I stopped into this store hoping to be fitted for two new bras. The store was completely empty, yet the owner told me I would need to come back on Tuesday to be fitted. The interaction felt dismissive and quite rude. Given that this is a high-end boutique selling very expensive bras, I expected a higher level of customer service and professionalism. Unfortunately, I did not feel valued as a potential customer and will not be returning. I would not recommend this store based on my experience. Thank you for taking the time to respond. I'd like to clarify that my concern was never about your appointment policy. If fittings require appointments, I completely respect that. What I did not appreciate was the manner in which I was spoken to when I walked in. The tone felt dismissive and unwelcoming, which is why I left feeling disappointed. After leaving, we sat outside at La La Land for quite some time and did not see a 3:00 appointment arrive at or shortly thereafter. Regardless, whether a client was scheduled or not, professionalism and courtesy are what I value most in a retail experience -- especially in a high-end boutique setting. We all have challenging days, and I genuinely understand running a business solo. However, it's never okay for a customer to feel spoken down to or unwelcome. I stand by my experience and wish you well. read more

What an amazing gem!!! I will never buy lingerie anywhere else!! Being professionally fit is essential. I love that all my purchases are kept in their computer system so we can see past sizing and selection. I also love that the owner ALWAYS remembers me. read more

I had an absolutely lovely time shopping for bras here today! My mom and I both went together and were greeted by our amazing fitters, Emma and Margie (one of the owners). We both felt absolutely attended to and comfortable in the space, and both came out with well fitting and comfortable pieces that made us feel beautiful. I found gorgeous bras that actually fit and flatter me with Emma's help, and I had a great time (something that normally doesn't happen when shopping for clothes in general, let alone intimate apparel). I really appreciated the size inclusivity of the selection and how lovely the space and the stock was! Highly recommend! read more

Story Essentials - Super sweet personalized note from Emma! - Lingerie Near Me - Phoenix, Arizona

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UPDATE: Jen responded to my email within seconds and even called from her personal number. She empathized with my situation and invited me to come in this evening and explained that they are having service issues with their current phone provider and that they do have a voicemail. I really appreciate the prompt follow up and accountability, and I'm excited to go back in and get a bra that we're sure fits *perfectly*. My other bra is wonderful so I have no doubts I'll be able to get this resolved. Thank you, Jen!! --- The service was absolutely lovely, but I'm disappointed I left with a bra that has a band size too large after a fitting on Saturday. Their location is quite far from me so I tried calling at 11 AM and have called 3 times since, trying after 30 minutes each time. I haven't been able to get through at all, and I'm disappointed that there's no voicemail. I ended up emailing them and will update this review with how they respond (if they're able to). If you have a phone number associated with your business, please make sure that it's either available to be called or at the very least, have a voicemail. Forcing customers to either A) Travel a long distance to speak in person or B) call multiple times is frustrating to say the least. I sincerely hope they respond positively to my email and are open to either an exchange or refund. The only reason why this review isn't a 1 star is because I absolutely had a wonderful time at the bra fitting and both individuals were very personable. read more

Very helpful staff and have the best bras in the valley. I absolutely love their expertise and they always have fun and new pieces to shop. To me, Story is Essential to my life! They have sparked my love for lingerie!! read more

Story Essentials is the only place to purchase quality lingerie - the best of special lingerie to every day wear this boutique has it all! Not only do they offer high quality products they also have high quality service that is personal and professional- The owner Jenn is amazing at understanding how to fit all body types and always makes the best recommendations on items you may never would have thought to try! The entire staff follows her lead and this personal service - they all bring a unique shopping experience to the customers when you walk into the store! You will love this shopping experience and will continue to come back to elevate your personal wardrobe essentials and special wear read more

I am ashamed to admit how long it has been since I bought a new bra. Add on top of that, some COVID weight gain, and I knew I needed to be properly fitted, and not just do the usual practice of grabbing a ton of different sizes and trying to "make it work" in a department store fitting room. After reading some less than flattering reviews of another bra store in town, I found glowing reviews for Story Essentials and made a fitting appointment online. LOVE that feature. Easy! The space is really lovely. Bright. Clean. I like that it is a small store, which helps make it feel less overwhelming and more welcoming. It also helped that I had an appointment. I was taken back into a fitting room, which was well lit and luxurious, by Jen and we talked a bit about what is or isn't working with my current foundations garments. No measuring! She knows her products exceptionally well and was great at bringing me a wide selection for me to try. We adjusted sizing and straps. I walked out with three new pieces that I'm very happy with!! And I will most definitely be back. I LOVE that they keep a record of my purchases and even a "wish list" for things to return for. Talk about an amazing personal shopping experience! Now - I do have to say this is the most I have ever spent for foundation pieces. However, these are also probably the best fitting bras I've ever had. You get what you pay for, right? ;) Plus, I was blown away that Story Essentials had so many choices in my size (a large cup size not usually well represented in "big name" retailers). AND they were really beautiful. Part of the reason I put off buying new bras for so long is because the process is so... well, usually it isn't fun. But my experience this afternoon was great! Thank you, Jen!!! read more

