We were moving and at the very last minute needed a storage unit…read more Although I had a lot of questions, I was able to get hooked up with the perfect size unit by 530pm on a Sunday. They were open until 10pm. We had our gate code and unit number sent to us and had our items in by 830pm. I didn't need the lock because I had my own, so I went to drop it off at the office and they are so friendly. Space was clean and in a safe area. This is the location across from Lis Alamitos High School on Cerritos (not Carson St).

I was with ESS for 3 months and the experience was pretty good. I had never rented a storage unit…read morebefore but Brian explained everything over the phone and was professional in person. We went over everything and made sure everything was working in about 30 mins and I was good to go. Kirsten was also helpful during my stay and showed me some of the other units they had when I needed to downsize. My stay was short so I didn't have Issues here, but I know it can get expensive quick. One thing to keep in mind is prices do fluctuate alot. It's best to keep an eye out online for prices. I was kinda nervous about having my things here so one day I added a 2nd lock for security and I got a call first thing in the morning the next day asking if it was me who had placed the lock. This let me know they do check all locks every day. That made me feel better about having my stuff there. Place was always clean whenever I arrived. Couple of weird folks around the gate area around the evening times but nothing crazy. I would rent here in the future.

Tawaynnia gives outstanding award-winning customer service. She took my call and answered all my…read morequestions with enthusiasm and I can tell she was smiling through the phone. I said I have to come because she's a real woman and just really happy to be at her job and when I got here she was a beautiful young lady and happy to be at her job so please recognize her give her a gift card I'm renting this place because of her expertise and her loving kindness. Thank you for her!

Looking for last minute storage and came across this location in Carson. Staff were very helpful…read moreand friendly. Best prices in the south Bay Area! Highly recommend this location.

I recently purchased some boxes from StorQuest, and received excellent customer service from Maria…read moreZamora. I needed to return one of the boxes that I purchased, and Maria was very patient and helpful when it came to helping me receive my money back. Since she was not entirely sure about their refund policy, she took the extra step to contact her supervisor and get things sorted out in a timely manner. Maria was not only very friendly, but she also helped me secure a great value on the items that I did purchase, and she went above and beyond to make sure my needs were met. Thank you very much Maria.

I rented a small unit from this facility back in 2008 for around a year and recall how safe and…read moreclean the environment was. Back then it was under a different name. Came back recently to rent a unit and it is as if time stood still--Everything is clean and functioning. Applause to Maria and her team for being able to maintain the facility over the years! They deserve a huge raise and praise! StorQuest is lucky to have such a dedicated employee such as Maria.

I've been a tenant here for over 10 years and this place has gone down hill. The front drive in…read moregate by the office is now broken. The elevator has not worked in over 6 months. The reason i selected this unit is because it was close to the elevator. Im a senior citizen. Now im forced to park in the back then walk down to the front office to enter my code to get inside. Stay away dont rent here!

This place takes no responsibility. My trailer was broken into and many things taken. They knew…read morethe area was being broken into and continued to take my money for months. Stay far away from them. They don't care. My trailer was there for over two years and all they had to say was that it isn't safe anymore. Instead they ignored and took my money

Kim is another GREAT employee at PS. If you want to keep your stuff safe, and get a good guy who…read morecares about his customers, then Kim is your man. Thanks!

This company couldn't care less about offing a simple cart to assist moving items. Office people…read moredon't care either. Pay thousands to store stuff during hard times now extra hundreds for moves to walk down long halls with just few boxes on THEIR dolly's. There door is busted also so walk around that too.

Holy cow what a first time experience. Showed up on a Saturday morning at 10:13a for my 10a…read moreappointment (which I organized via email) and no one was there. Online says they open 10, the door said they open at 8a, and the number online vs on the door were different. The neon sign said open but no one came to the door or answered the phone and there were 4 cars waiting. Further, there was glass in the parking lot and WORST OF ALL was watching one disgruntled person FORCE THE AUTO SLIDING DOORS OPEN! What?! Aren't they supposed to be locked and this place secure? How could someone slide them open with ease?! How would or could I as a prospective customer ever want to store my stuff here?! No thanks. Unreliable. Untrustworthy. Poor business practices.

Very bad experience. They have these weird rules. And times of operation. Bad customer service will…read morenot recommend to no one.

Moving out of a 3 bedroom home into my family home to save money so i definitely needed somewhere…read moreto store all my stuff, i was recommended by a friend to this storage location. When i searched online, i saw online specials, i called the store and spoke with Johnny- he answered all my questions, I've never rented out a storage so i had a lot of questions. He was able to tell me what the best option would be without giving me the most expensive unit. Went the next day to see the unit options. Johnny was there and helped the process go easy and fast. Definitely recommend this location.

Found this gem online and have had the best experience! Mostly because of Robyn W…read more Robyn is the fun aunt I never had. She's so helpful and has the best personality! I could talk to her all day and wish I could! Our unit and the entire facility is spotless. We always have an area to park and unload when we arrive no matter the time. I have rented a storage unit in the past, and the biggest issue was waiting for the elevator... I've literally NEVER waited for one here. Even when I see other customers parked and offloading, still, no wait. Robyn is always there to answer any questions and help you laugh through the stress of moving. I truly can't thank her enough. I am sure we made the right decision storing here and know our stuff is safe and cared about. 11827477328/10 would recommend!

The 1 star is for the new owners of the former Storco, as of December 21, 2023. Storco was sold to…read morea big company with no personal service and raised the rent right out of the gate. You call a number, wait 5 minute then get a bored girl answering service. Apparently, shorter access hours. I will be moving my things ASAP. So sorry to see the wonderful folks at Storco Self-Storage leave. End of a nice era.

The facility and the people working there was the most professional & accommodating personnel I've…read morefelt with. The security is great there. I change my lock without letting them know and immediately I got a call to notify me that my lock was replace & if it was mine. That's great comfort to know.. so thank you. Also the move in deals & rates was better then most in the area