Excellent customer service and friendly staff. Property is well kept and clean. Access is secure and units of various sizes for any situation. read more

Danny was especially kind in helping me finish cleaning out my unit. Every member on the staff was courteous, prompt and professional in their service. read more

Great service from Danny! I highly recommend and cost of shredding service is very reasonable.

Very helpful. Free truck rental also very convenient. The storage unit is all single story garage-like. So easy to pull right up and load & unload read more

Always a great experience. Service is quick, easily accessible, and secure. They make us feel comfortable storing our items here and they provide excellent customer support. read more

I went there to drop off documents to be shredded. Tulsi was efficient, friendly and fair!

Danny is a great communicator, kind and considerate. He has gone above and beyond to make sure that our units are safe. Very much appreciate him and the time he takes with us. read more

Great place and friendly staff. Specifically Danny and Lorenzie have been a wonderful help whenever I visit.

Received great service. I went in to do some document shredding and their bins were really full, but they accommodated me anyway. Appreciate Danny for extending himself when didn't have to. read more

From Delilah when I first signed up a year ago, to Robert, who closed my account today, every single service representative was lovely. This was truly the best experience I've ever had with a storage facility. Great rates and kind people; easy-to-get-in to units that are super clean and a free van if you need it. You couldn't ask for more! read more

Delilah, I honestly don't even know where to begin--she's simply incredible! Bursting with energy and always eager to lend a hand. No matter the question, she's got the answers, and always with a smile. Truly a delightful person in every sense! read more

Danny, is an Incredible , kind , considerate worker.Everything is clean & taken care of. Truly goes out of his way to be helpful...have recommended your company because of his kindness & caring! read more

Daniel, was outstanding! The unit was clean and he was very professional and consistent.

Lily, Tulsi, Danny, and Robert keep the facilities immaculate and safe, the paperwork straightforward, and each offer their own warm, unique brands of customer service. The staff (the people!) make it easy to store with Pouch. Whatever I have needed, they've provided mindfully and even sometimes intuitively. Can you believe! A dream (: With consistent and fair prices for the units themselves, while I hope I won't always need storage, I hope Pouch is always available because they're the only storage facility that makes sense (by saving me dollars) - with a generous serving of sweetness, too read more

The customer service was above and beyond. Delilah helped me with a very complicated situation involving multiple people and she was so nice, and so helpful! A rare find in today's world! read more

Delilah provided friendly, fast, and succinct information. We felt comfortable and secure in storing our items at the location. read more

I highly encourage anyone looking for a storage location to rent here . Professional and safe location, your belongings are in good hands. Delialah was great to work with , provides excellent customer service and is a class act . Thank you ! read more

Thanks Danny, for great service! convenient, clean, friendly staff. Great short term contract plenty of space.

Top notch service from Delilah and Brian! They found me the perfect storage space with great value and always very responsive with help.

Delilah and Robbie were both very helpful and the lobby was very well kept! The staff is trained and very professional! They are very helpful and knowledgeable with everything! read more

Great place. We've had multiple storage units in Pasadena and ill say, this one feels like family. Vina specifically, very friendly and polite. All in all great place and ive only been with them not even a year. Oh a read more

Pouch Self Storage - Pasadena - Pasadena self storage - Self Storage Near Me - Pasadena, California

Love this place Staff is always friendly and my stuff is always nice and safe. Thank you guys read more

Pouch Self Storage - Pasadena - Self Storage Near Me - Pasadena, California

If I could give 8 stars, I would! This storage facility is so clean, well-lit, safe (tons of cameras) and FRIENDLY! The help I received from Linda and Delilah was off the charts great. I was really leery of the so-called "free" moving truck they offer in their ads, but it actually exists and they made it available to me. I wound up using my movers' truck (they were charging me for it anyway), but that wasn't Pouch's fault. Oh- I forgot to mention that their prices are among the best (don't forget to see if you qualify for a discount! I'm 64 and I got a nice one.) Don't hesitate to store your stuff at Pouch! read more

