I've had a really great experience here. Gus is hands down the best manager. Since I started…read morerenting my storage unit, he's always been super helpful and quick to handle any issues. That's honestly why I decided to stay. The facility is clean, safe, and well maintained, which gives me a lot of peace of mind. The whole management team does a great job. I would definitely recommend this place if you're looking for reliable storage.

We have been customers for more than 20 years now and the staff, Gustavo and Ana, have always been…read morefriendly and understanding whenever we needed service. The inside of the location is spacious so you can get to your unit with no problems and the storage units are decently sized to store many things.

I've work with many different storage companies throughout the years, but I have to be honest and…read moresay that SmartStop Self Storage #6131 in San Gabriel is the best in the business. The place is practically brand new, is always clean, and I never have a problem with entering & leaving the facility. I want to give a special shout out to David, Anna, & especially Eddie. They've all been extremely accommodating & very professional at their jobs. Always very pleasant and courteous when I see them. They are always very willing to help when any issues arise. They are great employees. I feel safe and secure that my things are stored at their facility. Never had any serious issues. I will continue to store my things there because it's close & convenient, the facility is beautiful, but most of all because of the employees.

Very clean and bright storage space, bright hallways, free carts (they need to hold your ID). Gate…read morecode allows entry everyday of the week (6am to 10pm) with additional hours where they have staff onsite (930am to 6pm Monday thru Friday, sat 9-4pm, 10am to 2pm on sundays). I got an indoor closet like space of 5 x 10 ft for 98/mo, but I did have to add an additional insurance (mandatory unless you can prove you have your own) that covers up to $2000 in the case of fire, flood, etc. they charge an additional $29 to set up initially but I believe they all do that. The staff was very professional. It's local for me so that is the most important. What's great was that the employee even came out with my ID so I didn't even have to park outside the office, get out, and go back into the office to exchange the cart key for my ID. There's a gate code to both enter and exit the lot, enter the building, and use the elevator, so it's good knowing the place is secure.

Literally THE BEST PRICING! I shopped around a ton and El Monte Storage had lower rates than…read moreanyone. I was able to check out online and finish very minimal paperwork in the office. The staff there are so sweet, and so helpful! I also couldn't believe how clean the facility is. It's pristine. It's right off the 10 fwy, so super easy access as well. I recommend El Monte Storage to everyone!

I'm sorry I have to write this review! Unfortunately the customer service I received today from…read moreIsrael was not the best. 1. I called from 9am till 9:30 (when finally Israel picked up) 2. I was asking questions that he seemed not to know the answer to at 1st. 3. I felt he was not really trying to help me since he stated he had someone else there writing up a contract. I understand but your existing customers are just as important as new ones. After this I am considering cancelling my account.

very helpful staff. susan in particular. she was able to help me with my storage needs.read more

Fast and easy rent process. Found it online and finished everything in about 5 minutes. No hidden…read morefees and everything was super simple to figure out. Recommend for fast easy storage.

the service was great! I had my locks changed, he was very good and efficient. Highly Recommended…read morethis quaint storage unit

Visited for a quick quote on self storage in the area and this place popped up on my search…read more Surprisingly this place is very clean and very safe! Michael was extremely helpful!! He answered ALL of my questions, extremely kind, courteous, very respectful and very patient. They offer great deals and prices as well so make sure to ask for promos! Thank you again, Michael!!!

They hustle u for more money and fees. Would definitely not recommend. Try to close ur storage and…read morethey will hit u with lots of fees

La atención fue muy asectable mari es muy amable y te esplica todo sobre las polistas y las reglas…read moredel lugar fue muy atenta

Downsizing can be stressful. But Jay and her team at Storbix took away lots of the pain! Super…read morehelpful and easy to work with!

Monica gave me a fabulous tour of the storage options, which was extremely helpful. The facility…read moreis impeccably clean and secure. The perk of using the truck over the first two weeks is super. I feel good renting space here.

Quick and easy process. Reasonable prices. Easily accessible units. And great opening hours to…read moreaccommodate

Great service great service . Overall the whole process was fast and moved in same day . Good place…read morewill recommend

Very friendly people but after being there a year they raised the price 80.00 so be prepared for a…read morerate increase

Horrible service. The lady at the front desk was completely motionless, careless, and spoke with an…read moreattitude. When we arrived, she immediately said we were supposed to call first. We literally don't have transportation right now and just wanted to see the unit. She then said, "I'm about to go to lunch." Fine--go to lunch! Just say that so we don't have to ruin your lunch by being there. When my mom asked about the price for a 10x10 unit, she said it was $267 with 50% off. I asked if that was the price after the discount, and she said yes. Then I asked what the price was before the discount, and she repeated the same thing again like I was supposed to do the math myself: "$267 with 50% off." Somehow she acted like I was the one giving her an attitude. Honestly, I'm glad I didn't rent here. The place is old and run-down anyway.

Excellent customer service and friendly staff. Property is well kept and clean. Access is secure…read moreand units of various sizes for any situation.

Great service from Danny! I highly recommend and cost of shredding service is very reasonable.read more