Blossoms and beehives has been my home for over two years! I can't thank Jen enough for taking her time to fit, hand select, and special order items for me. Thank to Margie and Jen I have a beautiful collection of bras, bottoms, shape wear, loungewear, lingerie... you name it! Now that I have moved to a different state they keep me updated on all the brands I like and will ship me whatever I need and want! I will continue to shop them even in a different state! They are that amazing read more

Story Essentials - Lingerie Near Me - Phoenix, Arizona

The best shopping experience of my life took place at Story Essentials. The level of hands-on attention and expertise, plus the open environment with natural light and luxury decor makes me feel like a queen. I honestly never wore a bra that fit until I came to Story Essentials. Most stores don't carry my size (I have a large bust and small ribs) and thankfully Jen was able to bring me enough brands, cuts and sizes until we found something that TRULY fit. Jen is so knowledgable and keep notes on my likes and dislikes and what I've already tried on, so every time I come in there's a comprehensive log of what I'm looking for and need. She also emails me when something new comes in that she thinks I'll like. I also appreciate that Story Essentials uses a diversity of sizes for their models and emphasizes carry minority-owned lines and organic textiles when possible. Story Essentials is terrific! read more

Mean girl atmosphere. Chose to buy what I tried on online and wait rather than give such snotty, unwelcoming women my sale.

Bra shopping has always been an ordeal.for my mother (v big bosom). Well we need worry no longer..we just stumbled across this place and within 10mns she had her new bra! The 2 young ladies helping us were so friendly and incredibly knowledgeable. No measuring tapes just a vast amount of experience. The 2nd bra was the perfect fit. I was so thrilled and happy with their manner and professionalism that I went ahead and bought 2 new bras for myself. I have lived in many countries and this was beyond doubt the best and quickest bra fitting ever. All done with the right amount of discretion and service. Highly recommend. read more

I went into Blossoms & Beehives with a mission to find a nude bra. I tend to have trouble finding a bra that fits well (I know I'm not alone). For that reason, I wanted to write this review. Stop suffering and go to Blossoms & Beehives! The staff is incredible. All of them made me feel special and they truly cared about finding me a bra that fit just right. I found a great bra! Super excited and thankful. I was in a bit of a rush but I can't wait to go back and try on the cuter/sexier bras they have there. Make sure you visit...you won't regret it! read more

What a great experience! Bra shopping has always been a daunting task for me. I am large and natural and typically focus on function/support as not many large sized bras are all that attractive. That's no longer true with Blossoms & Beehives in my life. When I walked in, I had the pleasure of meeting the owner, Carrie and she assured me I was in the right place. She introduced me to Jen and we got to work. Jen brought about 20 bras for me to try (not all at once) and half of them were great options. I can usually find 2 bras that I love but I bought 3 (plus a sports bra) and left 4 behind for next time. Most of their bras are on the pricey/high end but so beautiful and worth it. Do yourself a favor and invest in some good, quality bras that fit how they should. They also seem to have a great selection of PJs and loungewear, which I did not get to this time. Thank you Jen!!! read more

The atmosphere in the store was amazing it all felt so personal. The store owner herself was so helpful and attentive in helping my find what I was looking for. I've never had a bra that was the perfect size, and before I'd always been so uncomfortable while wearing them. These ladies helped me find not one, but three bras that fit me so well I don't want to take any of them off. I don't even notice I'm wearing a bra, and when I do catch myself in the mirror I look so good. These bras are like works of art, and I highly recommend shopping here. read more

I love Story!! Jen and Margie are super welcoming and I can always count on leaving with something amazing. I truly don't know what I would do without them! read more

I think I've found my new favorite place for lingerie! The staff is so knowledgeable and passionate about what they do. A beautiful selection of high quality pieces. I thoroughly enjoyed my experience. read more

I can't express how incredibly happy I am to finally own a bra that fits perfect! They won me over with their AMAZING customer service and I am so grateful that I took a chance and checked them out read more

Love this place! Wide selection of gorgeous lingerie and nightwear in all sizes. Staff is friendly and accommodating. Some of the sticker prices may be a shock, yet all of the merchandise is high quality. read more