I am revising my review to update, after receiving a refund from Pouch Self Storage for the entire amount of my purchase, by Kevin the local manager. Which is much appreciated, and I feel handled very well. Thank you, Pouch. read more

I'm very happy with the service here! I switched from Public Storage because Mark was able to give me a great rate. He made the process very easy and was super friendly. Would definitely recommend. read more

i heard about this place thru my mom Y.E. and it is great and very convenient for them as an elderly couple. Delilah was very accommodating and delivered outstanding customer service! Highly recommend this place! read more

I needed to shred some sensitive documents and ouch self storage came to the rescue amazing service from Paul who explained everything so well and was so kind. I felt comfortable having sensitive documents shredded here as they follow HIPPA guidelines and for a great price too! Didn't expect to have such a nice time running such a mundane errand. read more

Good customer service and good value.Paul is always welcoming when I come in. Linda is always helpful and happy to answer any questions I may have read more

What a great experience. I needed a local document shredding service to discard around 30 lbs of papers, which wasn't enough to warrant having a service come to my home. My requirements were: secure, trustworthy and simple. Pouch Storage delivered 110%. I walked into the office to inquire and was met by incredibly friendly and personable customer service. They explained the process and costs, which were about 25-30% less expensive than other drop-off shredding services. I also was able to place my documents into the secure, locked containers myself. The containers are also in a separate, locked storage building and there is 24/7 surveillance. When I've gone to other walk-in drop off businesses, I just hand over my box or bag and they take it in back...which doesn't feel very secure when you're discarding old tax returns or medical records. Once you're finished, you go back into the front office and pay. They provide a receipt and will send you a confirmation that the shredding company came on-site and your documents were shredded. I will definitely be back. If you need to store belongings, this was the nicest, cleanest and most secure storage facility I've ever seen. They said they're almost always booked up these days, but it would be worth checking with them because I wouldn't worry about my belongings if they were at Pouch. read more

Delilah and Jay have been so helpful and delightful! We appreciate the great service over the last few years!

Great service, reasonable prices, secured & most of all their employees are courteous, respectful & ready to help. Thanks for the great service you provide. read more

Thank you Delilah for all your help over the past years! All ways helpful by phone or in person. And thank you Jay. Facility very clean and safe! Highly recommended! read more

Unfortunately I waited too long before the unit I was interested in became unavailable. Otherwise I totally would have gone with Pouch for my storage needs. They were my first choice after doing some home work and calling different places. I called and spoke to Linda.. tell her your needs and she'll help you find the right space for you, with pricing etc., and ask about all specials or potential discounts they may offer. I saw a 4x4 and a 5x5, they really do have a lot of vertical space. Hope everyone finds what they are looking for! read more

The least expensive storage in the area -- ask for the "VIP" discount for $25 off the first month. Drive-up access to your unit. Very secure -- each unit individually alarmed. Delilah was a joy to work with! read more

The service is deserving of five stars particularly Gilbert, he's always willing to go above and beyond the normal level of service, a great guy to trust the business with. However, I gave four stars because of the yearly increase in prices. The size of the unit is the same, the pay of the employees is the same. So the price of the unit should remain the same. read more

Linda, Vina and other staff members had provided impeccable wonderful friendly dedicated services to me all these period. Thank you very much for the kind patience. read more

Mark was super friendly, patient and very knowledgeable of the units and property. He contributed to making our move very simple.

The new personnel at this facility are great! Delilah and Mark are helpful, courteous, friendly, and willing to go the proverbial "extra mile" to delight their customers. Also, their storage prices are reasonable. I highly recommend Pouch Self Storage in Pasadena. read more

Jacob and vina were very helpful helping me find the right price and unit , the facility itself is very clean and employees are wonderful. any question i had they were more than happy to help. read more

After shopping around I found Pouch Self Storage to be economical and flexible with my busy schedule. There's great security and good hours. Jacob at the front desk was very helpful in helping me set everything up. read more