most definitely homeless. During my visit today, a unit 2 away from mine smelt absolutely disgusting and is another live in type situation. Definitely questioning my decision to use this facility.

Best deal in town!! I did a ton of price comparisons before picking a storage unit for my extra…read morethings, and Inner Space Mini Storage is by far and large the best priced storage facility in town. Not only that, but they are temperature controlled and incredibly secure. I've been storing stuff with them for years and have never had an issue. The only downside is they are only open until 6pm during most of the week, except Sunday's which they are open until 5pm, so you do need to get your storage items in-and-out during business hours. Other than that, they have dollies for you to use, locks you can purchase, and a video security system so everything is locked in and safe. I definitely recommend renting a unit at Inner Space Mini Storage if you are in need!

Sandy is always onsite whenever we stop by our unit. She is incredibly friendly, helpful, and…read morealways has a smile on her face. She recognized us as the new renters on move in day and has been the only staff member we've interacted with because she is truly always there and attentive. We got an amazing deal on our 5'x10' climate controlled unit. It is only $38 per month, compared to the $80 per month I was paying at another facility for the same size and climate control. The application process was quick and easy, and we felt we got great value right from the start. Overall, between the excellent pricing and Sandy's outstanding customer service, we've had a fantastic experience so far.

I was overcharged and had a really bad experience with this rental. Customer service was impossible…read moreto reach. The unit itself was not secure and had an additional door that didn't come with a padlock. I was not made aware of this prior to renting and never even stored anything for my very short time attempting to use this service. It did not feel secure. I was also charged a full month's rent for September when I "moved out" on the 3rd. I was told I would receive a prorated rate and then had my account zeroed out after I paid the entire month. I would not recommend this company to anyone.

Horrible. Renee is crazy and Mario can't think for himself. Prices are fair until they skyrocket…read moreup after your first three months.

I was in need of a storage unit. Upon arriving at StorQuest I was met with Renee the store manager…read more I have to start off by saying she has such an amazing welcoming personality. Her positive attitude is contagious. She helped me with my storage needs. She was very thorough. She walked me through the property. The property is very nice. It looks brand new and extremely clean. It is centrally located, and unlike most climate controlled facilities. That one is actually cold inside. One of the things I noticed while touring the property was Renee knew all the renters that were on the property by name. I thought was wonderful. Throughout my three visits to the property to Renée was on site. One thing I will mention is being a store manager. I seen her personally with the cleaning cart and gloves on cleaning storage units cleaning as well as the facilities. As a manager myself, I thought her leading my example was amazing. She also checked on me to make sure I was doing OK because it was hot outside while unloading my U-Haul unit. She's very hands-on. She has a great personality. This store facilities is a very lucky to have her. I would highly recommend the facility based off of how clean it is, how well kept it, it's very centrally located in Phoenix. And of course, because of Renee.

I have been renting a storage unit from Key Storage for years (both locations) and I am so thankful…read morethat Cheryl and Dennis are now at the Scottsdale Key storage. Cheryl is very informative and kind, they keep nice units, always a clean and secure facility. It's a great feeling to know you are getting your money's worth especially in this poor economic time. My husband initially wanted to use a different company but these guys were so helpful, and the building was so clean we just had to use this company again. The managers here are so helpful and really easy going. She made me feel like I was the only person that mattered at that moment.. Great price and great folks to work with. Safe and clean. Thank you, Cheryl!

I would not recommend this storage facility for valuable furniture, antiques, books, or belongings…read morethat would be difficult to replace. I stored a large amount of personal property here, including antique wood furniture, books, and other belongings. Before moving everything into the unit, I took photographs documenting that my property was dry and undamaged. After the property had been stored for an extended period, I discovered significant water damage and mold. Some of my furniture and other belongings were badly damaged, including items that were valuable and/or irreplaceable. What has been especially frustrating is dealing with the aftermath and trying to determine how the water entered the unit. I have spent a significant amount of time documenting the damage, communicating with the facility, and dealing with the separate SafeLease protection claim. I also strongly recommend NOT purchasing the SafeLease protection offered for your belongings without thoroughly reading the exclusions. I paid for this coverage specifically to protect my property, only to have my claim denied under the flood/surface water exclusion. SafeLease has not adequately explained to me what evidence established that an excluded cause was responsible for the damage or how other possible sources of water intrusion were ruled out. Based on my experience, the protection felt misleading and provided very little help when I actually needed it. I personally feel that paying for the SafeLease protection was a waste of money and would not purchase it again. I understand that unexpected damage can happen, but when you pay to store your belongings, you expect reasonable care in maintaining the facility and protecting customers' property. If you choose to store your belongings here, document absolutely everything before moving in. Take detailed photos of your belongings and the unit, keep all communications, and carefully read both the storage agreement and any separate protection plan. My experience has been extremely disappointing. I lost furniture, books, and personal belongings to water damage and mold, and have spent a considerable amount of time trying to determine what happened and recover my loss. I would not trust this facility with valuable or irreplaceable belongings again, and I would not purchase the SafeLease protection based on my experience.

I just want to thank Jackie for help and support during our move out. She is amazing and just an…read moreawesome soul. After a hot day of packing up a u haul for a move that was hard on us she offered me and my kiddos some cold water and her kind words & guided me through the whole process of removing my spouses items. You are are ANGEL Jackie. Thank you again for everything.

StorAmerica Ironwood is the best storage place in my area. Diane made a transfer to a smaller unit…read morepossible! It was a greater value for me. Diane was easy to work with and provided great customer service to make the transfer easy! Thank you!

They keep rising prices. Do yourself a favor and go…read moresomewhere else Very bad management Rented in different companies over years this is the worst so far.

We just recently got a storage unit from Extra Space and our experience was made wonderful by PJ!…read moreThey were able to ask what we were keeping in the unit to narrow down the size we should use and they helped us complete the transaction as well as check out a few different units for comparison. This location is pretty new, so I highly recommend it. There are cameras everywhere which makes for a great feeling of security and the location was very clean and well lit. Highly recommend! Thank you PJ!!