Recently fouls this wonderful bra shop. After a HORRIBLE experience at a different store we'd found this shop using yelp. I use a larger cup size (42H) and it's very difficult to find bras in my size. We called to verified they carried my size range and they confirmed. When we got to the shop Jen the store manager was incredible. Very knowledgeable and great at knowing how size and style to my frame. Because of my cup size, styles and colors are few and far. I was able to walk out with two great bras, but Jen went above and beyond by ordering a bra in my size in a different color. She emailed me when it arrived so that I could in to try it on to assure it fit, of course it fit perfectly and I walk away with another great bra in a different color other than black or beige! I could not have asked to be treated better and with such respect. This is definitely my new bra shop!!!! read more

After nearly 5 years without a swimsuit, and after trying so many stores and spending so much time searching, I walked in to this shop and was immediately assisted by the amazing Isabella. Within 5 minutes she helped me find the perfect suit for my upcoming beach vacation! I can't wait to go back for bras!!! Isabella and Jen are incredible and their lingerie selection is to die for! read more

The sales girl was so friendly and very accommodating!! I love the lingerie in this store!

Jen and her team are AWESOME! It had been years since buying anything fun & sexy. Jen and her team made it very comfortable & fun to try on different pieces without feeling the least bit awkward. As others have mentioned, she has a gift! I walked in with my ideas of what I wanted to try on after looking through her website, so we started there, none of those worked. Jen picked out items I wouldn't have picked out and those were the winners! I'm not someone who is comfortable in their own skin, but her pieces made me feel beautiful! Will definitely return when looking for pieces that make you feel confident & sexy, whether for yourself or for that someone special. Thank you Jen! read more

I have been here several times and always leave with at least one item in tote. I would take home more if I could! All the fabrics feel so amazing and each item is very special. The staff are always very attentive and friendly. I've bought bridal shower and baby shower gifts here. They have items that fit EVERY size- and not just plain or granny bras, but beautiful and in-style. Every time I wear an item from this store, I feel beautiful and comfortable. Win win! read more

Blossoms & Beehives is my mother and my go-to lingerie boutique (even though I now live in NYC!). Jen is an absolute gem and does everything to help you find the perfect fit. We always leave her store feeling so confident and amazing. My mother and I have always struggled to find lingerie in the past, but not since we started visiting the boutique about a year ago. I now look forward to it...who would have thought! If you're looking for someone to save you from your lingerie woos, then this is your place. I stop by whenever I come home to visit my family. It's amazing! read more

Love this place! Checked them out today and only wished I had more money to purchase everything I tried on! Ended up with two high quality bras and an awesome pair of underwear to go with both. This is definitely my new go to lingerie shop. Everyone is super helpful. Fyi I'm a funky size 34e and they had bras that are beautiful that fit me perfectly plus I wanted a fun color bra and they didn't have one in stock but took down my email and are going to email me options they can order for me. Seriously the best customer service. read more

My friend and I went to Blossoms and Beehives today and both loved it!! She was looking specifically for bridal lingerie and I was just there to browse but the manager, Jen, made the experience wonderful. Completely relaxed, and gave us our space while being very helpful and attentive. They have super high end brands like La Perla and more affordable ones like Eberjey. Anything you like they can order in other colors, sizes, etc. We both ended up spending much more than we planned and will certainly be back. Most things they have are available online, at Nordstrom, etc but the quality of service and to support a local business is SO worth it!! Really fun shopping experience and Jen has earned a customer for the long haul! read more

I came here after striking out at Neimans and Nordstrom for a classy elegant every day nightgown. I bought two winners plus 2 exquisite 3 part construction bras which are getting harder to find in retail. The ladies are great at fitting, I'll return to buy more read more

Story essentials is a must for me when I visit Phoenix Arizona. I have always had trouble finding a bra that really fits. While at story I always enjoy a luxurious experience and the staff is very knowledgeable about different brands. I have them a problem and they provided solutions I even found a bikini that fits like a glove and is supportive! I also love that they can set me up a wish list. My family will call the store and purchase and item and story will wrap and ship to me! I wish I could give 6/5 stars because it's THAT good read more

Marissa and Jen saved my girls!! Not only did I walk out with the most beautiful, comfortable, sexy pieces I was also given the confidence and encouragement to be the main character I know I am. Ladies you will not be disappointed shopping here! read more

Dropped in here to buy a gift for a friend for a bridal shower and fell in love with so many items I had to get something for myself too! Shhh! Don't tell her! Vicki was super helpful and Carrie the owner is very knowledgeable, and I got a lot of personalized attention and assistance. They have moderately priced and high end items both, and all good quality! And GORGEOUS! Spanned the gamut from comfortable everyday panties and bras to sexy lingerie that is also a gift for your husband as well! Also have loungewear and pajamas. This is an exciting new shop to have in our beloved Arcadia!! read more

Love this store. They have beautiful things, really know their stuff and are so helpful. They also carry sizes that other stores need to special order. read more

Best bra fitting I've had in a long time. Beautiful lingerie and great choices in bras with matching panties. Thank you! Mary from Durango. read more

I stopped in to this boutique after searching high and low for nice lingerie at different malls, online stores, and other small shops. I was so impressed by Blossoms & Beehives's incredible selection of different brands, styles, and fabrics, along with many different size options. The customer service was exceptional; both women who were working happily pulled me numerous things to try on and provided me honest feedback about what looked and fit me best. I never felt rushed or pushed to buy anything, although I walked away with two full sets and had a lot of fun shopping! This was easily the most positive lingerie shopping experience I've ever had. If you need to be properly fitted and are looking for a ton of different options at various price points, you best forget the mall and head on over to B&B. Excellent store! read more

I had an outstanding experience yesterday (and did not walk away with a new bra as hoped). I was greeted so pleasantly and personably upon entering the boutique. Jen introduced herself quickly and began to inquire as to what I was looking for. She spent about 30-40 minutes finding different bras to accommodate what I was looking for and was attentive to me throughout the process as well as gave me professional feedback to help me make the best decision. I was impressed with the minute detail (the construction/marketing) that she was able to elaborate on with the final bra which I had selected, which has been ordered from France, since my hopeful size was not in stock. I appreciate that she did not try to coerce me to buy the one I tried on and suggested that I at least try the smaller size before making my final decision. (The bras are more costly than most, but they are in investment because they last much longer than the standard bras that you can find in regular department stores, so it's worth the time and effort to be absolutely sure that you're in the best bra for your size/shape. I live in N. Phoenix and have traveled to another excellent lingerie story Belle Lancet, but not wishing to make the commute, I tried out Blossoms & Beehives. As it turns out, this is a 24 min. commute for me and given the variety of selection for my interests, the excellent customer service, I will never need to shop elsewhere! Thank you so much Blossoms & Beehives (& Jen) for such a wonderful experience. read more

This place has fabulous service that you simply don't find these days. Jen spent the time to make sure that the T-shirt bra that I bought was exactly the right one and fit perfectly. I've been wearing the wrong size for years! Simply tell them what you are looking for and they will find it. Like having a professional personal shopper for lingerie. They will also keep your sizing and preferences on file, so that the next time you come in they know you and what you prefer. And as a bonus, they will keep a wish list for you so when the hubby visits he can buy you exactly what you want in exactly the right size! Note: They have a very high quality selection with superior service, therefore they have high prices. I think it's worth it! read more

Finally worked up courage to walk-in to Blossoms & Beehives and I'm glad I did! I had my eye on a specific Fleur of England set as a gift for my wife and when I called ahead to confirm availability in her size, Isabella was incredibly helpful. She and Jen were able to hold the pieces for me until I could get over to the boutique to pick them up. Outstanding customer service! If they don't have a specific size or style in stock, they are more than happy to special order. The boutique is gorgeous and right in the heart of Arcadia. Fantastic to see an independent lingerie boutique thriving in Phoenix. Will definitely keep coming back! read more

I have walked by so many times and never went in despite all the gorgeous pieces in the windows. I needed bachelorette and bridal shower gifts so I finally took the time and stopped in on my lunch break. The ladies were absolutely amazing and so helpful. I was able to pick out everything I needed in under 20 minutes! There were so many options, each piece more beautiful than the next. Many items I had never seen before and I know no one else will have. I even got something brand new before it hit the floor Thank you ladies I can't wait to shop for myself! read more

I had an amazing experience shopping here! They have a ton of selections even for hard to find sizes. The owner could not have been more helpful or friendly. I will definitely be returning in the future! Prices are not marked up, and while it is definitely more expensive than the major bra store we all know of, you will not find these items for any less online or at any other store. They just stock very high quality products. It is totally worth it though, especially since the owner is so good at helping you find exactly what you are looking for. Highly recommended. read more

Found the perfect bra for a super smooth top of mine. Great products and Carrie is a doll. A five star store!

Beautiful selection of lingerie - from sleepwear to bras to adorable pj's . Very willing to accommodate if a different size or color is available to order, very friendly read more